Uninterruptible Power Supply

SBP Plus Series (Venus Plus) 450-1500

User's Guide

Models: SBP450U Plus-T, SBP650U Plus-T, SBP800U Plus-T, SBP1000U Plus-T, SBP1500U Plus-T

Important Safety Instructions

This manual contains important instructions for models SBP450UPlus-T, SBP650UPlus-T, SBP800UPlus-T, SBP1000UPlus-T, SBP1500UPlus-T that should be followed during installation and maintenance of the UPS and batteries. Read this manual thoroughly before attempting to unpack, install, or operate your UPS.

Safety Cautions!

CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive contaminants. (See the specifications for the acceptable temperature and humidity range.)

CAUTION! To reduce the risk of overheating the UPS, do not cover the UPS' cooling vents and avoid exposing the unit to direct sunlight or installing the unit near heat emitting appliances such as space heaters or furnaces.

CAUTION! Do not attach non-computer-related items, such as medical equipment, life-support equipment, microwave ovens, or vacuum cleaners to UPS.

CAUTION! Do not plug the UPS input into its own output.

CAUTION! Do not allow liquids or any foreign object to enter the UPS. Do not place beverages or any other liquid-containing vessels on or near the unit.

CAUTION! In the event of an emergency, press the OFF button and disconnect the power cord from the AC power supply to properly disable the UPS.

CAUTION! Do not attach a power strip or surge suppressor to the UPS.

CAUTION! Internal battery voltage is 12Vdc. Sealed, lead-acid, 6-cell battery.

CAUTION! Servicing of batteries should be performed or supervised by personnel knowledgeable of batteries and the required precautions. Keep unauthorized personnel away from batteries.

CAUTION! When replacing the batteries, use the same number and type of batteries.

CAUTION! Do not dispose of batteries in a fire. The battery may explode. Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes.

CAUTION! Unplug the UPS prior to cleaning and do not use liquid or spray detergent.

CAUTION! A battery can present a risk of electric shock and high short circuit current. The following precautions should be observed before replacing batteries: (1) Remove watches, rings, or other metal objects. (2) Use tools with insulated handles. (3) Wear rubber gloves and boots. (4) Do not lay tools or metal parts on top of batteries. (5) Disconnect charging source prior to connecting or disconnecting batteries terminal.

• When replacing batteries, replace with the same number of the sealed lead-acid batteries.

System Description

Front Panel

1. LCD Display: The LCD will display the UPS status including input voltage, output voltage, runtime, percentage of load and battery etc.

2. Power On/Off Switch: Press the power switch to turn the UPS ON or OFF. Press the power switch 2 times to disable and enable the alarm beeping sound.

3. LED Indicators: This LED is illuminated when the UPS is ON.

[Image: Front view of the UPS unit showing the LCD display and power button.]

Back Panel

1. USB Port: This port allows connection and communication from the USB port on the computer to the UPS. The UPS communicates its status to the Power Master software.

2. Communication Protection Ports: Communication protection ports will protect any standard modem, fax, telephone line, or network cable.

3. Input Circuit Breaker: The circuit breaker provides overload protection.

4. Input Power Cord: Connect to utility power.

5. Battery Backup & Power Conditioning-Protected Outlets: Provides battery backup and surge protection. They ensure power is provided to connected equipment over a period of time during a power failure.

[Image: Back view of the UPS unit showing ports labeled 1 through 5.]

Installation and Operation

Unpacking

Inspect the UPS upon receipt. The box should contain the following: (1) UPS (2) User Manual

Overview

The SBP Plus provides automatic voltage regulation for inconsistent utility power, and battery backup during power outages. The SBP Plus ensures consistent power to your computer system and its included software will automatically save your open files and shutdown your computer system during a utility power loss.

How to Determine the Power Requirements of Your Equipment

  1. Insure that the equipment plugged into the battery power-supplied outlets does not exceed the UPS unit's rated capacity. If rated unit capacities are exceeded, an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip.
  2. There are many factors that can affect the amount of power that your computer system will require. For optimal system performance keep the attached load below 80% of the UPS's rated capacity.

Hardware Installation Guide

  1. Your new UPS may be used immediately upon receipt. However, recharging the battery for at least 8 hours is recommended to ensure that the battery's maximum charge capacity is achieved. Charge loss may occur during shipping and storage. To recharge the battery, plug the UPS into an AC outlet. The unit will charge in both the on and off position. [Diagram showing a clock face with '8 Hours' indicated, connected to a UPS plugged into a wall outlet.]
  2. With the UPS turned off and unplugged, connect the computer, monitor, and any equipment into the battery power supplied outlets. DO NOT plug a laser printer, copier, space heater, vacuum, paper shredder or other large electrical device into the battery power supplied outlets. The power demands of these devices will overload and possibly damage the unit.
  3. Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. air conditioner, refrigerator, copier, etc.) Avoid using extension cords.
  4. To turn the UPS on, press the power button for 1 second until the LCD screen turns on. With the LCD screen turned on, press and hold the power button for 3-5 seconds until the OUTPUT is displayed. [Image showing hands pressing the power buttons on two UPS units.]
  5. If an overload is detected, an audible alarm will sound and the UPS will emit one long beep. To correct this, turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets. Wait 10 seconds. Make sure the circuit breaker is depressed and then turn the UPS on.
  6. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.
  7. To store your UPS for an extended period, cover it and store with the battery fully charged. Recharge the battery every three months to ensure battery life.

