Samsung MS20A3010A Microwave Oven User Manual
Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
WARNING: If the door or door seals are damaged, the oven must not be operated until it has been repaired by a competent person.
WARNING: It is hazardous for anyone other than a competent person to carry out any service or repair operation that involves the removal of a cover which gives protection against exposure to microwave energy.
WARNING: Liquids and other foods must not be heated in sealed containers since they are liable to explode.
WARNING: Only allow children to use the oven without supervision when adequate instructions have been given so that the child is able to use the oven in a safe way and understands the hazards of improper use.
This appliance is intended to be used in household only and it is not intended to be used such as:
- staff kitchen areas in shops, offices and other working environments;
- farm houses;
- by clients in hotels, motels and other residential environments;
- bed and breakfast type environments.
Only use utensils that are suitable for use in microwave ovens. When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of ignition. The microwave oven is intended for heating food and beverages. Drying of food or clothing and heating of warming pads, slippers, sponges, damp cloth and similar may lead to risk of injury, ignition or fire. If smoke is observed (emitted), switch off or unplug the appliance and keep the door closed in order to stifle any flames. Microwave heating of beverages can result in delayed eruptive boiling, therefore care must be taken when handling the container. The contents of feeding bottles and baby food jars shall be stirred or shaken and the temperature checked before consumption, in order to avoid burns. Eggs in their shell and whole hard-boiled eggs should not be heated in microwave ovens since they may explode, even after microwave heating has ended. The oven should be cleaned regularly and any food deposits removed.
Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation. The microwave oven is intended to be used on the counter top (freestanding) use only, the microwave oven shall not be placed in a cabinet. Metallic containers for food and beverages are not allowed during microwave cooking. The care should be taken not to displace the turntable when removing containers from the appliance. The appliance shall not be cleaned with a steam cleaner. The appliance should not be cleaned with a water jet. The appliance is not intended for installing in road vehicles, caravans and similar vehicles etc. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. This oven should be positioned proper direction and height permitting easy access to cavity and control area. Before using the oven first time, oven should be operated with the water during 10 minute and then used. If the oven generates a strange noise, a burning smell, or smoke is emitted, unplug the power plug immediately and contact your nearest service center. The microwave oven has to be positioned so that plug is accessible.
General safety
- Any modifications or repairs must be performed by qualified personnel only.
- Do not heat food or liquids sealed in containers for the microwave function.
- Do not use benzene, thinner, alcohol, or steam or high-pressure cleaners to clean the oven.
- Do not install the oven: near a heater or flammable material; locations that are humid, oily, dusty or exposed to direct sunlight or water; or where gas may leak; or an uneven surface.
- This oven must be properly grounded in accordance with local and national codes.
- Regularly use a dry cloth to remove foreign substances from the power plug terminals and contacts.
- Do not pull, excessively bend, or place heavy objects on the power cord.
- If there is a gas leak (propane, LP, etc) ventilate immediately.
- Do not touch the power cord.
- Do not touch the power cord with wet hands.
- While the oven is operating, do not turn it off by unplugging the power cord.
- Do not insert fingers or foreign substances. If foreign substances enter the oven, unplug the power cord and contact a local Samsung service centre.
- Do not apply excessive pressure or impact to the oven.
- Do not place the oven over fragile objects.
- Ensure the power voltage, frequency, and current matches the product specifications.
- Firmly plug the power plug into the wall socket.
- Do not use multiple plug adapters, extension cords, or electric transformers.
- Do not hook the power cord on metal objects. Make sure the cord is between objects or behind the oven.
- Do not use a damaged power plug, power cord, or loose wall socket. For damaged power plugs or cords, contact a local Samsung service centre.
- Do not pour or directly spray water onto the oven.
- Do not place objects on the oven, inside, or on the oven door.
- Do not spray volatile materials such as insecticide on the oven.
- Do not store flammable materials in the oven.
- Because alcohol vapours can contact hot parts of the oven, use caution when heating food or drinks containing alcohol.
