User Guide for Schneider Electric models including: Wiser Window and Door Sensor Device, Window and Door Sensor Device, Door Sensor Device, Sensor Device
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DocumentDocumentWiser Window and Door Sensor Device user guide Information about features and functionality of the device. 06/2024 www.clipsal.com Legal Information The information provided in this document contains general descriptions, technical characteristics and/or recommendations related to products/solutions. This document is not intended as a substitute for a detailed study or operational and site-specific development or schematic plan. It is not to be used for determining suitability or reliability of the products/solutions for specific user applications. It is the duty of any such user to perform or have any professional expert of its choice (integrator, specifier or the like) perform the appropriate and comprehensive risk analysis, evaluation and testing of the products/solutions with respect to the relevant specific application or use thereof. 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Table of Contents Safety Information.......................................................................................4 Wiser Window/Door Sensor ......................................................................5 About the device.........................................................................................5 Installing the device ....................................................................................5 Pairing the device .......................................................................................6 Pairing device manually.........................................................................6 Pairing device with auto scan.................................................................8 Configuring the device ................................................................................8 Changing the device icon ......................................................................8 Renaming the device ............................................................................9 Changing the device location ...............................................................10 Removing the device from Wiser system ....................................................10 Resetting the device .................................................................................12 Using the Device ......................................................................................13 Checking the device history .................................................................13 Creating an automation .......................................................................13 Replacing the batteries .............................................................................19 LED Indications ........................................................................................19 Troubleshooting .......................................................................................20 Technical Data .........................................................................................20 Compliance ................................................................................................22 Compliance information for Green Premium products..................................22 Trademarks.............................................................................................. 22 DUG_Window/Door Sensor_Pacific_WSE-00 3 Safety Information Safety Information Important Information Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure. The addition of either symbol to a "Danger" or "Warning" safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed. This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that accompany this symbol to avoid possible injury or death. DANGER DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury. Failure to follow these instructions will result in death or serious injury. WARNING WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE NOTICE is used to address practices not related to physical injury. 4 DUG_Window/Door Sensor_Pacific_WSE-00 Wiser Window/Door Sensor Wiser Window/Door Sensor CLP591011 About the device The Wiser Window/Door Sensor (hereinafter referred to as sensor) consists of two separate parts: Primary and Secondary. The primary part includes the sensing circuit which detects the secondary part. The secondary part is a magnet. When the sensor is connected to the Wiser Hub and the window/door is opened or closed, the primary part directly reports the change to the app via Wiser Hub. Features of the sensor: · Detect when a window or door is open or closed and passes the information to the Wiser Hub. · Sends the battery level and offline sensor status information to the Wiser Hub. Operating elements A. Primary part (sensing circuit) B. Secondary part (magnet) C. Status LED D. Function key B D AC Installing the device Refer to the installation instruction supplied with this product. See Wiser Window/Door Sensor. DUG_Window/Door Sensor_Pacific_WSE-00 5 Wiser Window/Door Sensor NOTICE EQUIPMENT DAMAGE · Do not install the sensor near magnetic devices to avoid degrading its performance. · With a window/door in the closed state, the distance between the primary and secondary parts of the sensor should be <18 mm for a non-metallic base (for example, wood or plastic surfaces) and <10 mm for a metallic base. Failure to follow these instructions can result in equipment damage. Pairing the device Using the Wiser app, pair your device with the Wiser Hub to access and control the device. You can either add the device manually or do an auto-scan to pair it. Pairing device manually To pair the device manually: 1. On Home page, tap +. 