Manuals+

FortiAuthenticator 6.5.1 Release Notes

FortiAuthenticator 6.5.1 release

This document provides a summary of new features, enhancements, support information, installation instructions, caveats, and resolved and known issues for FortiAuthenticator 6.5.1, build 1295.

FortiAuthenticator is a user and identity management solution that provides strong authentication, wireless 802.1X authentication, certificate management, RADIUS AAA (authentication, authorization, and accounting), and Fortinet Single Sign-On (FSSO).

For additional documentation, please visit: https://docs.fortinet.com/product/fortiauthenticator/

Change log

Date Change Description
2023-03-12 Initial release.
2023-03-13 Updated Upgrade instructions on page 8.
2023-03-16 Removed bug 871196 from Known issues on page 17.

Special notices

TFTP boot firmware upgrade process

Upgrading FortiAuthenticator firmware by interrupting the FortiAuthenticator boot process and installing a firmware image from a TFTP server erases the current FortiAuthenticator configuration and replaces it with factory default settings.

Monitor settings for GUI access

Fortinet recommends setting your monitor to a screen resolution of 1600x1200. This allows for all the objects in the GUI to be viewed properly without the need for scrolling.

Before any firmware upgrade

Save a copy of your FortiAuthenticator configuration before upgrading the firmware. From the administrator dropdown menu in the toolbar, go to Restore/Backup, and click Download Backup File to backup the configuration.

After any firmware upgrade

Clear your browser cache before logging in to the FortiAuthenticator GUI to ensure the pages display properly.

FortiAuthenticator does not support PEAP-MAB

FortiAuthenticator only supports MAB in clear-text and not the encapsulated MAB.

What's new

FortiAuthenticator version 6.5.1 is a patch release. There are no new features. See Resolved issues on page 15 and Known issues on page 17 for more information.

Upgrade instructions

Back up your configuration before beginning this procedure. While no data loss should occur if the procedures below are correctly followed, it is recommended a full backup is made before proceeding and the user will be prompted to do so as part of the upgrade process.

For information on how to back up the FortiAuthenticator configuration, see the FortiAuthenticator Administration Guide.

? FortiAuthenticator 6.5.1 requires at least 4GB of RAM.

Hardware and VM support

FortiAuthenticator 6.5.1 supports:

Image checksums

To verify the integrity of the firmware file, use a checksum tool to compute the firmware file's MD5 checksum. Compare it with the checksum indicated by Fortinet. If the checksums match, the file is intact.

MD5 checksums for software releases are available from the Fortinet Support website.

Upgrading from 4.x/5.x/6.x

FortiAuthenticator 6.5.1 build 1295 officially supports upgrades from previous versions by following these supported FortiAuthenticator upgrade paths:

When upgrading existing KVM and Xen virtual machines to FortiAuthenticator 6.5.1 from FortiAuthenticator 6.0.7, you must first increase the size of the virtual hard disk drive containing the operating system image before starting the upgrade. This requires file system write-access to the virtual machine disk drives, and must be performed while the virtual machines are in an offline state, fully powered down. See Upgrading KVM / Xen virtual machines on page 10.

Upgrade to and from FortiAuthenticator 6.0.6 is not recommended.

Firmware upgrade process

First, back up your configuration, then follow the procedure below to upgrade the firmware.

Before you can install FortiAuthenticator firmware, you must download the firmware image from the Fortinet Support website, then upload it from your computer to the FortiAuthenticator unit.

  1. Log in to the Fortinet Support website. In the Download section of the page, select the Firmware Images link to download the firmware.
  2. To verify the integrity of the download, go back to the Download section of the login page and click the Firmware Image Checksums link.
  3. Log in to the FortiAuthenticator unit's web-based manager using the admin administrator account.
  4. Upload the firmware and begin the upgrade.

When upgrading from FortiAuthenticator 6.0.4 and earlier:

  1. Go to System > Dashboard > Status.
  2. In the System Information widget, in the Firmware Version row, select Upgrade. The Firmware Upgrade or Downgrade dialog box opens.
  3. In the Firmware section, select Choose File, and locate the upgrade package that you downloaded.