- Children may bump themselves or catch their fingers on the door. When opening/ closing the door, keep children away.
Microwave warning
Microwave heating of beverages may result in delayed eruptive boiling; always use caution when handling the container. Always allow beverages to stand at least 20 seconds before handling. If necessary, stir during heating. Always stir after heating. In the event of scalding, follow these First Aid instructions:
- Immerse the scalded area in cold water for at least 10 minutes.
- Cover with a clean, dry dressing.
- Do not apply any creams, oils, or lotions.
To avoid damaging the tray or rack, do not put the tray or rack in water shortly after cooking. Do not use the oven for deep fat frying because the oil temperature cannot be controlled. This could result in a sudden boil over of hot oils.
Microwave oven precautions
- Only use microwave-safe utensils. Do not use metallic containers, gold or silver trimmed dinnerware, skewers, etc. Remove wire twist ties. Electric arcing may occur.
- Do not use the oven to dry papers or clothes.
- Use shorter times for small amounts of food to prevent overheating or burning.
- Keep the power cord and power plug away from water and heat sources.
- To avoid the risk of explosion, do not heat eggs with shells or hard-boiled eggs.
- Do not heat airtight or vacuum-sealed containers, nuts, tomatoes, etc.
- Do not cover the ventilation slots with cloth or paper. This is a fire hazard. The oven may overheat and turn off automatically and will remain off until it cools sufficiently.
- Always use oven mitts when removing a dish.
- Stir liquids halfway during heating or after heating ends and allow the liquid stand at least 20 seconds after heating to prevent eruptive boiling.
- Stand at arms length from the oven when opening the door to avoid getting scalded by escaping hot air or steam.
- Do not operate the oven when it is empty. The oven will automatically shut down for 30 minutes for safety purposes. We recommend placing a glass of water inside the oven at all times to absorb microwave energy in case the oven is started accidentally.
- Install the oven in compliance with the clearances in this manual. (See Installing your microwave oven.)
- Use caution when connecting other electrical appliances to sockets near the oven.
Microwave operation precautions
- Do not operate the oven with the door open.
- Do not tamper with the safety interlocks (door latches).
- Do not insert anything into the safety interlock holes.
- Do not place any object between the oven door and front face or allow food or cleaner residue to accumulate on sealing surfaces. Keep the door and door sealing surfaces clean by wiping with a damp cloth and then with a soft, dry cloth after each use.
- Do not operate the oven if it is damaged. Only operate after it has been repaired by a qualified technician.
- Important: the oven door must close properly. The door must not be bent; the door hinges must not be broken or loose; the door seals and sealing surfaces must not be damaged.
- All adjustments or repairs must be done by a qualified technician.
Limited warranty
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic defect if the damage to the unit or accessory was caused by the customer. Items this stipulation covers include:
- Door, handles, out-panel, or control panel that are dented, scratched, or broken.
- A broken or missing tray, guide roller, coupler, or wire rack.
Use this oven only for its intended purpose as described in this instruction manual. Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your oven. Because these following operating instructions cover various models, the characteristics of your microwave oven may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact a local Samsung service centre or find help and information online at www.samsung.com. Use this oven for heating food only. It is intended for domestic use only. Do not heat any type of textiles or cushions filled with grains. The manufacturer cannot be held liable for damage caused by improper or incorrect use of the oven. To avoid deterioration of the oven surface and hazardous situations, always keep the oven clean and well maintained.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
Installation
Accessories
Depending on the model that you have purchased, you are supplied with several accessories that can be used in a variety of ways.
- 01 Roller ring: to be placed in the centre of the microwave oven. The roller ring supports the turntable.
- 02 Turntable: to be placed on the roller ring with the centre fitting to the coupler. The turntable serves as the main cooking surface; it can be easily removed for cleaning.
CAUTION: Do not operate the microwave oven without the roller ring and turntable.
Installation site
Diagram description: The diagram shows the microwave oven with required clearances indicated by arrows.
