Frameo User Manual

Version: 1.9 (2021-09-07)

Getting Started

Congratulations on your brand new Frameo photo frame! If you are new to using Frameo, start by following the Frameo quick setup or the on-screen guide when powering it on for the first time. Once your Frameo frame is set up, you can start connecting it to your friends and family.

Frameo App

To send photos to your frame, use the Frameo app for iOS or Android. Find the Frameo app by scanning this code:

[QR code for Frameo app]

For Android: Search for "Frameo" on Google Play.

For iOS: Search for "Frameo" on App Store.

Frameo Quick Setup

When starting your frame for the first time, you will need to set up the frame:

Select a language. This will be the language used on the Frameo.
Connect your frame to the internet by connecting it to Wi-Fi.
Verify or correct the date and time.
Frameo may ask you to update to the latest version. It is recommended to update your frame before continuing if asked to.
Enter your name and the location where you have placed your frame (e.g., "John Doe", "Living room", "Kitchen", or "Office"). Finally, set the timezone if it is not already correct.

Start Using Frameo

The next step is to connect Frameo with your friends and family by providing them with a code from your frame. If you want to send photos to the frame yourself, start by downloading the app for iOS or Android on the App Store or Google Play. Then, use the code to connect your frame and app as described below.

Connecting a New Friend

Make sure that your friend has downloaded and installed the Frameo app. Click the [add friend icon ?] on your frame. A dialog will appear showing a connection code, which is valid for 12 hours. Share this code in whatever fashion you prefer, e.g., SMS, E-Mail, IM, or phone call, to your friend. Once your friends have added the code in their Frameo app, they will automatically appear on your frame and be able to send you photos. Read the chapter "Change options for a friend" to allow connected friends to retrieve and share the connection code via the smartphone app.

[Visual representation of connecting a friend via the Frameo app, showing a connection code on a smartphone.]

Navigating Your Frameo

Swipe left or right to go through your photos. To access the menu, simply tap once on the screen.

[Menu icons representing 'Add friend', 'Settings', 'Power menu', 'React', 'Hide photo', 'Gallery', and 'Fit to frame/Fill frame'.]

Features in the Menu:

Add friend: This generates a code that you can share with your friends and family so they can connect and send photos to your frame.
Settings: Opens the Settings menu.
Power menu: Opens the Power menu.
React: Opens the React menu. Note: The React menu can also be accessed by double-tapping on the screen.
Hide photo: Hides the current photo. This means the photo will no longer be shown in the slideshow. If needed, the photo can be shown again through the settings menu.
Gallery: Opens a gallery that allows for easy and fast navigation through your photos.
Fit to frame/Fill frame: This toggles how the photo is shown.

Photo Display Options

The "Fill frame" option is the default. The photo is scaled to fill the whole screen and is centered around what is selected as the most important part. See the first picture below.

"Fit to frame" ensures that the entire photo is shown on the screen. See the second picture below.

[Comparison of 'Fill frame' (photo scaled to fill screen, centered) and 'Fit to frame' (entire photo shown, with potential bars).]

Adjust Photo

Allows you to adjust the position of the photo in the frame for an even better fit. You can also use the [rotate icon ?] to rotate your photo.

Interacting with Videos

When a video is shown, two additional controls are displayed: one for play/pause of the video and one to control the volume level for video sounds.

Press [play icon ▶️] to start the video playback. Pressing [pause icon ⏸️] will pause the video playback.

Press [volume icon ?] to open the volume slider. Use the slider to adjust the volume level for video sounds.

Pressing [mute icon ?] will mute the video, while pressing [unmute icon ?] will unmute the video.

Power Menu

Tap the [power icon ?] to access the power menu. Here you can power off your frame using [power off icon ?], restart using [restart icon ?], or enter sleep mode using [sleep mode icon ?].

[Icons for power options: power off, restart, and sleep mode.]

Note: Always use the power off button on the device or in the power menu to turn Frameo off. Never disconnect power when Frameo is running.

React Menu

Tap one of the reactions to let the sender know how it made you feel.

[Icons representing user reactions: heart ❤️, laughing face ?, surprised face ?, and sad face ?.]

Settings

Through the settings, you can personalize your frame to your needs.

My Frame

Frame name: Changes the name of your frame. This is also the name that connected friends and family will see in their list of connected frames in the smartphone app.
Frame location: Changes the location of your frame. This is the location displayed on your friends' and family's list of connected frames, which helps distinguish frames from each other.
Set language: Sets the language used on the frame.
Date: Sets the date used on the frame.
Time: Sets the time used on the frame. Frameo will automatically try to set the correct date and time when connected to the internet.
Time zone: Sets the time zone used on the frame.
Enable/Disable 24-hour format: Enables and disables the 24-hour time format.