When upgrading from FortiAuthenticator 6.1.0 or later.

  1. Click on the administrator name in the upper-right corner of the GUI to display the dropdown menu, and click Upgrade.
  2. In the Firmware Upgrade or Downgrade section, select Upload a file, and locate the upgrade package that you downloaded.

5. Select OK to upload the file to the FortiAuthenticator.

Your browser uploads the firmware file. The time required varies by the size of the file and the speed of your network connection. When the file transfer is complete, the following message is shown:

Configuration Backup

Fortinet recommends to save a copy of the current configuration before proceeding with the firmware upgrade.

It is recommended that a system backup is taken at this point. Once complete, click Start Upgrade.

Wait until the unpacking, upgrade, and reboot process completes (usually 3-5 minutes), then refresh the page.

⚙️ Due to a known issue in 6.0.x and earlier releases, the port5 and port6 fiber ports are inverted in the GUI for FAC-3000E models (i.e. port5 in the GUI corresponds to the physical port6 and vice-versa).

This is resolved in 6.1.0 and later, however, the upgrade process does not swap these configurations automatically. If these ports are used in your configuration during the upgrade from 6.0.x to 6.1.0 and later, you will need to physically swap the port5 and port6 fibers to avoid inverting your connections following the upgrade.

Upgrading KVM / Xen virtual machines

When upgrading existing KVM and Xen virtual machines from FortiAuthenticator 6.0.7 to 6.5.1, it is necessary to manually increase the size of the virtual hard disk drive which contains the operating system image before starting the upgrade. This requires file system write-access to the virtual machine disk drives, and must be performed while the virtual machines are in an offline state, fully powered down.

If your virtual machine has snapshots, the resize commands detailed below will exit with an error. You must delete the snapshots in order to perform this resize operation. Please make a separate copy of the virtual disk drives before deleting snapshots to ensure you have the ability to rollback.

Use the following command to run the resize on KVM:

qemu-img resize /path/to/fackvm.qcow2 1G

Use the following command to run the resize on Xen:

qemu-img resize /path/to/facxen.qcow2 1G

After this command has been completed, you may proceed with the upgrade from 6.0.7 to 6.5.1

Recovering improperly upgraded KVM / Xen virtual machines

If the upgrade was performed without completing the resize operation above, the virtual machine will fail to properly boot, instead displaying many initd error messages. If no snapshots are available, manual recovery is necessary.

To recover your virtual machine, you will need to replace the operating system disk with a good copy, which also requires write-access to the virtual hard disks in the file system while the virtual machines are in an offline state, fully powered down.

To recover an improperly upgraded KVM virtual machine:

  1. Download the 6.0.7 GA ZIP archive for KVM, FAC_VM_KVM-v6-build0059-FORTINET.out.kvm.zip.
  2. Extract the archive, then replace your virtual machine's fackvm.qcow2 with the one from the archive.
  3. Execute the following command:
    qemu-img resize /path/to/fackvm.qcow2 1G

To recover an improperly upgraded Xen virtual machine:

  1. Download the 6.0.7 GA ZIP archive for Xen, FAC_VM_XEN-v6-build0059-FORTINET.out.xen.zip.
  2. Extract the archive, then replace your virtual machine's facxen.qcow2 with the one from the archive.
  3. Execute the following command:
    qemu-img resize /path/to/facxen.qcow2 1G

Product integration and support

FortiAuthenticator supports the following:

Web browser support

The following web browsers are supported by FortiAuthenticator 6.5.1:

Other web browsers may function correctly, but are not supported by Fortinet.

FortiOS support

FortiAuthenticator 6.5.1 supports the following FortiOS versions:

Fortinet agent support

FortiAuthenticator 6.5.1 supports the following Fortinet Agents:

Other Agent versions may function correctly, but are not supported by Fortinet.

For details of which operating systems are supported by each agent, please see the install guides provided with the software.

Note: FortiAuthenticator Agent for Microsoft Windows 4.0 and above required to support emergency offline access. Also, FortiAuthenticator Agent for Microsoft Windows below 4.0 compatible for all other features.

