realme Buds 3 (RMA2419) Patient Fact Sheet

1. Global Product Metadata

Brand	realme
Product	realme Buds 3 (3.5mm Audio Jack)
Model	RMA2419
EAN-13	6941764462700 [EAN-13 Barcode]
Color	Black
Country of Origin	China
Manufacturer	Jiangxi Lianchuang Hongsheng Electronic Co., Ltd., No. 818, Yaohuxi 6th Road, High-Tech Industries Development Zone, Nanchang, Jiangxi, China 330096
Importer/Responsible (India)	Realme Mobile Telecommunications (India) Private Limited, 3rd Floor, Tower B, Building Number 8, DLF Cyber City, Gurugram-122002, Haryana, India
Customer Care (India)	service@realme.com \| 18001022777
Month/Year of Manufacture	May 2025
MRP (Incl. of all taxes)	INR 999.00
Pack Contents	Earphone x1 User Guide x1 Eartips S x1 pair, M x1 pair (pre-installed), L x1 pair
Warranty	6 months (manufacturing defects only)

1.1 Legal and Contact Details

Legal Name	Realme Mobile Telecommunications (India) Private Limited
Headquarter/Registered Office Address	3rd Floor, Tower B, Building Number 8, DLF Cyber City, Gurugram-122002, Haryana, India
CIN	U32301HR2018PTC076011
Website	www.realme.com/in
Customer Care - Phone	18001022777
Customer Care - Email	service@realme.com
Customer Care - Address	Realme Mobile Telecommunications (India) Private Limited, 3rd Floor, Tower B, Building Number 8, DLF Cyber City, Gurugram-122002, Haryana, India
Grievance Officer - Name	Dilip Parmar
Grievance Officer - Designation	Customer Escalation Specialist
Grievance Officer - Phone	9711012312
Grievance Officer - Email	grievance.officer@realme.com
Grievance Officer - Address	Realme Mobile Telecommunications (India) Private Limited, 3rd Floor, Tower B, Building Number 8, DLF Cyber City, Gurugram-122002, Haryana, India

2. Overview

This product is a consumer audio earphone, not a medical device.

3. Benefits and Risks

Benefits: Clear sound, in-line mic, tangle-resistant cable.

Risks: Hearing damage from loud volume; choking hazard (eartips).

4. If Issues Occur

One side silent ➡️ ensure plug fully inserted; try another device; clean mesh. Skin/ear irritation ➡️ stop use; clean eartips; seek medical advice if persistent.

5. Disposal

Use authorized e-waste/WEEE collection; do not burn or dismantle.

Revision History

Version	Date	Description	Author/Approver
1.0	May 2025	Initial release	Compliance Team / Compliance

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Patient Fact Sheet (Consumer Information)