- A. 30 cm above
- B. 20 cm behind
- C. 20 cm on the side
- D. 85 cm above the floor
- Select a flat, level surface approximately 85 cm above the floor. The surface must support the weight of the microwave oven.
- For ventilation, secure 30 cm above and 20 cm at the left/right/rear side of the microwave oven.
- Do not install the microwave oven in hot or damp surroundings, such as next to other microwave ovens or radiators.
- Conform to the power supply specifications of this microwave oven. Use only approved extension cables if you need to use.
- Wipe the interior and the door seal with a damp cloth before using your microwave oven for the first time.
- Remove all packing materials inside the microwave oven.
- Install the roller ring and turntable. Check that the turntable rotates freely.
Maintenance
Cleaning
Clean the microwave oven regularly to prevent impurities from building up on or inside the microwave oven. Also pay special attention to the door, door sealing, and turntable and roller ring (applicable models only). If the door won't open or close smoothly, first check if the door seals have built up impurities. Use a soft cloth in soapy water to clean both the inner and outer sides of the microwave oven. Rinse and dry well.
To remove stubborn impurities with bad smells from inside the microwave oven:
- With an empty microwave oven, put a cup of diluted lemon juice on the centre of the turntable.
- Heat the microwave oven for 10 minutes at max power.
- When the cycle is complete, wait until the microwave oven cools down. Then, open the door and clean the cooking chamber.
CAUTION:
- Keep the door and door sealing clean and ensure the door opens and closes smoothly. Otherwise, the microwave oven's lifecycle may be shortened.
- Take caution not to spill water into the microwave oven vents.
- Do not use any abrasive or chemical substances for cleaning.
- After each use of the microwave oven, use a mild detergent to clean the cooking chamber after waiting for the microwave oven to cool down.
Replacement (repair)
WARNING: This microwave oven has no user-removable parts inside. Do not try to replace or repair the microwave oven yourself.
- If you encounter a problem with hinges, sealing, and/or the door, contact a qualified technician or a local Samsung service centre for technical assistance.
- If you want to replace the light bulb, contact a local Samsung service centre. Do not replace it yourself.
- If you encounter a problem with the outer housing of the microwave oven, first unplug the power cord from the power source, and then contact a local Samsung service centre.
Care against an extended period of disuse
If you don't use the microwave oven for an extended period of time, unplug the power cord and move the microwave oven to a dry, dust-free location. Dust and moisture that builds up inside the microwave oven may affect the performance of the microwave oven.
Microwave oven features
Microwave oven
Diagram description: Shows the exterior of the microwave oven with numbered parts.
- 01 Control panel
- 02 Turntable shaft
- 03 Roller ring
- 04 Turntable
- 05 Observation window
- 06 Safety interlock
Control panel
Diagram description: Shows the control panel with labeled buttons/knobs.
- 01 Power
- 02 Timer
- 03 Open door push button
Microwave oven use
How a microwave oven works
Microwaves are high-frequency electromagnetic waves; the energy released enables food to be cooked or reheated without changing either the form or the colour. You can use your microwave oven to:
- Defrost
- Reheat
- Cook
Cooking principle
- The microwaves generated by the magnetron reflected at cavity and are distributed uniformly as the food rotates on the turntable. The food is thus cooked evenly.
- The microwaves are absorbed by the food up to a depth of about 1 inch (2.5 cm). Cooking then continues as the heat is dissipated within the food.
- Cooking times vary according to the container used and the properties of the food:
- Quantity and density
- Water content
- Initial temperature (refrigerated or not)
NOTE: As the centre of the food is cooked by heat dissipation, cooking continues even when you have taken the food out of the microwave oven. Standing times specified in recipes and in this booklet must therefore be respected to ensure:
- Even cooking of the food right to the centre.
- The same temperature throughout the food.
Operation instructions
- To set cooking power by turning the power knob to desired level.
- To set the time of cooking by turning the timer knob to desired time per your food cooking guide.