Connections

Computer Connection

Connect one computer-related device into each of the power receptacles supplied on the back of the UPS (maximum of three devices).

[Diagram illustrating a computer, UPS, and wall outlet connected via power and USB cables.]

Modem/Phone line Connection

Plug incoming internet line into the "In" socket at the back of the UPS. Use one more Internet line cable and plug one end of the Internet line cable to the "Out" socket at the back of the UPS. Plug the other end to the modem input socket as shown.

[Diagram illustrating a wall outlet, UPS, and modem connected via power, telephone, and internet cables.]

UPS TBF™ Models

  1. Turn off and un-plug all devices.
  2. Plug UPS unit into grounded wall outlet.
  3. Place the UTBF where monitoring lights can be observed.

UTBF Indicators:

[Diagram illustrating a wall outlet, UTBF device, and UPS connected via power cables.]

Replacing the Battery (1000VA/1500VA only)

Replacement of batteries located in an OPERATOR ACCESS AREA.

CAUTION! Risk of Energy Hazard! Before replacing batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy conducted through these materials could cause severe burns.

CAUTION! Do not dispose of batteries in a fire. The batteries may explode.

CAUTION! Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.

CAUTION! A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed when working on batteries: 1) Remove watches, rings, or other metal objects. 2) Use tools with insulated handles.

CAUTION - RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO LOCAL REGULATIONS.

Battery Replacement Procedure

  1. Turn off and unplug all connected equipment.
  2. Turn the UPS off and unplug it from the AC power source.
  3. Turn the UPS on its side.
  4. Remove the screws on the bottom of the front panel and lay aside.
  5. Remove the front panel of the UPS: pull and lift it.
  6. Take out the battery compartment cover.
  7. Disconnect the battery wires from the battery.
  8. Remove the battery from the compartment.
  9. Put the battery back into the compartment.
  10. Install the replacement battery by connecting the red wire (+) and black wire (-) to the same color connectors from the battery pack.
  11. Take in the battery compartment cover.
  12. Fit the front panel on and tighten the retaining screws.
  13. Recharge the UPS for 8-16 hours to fully charge the battery.

[Series of illustrations depicting the steps for battery replacement: UPS on its side, front panel removed, battery compartment cover removed, battery removed, battery installed, and front panel reattached.]

REMINDER: Batteries are considered HAZARDOUS WASTE and must be disposed of properly. Most retailers that sell lead-acid batteries collect used batteries for recycling, as required by local regulations.

For battery replacement instructions for models 450 to 800 refer to our support page at https://smartpowersystems.com/support-2/battery-replacement/

Smart Power Master Power Management Software

Free Software Download

Smart Power Master management software provides a user-friendly interface for your power systems. The graphic user-interface is intuitive and displays essential power information at a glance.

Installation Procedure:

  1. Download Smart Power Master from the website: https://www.smartpowersystems.com/downloads/Smartpowermaster/pm106-setup.exe
  2. Double-click the file and follow the installation steps.

Smart Power Master software consists of two different modules: Agent and Client. Agent monitors and configures the UPS through the USB or serial connection, logs UPS status and power events, and generates actions in response to events. Client establishes communication with the Agent, UPS RMCARD, PDU or ATS and generates actions according to notifications from the UPS/PDU/ATS when a power event occurs.

Agent Features:

Client Features:

The Client provides unattended shutdown for the hosted computer following a notification from the UPS/PDU/ATS. The Client also provides the following functions:

[Screenshot of the Smart Power Master software interface displaying system status, input voltage, output voltage, load, and battery information.]

Troubleshooting

Symptom Possible Cause Solution
The UPS does not perform expected runtime. Batteries are not fully charged Recharge the battery by leaving the UPS plugged in.
battery is slightly worn out Contact technical support
The UPS will not turn on. The on/off switch is designed to prevent damage by rapidly turning it off and on. Turn the UPS off. Wait 10 seconds and then turn the UPS on.
The UPS is not connected to an AC outlet. The unit must be connected to a 120VAC 50/60Hz outlet.
The battery is worn out Contact technical support
Mechanical problem. Contact technical support
Outlets do not provide power to equipment Circuit breaker is tripped due to overload. Turn the UPS off and unplug at least one piece of connected equipment. Unplug the power cord of the UPS then press the circuit breaker knob.
Batteries are discharged Allow the unit to recharge for at least 4 hours.
Unit has been damaged by a surge or spike Contact technical support
Smart Power Master is inactive 2. Power cord is loose. 2. Reconnect the power cord
The serial/USB cable is not connected Connect the serial/USB cable to the UPS unit and open serial port on the back of the computer. You must use the cable that came with the unit.
The unit is not providing battery power Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit.

