Sun Joe 24V-WSB-LTE Cordless Workshop Blower/Vacuum

Important Safety Instructions

All users must read these instructions before using the tool. Always follow basic safety precautions to reduce the risk of fire, electric shock, or injury.

• DANGER! Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, may result in minor or moderate injury.

Improper use of the tool voids the warranty and releases the manufacturer from all liability. The user is responsible for all material or personal damage, of any nature, affecting other persons or themselves.

General Safety for Household Use Only

• CAUTION! Wear hearing protection while using. Prolonged use may lead to hearing loss if ears are not properly protected.
• WARNING! When using this electric tool, basic safety precautions must always be followed to reduce the risk of fire, electric shock, or personal injury. These include the following precautions:

1. Keep the work area clean and well-lit. Cluttered and dark areas invite accidents.
2. Replacement Parts - To repair this tool, use only identical replacement parts.
3. Keep children, bystanders, and pets away. All bystanders, including pets, must be kept at a safe distance from the work area.
4. Dress Appropriately - Do not wear loose clothing or jewelry, as they can get caught in moving parts. Long hair should be tied back under a head covering. For outdoor work, it is recommended to wear rubber gloves and non-slip, high-top shoes.
5. Prevent Accidental Starting - Before inserting the battery pack, picking up or carrying the tool, make sure the switch is in the OFF position. Carrying the tool with your finger on the switch or energizing the tool with the switch on invites accidents.
6. Remove the battery pack before cleaning or performing any work on the tool. Remove the battery pack before making any adjustments, changing accessories, or storing the tool. These preventive safety measures reduce the risk of accidentally starting the tool.
7. WARNING! Do not modify the charger or battery pack (if applicable) or attempt to repair them, except as specified in the instructions for use or maintenance.
8. Moving Parts - Keep hands and feet away from moving parts. Keep guards in place and in good working order.
9. Do not force the tool. It will perform better and be less likely to be hazardous if used at the rate for which it was designed.
10. Wear Personal Protective Equipment - When using this tool, wear safety glasses with side shields or safety goggles to effectively protect your eyes. Wear hearing protection to prevent hearing loss. Wear a face shield or dust mask if the work environment is dusty.
11. Remove the battery pack - Remove the battery pack when the tool is not in use, before servicing it, when changing accessories, or when performing any other maintenance task.

Additional Safety Precautions

• Do not use the blower/vacuum in the rain or on wet ground.
• Exercise extreme caution when cleaning stairs or steps.
• Always keep your feet firmly planted to avoid losing your balance. Do not brace yourself. You could lose your balance by bracing yourself.
• Turn off all controls before unplugging the tool.
• Do not use the tool if the switch fails to turn it on or off. An electric tool that cannot be controlled by the switch is dangerous and must be repaired.
• Carefully inspect the tool before use and follow all instructions on the labels or marked on the tool.
• Keep all body parts away from all moving parts and hot surfaces of the tool.
• Do not insert anything into the tool's openings. Do not use the tool if any opening is blocked. Keep all openings free of dust, lint, hair, and anything that could reduce airflow.
• Inspect the work area before each use. Remove anything that could be ejected by the tool or could get caught in it, such as rocks, glass shards, nails, wire, or string.
• Any servicing of the tool must be performed only by qualified personnel. Repairs and maintenance performed by unqualified personnel are likely to injure the user or damage the tool.
• This blower/vacuum is intended for residential use only. Commercial use of this tool is prohibited and voids the manufacturer's warranty.
• Never use the tool without first attaching an appropriate accessory. Always ensure that the blower/vacuum nozzle is properly positioned.
• Always hold the tool by the handle. Use the tool only in the intended direction.
• Do not use the blower/vacuum to collect flammable or combustible liquids, such as gasoline, or in areas where such liquids may be present.
• Do not vacuum anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use the tool without the dust bag in place.

Specific Safety Rules for Blowers/Vacuums

• This blower/vacuum is designed to blow light debris and leaves on hard surfaces and not to clear grassy areas.
• When using the tool, never point the blower nozzle at a person, pet, or window. Exercise extreme caution when blowing debris near anything with a solid shape, such as trees, cars, or walls.
• When transporting, ensure the tool is securely attached.
• Never spray water or any other liquid on the tool. Clean the tool after each use as described in the Cleaning and Storage section.