- The microwave oven will automatically start cooking after power level and time are set.
- After the cooking time is up, the unit will "Dong" ? to stop.
- If the unit is not in use, always set time to "0".
Function/Power Output Application
Function/Power | Output | Application |
---|---|---|
Low | 120W | Soften ice cream, Soften butter, Melting chocolate |
Med.Low(Defrost) | 250W | Defrost |
Med | 380W | Stew, Fish Stew, Soup, Chicken, Ground meat |
Med.High | 500W | Reheat, Milk, Boil water, Vegetables, Beverage, Rice |
High | 700W |
Notice: When removing food from the oven, please ensure that the oven power is switched off by turning the timer switch to 0 (zero). Failure to do so, and operating the microwave oven without food in it, can result in overheating and damage to the magnetron.
Cookware guide
To cook food in the microwave oven, the microwaves must be able to penetrate the food, without being reflected or absorbed by the dish used. Care must therefore be taken when choosing the cookware. If the cookware is marked microwave-safe, you do not need to worry. The following table lists various types of cookware and indicates whether and how they should be used in a microwave oven.
Cookware | Microwave-safe | Comments |
---|---|---|
Aluminium foil | Use caution | Can be used in small quantities to protect areas against overcooking. Arcing can occur if the foil is too close to the microwave oven wall or if too much foil is used. Do not preheat for more than 8 minutes. |
Crust plate | Recommended | |
China and earthenware | Recommended | Porcelain, pottery, glazed earthenware and bone china are usually suitable, unless decorated with a metal trim. |
Disposable polyester cardboard dishes | Recommended | Some frozen foods are packaged in these dishes. |
Fast-food packaging containers | Use caution | Can be used to warm food. Overheating may cause the polystyrene to melt. |
Polystyrene cups | Unsafe | May catch fire. |
Paper bags or newspaper | Unsafe | May cause arcing. |
Recycled paper or metal trims | Use caution | Can be used, unless decorated with a metal trim. |
Glassware | Recommended | Can be used to warm foods or liquids. |
Oven-to-tableware | Recommended | |
Fine glassware | Use caution | Delicate glass may break or crack if heated suddenly. |
Cookware | Microwave-safe | Comments |
---|---|---|
Glass jars | Use caution | Must remove the lid. Suitable for warming only. |
Metal Dishes | Unsafe | May cause arcing or fire. |
Freezer bag twist ties | Unsafe | May cause arcing. |
Paper Plates, cups, napkins and kitchen paper | Recommended | For short cooking times and warming. Also to absorb excess moisture. |
Recycled paper | Use caution | May cause arcing. |
Plastic Containers | Recommended | Particularly if heat-resistant thermoplastic. Some other plastics may warp or discolour at high temperatures. Do not use Melamine plastic. |
Cling film | Recommended | Can be used to retain moisture. Should not touch the food. Take care when removing the film as hot steam will escape. |
Freezer bags | Use caution | Only if boilable or oven-proof. Should not be airtight. Prick with a fork, if necessary. |
Wax or grease-proof paper | Recommended | Can be used to retain moisture and prevent spattering. |
Cooking guide
Microwaves
Microwave energy actually penetrates food, attracted and absorbed by its water, fat and sugar content. The microwaves cause the molecules in the food to move rapidly. The rapid movement of these molecules creates friction and the resulting heat cooks the food.
Cooking
Cookware for microwave cooking: Cookware must allow microwave energy to pass through it for maximum efficiency. Microwaves are reflected by metal, such as stainless steel, aluminium and copper, but they can penetrate through ceramic, glass, porcelain and plastic as well as paper and wood. So food must never be cooked in metal containers.
Food suitable for microwave cooking: Many kinds of food are suitable for microwave cooking, including fresh or frozen vegetables, fruit, pasta, rice, grains, beans, fish, and meat. Sauces, custard, soups, steamed puddings, preserves, and chutneys can also be cooked in a microwave oven. Generally speaking, microwave cooking is ideal for any food that would normally be prepared on a hob. Melting butter or chocolate, for example (see the chapter with tips, techniques and hints).