2. Tap , select the required Wiser Hub on the slide-up menu. 3. Select an option to add the device(A): Add Device with Install Code Add Device without Install Code Add Device Install Code is Recommended device. If you are unable to scan or type the install code, you can still add the device without it. Add Device without Install Code A TIP: It is highly recommended to add the device with install code. 6 DUG_Window/Door Sensor_Pacific_WSE-00 Wiser Window/Door Sensor 4. To pair the device with an install code, tap Add Device with Install Code to display the slide-up menu. Select any one of the options (B): Scan Install Code - you can scan the device for the install code. Enter Install Code Manually - you can manually enter the install code from the device. After pairing the device with install code, proceed to Step 6. Add Device Install Code is Recommended device. If you are unable to scan or type the install code, you can still add the device without it. Add DevSiccaenwIintshtoaulltCInodsetall Code B Cancel 5. To pair the device without install code, tap Add Device without Install Code. 6. On the rear side of the sensor, short press (< 0,5 s) the function key 3 times on the device. 3× < 0,5 s The LED blinks orange. 7. In the app, select Confirm LED is Flashing Orange and tap Start Configuration (C). Cancel How to pair device Short-press Function Key 3 times. x C DUG_Window/Door Sensor_Pacific_WSE-00 7 Wiser Window/Door Sensor 8. After a few seconds, a solid green LED indicates that the device has been successfully paired to the Hub. ... 9. Tap Done when the pairing is successful.. Pairing device with auto scan Pairing the device with auto scan automatically discovers the device when it is powered on. 1. On the Home page, tap +. 2. Tap Auto scan > Confirm. 3. Enable permissions to Access location and Wi-Fi for scanning device and tap Start scanning. NOTE: If you have multiple hubs, do Step 4 or proceed to Step 5. 4. Tap Select hub and select the Wiser hub from the slide-up menu. 5. Short press the setup/reset button 3 times (< 0,5 s) and wait for a few seconds until the device search is complete. The LED blinks orange. TIP: If you want to pair multiple devices at once, perform step 5 on each device and wait for a few seconds for them to be detected. 6. Tap Next (A) and select Window/Door Sensor. Auto Scan Available devices found Window Next A 7. Once the device is added successfully, tap Done. Configuring the device Changing the device icon You can change the device icon using the Wiser app. 1. On the Home page, select the device for which you wish to change the icon. 2. At the top-right corner of the screen, tap . 8 DUG_Window/Door Sensor_Pacific_WSE-00 Wiser Window/Door Sensor 3. Tap edit next to the device name. 4. Tap Icon to view the menu. 5. In the slide-up menu, select any one of the following (A) to change the device icon: Take photo - allows you to take a photo with your device camera. Select from Icon Library - allows you to select an icon from the app library. Select from Album - allows you to select a photo from the mobile gallery. Icon Name Location Take photo Select from Icon Library A Select from album Cancel Renaming the device You can rename the device using the Wiser app. 1. On the Home page, select the device for which you wish to rename. 2. At the top-right corner of the screen, tap . 3. Tap edit next to the device name. 4. Tap Name, enter the new name (A) and then tap Save. Icon Rename Name LocationCancel A Save DUG_Window/Door Sensor_Pacific_WSE-00 9 Wiser Window/Door Sensor Changing the device location You can change the device location using the Wiser app. 1. On the Home page, select the device for which you wish to change the location. 2. At the top-right corner of the screen, tap . 3. Tap edit next to the device name. 4. Tap Location. 5. Select the desired location from the list (A) and then tap Save. Device location Save Living Room Master Bedroom Kitchen A Dining Room Study Room Kids Room Removing the device from Wiser system You can remove a device from the device list using the Wiser app, To remove the device: 1. On the Home page, tap All devices > Window/Door Sensor. 2. Tap to display more details. 10 DUG_Window/Door Sensor_Pacific_WSE-00 Wiser Window/Door Sensor 3. Tap Remove and Factory Reset Device (A) and tap Confirm. More Window Door Sensor Moment and Automation FAQ & Feedback Add to home Screen A TIP: On the home page, you can tap and hold the Window/Door Sensor to remove the device NOTE: By removing the device, you will reset the device. If you still have a problem with the reset, then refer to resetting the device, page 12. DUG_Window/Door Sensor_Pacific_WSE-00 11 Resetting the device Wiser Window/Door Sensor You can reset the sensor to factory default manually. To reset the sensor: 1. Remove the primary part from the base plate by sliding it upwards. 