Safety Instructions for Battery and Charger

Significant time has been devoted to the design of each battery pack to ensure that we provide you with batteries that can be used safely, are robust, and have high volumetric energy. The battery cells are equipped with a wide range of safety features. Each individual cell is initially formatted and its electrical characteristics are recorded. This data is then used exclusively to assemble the best possible battery packs.

Despite all these precautions, always exercise caution when handling batteries. Safe use can only be guaranteed if the cells are intact. Improper handling of a battery pack can damage the cells.

IMPORTANT! Analysis confirms that misuse of high-performance batteries and poor maintenance are the main factors responsible for personal and/or property damage.

• WARNING! Use only approved replacement batteries. Other types of batteries can damage the blower/vacuum and prevent it from functioning properly.
• CAUTION! To reduce the risk of injury, charge the iON+ 24V lithium-ion battery pack only in the designated iON+ 24V lithium-ion charger. Other types of chargers pose a risk of fire and personal and property damage. Do not connect any battery pack to the mains or a car cigarette lighter. The battery pack would be permanently and irreparably damaged.
• Avoid Hazardous Environments: Do not charge the battery pack in the rain, snow, or in damp locations. Do not use the battery pack or charger when the atmosphere is explosive (gas fumes, dust, or flammable materials), as sparks may occur when inserting or removing the battery pack, which could cause a fire.
• Charge in a Well-Ventilated Area: Do not block the charger's ventilation openings. Keep the area around the charger clear for good ventilation. Do not smoke and do not allow open flames near a charging battery pack. Dispersed gas in the atmosphere can explode.
• NOTE: The safe temperature range for the battery is between 5°C and 40.5°C. Do not charge the battery outdoors when it is freezing; charge it at room temperature.
• Take Care of the Charger Cord: When unplugging the charger, pull the plug from the outlet, not the cord, to avoid damaging the power plug and cord. Never pull the charger by the cord or yank the cord to remove it from the outlet. Keep the cord away from heat, oil, and sharp edges. While using the charger, ensure that no one walks on the cord, trips over it, or that it can be damaged or subjected to stress or pressure. Do not use the charger if its plug or cord is damaged. Replace any damaged charger immediately.
• Do not use an extension cord unless absolutely necessary: Using an improperly sized, damaged, or improperly connected extension cord presents a risk of fire and electric shock. If an extension cord must be used, plug the charger into a 16-gauge or larger extension cord, with the female plug matching the male plug on the charger. Ensure the extension cord is in good condition.
• The 24VCHRG-QC charger is designed for 120V AC only: the charger must be plugged into an appropriate outlet.
• Use Only Recommended Accessories: Using an accessory not recommended or sold by the battery pack or charger manufacturer may cause fire, electric shock, or personal injury.
• Unplug Unused Chargers: Ensure the battery pack is removed from the unplugged charger.
• WARNING! To reduce the risk of electric shock, always unplug the charger before cleaning or performing maintenance. Do not allow water to flow into the charger. To reduce the risk of electric shock, use a ground fault circuit interrupter (GFCI).
• Do not burn or incinerate battery packs: they can explode and cause personal injury or property damage. Toxic fumes and particles are released from a burning battery pack.
• Do not crush, drop, or damage the battery pack: do not use the battery pack or charger if it has been subjected to a sharp blow, dropped, crushed, or otherwise damaged (i.e., pierced by a nail, hit with a hammer, stepped on, etc.).
• Do not disassemble: Improper reassembly can present a significant risk of electric shock, fire, or exposure to battery chemicals. If the battery or charger is damaged, please contact an authorized Snow Joe® + Sun Joe® dealer or call Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563).
• Battery chemicals can cause severe burns: never allow a damaged battery pack to come into contact with skin, eyes, or mouth. If a damaged battery pack leaks chemicals, use rubber or neoprene gloves to dispose of it safely. If skin comes into contact with battery fluids, wash the affected area with soap and water and rinse with vinegar. If eyes come into contact with battery chemicals, rinse immediately with plenty of water for 20 minutes and consult a doctor. Remove contaminated clothing and dispose of it.
• Store the battery pack and its charger in a cool, dry place: do not store them in a place where the temperature may exceed 40.5°C, such as directly in sunlight, inside a vehicle, or in a metal shed during the summer.
• WARNING! Failure to comply with all warnings and safety instructions could result in electric shock, fire, or serious injury.

