User Manual for dahua models including: DHI-ARD324-W2 S, DHI-ARD324-W2 S Wireless Door Detector Plus, Wireless Door Detector Plus, Door Detector Plus, Detector Plus, Plus
DAHUA DHI-ARD324-W2(S)- Detector Plus Inalámbrico de Impacto
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DocumentDocumentWireless Door Detector Plus User's Manual ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD. V1.0.1 Foreword User's Manual This manual introduces the installation, functions and operations of the Wireless Door Detector Plus (hereinafter referred to as the "door detector plus"). Read carefully before using the device, and keep the manual safe for future reference. Safety Instructions The following categorized signs and words with defined meaning might appear in the Manual. Signal Words Description Indicates a medium or low potential hazard which, if not avoided, could result in slight or moderate injury. Indicates a potential risk which, if not avoided, may result in property damage, data loss, lower performance, or unpredictable result. Provides methods to help you solve a problem or save you time. Provides additional information as a supplement to the text. Revision History Version V1.0.1 V1.0.0 Revision Content Updated technical specifications. First release. Release Time March 2023 February 2023 Revision History As the device user or data controller, you might collect the personal data of others such as their face, fingerprints, and license plate number. You need to be in compliance with your local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures which include but are not limited: Providing clear and visible identification to inform people of the existence of the surveillance area and provide required contact information. About the Manual The manual is for reference only. Slight differences might be found between the manual and the product. We are not liable for losses incurred due to operating the product in ways that are not in compliance with the manual. The manual will be updated according to the latest laws and regulations of related jurisdictions. For detailed information, see the paper user's manual, use our CD-ROM, scan the QR code or visit our official website. The manual is for reference only. Slight differences might be found between the electronic version and the paper version. All designs and software are subject to change without prior written notice. Product updates might result in some differences appearing between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation. There might be errors in the print or deviations in the description of the functions, operations I User's Manual and technical data. If there is any doubt or dispute, we reserve the right of final explanation. Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened. All trademarks, registered trademarks and company names in the manual are properties of their respective owners. Please visit our website, contact the supplier or customer service if any problems occur while using the device. If there is any uncertainty or controversy, we reserve the right of final explanation. II User's Manual Important Safeguards and Warnings This section introduces content covering the proper handling of the door detector plus, hazard prevention, and prevention of property damage. Read carefully before using the door detector, and comply with the guidelines when using it. Operation Requirements Make sure that the power supply of the device works properly before use. Do not pull out the power cable of the device while it is powered on. Only use the device within the rated power range. Transport, use and store the device under allowed humidity and temperature conditions. Prevent liquids from splashing or dripping on the device. Make sure that there are no objects filled with liquid on top of the device to avoid liquids flowing into it. Do not disassemble the device. Installation Requirements Connect the device to the adapter before power on. Strictly abide by local electrical safety standards, and make sure that the voltage in the area is steady and conforms to the power requirements of the device. Do not connect the device to more than one power supply. Otherwise, the device might become damaged. Observe all safety procedures and wear required protective equipment provided for your use while working at heights. Do not expose the device to direct sunlight or heat sources. Do not install the device in humid, dusty or smoky places. Install the device in a well-ventilated place, and do not block the ventilator of the device. Use the power adapter or case power supply provided by the device manufacturer. The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no higher than PS2. Note that the power supply requirements are subject to the device label. Connect class I electrical appliances to a power socket with protective earthing. III Table of Contents User's Manual Foreword ........................................................................................................................................................................................................I Important Safeguards and Warnings............................................................................................................................................ III 1 Introduction ............................................................................................................................................................................................ 1 1.1 Overview ........................................................................................................................................................................................ 