West Bend 12-Cup Programmable Iced & Hot Coffee Maker

Product Registration

Register this and other West Bend products through our website: http://registerproducts.online

Product registration is not required to activate warranty.

Important Safeguards

1. Read all instructions before using this product.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against electric shock, do not place or immerse cord, plugs, or appliance in water or other liquid.
4. This appliance is not intended for use by children or by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge. Close supervision is necessary when any appliance is used near children. Children should be supervised to ensure that they do not play with the appliance. Keep the appliance and its cord out of reach of children.
5. Unplug from outlet when either the appliance or display clock (if provided) is not in use, and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to an Authorized Service Center for examination, repair or adjustment. Do not attempt to replace or splice a damaged cord.
7. The use of an accessory not recommended by the appliance manufacturer for use with this appliance may result in fire, electric shock or injury to persons.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Always attach plug to appliance first, then plug cord into the wall outlet (for appliances with detachable cords). To disconnect, turn any control to the off position, then remove plug from wall outlet.
12. Do not use appliance for other than intended use.
13. All lids should be closed during use.
14. Scalding may occur if the lid is removed or brew basket door is opened during or immediately after the brewing cycles. Contents may be hot. Allow to cool before opening the lid.
15. The container is designed for use with this appliance. It must never be used on or near an external heat source such as a range top, hot plate, heated oven or similar.
16. Do not set a hot container on a wet or cold surface.
17. Avoid sudden temperature changes, such as rinsing, washing, filling, or immersing a hot container with cold liquids.
18. Do not use a cracked or chipped container or a container having a loose or weakened handle.
19. Do not clean container with cleansers, steel wool pads, or other abrasive material.

SAVE THESE INSTRUCTIONS HOUSEHOLD USE ONLY

Polarized Plug

North American models with polarized plugs:

This appliance has a polarized plug, (one blade is wider than the other). As a safety feature to reduce the risk of electrical shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature or modify the plug in any way. If the plug fits loosely into the AC outlet or if the AC outlet feels warm do not use that outlet.

Power Cord Instructions:

A short power-supply cord or detachable power-supply cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use. If a long detachable power-supply cord or extension cord is used on short-cord models:

• The marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance;
• When the product is of the grounded type, the extension cord shall be a grounding type 3-wire cord; and
• The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally.

Do not pull, twist or otherwise abuse the power cord.

Product Notices:

1. Place the appliance on a hard, flat, level surface to avoid interruption of airflow underneath the coffee maker.
2. Glass decanters only: Discard the decanter immediately if it is ever boiled dry.
3. Glass decanters only: Protect the decanter from sharp blows, scratches or rough handling.
4. Do not operate the appliance with an empty water tank.
5. Keep the area above the appliance clear during use, as hot steam will escape the appliance.

Product Diagram

The coffee maker includes a Control Panel with a digital display showing the time (e.g., "6:00") and indicators for various functions like BREW DELAY, WARM, CLEAN, CLOCK, and 1-4 CUP. It also features buttons for BREW, OFF, DELAY, STRONG, PROG, HOUR, and MIN. Other components shown are the Top Cover, Water Reservoir with a Water Window, Reusable Coffee Filter, Brew Basket, Anti-Drip Valve, Carafe, Silicone Trivet, and Warming Plate.

Before Using Your Coffee Maker

1. Before using the 12-Cup Programmable Iced and Hot Coffee Maker, remove all packaging materials, stickers, or labels from the appliance other than the rating label.
2. Thoroughly wash the carafe, brew basket and reusable filter in hot soapy water using a non-abrasive sponge. Rinse and dry thoroughly.
3. Place all the parts and close the lid.
4. To clean the water system before first use, add the maximum level of water to the reservoir, then press BREW/OFF to run the water through the coffee maker. Repeat 2-3 times before brewing your first pot of coffee.

Note: The carafe, brew basket, and reusable filter can be washed in the top rack of your dishwasher.

