10Gbps NVMe M.2 SSD Enclosure User Manual

Product Specification

How to Install

1. Press the open letters on both ends of the hard disk case and pull out the base of the hard disk case.

   [Image: SSD enclosure case being opened by pressing the ends.]

2. Align the M.2 SSD with the card slot at the bottom of the hard disk box and insert it into the chassis.

   [Image: M.2 SSD being aligned with and inserted into the enclosure's card slot.]

3. Press down the buckle of the solid-state drive box to clamp the hard disk.

   [Image: Buckle inside the enclosure being pressed down to secure the M.2 SSD.]

4. Replace the base of the hard disk box. The installation is complete.

   [Image: The enclosure base being put back in place.]

Drive is Connected but Missing in File Explorer

If the drive is connected but missing in File Explorer:

1. Open Computer Management.
2. Navigate to Storage -> Disk Management.
3. Right-click on the disk marked as 'Offline'.
4. Select 'Online' from the drop-down menu.

[Image: Screenshot of Windows Disk Management showing an 'Offline' disk, with the context menu open to select 'Online'.]

Matters Needing Attention

• Equipped with USB3.1 high performance chip, product input transmission speed is 10Gbps. If connected to a USB3.0 interface device, the device transmission rate will be affected.
• This product adopts standard USB 5V ± 5% power supply, and it will be damaged if it exceeds the standard voltage range, and may cause product damage or potential safety hazard.
• When you need to remove the hard disk, please remove it safely on the computer before disconnecting from the computer. Do not forcibly remove the hard disk box and hard disk, so as to avoid data or disk error, damage, or loss.
• Do not forcibly pull out the hard disk when copying data, so as to avoid file loss or hard disk damage.
• Please back up the hard disk data in advance before operating the hard disk partition or formatting. The company is not responsible for recovering the data in the hard disk, nor is it responsible for the loss caused by the loss of hard disk data.
• Do not drop, squeeze, impact, or throw the product to avoid damaging the product.

Packing List

RoHS compliant ♻️ CE certified ?? Made in China

FAQ

1. What is the maximum read/write speed supported by this enclosure?

   It depends on your device. If your device supports USB 3.1 Gen2 transfer speeds of up to 1000MB/s.

2. How to do if the hard drive is not recognized?

   1. Check whether the data cable and the hard disk are in good contact.
   2. Make sure the hard drive is formatted correctly.
   3. Not support large capacity hard disks (e.g., larger than 4TB).
   4. Does the format of the hard disk match the format of the computer? If not, reconfigure your hard drive and choose the formats supported by your system (NTFS/exFAT on Windows, exFAT on Linux and MacOS).

3. Is it normal that the case heats up?

   Due to the nature of SSDs and the high thermal conductivity of aluminum, the surface may become hot during use.

4. Why is it recognized in Apple's Mac OS system, but not in Windows?

   Mac OS and Windows support different hard drive formats. If you want the hard disk to be common in Mac OS and Windows systems, it is recommended to format the hard disk data to EXFAT format after backup.

Other Notes

• When the hard disk copy is suddenly interrupted, the file may be corrupted. You can skip the file and continue copying.
• Extending the USB cable may affect the transfer speed.
• When disassembling a hard drive, please perform the disassembly procedure on the computer firstly, then remove the hard drive from the computer.
• Note: Forcibly removing the enclosure or hard disk may cause data loss or hard disk damage.