1 1.2 Technical Specifications ......................................................................................................................................................... 1 1.3 Detection Performance...........................................................................................................................................................2 1.3.1 Wide Gap ............................................................................................................................................................................. 2 1.3.2 Shock.....................................................................................................................................................................................3 1.3.3 Tilt...........................................................................................................................................................................................3 2 Checklist .................................................................................................................................................................................................... 5 3 Design......................................................................................................................................................................................................... 6 3.1 Appearance................................................................................................................................................................................... 6 3.2 Dimensions ................................................................................................................................................................................... 7 4 Adding the Door Detector Plus to the Hub.............................................................................................................................. 8 4.1 Installing the Door Detector Plus ...................................................................................................................................... 8 4.2 Replacing the Battery ............................................................................................................................................................10 5 Wireless Door Detector Plus Configuration ..........................................................................................................................12 5.1 Viewing Status ..........................................................................................................................................................................12 5.2 Configuring the Door Detector Plus...............................................................................................................................13 Appendix 1 Cybersecurity Recommendations........................................................................................................................16 IV 1 Introduction User's Manual 1.1 Overview Wireless Door Detector Plus detects the status of doors and windows, recognizing when they are opening, shocking and tilting. It can connect with wired detectors in one of 3 ways: normally open, normally closed, and pulse. Easy to install and use, all the configurations can be done through the app. 1.2 Technical Specifications This section contains technical specifications of the door detector plus. Please refer to the ones that correspond with your model. Table 1-1 Technical specifications Type Port Function Wireless Parameters Parameter Indicator Light Button Tamper Alarm Remote Update Search Low Battery Alarm Carrier Frequency Communication Distance Communication Mechanism Encryption Mode Frequency Hopping Description 1 × green alarm indicator 1 × power switch Yes Cloud update Signal strength detection Yes DHI-ARD324W2(868S): 868.0 MHz-868.6 MHz DHI-ARD324-W2(S): 433.1 MHz-434.6 MHz DHI-ARD324W2(868S): Up to 1,200 m (3,937.01ft) in DHI-ARD324-W2(S): Up to 1,000 m (3,280.84 ft) in an open space Two-way AES128 Yes 1-channel external digital input Peripheral Temperature Technical Parameter External Zone Measuring Range Measuring Precision Sensor 1-channel external digital input does not have any certification standards. -15 °C to +65 °C (+5 °F to +149 °F) (indoor) ± 1 °C (±1.8 °F) Triaxial accelerometer, reed switch 1 Type General Certifications Parameter Test Mode Scenario Movement Distance Power Supply Consumption Battery Life Power Consumption Operating Environment Operating Humidity Product Dimensions Packaging Dimensions Installation Net Weight Gross Weight Casing DHI-ARD324W2(868S): CE User's Manual Description Yes Non-metal doors < 40 mm (1.57") CR123A*1 Quiescent current 5 uA Max current 60 mA 3 years (If triggered twice a day with a battery efficiency of 70%) DHI-ARD324W2(868S): Max. 167 mW DHI-ARD324-W2(S): Max. 104 mW Indoor: -10 °C to +55 °C (+14 °F to +131 °F) Certified temperature: -10 °C to +40 °C (+14 °F to +104 °F) 10%-90% (RH) 100.2 mm × 20.8 mm × 20.3 mm (3.94" × 0.82" × 0.80") 135.0 mm × 98.5 mm × 27.8 mm (5.31" × 3.88" × 1.09") Bracket mount 70 g 115 g PC + ABS DHI-ARD324-W2(S): CE 1.3 Detection Performance 1.3.1 Wide Gap An alarm will be triggered when the gap between the door detector plus and the magnetic stick is wider than the distances shown in the table below. 