Using Your Coffee Maker

Read this user manual carefully before using your 12-Cup Programmable Iced and Hot Coffee Maker.

1. Place the appliance on a dry, stable, heat-resistant surface, away from any edge.
2. Plug the power cord into wall outlet.
3. The coffee maker will beep, and the function buttons will illuminate.
4. The time digits on the clock will flash indicating the need to set the time.
5. Set the clock to the current time using the hour and minute buttons. 3 Seconds of inactivity will set clock at time selected.
6. Once the time is set, run a few brew cycles with water only, no coffee grounds, to clean the inside of the coffee maker. Fill up the carafe with water up to the 12 cup line. Pour the water into the water reservoir. Then press BREW/OFF. Repeat this process 3 times.
7. Discard the hot water from the carafe and place the carafe back on the warming plate.

Setting the Clock

Press the HOUR or MINUTE buttons to set the time. Each time you press one of the buttons, the hour or minute displayed will increase by one. Press and hold the buttons to change the time setting faster.

Setting the Brewing Strength

Initially, the icon ☕ is displayed to indicate normal brewing strength. The icon will change from ☕ to ☕☕. With ☕☕☕ being the strongest. Press the STRONG button to increase coffee strength.

Brewing Guide

Brewing Iced Coffee

The 12-Cup Programmable Iced and Hot Coffee Maker features an iced coffee function.

1. To brew ice coffee, fill the carafe with fresh cold water to the desired level and pour the water into the water reservoir.
2. Add the appropriate amount of coffee grounds (based on the water ratio) into the filter using a tablespoon.
3. Place the Silicone Trivet over the warming plate.
4. Press the PROG button once to display the ice cube icon. (See product diagram)
5. After a few seconds, the icon will change. The light with the time and the ice cube icon will stop flashing, indicating that the Iced Coffee function has been activated.
6. Press the BREW/OFF button to start brewing.
7. The coffee maker will beep, and coffee will start brewing.
8. Once brewing cycle is complete, the coffee maker will beep one beep. The "BREW" light on the screen will turn off, and the coffee maker will change to standby mode.

Brewing Hot Coffee

1. To brew hot coffee, fill the carafe with fresh cold water to the desired level and pour the water into the water reservoir.
2. Add the appropriate amount of coffee grounds (based on the water ratio) into the filter using a tablespoon.
3. Press the BREW/OFF button to start brewing.
4. The coffee maker will start brewing.
5. Once brewing cycle is complete, the coffee maker will beep one beep. The "BREW" light on the screen will turn off.
6. The "WARM" light will turn ON, and the coffee maker will automatically switch to keep warm.

Brewing 1-4 Cup

For smaller batch brewing

1. Press the PROG button two times. "1-4 cup" indicator will appear on the screen. After a few seconds, the display will go from flashing to steady, indicating that the 1-4 cup function has been activated.
2. Press the BREW/OFF button to start brewing a smaller amount of coffee.
3. Once brewing cycle is complete, the coffee maker will beep and the "BREW" light on the screen will turn off.
4. The "WARM" light will turn ON, and the coffee maker will automatically switch to keep warm.

Note: The same amount of water poured into the water reservoir will equal to the amount of coffee brewed.

Delay Brew

NOTE: You must set the clock before using the DELAY BREW feature.

1. To program coffee maker to brew at a later timer, first fill the carafe with fresh cold water to the desired level and pour the water into the water reservoir.
2. Add the appropriate amount of coffee grounds (based on the water ratio) into the filter using a tablespoon.
3. Press the DELAY BREW button.
4. If no brew later time has previously set the display will flash 12:00 AM. Otherwise, the previously set brew later time will flash allowing time to set the desired brew time.
5. Using the HOUR and MIN buttons, set the desired DELAY BREW start time.
6. After 3 seconds of inactivity the brew later time will be set for the selected time.
7. Once the DELAY BREW is set, the coffee maker will automatically start brewing at the set time.
8. To cancel DELAY BREW, simply press the DELAY BREW button again.

