Policy Statement
JAG recognises its duty of care and is committed to safeguarding from harm and promoting the wellbeing of all children attending our clubs. All JAG policies and ways of working are in place to keep our clubs, the children, our colleagues and partners safe always.
All JAG colleagues are required to adhere to all obligations and requirements as set out in, but not limited to, Early Years Statutory Framework 2024, Keeping Children Safe in Education 2024, SEND Code of Conduct 2014, Health & Safety at Work Act 1974, Childrens Act 1989. All JAG UK policies are underpinned by all current legislation and guidance.
The health, safety and well-being of all children, leaders, parents and visitors is of paramount importance to us. JAG recognises its responsibility to ensure health and safety for children, leaders, parents and visitors through identifying and discussing health and well-being topics in an open and positive way, allowing us to maintain high standards of health and safety.
Accidents & Incidents
The purpose of this policy is to ensure that when an accident or incident occurs at JAG, appropriate action is taken, accurate information is recorded and communicated.
JAG defines an accident as an unfortunate event or occurrence that happens unexpectedly and unintentionally, typically resulting in any injury. An incident is defined as an event or occurrence that is related to another person or child, typically resulting in injury.
It is the responsibility of every JAG leader to ensure that accidents and incidents are dealt with appropriately and swiftly. The club's most senior leader must be informed of all accidents and incidents at the time of the event.
What is the difference between an Accident and an Incident?
ACCIDENT
Definition: An accident is an unplanned, unintended event that causes harm or injury to a person, usually requiring first aid or medical attention.
Examples:
- A child trips over a toy and cuts their knee.
- A child falls off a climbing frame and breaks an arm.
- A staff member is bitten hard enough by a child to require medical attention.
INCIDENT
Definition: An incident is a broader term that covers any event that is unusual or concerning. This includes behavioural issues, near misses, or breaches of policy or safety.
Examples:
- A child runs toward the gate and attempts to leave the premises (a near miss).
- A child is found with another child's medication (a safety breach).
- A serious disagreement between two children that escalates to pushing (but no injuries).
- A parent arrives under the influence of alcohol to collect their child.
All serious accidents and incidents should be reported to the safeguarding team. This includes accidents that are minor but where parents are advised to get checked out at hospital.
Accidents Procedures
The safety of the children attending JAG is paramount, and every measure will be taken to protect children from hurting themselves. However, we understand accidents can unavoidably happen. The following procedure will be carried out in dealing with the event:
- The child will be comforted and reassured.
- The extent of any injuries will be assessed by a qualified paediatric first aider, and if necessary, medical support (ambulance) will be called.
- First aid will be carried out as necessary by a leader holding a full and in-date Paediatric First Aid qualification.
- Once the child has been attended to, the parent/guardians will be contacted and informed of the accident. They may be asked to collect the child immediately.
- A phone call to the parents/guardians will always be made following a head injury, irrespective of the level of severity.
Following every accident, irrespective of level of severity:
- An accident report will be fully completed on the applicable system, detailed and factual, by the witness and/or leader who administered first aid.
- A copy of the accident report will be shared with the parent/guardian via email.
- The parent/guardian will be asked to sign the Accident Communication log on the day of the event when collecting the child from JAG.
When there has been a major accident resulting in significant injury or requiring medical treatment, the JAG Safeguarding team will:
- Inform Ofsted (within 7 days of the day of the event, or at least within 14 days).
- Inform the insurers, providing all documentation as listed:
- Copy of the accident record.
- Copy of the signed Accident Communication log.
- Copy of all PFA certificates of leaders in the club and the name of the PFA who administered first aid.
- Photos of location/equipment where the accident occurred.
- Witness statements.
- Specific risk assessments.
- Childrens register.
- Leaders Rota.
- Copy of Ofsted notification of serious incident.
- Training records of leaders.
- Copy of current insurance certificate.
Head Injuries
In the case of all head injuries:
- Ensure the parent has been phoned and informed.
- Make all leaders aware of the child's head injury.
- Give the child a 'bumped head' sticker [sticker icon].
- Monitor the child until they are collected, noting and informing parents/guardians of any changes to the child's health.
- Provide parents/guardians with advice for monitoring and actions to take following a head injury.
First Aid and Medical Assistance
JAG considers all head and face injuries, and any injury above the shoulders, to be serious and must be dealt with accordingly.
JAG follows the guidelines of the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), The Health & Safety Executive (HSE), and the Statutory Framework for the Early Years Foundation Stage (EYFS) for the reporting of accidents and incidents.
Accidents & Injuries at Rise then Shine
In addition to all other procedures outlined in this policy, where an event occurs during a Rise then Shine session, the details of the accident or incident and any injuries must be communicated to the teacher on hand over.
JAG leaders must phone the parents/guardians at the end of the Rise then Shine session and inform them, noting the conversation on the accident report made on the applicable system.