2. Short-press the function key 3 times (<0.5 s) and then long-press the function key once (>10 s), the LED blinks red after 10 s, and then release the function key. Upon successful reset of the sensor, the LED stops blinking. Then, the sensor restarts and blinks green for a few seconds. NOTE: After reset, the LED turns off to save the battery. 3× < 0,5 s + 1 × 10 s ... × 7 12 DUG_Window/Door Sensor_Pacific_WSE-00 Wiser Window/Door Sensor Using the Device On the Home page, tap All devices > Window/Door Sensor to access the control panel. On the Sensor control panel page, you can see the following: · Battery level (A) · Window/Door status (B) · History (C) A Window Door Sensor Door Closed B C History Checking the device history You can monitor the opening and closing of the window/door by accessing the device history in the Wiser app. To see the device history: 1. On the Home page, tap All devices > Window/Door Sensor. 2. On the device control panel page, tap History. 3. In the History page, you can see the date and time when the window/door was opened or closed. History 2021-09-24 19:18:26 Closed 19:18:26 16:37:12 Closed 16:37:10 16:37:06 Closed 2021-09-25 16:04:37 16:04:33 Closed 16:04:31 16:04:30 Closed 16:04:31 16:04:30 Closed Creating an automation An automation allows you to group multiple actions that are usually done together, triggered automatically or at scheduled times. By using the Wiser app, you can create automations based on your needs. To create an automation: DUG_Window/Door Sensor_Pacific_WSE-00 13 Wiser Window/Door Sensor 1. On the Home page, tap the . 2. Go to Automation > + to create an automation. 3. Tap Edit name , enter the name of the automation (A) and tap Save. TIP: You can choose the cover image that represents your automation by tapping . Cancel Automation settings Save My Automation Any condition is met (0/10) A Add Condition Action Cancel (ASdadvede 0/80) Add Task All-Day 4. Tap Any condition is met to select any one of the condition type (B): All conditions are met- The automation is triggered when all the conditions are met. Any condition is met- The automation is triggered when at least one condition is met. Cancel Automation settings Save My Automation Any condition is met (0/10) Add Condition Action (Added 0/80) Add Task Select Condition type All conditions are met Any condition is met Cancel B 5. Tap Add Condition to display the slide-up menu. 14 DUG_Window/Door Sensor_Pacific_WSE-00 Wiser Window/Door Sensor 6. In the Add Condition menu, you can do either or all of the following options (C): When weather changes- Select various weather settings Schedule- Set the time and day When device status changes - Select the device and its function NOTE: You can add one or more conditions using . Cancel Automation settings Save My Automation Any condition is met (0/10) Add Condition Add Condition Schedule C 7. Tap When device status changes > Window/Door Sensor to select either or all of the functions to add in the automation: Open- When the window/door is opened (D) Closed- When the window/door is closed (E) Window Door Sensor Closed D E 8. Tap Add task to display the slide-up menu. DUG_Window/Door Sensor_Pacific_WSE-00 15 Wiser Window/Door Sensor 9. In the Add task menu, you can do either or all of the following options (F): Run the device- Select the devices that you want to trigger. Moment or Automation- Select the moment which you want to trigger or select the automation that you want to enable or disable. Send notification- Turn on notification for the automation. Delay - Set the delay time. NOTE: You can add one or more actions using . Cancel Automation settings Save My Automation Any condition is met (0/10) Add Condition Action (Added 0/80) Add task Run the deAvdidceTask Moment or Automation All-Day F 10. Tap on Effective period to set the time range for the automation. You can select any one of the following (G): All-day - 24 hours Daytime - From sunrise to sunset Night - From sunset to sunrise Custom - User defined time period Next G Repeat 11. Once all the actions and conditions are set, tap Save. Example of an automation This demonstration shows you how to create an automation to switch on the light when the door is opened. 1. Go to Automation > + to create an automation. 2. Tap Edit name , enter the name of the automation and tap Save. TIP: You can choose the cover image that represents your automation by tapping . 3. Tap Add Condition > When device status changes > Window/Door Sensor. 16 DUG_Window/Door Sensor_Pacific_WSE-00 Wiser Window/Door Sensor 4. Tap Window/Door Sensor > Open. 5. Tap Add task > Run the device and select Micro Module Light Switch. 6. Tap Switch > On (A) and tap Save. 7. Tap Next. Select function Next Switch Switch Reverse Switch A Cancel Save 8. In the Automation Settings page, tap Save. Cancel Automation settings Save My Automation Any condition is met (1/10) Action (1/80) All-Day Once the automation is saved, it is visible on the Automation tab. You can tap the toggle switch on the automation to enable it. DUG_Window/Door Sensor_Pacific_WSE-00 17 Wiser Window/Door Sensor Editing an automation 1. On the Automation tab, locate the automation you want to edit and tap . 