Manage Photos

In the "Manage photos" menu, you can see how many photos are on your frame and the storage they use. You can also see the amount of storage left available on your device for storing new photos.

Show/Hide Photos

Select photos to hide by tapping them. Hidden photos will NOT be deleted from your frame and can always be selected to be shown again. Use [show/hide all icon ✔️/❌] to hide or show all photos.

Delete Photos

Select photos that you want to permanently delete from your frame by tapping the photo. Use [select all icon ✔️] to select or deselect all and [delete icon ❌] to permanently delete the selected photos.

Import Photos

Allows you to import photos from an external storage (e.g., microSD card). Before importing, ensure an external storage (e.g., microSD card) with the photos is inserted into your frame. Start by selecting the photos you want to import. Once selected, tap the [import button ▶️] to start the import process.

Use [select all icon ✔️] to select or deselect all photos on the external storage (e.g., microSD card).

Use [sort icon ↕️] to set the sort order of photos before import and to order by ascending/descending.

It is currently not possible to add a caption or define the most important part of the photo when using the import function. An alternative is to add yourself to your friend list and send the photos using the app.

Export Photos

Allows you to export photos from the frame to external storage (e.g., microSD card). The export function exports all photos on the frame as well as profile pictures.

My Friends

This list contains all connected friends who are allowed to send photos to your frame.

Change Options for a Friend

Click the [options icon ⚙️] to open the friend options menu. From here, you can allow or disallow a friend to share the code to the frame. If enabled, the friend can retrieve and share the code to the frame from their app.

From the options menu, you can also delete a friend by pressing the "DELETE FRIEND" button. This will remove the friend from the list and thereby remove their permission to send photos to the frame. You will then be asked to confirm the removal and if you would like to remove all photos previously received from this friend.

Add Person

To allow a new person to send you photos, simply tap the [add friend icon ?] and share the presented code in whatever way you prefer.

Display Settings

Brightness Level

Adjust the brightness level of the screen.

Sleep Mode

Frameo offers a sleep mode which turns off the screen to reduce power consumption. The default setting is to turn off the screen at 23:00 and turn it on again at 07:00. To change this, set the sleep mode start/end time.

Your frame is not powered down or in standby, so you will still be able to receive photos during sleep mode.

Slideshow Settings

Timer

Set the duration that a photo should be displayed before showing the next photo.

Show Caption

Sets whether or not to display the captions that your friends have sent with the photo. Check to display captions; uncheck to hide captions.

Fill Frame

Sets the default frame photo setting. Check to set the default to "fill", which makes the photos fit the device screen according to the most important part of the photo. Uncheck to make the photo fit inside the screen of the device, adding blurred bars on the sides or top/bottom.

Photo Display Order

Sets the order in which your photos are displayed on the frame:

By date taken: Photos are shown in order of when they were taken.
By date received: Photos are shown in order of when they were received.
Shuffle: Photos are shuffled and shown in a random order.

Reverse Photo Display Order

Sets if photos are displayed newest to oldest or oldest to newest.

Autoplay

Enables/disables autoplay of videos in the slideshow. Videos can always be manually started regardless of this setting.

Video Playback

Determines how videos should be played when autoplay is enabled:

Loop videos: The video will loop until the slideshow timer is up.
Play once: The video will play once and show its thumbnail until the timer is up.
Play once and continue: The video will play once and continue to the next photo, or video, once it completes.

Video Volume

Adjust the volume level for video sounds on the frames.

Wi-Fi

Set which Wi-Fi the frame connects to. If you are connecting to a network with a captive portal, the connection status will say that Wi-Fi login is required and show [Wi-Fi login icon ?]. Tap this to open a login screen where you can enter credentials to access the network.

Wi-Fi Details

Use [info icon ℹ️] to show details about the current connected Wi-Fi.

Reset Wi-Fi

Use [reset icon ?] to delete all Wi-Fi information and restart your frame.

Notifications

Show notifications: Enables/disables whether notifications are shown in the slideshow (e.g., when a new photo is received).
Notification volume: Adjust the volume level for notification sounds.
Storage space: Enables/disables notifications shown when frame storage is low.
Backup: Enables/disables notifications shown if automatic backup has failed.
Network connection: Enables/disables notifications showing network connection status.
New photos: Enables/disables notifications shown when receiving new photos.
New friends: Enables/disables notifications shown when new friends are added.
Software update: Enables/disables notifications shown when a software update has been installed.
Feature news: Enables/disables notifications shown when new exciting features are added.
Date and time: Enables/disables notifications shown if time or date is not set correctly.