First Aid
JAG requires every club to have a minimum of at least one leader who is Paediatric First Aid (PFA) qualified in the club. Leaders receive PFA training through an Ofsted recognised training provider, with training renewed every three years. It is the responsibility of the club General Manager to ensure all clubs have the relevant qualified PFA scheduled and always present.
JAG holds all PFA certificates on Bamboo HR. A leader must not be named as the paediatric first aider without a current, relevant, in-date certificate being available.
The names of the leaders in the club at any given time will be displayed on the information board in the club welcome area using the staff information poster.
JAG requires clubs to hold at least two fully stocked first aid kits, one inside and one outside. First aid box sample contents (recommended BS8599) include: HSE medium & large dressings, triangular bandages, safety pins, eye pads, wash proof plasters, cleaning wipes, tape, disposable gloves, finger dressings, face shield, burns shield (note: contents vary per supplier).
When an accident occurs, it is the responsibility of the leader who is PFA trained to determine whether the injury can be dealt with in the club or if medical assistance is required. Leaders without PFA training are not permitted to administer first aid.
Medical Assistance
Where the first aider feels urgent medical support is required, they must request a colleague to call 999 for an ambulance. Calls must be made from the vicinity of the injured child so the first aider, who must remain with the child, can answer questions and provide updates.
Parents/guardians must be informed immediately that an ambulance has been called.
Where possible, the JAG PFA or most senior leader in the club at the time should accompany the child in the ambulance to the hospital until the parent/guardian arrives.
All events of this nature must be reported to the JAG lead DSLs on the day of the event.
Medical Emergency Procedure
- If urgent medical support is needed, the first aider must request a colleague to call 999 for an ambulance.
- The phone call should be made near the injured child so the first aider can provide updates.
- Parents/guardians must be informed right away that an ambulance has been called.
- The JAG PFA or the most senior leader should accompany the child to the hospital until the parent/guardian arrives.
- Such incidents must be reported to the JAG lead DSLs on the day they occur.
- The first aider must remain with the child at all times during the incident.
Accident & Incident Reporting
All accidents and incidents, regardless of level of severity, must be recorded on a report through the applicable system.
The report must include:
- Whether it is an accident or an incident being recorded.
- Date of the event.
- Time of the event.
- Name of leader who witnessed.
- Full and detailed description.
- Details of care given and any first aid administered.
- Name of leader who administered first aid.
- Detailed description of any injuries.
- Position of injury.
- Details of any follow-up or medical support.
Where more than one child is involved, separate reports must be completed for each child individually. The names of children must remain confidential.
When reporting accidents and incidents, the JAG first aider is to determine the level of severity using the guidance chart below:
Minor/Moderate | Serious/Severe | Critical/Maximum |
---|---|---|
Bruising | Sprains & strains | Impalement/amputation |
Cuts & grazes | Wound infections | Major burns |
Insect bites | Minor burns & scalds | Loss of consciousness |
Scratches | Animal bites | Acute confused state |
Back, shoulder, chest injuries | Dislocations | |
Head & face injuries | Resulting in hospitalisation | |
Broken & fractured bones | Death of a child |
If a JAG leader has an accident in club, a colleague accident form must be completed and shared with people@junioradventuresgroup.co.uk.
Accidents vs. Incidents Reporting Flow
ACCIDENTS
- DO I REPORT? YES
- WHO IS RESPONSIBLE? All JAG Leaders are responsible for addressing accidents promptly. The most senior leader must be informed of these events immediately.
- WHO SHOULD REPORT? The JAG Leader who witnessed the accident and provided First Aid and support.
- WHEN DO I REPORT? IMMEDIATELY
- HOW DO I REPORT?
- Complete Accident Report on MagicBooking after the accident has been dealt with (after the child has been comforted and first aid has been provided).
- Share the report with the parent/guardian (save and email parent).
- Record on Accident Communication Log.
- Parent/Guardian to sign Accident Communication Log upon collection of the child on the day the accident occurred.
- Accident Communication Log should be uploaded to SharePoint.
INCIDENTS
- DO I REPORT? YES
- WHO IS RESPONSIBLE? All JAG Leaders are responsible for addressing incidents promptly. The most senior leader must be informed of these events immediately.
- WHO SHOULD REPORT? The JAG Leader who witnessed the incident.
- WHEN DO I REPORT? IMMEDIATELY
- HOW DO I REPORT?
- Complete Incident Report on MagicBooking after the incident has been dealt with.
- Share the report with the parent/guardian (save and email parent).
- If necessary, fill out a Chronology of events. This can be found in Blank Documents in JAG UK Club Essentials on SharePoint. This would be completed to provide a timeline of the events that occurred, including dates and times of the events that took place as part of the incident.
- Inform The Safeguarding Team by the end of the day that the incident occurred. You can do this by calling one of the members of our Safeguarding Team, or by emailing safeguarding@junioradventuresgroup.co.uk.
Important Note: Please DO NOT submit any SAFEGUARDING Incident reports into MagicBooking until you have spoken to a member of the Designated Safeguarding Team FIRST! For any Safeguarding Incidents or concerns, please always contact the Safeguarding Team immediately.