If abnormal situations occur that are not listed above, please call customer service immediately.

Specifications

MODEL SBP450UPLUS-T SBP650UPLUS-T SBP800UPLUS-T SBP1000UPLUS-T SBP1500UPLUS-T
Rated capacity (VA/W)450 / 270650 / 390800 / 4501000 / 6001440 / 900
Rated power factor0.6
INPUT
Voltage100-120VAC
Input voltage range82-150VAC
Input frequency range50/60Hz± 3Hz
Plug typeNEMA 5-15P
Plug styleStraight
OUTPUT
On battery waveformSimulated sine wave
On battery voltage100-120VAC ±10%
Automatic voltage regulation (AVR)Double boost / Single buck
Automatic voltage regulation (Line mode)Boost:1.06, Boost 2: 1.24, Buck: 0.85
On battery frequency50/60Hz ±1Hz
Outlets - Total (Bat. & Surge Protected)68101112
Outlet typeNEMA 5-15R
Transfer time4ms TYP
PROTECTION
Overload-Line modeOverload, short circuit, over discharge and over charge
Overload-Batt mode>(110%±10%) fault after alarm 1 min, >(120%±10%) fault immediately
Surge protection1710 Joules
Lowest Pass through Voltage<10V Normal Mode <0.5V Common Mode
BATTERY
Battery voltage12V24V
Battery type(1) SP011.5(1) SP012(1) SP013(2) SP012(2) SP013
Runtime at half load (min)13810119
Charger current1A
Typical recharge time4 hours to 90% capacity
INTERFACE
DisplayLCD
AlarmBattery mode: sounding every 30 seconds
Low battery: sounding every 2 seconds
Overload: sounding every 0.5 seconds
Fault: Continuous sounding
COMMUNICATION
HID compliant USB portYes
TVSSYes
PHYSICAL
Form factorTower
Dimensions (WxHxD) (in/mm)3.77 x 5.43 x 11.25 / 96 x 138 x 2865.82 x 7 x 11.73 / 148 x 178 x 298
Weight (lbs/kg)9.1 / 4.1510.35 / 4.6911.20 / 5.0819.22 / 8.7221.78 / 9.88
ENVIRONMENT
Temperature & humidity0°C to +40°F, 0 to 90% relative humidity (non-condensing)
Noise levelLess than 40dBLess than 45dB
REGULATION
Energy savingGreen Energy function
SafetycTUV-us
ConductionFCC part-15 Class BFCC part-15 Class AFCC part-15 Class B
RadiationFCC part-15 Class BFCC part-15 Class AFCC part-15 Class B
TransportationDrop: ISTA 1A, Vibration: Internal standard
External protectionIP20 (static)

All trade names are registered trademarks of respective manufacturers listed. Specifications and features subject to change without notice.

Definitions for Illuminated LCD Indicators

LCD Indication:

Line mode & BATT. Mode Display Examples:

[Diagrams illustrating the UPS LCD display in Line Mode and Battery Mode, showing input voltage, output voltage, load percentage, and frequency.]

Limited Product Warranty

Smart Power Systems warrants this product to be free from defects in material and workmanship for 2 years. The battery has a 2 year warranty. If a product proves to be defective in material or workmanship during the warranty period, Smart Power Systems will, at its sole option, repair or replace the product with a like product. Visit our website for details: www.smartpowersystems.com

Connected Equipment Protection Policy

If the Smart Power Systems equipment fails and this failure causes surges to pass through and damage the connected equipment, Smart Power Systems will pay for the repair or replacement of the connected equipment up to $25,000 in accordance with the Connected Equipment Protection Policy. Visit our website for details: https://www.smartpowersystems.com/downloads/archives/030714-SPS-CEPP.pdf

Important Return Information

If for any reason you need to return the unit to the manufacturer, you should obtain an RMA (Return Material Authorization) number before returning the unit. To request an RMA number please call 1-800-772-7633 or visit the website at https://www.smartpowersystems.com/rma.htm

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Important: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Canadian Compliance

CAN ICES-3 (B)/NMB-3(B)

[Symbols: [recycling symbol] [lead symbol] [recycling symbol] [surge protection symbol] [moisture symbol] [temperature symbol] [plug symbol]]

Models: SBP450U Plus-T SBP Plus Series Uninterruptible Power Supply, SBP450U Plus-T, SBP Plus Series Uninterruptible Power Supply, Uninterruptible Power Supply, Power Supply, Supply, SBP450U Plus-T, SBP650U Plus-T, SBP800U Plus-T, SBP1000U Plus-T, SBP1500U Plus-T

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References

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