Reolink Official: Security Cameras and Systems for Home & BusinessReolink Official: Security Cameras and Systems for Home & Businessreolink.com/warranty-and-return/
Reolink Support - Official Reolink Help Center
Instruction Manual for reolink models including: RLC-511WA WiFi IP Camera, RLC-511WA, WiFi IP Camera, Camera
File Info : application/pdf, 8 Pages, 270.24KB
DocumentDocumentTechnical Support If you need any technical help, please visit our official support site and contact our support team before returning the products, https://support.reolink.com
Technische Unterstützung Wenn Sie Hilfe brauchen, kontaktieren Sie bitte Reolink Support Team zuerst, bevor Sie Ihre Bestellung zurücksenden. Meiste Fragen oder Probleme können von unserem Online Support Center beantwortet und gelöst werden: https://support.reolink.com
Support technique Si vous avez besoin d'aide, veuillez contacter Reolink avant de retourner votre produit. La plupart des questions peuvent être répondues via notre centre de support en ligne à l'adresse https://support.reolink.com
Assistenza Tecnica Se avete bisogno di aiuto, le chiediamo gentilmente di contattare Reolink prima di restituire il prodotto. La maggior parte delle domande può essere risolta tramite il nostro centro di assistenza online all'indirizzo https://support.reolink.com
Soporte técnico Si necesita ayuda, comuníquese con Reolink antes de devolver su producto. La mayoría de las preguntas se pueden responder a través de nuestro centro de soporte en línea en https://support.reolink.com
REOLINK INNOVATION LIMITED FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN STREET MONG KOK KL HONG KONG
EU REP Product Ident GmbH Hoferstasse 9B, 71636 Ludwigsburg, Germany prodsg@libelleconsulting.com
UK REP APEX CE SPECIALISTS LIMITED 89 Princess Street, Manchester, M1 4HT, UK info@apex-ce.com
Aug 2021 QSG1_C 58.03.005.0011
EN/DE/FR/IT/ES
Operational Instruction
Apply to: RLC-511WA, RLC-410W, RLC-510WA
@ReolinkTech https://reolink.com
EN
Contents
What's in the Box Camera Introduction Connection Diagram Set up the Camera Install the Camera Troubleshooting Specifications Notification of Compliance
1 English
What's in the Box
2
3
5
Camera
Antenna
Power Adapter
6
7
11
12
1m
4.5m Power
Pack
Network Cable
Extension Cable
of Screws
12
Surveillance Sign
Quick Start Guide
Mounting Template
NOTE: Camera and accessories vary with different camera models that you purchase.
English 2
Camera Introduction
Antenna Mount Metal Aluminum Case Infrared Lights High Definition Lens Daylight Sensor Built-in Mic
Network Cable Reset Button * Press for about 10 seconds to restore factory settings. Power Cable
3 English
Antenna Mount
Metal Aluminum Case
Daylight Sensor
Infrared Lights High Definition Lens Spotlight Speaker Built-in Mic
NOTE: · Different types of cameras are introduced in this section. Please check out the camera included in the package and check out the details from the correpsonding introduction above. · The actual appearance and components may vary with different model of product.
English 4
Connection Diagram
Before initial setup, follow the steps below to connect your camera. 1. Connect the camera to a LAN port on your router with an Ethernet cable. 2. Power on the camera with a power adapter.
Set up the Camera
Download and launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.
· On Smartphone Scan to download the Reolink App.
WiFi IP Camera
Router
Network Cable
Power Cable
Power Adapter
5 English
· On PC Download path of the Reolink Client: Go to https://reolink.com > Support > App & Client.
English 6
Install the Camera
Installation Tips
· Do not face the camera towards any light sources. · Do not point the camera towards a glass window. Or, it may result in poor image performance because of the window glare by infrared LEDs, ambient lights or status lights. · Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image performance. For better image quality, please make sure that the lighting condition for both the camera and the capture object is the same. · For better image quality, it's recommended to clean the lens with a soft cloth from time to time. · Make sure the power ports are not exposed to water or moisture or blocked by dirt or other elements. · Do not install the camera at places where rain and snow may hit the lens directly. · The camera may work in extreme cold conditions as low as -25°C. Because when it is powered on, the camera will produce heat. You may power on the camera indoors for a few minutes before installing it outdoors.
7 English
NOTE: There are two different types of mounts for bullet cameras. Please check out the mount included in the package and follow the corresponding instruction to install the camera properly.
Mount the Camera
Drill holes in accordance with the mounting hole template. NOTE: Use the drywall anchors included in the package if needed. 1
Install the mount base with the mounting screws included in the package. NOTE: Run the cable through the cable notch on the mount base. 2
English 8
3 4 9 English
To get the best field of view, loosen the adjustment knob on security mount and turn the camera.
Stiffen the adjustment knob to lock the camera.
NOTE: If your camera has another mount without the adjusting knob, please loosen the adjusting screw with the provided hex key and turn the camera as shown below to adjust the angle.
90° 360° 1 Twist the screws with the wrench to unlock the camera and adjust its direction.
After adjustment, twist the screws back to lock the camera. 2
English 10
Troubleshooting
IP Camera is not Powering on
If you find your camera is not powering on, try the following solutions:
· Please check whether the outlet is working properly or not. Try to plug the camera into a different outlet and see if it works. · Please check whether the DC adapter is working or not. If you have another 12V DC power adapter which is working, please use another power adapter and see if it works.
If these won't work, please contact Reolink Support https://support.reolink.com
IR LEDs Stop Working
If you find the IR LEDs of your camera stop working, try the following solutions:
· Go to Device Settings and check whether you have enabled Infrared LEDs. If the LEDs are disabled, please enable them. · Please go to Live View and check the Day/Night mode. Set the mode to Auto to activate the IR lights. · Upgrade your camera's firmware to the latest version. · Restore the camera to the factory settings and check the IR light settings again. 11 English
If these won't work, please contact Reolink Support https://support.reolink.com
Specifications
Hardware Features IR Distance: 30 meters (100ft) Day/Night Mode: Auto switchover
General Operating Temperature: -10°C to 55°C (14°F to 131°F) Operating Humidity: 10%-90% Weather Resistance: IP66 certified weatherproof
Notification of Compliance
FCC Compliance Statement This device complies with Part 15 of FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For more information, visit: https://reolink.com/fcc-compliance-notice/.
English 12
Simplified EU Declaration of Conformity
Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
Correct Disposal of This Product
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
Limited Warranty
This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or or Reolink authorized resellers. Learn more: https://reolink.com/warranty-and-return/.
NOTE: We hope that you enjoy the new purchase. But if you are not satisfied with the product and plan to return, we strongly suggest that you reset the camera to factory default settings and take out the inserted SD card before returning.
13 English
Terms and Privacy Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of the reach of children.
End User License Agreement By using the Product Software that is embedded on the Reolink product, you agree to the terms of this End User License Agreement ("EULA") between you and Reolink. Learn more: https://reolink.com/eula/. ISED Radiation Exposure Statement This equipment complies with RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
OPERATING FREQUENCY (the maximum transmitted power) 2412MHz--2472MHz (19dBm) 5180 MHz--5320 MHz (18dBm) 5745 MHz--5825 MHz (18dBm)
English 14