Illness & Infections
For JAG to maintain a clean and healthy environment, we request parents/guardians to keep their child away from club if they are sick or displaying signs of illness. This helps to ensure children are cared for appropriately at home and helps to protect other parties from infection.
If JAG leaders have reason to believe a child is unwell, the child's condition will be assessed through observation in a non-intrusive way.
Any child displaying signs or symptoms of illness or infection, and those with confirmed medical diagnosis, will need to be kept away from JAG clubs for exclusion periods as advised by Public Health Agency guidelines. Refer to 'Guidance on infection control in school's poster' displayed on the information board in the club welcome area.
If a child becomes ill during a JAG session, parents/guardians will be contacted and asked to collect the child within a maximum time frame of one hour. Where JAG is unable to contact the parent/guardian, attempts will be made to contact the emergency contact as detailed on the account.
JAG recognises the demands on working parents and will not exclude a child from club due to illness unnecessarily. It is at the discretion of the JAG most senior leader in the club at the time to determine if it is suitable for the child to attend. This decision will consider the needs of the child and others in the club.
Where any party is diagnosed as suffering from a notifiable disease in accordance with Public Health Regulations 1988, the GP will report this to the Health Protection Agency. JAG has a responsibility to inform Ofsted of cases of notifiable diseases. The Safeguarding team will action this notification.
Administration of Medication
A child may require medication for short-term periods of illness or to treat long-term medical conditions, and at times may need their medication to be administered during their time at JAG. In this case, parents/guardians must inform the club leaders and complete a 'Permission to administer medication' form in advance.
JAG will not administer any medications without the 'Permission to administer medication' form being fully completed, signed, and dated by the parent/guardian in advance. Once medications have been administered, this will be recorded on a 'medication administered' form, and parents informed at the time of collection on the day.
If a child has a long-term medical condition, parents/guardians will be asked to provide full details on a Health Care Plan.
Prescription medications will only be administered to the child for whom they are prescribed. The name must be clearly visible on the pharmacy dispensing label of the medication. Medications containing aspirin should only be administered if prescribed by a medical professional.
If a child requires non-prescribed medication, JAG will consider this on a case-by-case basis after careful discussion with the parent/guardian. JAG reserves the right to refuse to administer any non-prescribed medications.
To ensure medication is administered correctly, we request that all medications are provided in the original packaging with the pharmacy dispensing label clearly visible, showing all details.
All medications held by JAG for children must be in date; no medications will be administered which have passed their expiry dates, without exception. It is the responsibility of the parents/guardians and JAG most senior leader in the club to jointly monitor medication expiry dates and for medications to be replaced as and when required.
Medications will be administered by a JAG leader who holds a full and relevant PFA qualification and witnessed by a second leader.
If a child refuses to take their medication, JAG leaders will not force them to do so. The parents/guardians will be informed immediately.
Certain medications require specialist training before leaders can administer them, for example, epilepsy emergency medication. If a child requires specialised medication, the General Manager will arrange for the appropriate training to be given as soon as possible, in consultation with the parents/guardians and medical professionals.
Storage of Medications
JAG clubs store medications safely, whilst easily accessible, in designated medications boxes. An exception to this is medication that specifies it must be kept in the fridge; in which case, medications will be stored in the fridge in a clearly labelled box.
If a child carries their own medication (e.g., in their school bag), JAG leaders will be aware of this, and the directive from parents/guardians must be noted on the 'Permission to administer medication' form.
Guidance on Medication Storage:
- Watch a short video on how JAG manages medications [video icon].
- Find medication box guidance on SharePoint [SharePoint icon].
Medication Box Guidance
Follow these steps for medication box guidance:
- Complete Health Care Plans: Parents/guardians must fully complete a Health Care Plan for their child before they attend the setting.
- Review by Setting Manager: The Setting Manager must check all Health Care Plans to ensure they are complete and accurate.
- Add Photos to Plans: Attach a photo of the child to each Health Care Plan for identification.
- Complete Medication Permission Form: Parents/guardians must fill out a Permission to Administer Medication form in advance if the child requires medication.
- Label Medications Properly: Ensure all medications are clearly labelled with a pharmacy dispensing label or an internal medication label (for inhalers, paracetamol, or antihistamines).
- Keep Medications On-Site: All necessary medications for the child must be kept on-site at all times.
- Individual, In-Date, and Labeled Medications: Medications must be designated for individual children, be within expiry dates, and clearly labeled.
- Record Administered Medications: Document any medications given during the child's attendance on a 'Record of Medication Given' form, and have it signed by the person collecting the child.
- Review and Update Documents Termly: Parents must review and update all Health Care Plans, Additional Needs Plans, and Permission to Administer Medication forms at least once per term.
- Store Documents and Medications Securely: Place each child's documents and medications in individual zip wallets. Store zip wallets in a clearly labeled and easily accessible Medications Box.
If a child has not attended in the past term, contact parents to arrange returning any medications and all documents to be shredded (these will need to be redone when the child returns).