Battery Information

1. The battery pack supplied with your cordless blower/vacuum is only partially charged. The battery pack must be fully charged before using the tool for the first time.
2. For optimal battery performance, avoid waiting until it is almost discharged and charge it frequently.
3. Store the battery pack in a cool place, ideally at 25°C, and charge it at least to 40%.
4. Lithium-ion batteries naturally wear out over time. The battery pack must be replaced at the latest when its capacity drops to 80% of its original capacity when new. Weakened cells in a worn battery pack can no longer produce the high current required for your blower/vacuum to operate properly, posing a safety risk.
5. Do not dispose of battery packs in a fire, as they could explode.
6. Do not set fire to the battery pack or expose it to a flame.
7. Never completely discharge the battery pack. Deep discharge of a battery will damage its cells. Prolonged storage and non-use of a partially discharged battery are the most common causes of complete discharge. Stop your work as soon as you notice the battery power dropping or the electronic protection system triggering. Store the battery pack only when it is fully charged.
8. Protect the battery and tool from overcharging. Overcharging will quickly lead to overheating and damage the cells inside the battery housing, even if this overheating is not visible from the outside.
9. Avoid damaging the battery or subjecting it to impact. Replace any battery that has been dropped from a height of more than one meter or has been subjected to strong impacts immediately, even if the battery pack housing does not appear damaged. The cells inside the battery may have been severely damaged. In this case, please read the waste disposal information regarding batteries.
10. If the battery pack suffers from overcharging or overheating, the integrated protection circuit breaker cuts off the tool's motor for safety reasons.
11. IMPORTANT! Do not press the on/off switch again if the protection circuit breaker has been activated. This could damage the battery pack.
12. Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may pose a fire risk when used with another type of battery pack.
13. Use the charger only with the specifically indicated type of battery pack. Using another type of battery pack may pose a risk of injury and fire.
14. If the battery pack is not suitable, liquid may escape from it; avoid contact. In case of accidental contact, rinse thoroughly with water. In case of liquid contact with eyes, consult a doctor. The liquid escaping from the battery can cause irritation or burns (this advice is considered appropriate for NiMH, NiCd, lead-acid, and lithium-ion cell types. If this advice is inappropriate for a cell design that differs from these types, the appropriate advice may be substituted).
15. Do not use a damaged or modified battery pack or charger. Damaged or modified batteries can behave unpredictably and cause fire, explosion, or personal injury.
16. Do not expose a battery pack or charger to fire or excessive temperatures. Exposure to fire or temperatures above 130°C can trigger an explosion.
17. Follow all battery pack and charger charging instructions, ensuring that you never perform this operation at a temperature outside the range specified in these instructions. Improperly charging a battery or charging it at a temperature outside the specified range can damage it and increase the risk of fire.
18. Prevent Accidental Starting - Before inserting the battery pack, picking up or carrying the tool, make sure the switch is in the OFF position. Carrying the tool with your finger on the switch or energizing the tool with the switch on invites accidents.
19. Remove the battery pack before cleaning or performing any work on the tool - Remove the battery pack before making any adjustments, changing accessories, or storing the tool. These preventive safety measures reduce the risk of accidentally starting the tool.
20. Do not short-circuit - When not in use, store the battery pack away from other metallic objects, such as paper clips, coins, keys, nails, screws, or other small metal objects that can establish a connection between the two terminals. Short-circuiting the battery terminals can cause burns or fire.
21. Replacement Parts - To repair this tool, use only identical replacement parts.
22. Do not modify the charger or battery pack (if applicable) or attempt to repair them, except as specified in the instructions for use or maintenance.
23. Have your repairs performed by a qualified repair person using only identical replacement parts. This is how the product's safety will be preserved.