Virtualization software support

FortiAuthenticator 6.5.1 supports:

⚠️ Support for HA in Active-Passive and Active-Active modes has not been confirmed on the FortiAuthenticator for Xen VM at the time of the release.

See FortiAuthenticator-VM on page 14 for more information.

Third-party RADIUS authentication

FortiAuthenticator uses standards based RADIUS for authentication and can deliver two-factor authentication via multiple methods for the greatest compatibility:

FortiAuthenticator should therefore be compatible with any RADIUS capable authentication client / network access server (NAS).

FortiAuthenticator-VM

For information about FortiAuthenticator-VM deployments and system requirements, see the VM installation guide on the Fortinet Docs Library.

Resolved issues

The resolved issues listed below may not list every bug that has been corrected with this release. For inquiries about a particular bug, please visit the Fortinet Support website.

Bug ID Description
875536 User account extension gives CSRF token missing or incorrect.
884050 Unable to establish ZTNA connection for LDAP.
869560 A-P, SNMP/Syslog updates do not take effect on the passive node when HA is started from the CLI. Reboot may fix it.
884397 After upgrading FortiAuthenticator to 6.5.0, the SAML POST will receive a CSRF cookie not set or CSRF token missing or incorrect (HTTP 403).
888780 FortiToken Cloud status error when returning too many users from the FortiToken Cloud server.
887546 IP lockout policy does not work on FortiAuthenticator 3000E.
886590 OAuth authentication breaks after an upgrade.
886978 REST API CLI debug not enabled.
884774 db_mond crashes if clients come and go immediately.
890248 db mond log output.
889518 FortiAuthenticator sends a FIN packet to the mail server after a successful TCP handshake.
878986 Maximum FortiGate session number reached; unable to accept a new connection.
886587 Upgrading FortiAuthenticator previously downgraded from 6.4+ to pre-6.4 back to 6.5.0 causes factory reset.
888939 Direct upgrade of HA-LB cluster from 6.0.7 to 6.5.0 fails.
885149 pushd randomly crashes.
882044 JS Uncaught type error on the SSO > Windows Event Log Source page.
883829 Page not found or unreachable showing when updating the ZTNA tunnel setting if the ZTNA entry is being used.
887276 SAML IdP breaks after upgrading from 6.0.2 - 6.0.7 - 6.4.6/6.5.0.
886152 LB - Sync MAC devices linked with a sync'ed user and the ones which are not linked to any user.
885476 Tabs are being replaced with #011 in TACACS+ logs and potentially other places using syslog for centralized logging.
855618 Unable to delete local user accounts in the Safari browser.
866709 Admin password recheck issues.
883323 Removing and readding an OAuth portal with the same name will cause Error 500.
886094 push REST API timeout log fix.
873972 Single group is passed by FortiAuthenticator as IdP when FIDO only authentication is used in SP setting.

Known issues

This section lists the known issues of this release, but is not a complete list. For inquires about a particular bug, please visit the Fortinet Support website.