2 Figure 1-1 Detection performance User's Manual Table 1-2 Detection performance description Axes of Operation Event Gap between the Door Detector Plus and Magnetic Stick (mm) Far 33 Y Close 28 Far 20 X+ Close 18 Far 20 X- Close 18 Far 38 Z+ Close 26 Far 28 Z- Close 26 Signal Message I S I S I S I S I S I here means intrusion signal; S here means stand by signal. Far means that the door detector plus is not close to the magnetic stick; Close means that the door detector plus is very close to the magnetic stick. 1.3.2 Shock The door detector plus can alarm according to the detected shock intensity. An alarm will be triggered when the shock intensity exceeds the set sensitivity threshold. After enabling Ignore Simple Crash Sound, if the interval between two shocks is less than 1 second, the alarm will be triggered. Otherwise, no alarm will be triggered. 1.3.3 Tilt An alarm will be triggered if the door detector plus is tilted exceeding the set Tilted Angle, and the tilted state is longer than the Delay Tilt Alarm. Otherwise, no alarm will be triggered. 3 Figure 1-2 Tilted angle User's Manual Figure 1-3 Tilt diagram 4 2 Checklist User's Manual Check the package according to the following checklist. If you find device damage or any loss, contact the after-sales service. Figure 2-1 Checklist Table 2-1 Checklist No. Item Name Quantity No. Item Name Quantity 1 Door detector plus 1 4 Quick start guide 1 Double-sided Legal and 2 adhesive 2 5 regulatory 1 tape information 3 Cable 1 6 Screw package 2 5 3.1 Appearance 3 Design Figure 3-1 Appearance User's Manual Table 3-1 Structure No. Name Description 1 Indicator Flashes green quickly: Pairing mode or reduced sensitivity mode. Solid green: Alarm event was triggered. Solid green for 2 seconds: Pairing successful. Slowly flashes green for 3 seconds: Pairing failed. 2 Peripheral port Connect the peripheral with the alarm cable. 3 On/Off switch Turn on or turn off the door detector plus. 4 Tamper switch When the tamper switch is released, the tamper alarm will be triggered. 5 Back cover If the back cover is opened, the tamper alarm will be triggered. 6 3.2 Dimensions Figure 3-2 Dimensions (mm [inch]) User's Manual 7 User's Manual 4 Adding the Door Detector Plus to the Hub Before you connect door detector plus to the hub, install the DMSS app to your phone. This manual uses iOS as an example. Make sure that the version of the DMSS app is 1.99.400 or later, and the hub is V1.001.00000005.0 or later. Make sure that you have already created an account, and added the hub to DMSS. Make sure that the hub has a stable internet connection. Make sure that the hub is disarmed. Step 1 Go to the hub screen, and then tap Peripheral to add the door detector. Step 2 Tap "+" to scan the QR code at the bottom of the door detector, and then tap Next. Step 3 Tap Next after the door detector plus has been found. Step 4 Follow the on-screen instructions and switch the door detector plus to on, and then tap Next. Step 5 Wait for the pairing. Step 6 Customize the name of the door detector plus, and select the area, and then tap Completed. 4.1 Installing the Door Detector Plus Prerequisites Before installation, add the door detector to the hub and check the signal strength of the installation location. We recommend installing the door detector in a place with a signal strength of at least 2 bars. We recommend using expansion screws when installing the door detector. Make sure to align of the magnet with that of the door detector during installation, otherwise normal use of the door detector might be affected. Procedure Step 1 Loosen the screw to open the door detector plus. 8 Figure 4-1 Open the door detector User's Manual Step 2 Take out the magnet. Figure 4-2 Take out the magnet Step 3 Drill 4 holes into the door according to the hole positions of the door detector, and then put the expansion bolts into the holes. Figure 4-3 Drill holes Step 4 Close the door detector. 9 Figure 4-4 Close the door detector User's Manual 4.2 Replacing the Battery The battery has been installed when leaving the factory, and the door detector plus can be used directly. If the battery is dead, you need to replace the battery. Step 1 Open the back cover of the door detector plus. Figure 4-5 Open the back cover Step 2 Replace the battery. When replacing the battery, make sure that the side marked with "" faces the back cover of the devices. 10 Figure 4-6 Replace the battery User's Manual Step 3 Close the back cover of the door detector plus. Figure 4-7 Close the back cover 11 User's Manual 5 Wireless Door Detector Plus Configuration You can view and edit general information of the door detector plus. 5.1 Viewing Status On the hub screen, select a door detector plus from the peripheral list, select and then you can view the status of the door detector plus. > Device Details, On the hub screen, select a door detector plus from the peripheral list, select > Device Channel, and then you can view the device channel of the door detector plus. You need to enable External Detector Config function in advance. Table 5-1 Status Parameter Temporary Deactivate Value The status for whether the functions of the repeater are enabled or disabled. : Enable. : Only disable tamper alarm. : Disable. Temperature Signal Strength The temperature of the environment. The signal strength between the hub and the door detector plus. : Low. : Weak. : Good. : Excellent. : No. Battery Level The battery level of the detector. : Fully charged. : Sufficient. : Moderate. : Insufficient. : Low. Tamper Status Online Status Tamper status of the door detector plus. Online and offline status of the door detector plus. : Online. : Offline. 