Dell EMC iDRAC Service Module 4.2.0.0 User's Guide

The Dell EMC iDRAC Service Module (iSM) is a lightweight software component designed to enhance the functionality of Dell EMC PowerEdge servers. It integrates with the Integrated Dell Remote Access Controller (iDRAC) interfaces, including the user interface (UI), RACADM command-line interface (CLI), Redfish, and Web Services Management (WS-Man), by providing additional monitoring data and management capabilities.

This user's guide offers comprehensive information on installing, configuring, and utilizing the iDRAC Service Module version 4.2.0.0. It covers a wide range of topics essential for system administrators and IT professionals.

Key Topics Covered

• New features and supported operating systems for iSM 4.2.0.0.
• Detailed installation procedures for Microsoft Windows, Linux, and VMware ESXi environments.
• Configuration options and best practices.
• Security configurations to protect server communications.
• In-depth explanations of features such as S.M.A.R.T monitoring, SupportAssist, operating system information gathering, remote iDRAC reset, and software RAID enumeration.
• Guidance on troubleshooting common issues and frequently asked questions.

Supported Platforms and Resources

The iDRAC Service Module 4.2.0.0 supports a broad spectrum of Dell EMC PowerEdge servers, ranging from the yx2x to yx5x series. It is compatible with various operating systems, including Microsoft Windows Server versions, Red Hat Enterprise Linux, Ubuntu Server, and VMware ESXi.

For further assistance, documentation, and software downloads, Dell Technologies provides comprehensive resources:

• Visit the Dell Support website for product information and downloads.
• Access iDRAC-specific documentation at Dell iDRAC Manuals.