2. On the Edit page, you can tap each item (such as dimmer, shutter, delay, temperature, etc.) to change the settings. TIP: · You can add one or more condition or actions using . · To delete an existing condition or action, slide each item towards left and tap Delete. Deleting an automation 1. On the Automation tab, locate the automation that you want to delete and then tap . 2. Tap Delete and then tap Ok. NOTE: After deleting an automation, the device action can no longer be triggered. 18 DUG_Window/Door Sensor_Pacific_WSE-00 Wiser Window/Door Sensor Replacing the batteries To replace the batteries: 1. Remove the primary part from the base plate by sliding it upwards. 2. Unscrew the battery cover using a screwdriver. NOTE: The screw is captive, after unscrewing from the primary part it remains attached to the cover. 3. Replace the battery with the proper polarity. 4. Re-install the battery cover and tighten the screw using a screwdriver. The LED blinks green seven times and then stops blinking. 5. Install the primary part on the base plate by sliding it down. IMPORTANT: Dispose used batteries, as per statutory regulations. 1 2 3 4 5 ×7 LED Indications Initial Stage Action Green LED blinks 7 times (1 Hz) If not paired yet Action Amber LED blinks (1 Hz) Green LED is On for 3 seconds LED Indication (7x) LED Indication (2 min) (3 sec) (3 sec) Status After the sensor is powered On for the first time or after the batteries were replaced. Status Indicates the pairing mode after function key is pressed 3 times within 1 second. If pairing is not successful, the amber LED is On for 3 seconds and then turns Off. Pairing was successful. DUG_Window/Door Sensor_Pacific_WSE-00 19 Wiser Window/Door Sensor If already paired Action Green LED blinks 5 times (1 Hz) An amber LED blinks for three seconds (4 Hz) LED Indication (5x) (3 sec) Status The sensor is paired and connected. The sensor is paired, but disconnected. Reset - After pressing the function key 3 times within 0.5 seconds and then hold for 10 seconds Action The red LED blinks for 10 seconds, remains on for 3 seconds, and then turns off. The sensor then restarts and blinks green for a few seconds. LED Indication (10 sec) (3 sec) Battery level LED Indication LED blinks orange once per minute. Status The battery is low (< 10%), replace the battery, page 19. NOTE: A notification pop-up will appear on the app. Troubleshooting Symptom The sensor triggers the automation/ schedule, but does not show the status on the app. LED blinks orange. Possible cause Solution The sensor may be undergoing an over-theair (OTA) firmware update. Wait for the firmware update to complete and then check that the sensor is reporting status. NOTE: The firmware update runs in the background. The sensor battery is low or drained. Replace the sensor battery, page 19 NOTE: A notification popup will appear on the app. Technical Data Battery Battery life Nominal power IP rating Operating frequency Max. radio frequency power transmitted Operating temperature Relative humidity Primary part dimensions (H × W × D) Secondary part dimensions (H × W × D) Communication protocol Compliance RCM 3 VDC, CR2450 Up to 5 years (may vary based on the usage, frequency of firmware update and environment) 90 mW IP20 2405 - 2480 MHz 7 dBm -10 °C to 50 °C 10 % to 95 % 50.3 × 33.0 × 16.3 mm 50 × 9 × 9 mm Zigbee 3.0 certified 20 DUG_Window/Door Sensor_Pacific_WSE-00 Wiser Window/Door Sensor Safety EMC Radio EMR IEC 60730-2-9 EN IEC 60730-2-9 EN 300 328 EN 62479 DUG_Window/Door Sensor_Pacific_WSE-00 21 Compliance Compliance Compliance information for Green Premium products Find and download comprehensive information about Green Premium products, including RoHS compliance and REACH declarations as well as Product Environmental Profile (PEP) and End-of-Life instructions (EOLI). https://checkaproduct.se.com/ General information about Green Premium products Click the link below to read about Schneider Electric's Green Premium product strategy. https://www.schneider-electric.com/en/work/support/green-premium/ Trademarks This guide makes reference to system and brand names that are trademarks of their relevant owners. · Zigbee® is a registered trademark of the Connectivity Standards Alliance. · Apple® and App Store® are brand names or registered trademarks of Apple Inc. · Google PlayTM Store and AndroidTM are brand names or registered trademarks of Google Inc. · Wi-Fi® is a registered trademark of Wi-Fi Alliance®. · WiserTM is a trademark and the property of Schneider Electric, its subsidiaries and affiliated companies. Other brands and registered trademarks are the property of their respective owners. 22 DUG_Window/Door Sensor_Pacific_WSE-00 Schneider Electric (Australia) Pty Ltd 33-37 Port Wakefield Road Gepps Cross SA 5094 Australia Customer Care: 13 73 28 www.clipsal.com As standards, specifications, and design change from time to time, please ask for confirmation of the information given in this publication. © 2024 2024 Schneider Electric. All rights reserved. DUG_Window/Door Sensor_Pacific_WSE-00