Bug ID Description
861557 FortiAuthenticator remote user sync rules - Set Group Filter not working if OU has special characters in name, e.g., ( ) + .
884902 Unable to import 10k plus groups from Azure via SAML in FortiAuthenticator.
838976 Windows log events in FSSO are dropping after some time.
868810 FortiAuthenticator HA device with low priority stays primary.
680776 AP HA secondary cannot change the mgmt interface access configuration, and the option does not sync from primary either.
884299 HA Load balancer node is not synchronizing.
882098 FortiAuthenticator HA is out of sync and web server crashes when clicking on Packet Capture with 500 Internal server error.
766453 Check the reason for FortiAuthenticator 400E auto reboot.
878828 After a reboot, FortiAuthenticator shows 500 Internal Server Error when synchronizing hardware tokens.
873050 403 Forbidden error while doing SAML authentication after OAuth succeeds.
850023 HA Cluster not forming due to differing smartconnect primary key name (upgrade path mismatch, but should work).
842886 Upgrading FortiAuthenticator in HA-LB removes the MAC-address records form the LB node.
862394 In FortiAuthenticator CLI, a user can change DNS addresses even if we assign No-Access/Read-only admin profile.
756414 Incorrect Italian translation of Next button displayed on the reset password page.
837728 Local services cannot use cert with >97 character subject length.
890922 Login page not found after successful user registration.
868659 Change Western Sahara to Morocco (Southern Provinces) in the phone number country code.
867289 FortiAuthenticator drops FSSO events with work queue full, dropping logon error.
743775 SCEP Get CA requests intermittently fail under high SCEP load.
878854 Some users fail to authenticate through SSL VPN.
866392 FortiAuthenticator GUI/captive portal access freezes/become unresponsive during peak hours.
566145 Usage Profile TIME USAGE=Time used is not triggering COA or disconnect request to FortiGate.
854050 t takes a long time for FortiAuthenticator to reflect active certificates in the GUI after successful SCEP enrollment request.
751108 FortiAuthenticator does not support admin OIDs from FORTINET-CORE-MIB properly.
801933 FortiAuthenticator as LDAP server; logs shows LDAP FAC in the Source IP field.
861112 NTLM authentication does not work with child domain.
876009 FortiAuthenticator ignores the groups filtering rules and sends all SSO groups to FortiGate if the FortiGate is configured with FQDN.
881296 SNMP v3 with non-ENG letter pass gives authentication failed.
858383 NTLM authentication failure under load.
808748 Self-service portal password change fails for remote LDAP users if UPN format is used.
837791 TACACS+ authentication fails when the authentication process takes long.
848434 Usability of User Group GUI.
637028 SSL connection failed in case of an expired certificate issue is not explicit enough.
869768 Unable to delete a user group.
643810 restore-admin CLI command needs improvement.
603105 LDAP user import uses server IP from DB despite browser using/showing unsaved one.
877745 Javascript errors being thrown by all(?) search filters.
847399 Resizing the window causes GUI fields to overlap in Logs page.
872573 Enable CSP on user pages.
887938 Read-only profile page does not show the correct information.
874285 Unable to use FortiAuthenticator images in System replacement messages.
864201 Updating the image variable in SAML IdP replacement HTML editor could trigger 500 error.
741765 REST API/api/v1/tacpluspolicyclient/endpoint does not recognize policy_name or client_name parameters.
872920 Portal policy realms table values are in the wrong column.
865372 FortiNAC can overwhelm FortiAuthenticator with many TACACS+ logins on the same service account.
874293 FortiAuthenticator picks the incorrect IP from proxied requests from the header when multiple headers are used in a request.
879613 HA boots into unstable state when cluster peer is not found.
620127 Changing from maint-mode-no-sync to maint-mode-sync does not appear to restore syncing.
878673 Certificate GUI filter by status times out when there are thousands of revoked certificates.
843334 KVM model does not obey hypervisor soft restart/shutdown commands.
889706 FortiAuthenticator Remote user sync rules - Test filter not working if OU has special characters in name, e.g., ( ) + .
887645 Content security policy errors when trying to create new FTMs.
619259 'Export key and Certificate' option should be grayed out for an intermediate CA whose root uses HSM.
576931 Admin logout GUI glitch.
776247 Importing guest users via CSV does not add them to newly created user groups.
877815 SAML IdP's IAM button should not be displayed if the SAML IdP portal is disabled.
881135 Javascript error when changing FortiAuthenticator GUI log history period.
866686 JavaScript error when using the filter button on local users page.
835564 Narrow browser size to the smallest window size will cause all UI element to overlap display.
835267 Narrowing the browser window causes GUI elements to overlap.
838850 Portal Policy on the Firefox web browser boxes not aligned properly.
850906 If the user has only an email token for it's second factor authentication, and the portal has Allow users to temporarily use email token authentication if an email was pre-configured enabled under Fortitoken Revocation, the user should not be able to use Switch to email token authentication.
887081 SAML: Launching SP-initiated SAML session for a user with FIDO AUTH produces server errors.
877819 JavaScript error when enabling SSO on legacy self service portal.
884713 500 error when accessing SAML IdP with http.
887135 Admin password recheck popup should have a Cancel button.
841996 Back button in the user lookup page does not navigate back to the original user list page.
878665 500 error when launching a Smart Connect profile that contains a CSR for Android.
879091 Upgrade from 6.3.3 to 6.5.0 gives error in wad-service logs.
861027 RADIUS attribute name should be only unique within the dictionary, not across all dictionaries.
874256 Failed FIDO token authentication and reauthentication FIDO token using SP SAML portal causes error occurred.
866700 Sign in as a different user does not work on a proxy setup in SAML.
868829 IP lockout not being logged in on FortiAuthenticator logs.
857399 FortiAuthenticator fails to send out COA disconnect to FortiGate.
775026 Sponsor is able to edit static routing settings.
787855 Single sign-on for one FortiAuthenticator as password and another as OTP not working as intended.
781832 Token bypass not working for FIDO enabled self-service portal.
882489 Error in logs for FTM authentication with mschapv2.
814255 Custom RADIUS attributes disappear on HA secondary after failover and we get 500 crash when clicking into RADIUS policy.
879570 Select All checkbox for Remote user sync rule does not select all the rules in Firefox without private window.
863635 FIDO users status bug on SAML.
861611 Smart Connect for Android running on version 12 and 13 never installed the configuration profile.
870097 Machine authentication cache expiry.
884316 SAML IdP Login Success Page: last login information not shown when the previous IdP session was cleared.
889196 SAML sync rule groups input should be disabled when no server is selected.
890725 SAML token-only login displays password page instead of the token page.

