Welcome to Hinge Health
Your guide to getting started with your tailored care program.
Getting Started in Three Easy Steps
- Step 1: Download the Hinge Health app
- Step 2: Open and sign in to the app
- Step 3: Start your first exercise session
Guided instructions will have you set up in minutes.
Step 1: Download the Hinge Health App
Scan the QR code with your device's camera or visit hingehealth.com/install-app.
[QR code]
Benefits of using the app:
- ?♀️ Exercise wherever you are
- ? Get automatic app updates
- ? Receive push notifications
Download links:
[Download on the App Store]
[Get it on Google Play]
Step 2: Open and Sign In to the App
Enter the email address you used when you applied to Hinge Health and your case-sensitive password.
Email: example@domain.com
Password: Enter password
[SIGN IN Button]
Can't remember your password? Tap "Forgot Password?" to send a reset link to your account email address. Check your email's spam or promotions folder if you don't see the reset email in your inbox.
Step 3: Start Your First Exercise Session
After signing in to the app, follow the prompts and you'll be set up in minutes!
What to Expect
The app will guide you through setting up your motion sensors and completing your first exercise session. It will ask questions to help personalize the program to you. This will take about 15 minutes.
What You'll Need to Get Started
- Device stand (or an object to prop your device against)
- Motion sensors (are optional, but we encourage you to use them if you're able to)
Motion Sensor Charging Instructions
Your Hinge Health sensors arrive with enough charge for your first few uses. For best results, sensors should be charged every 6-8 sessions.
- Connect the sensor charging cables to the sensors and connect the other ends to the wall charger.
- Allow the sensors to charge until the lights stop flashing.
Sensor Status:
- ? Sensor on
- ?? Battery dead
- ?⚡ Battery charging
- ✅? Fully charged
Wearable Sensor Regulatory Information
The motion sensor model number, FCC ID (U.S.) and IC (Canada) can be accessed within the Hinge Health mobile application by navigating to Account > Legal > Regulatory.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference with one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Plug the equipment into an outlet on a different circuit than the one the receiver is connected to.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment has been verified to comply with the limits for a Class B computing device, pursuant to FCC Rules. To maintain compliance with FCC regulations, shielded cables must be used with this equipment. Operation with unapproved equipment or unshielded cables is likely to result in interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of the manufacturer could void the user's authority to operate this equipment.
Questions?
Email or call Hinge Health Support:
Email: help@hingehealth.com
Phone: (855) 902-2777