Charger and Charging Process Information

1. Please check the data marked on the battery charger's nameplate. Ensure you plug the battery charger into a power source corresponding to the voltage indicated on the nameplate. Never plug it into a different mains voltage.
2. Protect the battery charger and its cord from damage. Keep the charger and its cord away from heat, oil, and sharp edges. Have damaged cords repaired immediately by a qualified technician at an authorized Snow Joe® + Sun Joe® dealer or call Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563).
3. The power plug must match the outlet. Do not make any modifications to the plug. Do not use an adapter plug with a grounded charger. Using unmodified plugs and matching outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery, and cordless tool out of the reach of children.
5. Do not use the supplied battery charger to charge other cordless devices, tools, or machines.
6. The battery pack becomes hot after prolonged use. Allow the battery pack to cool to ambient temperature before inserting it into the charger to charge it.
7. Do not overcharge the battery. Do not exceed the maximum charging time. This charging time applies only to a discharged battery. Frequently recharging a charged or partially charged battery pack will cause overcharging and damage the cells. Do not leave the battery in the charger for several consecutive days.
8. Never use or charge a battery if you suspect it has not been charged for more than 12 months. It is highly likely that the battery pack is already dangerously damaged (deep discharge).
9. If you charge the battery at a temperature below 5°C, you will damage the cell chemicals, which may cause a fire.
10. Do not use a battery that has been exposed to heat during charging, as this battery's cells may have been dangerously damaged.
11. Do not use batteries that have swollen or deformed during the charging process, or those showing other atypical symptoms (gas leakage, hissing, cracks, etc.).
12. Never completely discharge the battery pack (the maximum recommended discharge level is 80%). Complete discharge of a battery pack will lead to premature aging of its cells.

Protection Against Environmental Influences

1. Wear appropriate work clothing. Wear safety glasses.
2. Protect your cordless tool and battery charger from moisture and rain. Moisture and rain can dangerously damage the cells.
3. Do not use the cordless tool or battery charger near fumes or flammable liquids.
4. Use the battery charger and cordless tool only in dry conditions and at an ambient temperature between 5°C and 40.5°C.
5. Do not store the battery charger in a location where the temperature is likely to exceed 40.5°C. Do not leave the battery charger in a car parked in the sun.
6. Protect the battery from overheating. Overcharging and direct exposure to sunlight will cause the cells to overheat and damage them. Never charge or use an overheated battery; replace it immediately if necessary.
7. Store the charger and your cordless tool only in a dry place where the ambient temperature is between 5°C and 40.5°C. Store your lithium-ion battery pack in a cool, dry place at a temperature of 25°C.
8. Protect the battery pack, charger, and cordless tool from moisture and direct sunlight. Store the battery only when it is fully charged (charged to at least 40%).
9. Ensure that the lithium-ion battery pack does not freeze. Battery packs stored at temperatures below 0°C for more than 60 minutes must be disposed of.
10. When handling a battery, be careful of electrostatic discharges, as they can damage the electronic protection system and the battery cells. Avoid generating electrostatic charges and never touch the battery terminals.

Assembly

• WARNING! To avoid serious injury, read and understand all safety instructions provided.
• WARNING! Do not insert batteries until assembly is complete. Failure to heed this warning may result in accidental starting and, potentially, serious injury.
• WARNING! Before performing any maintenance, ensure the battery is removed. Anyone who fails to heed this warning risks serious injury.
• WARNING! To avoid serious injury, before attaching or detaching a nozzle, ensure the switch is in the OFF position, the battery is removed, and the rotor has completely stopped.

Assembly for Blower Mode

1. Align the tabs on the blower/suction nozzle with the notches in the air outlet, and slide the two elements into each other. Turn the nozzle to lock it in place (Fig. 5).

Assembly for Vacuum Mode

Ensure the blower/suction nozzle and collection bag are assembled for vacuum mode.

• CAUTION! Use vacuum mode only in a workshop or garage to remove sawdust, dirt, and dust.
• Align the tabs on the blower/suction nozzle with the notches in the air inlet, and slide the two elements into each other. Turn the nozzle to lock it in place (Fig. 6).
• Align the tabs on the collection bag with the notches in the air outlet, and slide the two elements into each other. Turn the bag clockwise to lock it in place (Fig. 7).

Nozzle Assembly

Attach one of the three nozzles to the air outlet only for blowing light debris into corners and hard-to-reach crevices.

1. Align the tabs inside the large nozzle with the notches in the air outlet, and slide the elements into each other. Turn the nozzle to lock it in place (Fig. 8).
2. To use the small or medium nozzle, simply place it on top of the large nozzle and push until it is securely attached (Fig. 9).

Operation

Starting and Stopping

• CAUTION! Repeatedly starting, stopping, and restarting a DC motor within a few seconds can generate a lot of heat and damage the motor. To protect the lifespan of your cordless blower/vacuum, always wait at least five seconds before restarting it after stopping.
• Insert the battery into the battery compartment until it clicks into place (Fig. 10).
• To start the cordless blower/vacuum, press the trigger once (Fig. 11).
• To stop the tool, press the trigger again (Fig. 11).
• To adjust the speed, use the speed selector and slide it to choose high (HIGH) or low (LOW) speed (Fig. 12).