Cleaning and Decalcifying Your Coffee Maker

Cleaning Your Coffee Maker

Your West Bend coffee maker features a Clean function. After you have brewed approximately 90 carafes of coffee, the cleaning reminder will flash on the screen indicating that the coffee maker needs to be cleaned to remove any coffee deposits. The cleaning reminder will not prevent you from using the coffee maker; however, the message will continue to display and flash until the coffee maker has been cleaned. It is recommended that you do so as soon as possible to prevent further build-up of residue.

To clean your coffee maker:

1. Press the PROG button four times. The "Clean" indicator will illuminate steadily.
2. Fill the carafe with water up to the 12 cup line. Pour the water into the water reservoir.
3. Press the BREW/OFF button.
4. Once the clean cycle is complete, the unit will beep and the CLEAN light will turn OFF, before the unit switches to stand-by mode.
5. Discard the hot water from the carafe and let the carafe cool off before washing.
6. Wash the carafe, brew basket and reusable filter in hot soapy water using a non-abrasive sponge. Rinse and dry thoroughly.

Decalcifying Your Coffee Maker

The coffee maker must be decalcified periodically. Over time, mineral deposits build up on internal parts affect the operation of the coffeemaker. The frequency of decalcification depends on the hardness of your water and how often you use the coffeemaker.

Indications that decalcifying is necessary are:

1. Increased noise during brewing
2. Excessive steaming
3. Longer brewing times
4. The pumping action stops before all of the water has been pumped from the water reservoir.

Decalcification schedule should be as follows:

1. With soft water, decalcify once per year
2. With medium water, decalcify every 3 months
3. With hard water, decalcify monthly

To decalcify the unit:

1. Pour 4-cups of fresh, cool, undiluted white household vinegar into the carafe.
2. Make sure the carafe, the brew basket and reusable filter are properly positioned.
3. Press the BREW/OFF button to begin brewing.
4. Once brewing is complete, discard the content from the carafe and let the carafe cool off before washing.
5. Fill up the carafe with water up to the 12 cup line. Pour the water into the water reservoir. Then press BREW/OFF.
6. Wash the carafe, brew basket and reusable filter in hot soapy water using a non-abrasive sponge. Rinse and dry thoroughly.

Product Warranty

Appliance 1 Year Limited Warranty

West Bend® ("the Company") warrants this appliance from failures in the material and workmanship for one (1) year from the date of original purchase with proof of purchase, provided that the appliance is operated and maintained in conformity with the Instruction Manual. Any failed part of the appliance will be repaired or replaced without charge at the Company's discretion. This warranty applies to indoor household use only.

This warranty does not cover any damage, including discoloration, to any non-stick surface of the appliance. This warranty is null and void, as determined solely by the Company, if the appliance is damaged through accident, misuse, abuse, negligence, scratching, or if the appliance is altered in any way.

THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR OTHERWISE, WHICH ARE HEREBY EXCLUDED. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, FORSEEABLE, CONSEQUENTIAL, OR SPECIAL ARISING OUT OF OR IN CONNECTION WITH THIS APPLIANCE.

If you think the appliance has failed or requires service within its warranty period, please contact the Customer Care Department through our website at www.westbend.com "Support" -> "Contact Us". A receipt proving the original purchase date will be required for all warranty claims, hand written receipts are not accepted. You may also be required to return the appliance for inspection and evaluation. Return shipping costs are not refundable. The Company is not responsible for returns lost in transit.

Valid only in USA and Canada

Replacement Parts

Replacement parts, if available, may be ordered online at www.westbend.com.

This manual contains important and helpful information regarding the safe use and care of your product. For future reference, attach dated sales receipt for warranty proof of purchase and record the following information:

Date purchased or received as gift: _____________________________________________________

Where purchased and price, if known: __________________________________________________

Item number and Date Code (shown bottom/back of product):_____________________________