12 Parameter Entering Delay Time Exiting Delay Time Door Status External Input Value User's Manual Entrance and exit delay time. Open or close status of the door. : Open. : Closed. On the hub screen, select a door detector plus from the peripheral list, select > Device Channel, and then you can view the device channel of the door detector plus. 24 H Protection Zone Status Doorbell Status Transmit through Repeater Program Version You need to enable External Detector Config function in advance. Active status of the 24 h protection zone. : Enabled. : Disabled. Open or close status of the doorbell. : Open. : Close. The status of whether the door detector plus forwards peripheral messages to the hub through the repeater. The program version of the door detector plus. 5.2 Configuring the Door Detector Plus On the hub screen, select a door detector from the peripheral list, and then tap the parameters of the door detector plus. to configure Table 5-2 Door detector plus parameters description Parameter Device Configuration Area Zone No. Temporary Deactivate Description View device name, type, SN and device model. Edit device name, and then tap Save to save configuration. Select the area to which the door detector plus is assigned. The zone No. assigned to the door detector alarm, which cannot be configured. Tap Enable, and then the function of the door detector plus will be enabled. Enable is set by default. Tap Only Disable Tamper Alarm, and then the system will only ignore tamper alarm messages. Tap Disable, and then the function of the door detector plus will be disabled. 13 Parameter LED Indicator 24 H Protection Zone Home Mode Delay Mode under Home Mode User's Manual Description LED Indicator is enabled by default. For details on indicator behavior, see "3.1 Appearance". If LED Indicator is disabled, the LED indicator will remain off regardless of whether the door detector is functioning normally or not. The peripheral located in the 24 h protection zone is always active whether the security system is configured in the armed mode or not. When the security system is Home armed, the detector will be armed only if its Home Mode is enabled. Enable the Delay Mode under Home Mode, the selected peripheral under the hub will be armed and the alarm will not be triggered until the end of customized delay time. Only enable Home Mode first can Delay Mode under Home Mode take effect. The system provides you with time to leave or enter the armed zone without alarm. Delay Time for Entering Arming Mode: When you enter the zone, if you do not disarm the system before the delay ends, an alarm will be triggered. Delay Time Make sure that the delay time for entering arming mode is no longer than 45 seconds in order to comply with EN50131-1. Delay Time for Exiting Arming Mode: When you are in the zone and arm the system, if you do not leave the zone before the delay ends, an alarm will be triggered. Select from 0 s to 120 s. Alarm-video Linkage Video Channel Door Detector Alarm Config External Detector Config The arming mode will be effective after the delay time. When an alarm is triggered, the peripherals will report the alarm events to the hub and then will link events. Select the video channel as needed. You can enable and disable the door detector alarm. After disabling, no alarm is triggered when the door detector is opened. You can enable or disable the external detector. After enabling, the external detector status will be displayed. Link external input to siren External input type: You can select from Normally Open(default), Normally Closed and Pulse. 14 Parameter Shock Detector Config User's Manual Description You can enable or disable the shock detector. After enabling, you can configure shock detector parameters. Link Shock Alarm to Siren Sensitivity: You can select from High, Medium (default), and Low. Ignore Simple Crash Sound: It is disabled by default. Tilt Detector Config Chime Overtemperature Alarm Signal Strength Detection Detector Test In an installation environment with shock, we recommend you enable Ignore Simple Crash Sound. You can enable or disable the tilt detector. After enabling, you can configure tilt detector parameters. Link Tilt Alarm to Siren Tilted Angle: You can select from 5deg, 10deg, 15deg, 20deg, 25deg. The default value is 5deg. When the detector detects the tilted angel exceeds the set value, an alarm is triggered. Delay Tilt Alarm: You can select from 1s, 2s, 3s, 5s, 10s, 15s, 20s, 30s, 45s, 60s. The default value is 2s. When the detector detects that the tilted angle exceeds the set angle and does not recover beyond the set time, an alarm is triggered. After enabling, when the area is disarmed, if the door detector is opened, the indoor siren will be triggered. Enable the Over-temperature Alarm function, and then the alarm will be triggered when the temperature of the area where the water leak detector is installed is higher or lower than the defined one. Test the current signal strength. Detect whether the peripheral works. Select from high, low, and automatic. The higher the transmission power, the farther the signal can travel, but the greater the power consumption. Transmit Power Cloud Update Delete If you select Low, the door detector plus will enter reduced sensitivity mode until you select another option. The reduced sensitivity mode is only available when the version of the DMSS app is 1.97 or later, the hub is V1.001.0000000.6.R.211228 or later, and the door detector is V1.000.0000001.0.R.20211203 or later. Update online. Delete the online peripheral. Go to the hub screen, select the peripheral from the list, and then swipe left to delete it. 15 User's Manual Appendix 1 Cybersecurity Recommendations Cybersecurity is more than just a buzzword: