Multi-Service and Unified Security Gateways Quick Start Guide V1.0

Introduction

Thank you for choosing FS Gateways. This guide is designed to familiarize you with the layout of the gateway and describes how to deploy the gateway in your network.

Gateway Models Overview

The following models are covered: SG-3110, SG-5105, SG-5110.

SG-3110 Front Panel: Features CONSOLE, USB, RJ45 ports, and status LEDs.

SG-5105/SG-5110 Front Panel: Features CONSOLE, USB, RJ45, SFP, SFP+, MGMT ports, and status LEDs.

Accessories

For SG-3110

• Power Cord x1
• Grounding Cable x1
• Rubber Pad x4
• Mounting Bracket x2
• M4 Screw x6

For SG-5105/SG-5110

• Power Cord x1
• Console Cable x1
• Network Cable x1
• Rubber Pad x4
• Mounting Bracket x2
• M4 Screw x6
• Power Cord Tie x1

[Info] FS gateways include dust plugs to protect idle optical ports.

Hardware Overview

Front Panel Ports

SG-3110 Front Panel Ports

Ports include: CONSOLE, USB, RJ45. Additional ports are labeled WAN0, LAN1/WAN1, LAN2, LAN3, LAN4, LAN5, LAN6, LAN7, and PoE.

SG-5105/SG-5110 Front Panel Ports

Ports include: CONSOLE, USB, RJ45, SFP, SFP+, MGMT. Additional ports are labeled SATA, PWR, SYS, RESET, and SPEED.

Ports Description

Front Panel Buttons

SG-3110 Front Panel Buttons

Features a RESET button.

SG-5105/SG-5110 Front Panel Buttons

Features a RESET button.

Button Description

Back Panels

SG-3110 Back Panel

Includes a Grounding Point and a Power Supply input (100V-240V~50/60Hz, 3A max).

SG-5105/SG-5110 Back Panel

Includes a Hard Disk Drive Slot, Power Supply input (100-240V~50/60Hz, 0.6A), an ON/OFF switch, and a Grounding Point.

Back Panel Button

Front Panel LEDs

SG-3110 Front Panel LEDs

SG-5105/SG-5110 Front Panel LEDs

Installation Requirements

Before installation, ensure you have:

• Phillips screwdriver.
• Standard-sized, 19" wide rack with a minimum of 1U height.
• Category 5e or higher RJ-45 Ethernet cables and fiber optical cables.

Site Environment

• Avoid damp, wet, or dusty locations. Do not let liquid enter the chassis.
• Keep the device away from heat sources.
• Ensure proper grounding of the device.
• Wear an anti-static wrist strap during installation and maintenance.
• Use a UPS (Uninterruptible Power Supply) to prevent power failure and other interferences.

Mounting the Gateway

Desk Mounting

1. Attach four rubber pads to the bottom of the gateway.

2. Place the chassis on a desk.

Rack Mounting

1. Secure mounting brackets to the two sides of the gateway using six M4 screws.

2. Attach the gateway to the rack using four M6 screws and cage nuts.

Grounding the Gateway

1. Connect one end of the grounding cable to a proper earth ground, such as the rack in which the gateway is mounted.

2. Secure the grounding lug to the grounding point on the gateway's back panel with the washers and screws.

Connecting the Power

1. Plug the AC power cord into the power port on the back of the gateway.

2. Connect the other end of the power cord to an AC power source.

[Caution] Do not install the power cord while the power is on. The fan operates regardless of the power button state when the cord is connected.

Connecting the RJ45 Ports

1. Connect an Ethernet cable to the RJ45 port of a computer or other network devices.

2. Connect the other end of the Ethernet cable to the RJ45 port of the gateway.

Connecting the SFP/SFP+ Ports

1. Plug the compatible SFP/SFP+ transceiver into the fiber port.

2. Connect a fiber optic cable to the fiber transceiver. Then connect the other end of the cable to another fiber device.

[Warning] Laser beams can cause eye damage. Do not look into bores of optical modules or optical fibers without eye protection.

Connecting the Console Port

1. Insert the RJ45 connector into the RJ45 console port on the front of the gateway.

2. Connect the DB9 female connector of the console cable to the RS-232 serial port on the computer.

Connecting the MGMT Port

1. Connect one end of a standard RJ45 Ethernet cable to a computer.

2. Connect the other end of the cable to the MGMT port on the front of the gateway.

Configuring the Gateway

Using the Web-based Interface

Step 1: Connect a computer to the Management port of the gateway using the network cable.

Step 2: Set the IP address of the computer to 192.168.1.x (where 'x' is any number from 2 to 254).

Step 3: Open a browser, type http://192.168.1.1, and enter the default username and password: admin/admin.

Step 4: Click 'Log In' to display the web-based configuration page. You will be prompted to enter and configure a new password for the account the first time you log in.

Using the Console Port

Step 1: Connect a computer to the gateway's console port using the console cable.

Step 2: Start the terminal simulation software, such as HyperTerminal, on the computer.

Step 3: Set the parameters of the terminal: 9600 bits per second, 8 data bits, no parity, 1 stop bit, and no flow control.

Step 4: After setting the parameters, click 'Connect' to enter.

[Note] If you perform remote access via SSH and Telnet, the admin password should have already been changed since the default password is a potential security hazard.

Troubleshooting

Power System Fault

According to the power indicator on the front panel, the gateway can be used to determine whether the power supply system is faulty. If the power supply system is working normally, the power indicator should remain lit. If the power indicator light is unlit, please check the following:

• Whether the power switch is turned on.
• Whether the gateway power cable is connected correctly.
• Whether the cabinet power sockets are loosely connected to power modules.

[Warning] Do not plug or pull the power cable when the power switch is already turned on.

Configuration System Troubleshooting

The console configuration terminal shows system booting messages when the device is powered on. If the configuration system has failed, it displays error information or nothing at all. If the configuration terminal shows no information, please check the following:

• Make sure the power supply is correctly connected and powered on.
• Verify the Console cable is connected properly.
• Ensure the terminal configuration settings are correct.

Troubleshooting for Terminal Show Error Codes

If the configuration terminal shows error codes, it is likely that the terminal (such as HyperTerminal) parameters are set incorrectly. Please confirm the parameters of the terminal.

Support and Other Resources

• Download: https://www.fs.com/download.html
• Help Center: https://www.fs.com/service/help_center.html
• Contact Us: https://www.fs.com/contact_us.html

Product Warranty

FS ensures customers that any damage or faulty items due to workmanship will receive a free return within 30 days of receipt, excluding custom items or tailored solutions.

Warranty: FS gateways enjoy a 3-year limited warranty against defects in materials or workmanship. For more details about warranty, please check at https://www.fs.com/policies/warranty.html.

Returns: Information on how to return item(s) can be found at https://www.fs.com/policies/day_return_policy.html.