Maximum values for hardware appliances

The following table lists the maximum number of configuration objects per FortiAuthenticator appliance that can be added to the configuration database for different FortiAuthenticator hardware models.

? Similar to the FortiAuthenticator-VM, the FortiAuthenticator hardware appliances permit stacking licenses.

⚠️ The maximum values in this document are the maximum configurable values and are not a commitment of performance.

Feature Model 200E 300F 400E 800F 2000E 3000E 3000F
System Network Static Routes 50 50 50 50 50 50 50
Messages SMTP Servers 20 20 20 20 20 20 20
SMS Gateways 20 20 20 20 20 20 20
SNMP Hosts 20 20 20 20 20 20 20
Administration Syslog Servers 20 20 20 20 20 20 20
User Uploaded Images 40 90 115 415 1015 2015 2015
Language Files 50 50 50 50 50 50 50
Realms 20 60 80 320 800 1600 1600
Authentication General Auth Clients (NAS) 166 500 666 2666 6666 13333 13333
Users (Local + Remote)¹ 500 1500/3500* 2000 8000/18000* 20000 40000 40000/240000*
User RADIUS Attributes 1500 4500 6000 24000 60000 120000 120000
User Groups 50 150 200 800 2000 4000 4000
Group RADIUS Attributes 150 450 150 2400 6000 12000 12000
FortiTokens 1000 3000 4000 16000 40000 80000 80000
FortiToken Mobile Licenses² 200 200 200 200 200 200 200
LDAP Entries 1000 3000 4000 16000 40000 80000 80000
Device (MAC-based Auth.) 2500 7500 10000 40000 100000 200000 200000
RADIUS Client Profiles 500 1500 2000 8000 20000 40000 40000
Remote LDAP Users Sync Rule 50 150 200 800 2000 4000 4000
Remote LDAP User Radius Attributes 1500 4500 6000 24000 60000 120000 120000
Remote authentication servers Remote LDAP authentication servers 20 60 80 320 800 1600 1600
Remote RADIUS Servers 20 60 80 320 800 1600 1600
Remote SAML Servers 20 60 80 320 800 1600 1600
Remote OAuth Servers 20 60 80 320 800 1600 1600
FSSO & Dynamic Policies FSSO Users 500 1500 2000 8000 20000 200000 2000003
FSSO Groups 250 750 1000 4000 10000 20000 20000
Domain Controllers 10 15 20 80 200 400 400
RADIUS Accounting SSO Clients 166 500 666 2666 6666 13333 13333
FortiGate Services 50 150 200 800 2000 4000 4000
FortiGate Group Filtering 250 750 1000 4000 10000 20000 20000
FSSO Tier Nodes 5 15 20 80 200 400 400
IP Filtering Rules 250 750 1000 4000 10000 20000 20000
Accounting Proxy Sources 500 1500 2000 8000 20000 40000 40000
Destinations 25 75 100 400 1000 2000 2000
Rulesets 25 75 100 400 1000 2000 2000
Certificates User Certificates 2500 7500 10000 40000 100000 200000 200000
Server Certificates 50 150 200 800 2000 4000 40000
Certificate Authorities CA Certificates 10 10 10 50 50 50 50
Trusted CA Certificates 200 200 200 200 200 200 200
Certificate Revocation Lists 200 200 200 200 200 200 200
SCEP Enrollment Requests 2500 7500 10000 40000 100000 200000 200000