Covering during cooking: To cover the food during cooking is very important, as the evaporated water rises as steam and contributes to cooking process. Food can be covered in different ways: e.g. with a ceramic plate, plastic cover or microwave suitable cling film.
Standing times: After cooking is over food the standing time is important to allow the temperature to even out within the food.
Troubleshooting
If you have any of the problems listed below try the solutions given.
Problem | Cause | Action |
---|---|---|
The microwave oven does not work. | Power is not supplied. The door is open. The door open safety mechanisms are covered in foreign matter. | Make sure power is supplied. Close the door and try again. Remove the foreign matter and try again. |
The microwave oven stops while in operation. | The user has opened the door to turn food over. | Close door well. |
The power turns off during operation. | The microwave oven has been cooking for an extended period of time. The cooling fan is not working. Trying to operate the microwave oven without food inside. There is not sufficient ventilation space for the microwave oven. Several power plugs are being used in the same socket. | After cooking for an extended period of time, let the microwave oven cool. Listen for the sound of the cooling fan. Put food in the microwave oven. There are intake/exhaust outlets on the front and rear of the microwave oven for ventilation. Keep the gaps specified in the product installation guide. Designate only one socket to be used for the microwave oven. |
There is a popping sound during operation, and the microwave oven doesn't work. | Cooking sealed food or using a container with a lid may causes popping sounds. | Do not use sealed containers as they may burst during cooking due to expansion of the contents. |
The microwave oven exterior is too hot during operation. | There is not sufficient ventilation space for the microwave oven. Objects are on top of the microwave oven. | There are intake/exhaust outlets on the front and rear of the microwave oven for ventilation. Keep the gaps specified in the product installation guide. Remove all objects on the top of the microwave oven. |
The door cannot be opened properly. | Food residue is stuck between the door and microwave oven interior. | Clean the microwave oven and then open the door. |
Heating including the Warm function does not work properly. | The microwave oven may not work, too much food is being cooked, or improper cookware is being used. | Put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom. |
The thaw function does not work. | Too much food is being cooked. | Reduce the amount of food and start the function again. |
The interior light is dim or does not turn on. | The interior light is covered by foreign matter. | Clean the inside of the microwave oven and check again. |
The microwave oven is not level. | The microwave oven is installed on an uneven surface. | Make sure the microwave oven is installed on flat, stable surface. |
There are sparks during cooking. | Metal containers are used during the microwave oven/ thawing functions. | Do not use metal containers. |
When power is connected, the microwave oven immediately starts to work. | The door is not properly closed. | Close the door and check again. |
There is electricity coming from the microwave oven. | The power or power socket is not properly grounded. | Make sure the power and power socket are properly grounded. |
1. Water drips. 2. Steam emits through a door crack. 3. Water remains in the microwave oven. | There may be water or steam in some cases depending on the food. This is not a microwave oven malfunction. | Let the microwave oven cool and then wipe with a dry dish towel. |
Turntable
Problem | Cause | Action |
---|---|---|
While turning, the turntable comes out of place or stops turning. | There is no roller ring, or the roller ring is not properly in place. | Install the roller ring and then try again. |
The turntable drags while turning. | The roller ring is not properly in place, there is too much food, or the container is too large and touches the inside of the microwave. | Adjust the amount of food and do not use containers that are too large. |
The turntable rattles while turning and is noisy. | Food residue is stuck to the bottom of the microwave oven. | Remove any food residue stuck to the bottom of the microwave oven. |
Microwave oven
Problem | Cause | Action |
---|---|---|
The microwave oven does not heat. | The door is open. | Close the door and try again. |
Smoke comes out during preheating. | During initial operation, smoke may come from the heating elements when you first use the microwave oven. Food is on the heating elements. | This is not a malfunction, and if you run the microwave oven 2-3 times, it should stop. Let the microwave oven cool and then remove the food from the heating elements. Use glass cookware suitable for high temperatures. |
There is a burning or plastic smell when using the microwave oven. | Plastic or non heat-resistant cookware is used. | You can put a lemon slice inside and run the microwave oven to remove the odour more quickly. |
There is a bad smell coming from inside the microwave oven. | Food residue or plastic has melted and stuck to the interior. | You can put a lemon slice inside and run the microwave oven to remove the odour more quickly. |
The microwave oven does not cook properly. | The microwave oven door is frequently opened during cooking. The microwave oven controls are not correctly set. The wrong type or size of cookware is used. | If you open the door often, the interior temperature will be lowered and this may affect the results of your cooking. Correctly set the microwave oven controls and try again. Use suitable cookware with flat bottoms. |
NOTE: if the suggested solution does not solve the problem, contact your local SAMSUNG Customer Care Centre.