Backup and Restore

Backup Frame to External Storage (e.g., microSD card)

Tap to make a backup of your photos, friends, and settings. The time of the latest successful backup is also displayed here. Any existing backup on the external storage will be overridden!

Automatic Backup

If checked, your frame will automatically take a backup within 30 hours of receiving new photos or making changes to your frame.

Restore from Backup

Before attempting to restore your frame, confirm that your backup is up-to-date. This is done by confirming the date under "Backup frame to external storage (e.g., microSD card)". If, for example, the last backup is too old or no backup has been made, press the "Backup frame to external storage (e.g., microSD card)" button to make a new backup.

Note: To keep both the old and the new frame operational at the same time after restoring from backup, ensure that both frames are updated to the latest version beforehand.

If you wish to restore a backup on a frame that has already been set up, you must first reset the frame. This is done by pressing the "Reset frame" button, which will delete all data on the Frameo and reset it to its setup screen. On the setup screen, select the "Restore from backup" button to restore your frame according to the backup.

If the "Restore from backup" button isn't visible, confirm that the external storage (e.g., microSD card) is correctly mounted.

Reset Frame

Removes all data from your frame. This will permanently remove all your photos, friends/connections, and settings.

Help

Open Source Libraries

Opens a list of open source libraries used in the app and their licenses.

Share Anonymous Analytics Data

Sharing anonymous analytics data helps tremendously to improve the Frameo software. We understand if you do not wish to share this data. Keep it checked if you wish to help improve Frameo. Set unchecked to deny the sharing of anonymous analytics data.

Guide

Opens the quick start guide that was shown when you first started the frame.

About

Android version: See what version of Android is installed on the frame.
Peer ID: This is a unique ID for your photo frame. When contacting support, please provide this ID with your message.
MAC: Shows the MAC address of your frame.
Frameo version: Shows what version of the Frameo software is currently installed on your frame.
Up time: Shows how long the photo frame has been powered on.
Check for update: Check if an update is available for your frame.
Beta program: If checked, the device will join the Beta program where it will receive updates more frequently and before normal release devices.

Privacy

For more information regarding privacy, please visit http://privacy.frameo.net.

Support

Please visit https://support.frameo.net/hc for FAQ, support, and to provide feedback.

Warranty, Compliance, Support and Safety Information

For more information regarding warranty, hardware compliances, support, and safety, please refer to the material included in the package.

	Frameo Cloud Digital Photo Frame User Manual Comprehensive user manual for the Frameo Cloud Digital Photo Frame, covering setup, app usage, photo management, settings, and support. Learn how to connect friends, manage photos, customize display, and utilize backup features.
	Frameo User Manual: Setup, Settings, and Features for Your Digital Photo Frame Comprehensive user manual for the Frameo digital photo frame, covering setup, connecting friends, managing photos, settings, Wi-Fi, backup, and support.
	Frameo Digital Photo Frame User Manual - Setup, Features, and Support Comprehensive user manual for the Frameo digital photo frame, covering setup, connecting friends and family, managing photos, settings, Wi-Fi, backup, and support information.
	Frameo Photo Frame User Manual and Setup Guide Comprehensive guide to setting up and using your Frameo digital photo frame, including app integration, photo management, settings, and troubleshooting.
	Frameo Digital Photo Frame User Manual: Setup, Features, and Settings Comprehensive user manual for the Frameo digital photo frame. Learn how to set up, connect friends, manage photos, configure settings, and troubleshoot your Frameo device.
	Frameo User Manual - Version 1.6 User manual for the Frameo digital photo frame (Version 1.6). This guide provides instructions on setup, connecting friends, navigating the interface, managing photos, adjusting settings, and backup procedures.
	Frameo Digital Photo Frame User Manual 2022 This Frameo User Manual provides comprehensive instructions for setting up, navigating, and managing content on your Frameo digital photo frame. Learn how to connect with friends, import/export photos, adjust settings, and utilize features like slideshows, video playback, and backup options. Includes details on Wi-Fi, notifications, and support resources.
	Frameo User Manual: Setup, Features, and Operation This user manual provides comprehensive guidance for the Frameo digital photo frame. It covers initial setup, connecting friends and family, navigating the interface, managing photos, customizing settings, backup and restore procedures, and accessing support resources.