Maximum values for VM

The following table lists the maximum number of configuration objects that can be added to the configuration database for different FortiAuthenticator virtual machine (VM) configurations.

⚠️ The maximum values in this document are the maximum configurable values and are not a commitment of performance.

The FortiAuthenticator-VM is licensed based on the total number of users and licensed on a stacking basis. All installations must start with a FortiAuthenticator-VM Base license and users can be stacked with upgrade licenses in blocks of 100, 1,000, 10,000 and 100,000 users. Due to the dynamic nature of this licensing model, most other metrics are set relative to the number of licensed users. The Calculating metric column below shows how the feature size is calculated relative to the number of licensed users for example, on a 100 user FortiAuthenticator-VM Base License, the number of auth clients (RADIUS and TACACS+) that can authenticate to the system is:

100 / 3 = 33

Where this relative system is not used e.g. for static routes, the Calculating metric is denoted by a "-". The supported figures are shown for both the base VM and a 5000 user licensed VM system by way of example.

Feature Model Unlicensed VM Calculating metric Licensed VM (100 users) Example 5000 licensed user VM
System Static Routes 2 50 50 50
SMTP Servers 2 20 20 20
SMS Gateways 2 20 20 20
SNMP Hosts 2 20 20 20
Administration Syslog Servers 2 20 20 20
User Uploaded Images 19 Users / 20 19 (minimum) 250
Language Files 5 50 50 50
Authentication General Auth Clients (RADIUS and TACACS+) 3 Users / 3 33 1666
User Management Authentication Policy (RADIUS and TACACS+) 6 Users 100 5000
Remote LDAP Servers 4 Users / 25 4 200
Remote RADIUS Servers 1 Users / 25 4 200
Remote SAML Servers 1 Users / 25 4 200
Remote OAuth Servers 1 Users / 25 4 200
Users (Local + Remote)¹ 5 *********** 100 5000
User RADIUS Attributes 15 Users x 3 300 15000
User Groups 3 Users / 10 10 500
Group RADIUS Attributes 9 User groups x 3 30 1500
FortiTokens 10 Users x 2 200 10000
FortiToken Mobile Licenses (Stacked)² 3 200 200 200
LDAP Entries 20 Users x 2 200 10000
Device (MAC-based Auth.) 5 Users x 5 500 25000
Remote LDAP Users Sync Rule 1 Users / 10 10 500
Remote LDAP User Radius Attributes 15 Users x 3 300 15000
Realms 2 Users / 25 4 200
FSSO & Dynamic Policies FSSO Users 5 Users 100 5000
FSSO Groups 3 Users / 2 50 2500
Domain Controllers 3 Users / 100 (min=10) 10 50
RADIUS Accounting SSO Clients 10 Users 100 5000
FortiGate Services 2 Users / 10 10 500
FortiGate Group Filtering 30 Users / 2 50 2500
FSSO Tier Nodes 3 Users / 100 (min=5) 5 50
IP Filtering Rules 30 Users / 2 50 2500
FSSO Filtering Object 30 Users x 2 200 10000
Accounting Proxy Sources 3 Users 100 5000
Destinations 3 Users / 20 5 250
Rulesets 3 Users / 20 5 250
Certificates User Certificates 5 Users x 5 500 25000
Server Certificates 2 Users / 10 10 500
Certificate Authorities CA Certificates 3 Users / 20 5 250
Trusted CA Certificates 5 200 200 200
Certificate Revocation Lists 5 200 200 200
SCEP Enrollment Requests 5 Users x 5 500 25000

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