Technical specifications
SAMSUNG strives to improve its products at all times. Both the design specifications and these user instructions are thus subject to change without notice.
Model | MS20A3010A* |
---|---|
Power source | 220 V ~ 50 Hz AC |
Power consumption | 1050 W |
Maximum power Microwave Output power | 120 W / 700 W - 5 levels (IEC-705) 220 V: 700 W |
Operating frequency | 2450 MHz |
Dimensions (W x H x D) | Outside: 440x 259 x 337.5 mm Oven cavity: 306 x 208.2 x 307.4 mm |
Volume | 20 liter |
Weight Net | 10.5 kg approx. |
Contact Information
Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance.
QUESTIONS OR COMMENTS ?
COUNTRY | CALL | WEBSITE |
---|---|---|
AUSTRALIA | 1300 362 603 | www.samsung.com/au/support |
NEW ZEALAND | 0800 726 786 | www.samsung.com/nz/support |
CHINA | 400-810-5858 | www.samsung.com/cn/support |
HONG KONG | 3698 4698 | www.samsung.com/hk/support (Chinese) www.samsung.com/hk_en/support (English) |
INDIA | 1800 40 SAMSUNG (1800 40 7267864) (Toll-Free) 1800 5 SAMSUNG (1800 5 7267864) (Toll-Free) | www.samsung.com/in/support |
BANGLADESH | 08000-300-300 (Toll free) 09612-300-300 | www.samsung.com/in/support |
INDONESIA | 021-5699-7777 | www.samsung.com/id/support |
JAPAN | 0800-112-8888 (All Product, Toll Free) 0120-363-905 | www.galaxymobile.jp/jp/support |
MALAYSIA | 1800-88-9999 +603-7713 7420 (Overseas contact) | www.samsung.com/my/support |
PHILIPPINES | 1-800-10-726-7864 [ PLDT Toll Free ] 1-800-8-726-7864 [ Globe Landline and Mobile ] 02-8-422-2111 [ Standard Landline ] | www.samsung.com/ph/support |
SINGAPORE | 1800 7267864 | 1800-SAMSUNG Hotline no : 1282 | www.samsung.com/sg/support |
THAILAND | 1800-29-3232 (Toll free for all product) 0800-32-9999 | www.samsung.com/th/support |
TAIWAN | 1800 588 889 (All Product) +95-1-2399-888 | www.samsung.com/tw/support |
VIETNAM | 0800 333 | www.samsung.com/vn/support |
MYANMAR | www.samsung.com/mm/support | |
MACAU | www.samsung.com/hk/support (Chinese) www.samsung.com/hk_en/support (English) | |
SRI LANKA | 011 SAMSUNG (011 7267864) | www.samsung.com/in/support |
CAMBODIA | 1800-20-3232 (Toll free) | www.samsung.com/th/support |
LAOS | +856-214-17333 | www.samsung.com/th/support |
NEPAL | 16600172667 (Toll Free for NTC Only) 9801572667 (Toll Free for Ncell users) | www.samsung.com/in/support |