Operating Tips

• WARNING! Use the cordless blower/vacuum only in daylight or under good artificial lighting.
• When using the cordless blower/vacuum, plant your feet firmly on the ground and place your dominant hand on the tool's handle to control it. If necessary, use your other hand to stabilize the tool.
• Wear personal protective equipment during your work session. This includes high-top shoes, safety or protective glasses, hearing protection, long pants, and a long-sleeved shirt.
• Before starting the tool, make sure the blower/suction nozzle is not directed at a person or scattered debris.
• Check that the tool is in good working order. Ensure the nozzle is in place and securely attached.
• Hold the tool handle firmly while using it.
• To reduce the risk of hearing loss associated with high noise levels, hearing protection is necessary.
• Use this electric tool only during reasonable hours. Avoid using it early in the morning or late in the evening when people might be disturbed. Comply with hours subject to local ordinances. Typically, the recommended time frame is between 9 a.m. and 5 p.m., Monday through Saturday.
• To reduce noise levels, limit the number of electric tools or machines used simultaneously and use the blower/vacuum at the lowest speed suitable for the task.
• Use a rake and broom to clear debris before blowing it.
• When there is a lot of dust, lightly moisten the ground.
• Blow debris into a clear area that presents no danger and is away from children, pets, open windows, or recently washed cars. After using the blower/vacuum or other lawn and garden equipment, clean it. Dispose of debris properly.
• WARNING! To avoid serious injury, always wear hearing protection, safety or protective glasses while using this tool. In dusty areas, wear a face shield or dust mask.
• WARNING! To avoid serious injury or damage to the tool, before using it, ensure the blower/suction nozzle is in place.

Ventilation Openings

Never cover the ventilation openings. Do not block them and keep them free of debris. For the motor to cool normally, they must never be obstructed.

WARNING! To avoid serious injury, do not wear loose clothing or accessories, such as a scarf, cord, chain, tie, etc., that could get caught in the ventilation openings. To ensure hair does not get caught in the ventilation openings, tie it back.

Blower Mode

• Firmly hold the blower/vacuum, with your dominant hand on the tool's handle. Sweep crosswise, with the lower part of the nozzle several centimeters above the ground (Fig. 13).
• Slowly advance the tool, keeping the debris pile in front of you. Most blowing tasks are best performed at low speed rather than high speed. High-speed blowing is best for moving heavier items like large debris or gravel.

Vacuum Mode

• Once you have blown the debris and dust into a pile, you can switch to vacuum mode to pick it up.
• Ensure the collection bag is securely attached.
• Holding the tool firmly, tilt the blower/suction nozzle 5 to 10 cm from the ground and pick up light debris by sweeping the tool. The debris will be vacuumed into the bag. To make the bag last longer and for optimal performance, empty the bag frequently.
• As the bag fills up, the suction power decreases. When this happens, use the trigger to stop the tool and remove the battery. Remove the bag and empty the debris.

Maintenance

• WARNING! Always wear protective gloves when performing tool maintenance. Do not perform maintenance when the motor is running or hot.
• WARNING! Use only original manufacturer replacement parts or accessories. Failure to comply with this warning may result in injury and reduced tool performance.
• To order original replacement parts or accessories for the Sun Joe® 24V-WSB-LTE cordless blower/vacuum, please visit www.snowjoe.com or contact Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563).
• WARNING! Remove the battery before performing any maintenance. If the battery is inserted in the tool, someone could accidentally start it while you are inspecting it, which could result in serious injury.
• Store the tool, user manual, and accessories in a safe, dry place. By doing so, you will always have the tool's information at hand.
• Keep the tool's ventilation openings clear and clean at all times.
• Regularly remove dust and dirt. A cloth or brush is best for cleaning.
• Never use caustic substances to clean plastic parts.
• WARNING! Do not use cleaning products to clean the tool's plastic parts. A mild detergent on a damp cloth is recommended. The tool should never come into contact with water.

Storage

1. Carefully inspect the cordless blower/vacuum to check for any worn or loose parts. If you need to have a part repaired or replaced, contact an authorized Snow Joe® + Sun Joe® dealer or call Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563) for assistance.
2. Remove the battery from the cordless blower/vacuum before storing it.
3. Store the blower/vacuum in a dry, well-ventilated place to which children do not have access. Keep the tool away from corrosive agents.

Battery Warning and Disposal Information

Always dispose of battery packs in accordance with federal, provincial, or territorial and local regulations. For a list of recycling sites, contact a recycling organization in your area.