it's something that pertains to every device that is connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic steps toward protecting and strengthening networks and networked appliances will make them less susceptible to attacks. Below are some tips and recommendations from Dahua on how to create a more secured security system. Mandatory actions to be taken for basic device network security: 1. Use Strong Passwords Please refer to the following suggestions to set passwords: The length should not be less than 8 characters. Include at least two types of characters; character types include upper and lower case letters, numbers and symbols. Do not contain the account name or the account name in reverse order. Do not use continuous characters, such as 123, abc, etc. Do not use overlapped characters, such as 111, aaa, etc. 2. Update Firmware and Client Software in Time According to the standard procedure in Tech-industry, we recommend to keep your device (such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the system is equipped with the latest security patches and fixes. When the device is connected to the public network, it is recommended to enable the"auto-check for updates" function to obtain timely information of firmware updates released by the manufacturer. We suggest that you download and use the latest version of client software. "Nice to have" recommendations to improve your device network security: 1. Physical Protection We suggest that you perform physical protection to device, especially storage devices. For example, place the device in a special computer room and cabinet, and implement well-done access control permission and key management to prevent unauthorized personnel from carrying out physical contacts such as damaging hardware, unauthorized connection of removable device (such as USB flash disk, serial port), etc. 2. Change Passwords Regularly We suggest that you change passwords regularly to reduce the risk of being guessed or cracked. 3. Set and Update Passwords Reset Information Timely The device supports password reset function. Please set up related information for password reset in time, including the end user's mailbox and password protection questions. If the information changes, please modify it in time. When setting password protection questions, it is suggested not to use those that can be easily guessed. 4. Enable Account Lock The account lock feature is enabled by default, and we recommend you to keep it on to guarantee the account security. If an attacker attempts to log in with the wrong password several times, the corresponding account and the source IP address will be locked. 5. Change Default HTTP and Other Service Ports We suggest you to change default HTTP and other service ports into any set of numbers between 16 User's Manual 102465535, reducing the risk of outsiders being able to guess which ports you are using. 6. Enable HTTPS We suggest you to enable HTTPS, so that you visit Web service through a secure communication channel. 7. MAC Address Binding We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing the risk of ARP spoofing. 8. Assign Accounts and Privileges Reasonably According to business and management requirements, reasonably add users and assign a minimum set of permissions to them. 9. Disable Unnecessary Services and Choose Secure Modes If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to reduce risks. If necessary, it is highly recommended that you use safe modes, including but not limited to the following services: SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication passwords. SMTP: Choose TLS to access mailbox server. FTP: Choose SFTP, and set up strong passwords. AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords. 10. Audio and Video Encrypted Transmission If your audio and video data contents are very important or sensitive, we recommend that you use encrypted transmission function, to reduce the risk of audio and video data being stolen during transmission. Reminder: encrypted transmission will cause some loss in transmission efficiency. 11. Secure Auditing Check online users: we suggest that you check online users regularly to see if the device is logged in without authorization. Check device log: By viewing the logs, you can know the IP addresses that were used to log in to your devices and their key operations. 12. Network Log Due to the limited storage capacity of the device, the stored log is limited. If you need to save the log for a long time, it is recommended that you enable the network log function to ensure that the critical logs are synchronized to the network log server for tracing. 13. Construct a Safe Network Environment In order to better ensure the safety of device and reduce potential cyber risks, we recommend: Disable the port mapping function of the router to avoid direct access to the intranet devices from external network. The network should be partitioned and isolated according to the actual network needs. If there are no communication requirements between two sub networks, it is suggested to use VLAN, network GAP and other technologies to partition the network, so as to achieve the network isolation effect. Establish the 802.1x access authentication system to reduce the risk of unauthorized access to private networks. Enable IP/MAC address filtering function to limit the range of hosts allowed to access the 17 device. User's Manual More information Please visit Dahua official website security emergency response center for security announcements and the latest security recommendations. 18 User's ManualAdobe PDF Library 15.0