CAUTION! Even when discharged, battery packs store some energy. Before disposing of them, use insulating tape to cover the terminals and prevent the battery packs from short-circuiting, which could cause fire or explosion.

WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack, even if it is damaged, flat, or completely discharged. Burning releases toxic fumes and materials into the surrounding atmosphere.

1. Batteries vary depending on the type of machines, appliances, or tools. Consult the manual for specific information.
2. If several are needed, insert only new batteries of the same type into your tool, appliance, or machine.
3. If, when inserting them, the battery polarity is not observed as indicated in the battery compartment or in the manual, their lifespan could be reduced or they could leak.
4. Do not mix old and new batteries.
5. Do not mix alkaline, standard (carbon-zinc), or rechargeable (nickel-cadmium, nickel-metal-hydride, or lithium-ion) batteries.
6. Do not dispose of battery packs in a fire.
7. Battery packs must be recycled or disposed of in accordance with provincial, territorial, or local directives.

Maintenance, Repairs, and Technical Assistance

If your Sun Joe® iON+ 24V-WSB-LTE cordless blower/vacuum requires technical service or maintenance, please call 1-866-SNOWJOE (1-866-766-9563) for assistance.

Model and Serial Number

When contacting the company to order parts or schedule a technical service appointment with an authorized dealer, you must provide the model and serial numbers found on the label affixed to the tool's housing. Copy these numbers in the space provided below.

Please note the following numbers on the housing or handle of your new product:

• Model No.: 24V-WSB-LTE
• Serial No.:

Optional Accessories

WARNING! ALWAYS use genuine Snow Joe® + Sun Joe® approved replacement parts and accessories. NEVER use parts or accessories not intended for use with this cordless blower/vacuum. Contact Snow Joe® + Sun Joe® customer service if you are unsure whether using a particular part or accessory with your blower/vacuum is safe. Using any other accessory or other replacement part may be dangerous and could cause personal injury or mechanical damage.

NOTE: Accessories are subject to change without notice from Snow Joe® + Sun Joe®. Accessories can be ordered online at sunjoe.com or by phone by calling Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563).

The Snow Joe® + Sun Joe® Promise to Our Customers

YOU ARE OUR CUSTOMER AND Snow Joe, LLC (“Snow Joe”) IS COMMITTED TO SERVING YOU. We strive to make the use of our products as enjoyable as possible. Unfortunately, it may happen that a Snow Joe®, Sun Joe®, or Aqua Joe® product (“Product”) does not work or breaks under normal use conditions. We believe it is important that you know what to expect from us. That is why we have a limited warranty (“Warranty”) for our Products.

OUR WARRANTY:

Snow Joe warrants and guarantees that new, original, electric or non-electric Products are free from defects in material or workmanship and, when subjected to ordinary residential and household use, warrants them for a period of two years from the retail purchase date by the original purchaser from Snow Joe or an authorized Snow Joe dealer, proof of purchase required. Since Snow Joe cannot control the quality of its Products sold by unauthorized dealers, unless otherwise stipulated by law, this Warranty does not cover Products purchased from unauthorized dealers. If your Product does not work or if a specific part covered by the terms of this Warranty has a problem, Snow Joe will choose to (1) send you a free replacement part, (2) replace the Product with a new or comparable product, free of charge, or (3) repair the Product. Great, isn't it?

This Warranty gives you specific legal rights, and you may also have other rights that may vary from province or territory to territory.

PRODUCT REGISTRATION:

Snow Joe strongly recommends that you register your Product. You can register it online at snowjoe.com/register, or by printing and mailing a registration card available online on our website, or by calling our Customer Service at 1-866-SNOWJOE (1-866-766-9563), or by emailing us at help@snowjoe.com. Failure to register your Product purchase does not affect your warranty rights. However, registering your Product will enable Snow Joe to better respond to any customer service needs you may have.

WHO CAN CLAIM WARRANTY COVERAGE?

This Warranty is extended by Snow Joe to the original purchaser and owner of the Product.

WHAT IS NOT COVERED?

This Warranty does not apply if the Product has been used commercially, for non-residential work, or if it is rented. This Warranty also does not apply if the Product was purchased from an unauthorized dealer. This warranty also does not cover cosmetic changes that do not affect performance. Wear parts such as belts, augers, chains, and teeth are not covered by this warranty and can be purchased online at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).