User Manual for Mannington models including: 1.0-1.5 Stair Tread Flooring, 1.0-1.5, Stair Tread Flooring, Tread Flooring, Flooring
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DocumentDocumentWARRANTIES AND FLOOR CARE Realta SimpleStairs® 1.0-1.5 Stair Tread Warranties and Floor Care IMMEDIATELY AFTER INSTALLATION · Avoid traffic for a minimum of 8 hours. · Keep traffic light during the first 24 hours. · Avoid scrubbing or washing the floor for 24 hours after installation. · Tip: On two-day jobs, every other step could be installed to allow use of the staircase. LIMITED WARRANTY FOR RESIDENTIAL USE Mannington warrants that SimpleStairs® Stair Treads will be free from manufacturing defects for 10 years following the date of the purchase, under normal household conditions.* * Normal household conditions mean the daily activities commonly associated with residential use and includes but not limited to that the floor will not stain from human or animal urine, vomit or feces. REMEDIES AVAILABLE TO YOU If your SimpleStairs® Stair Tread fails to perform as stated in the applicable Limited Warranty, Mannington will, at its option, (i) repair without charge the affected area to conform to the warranty; or (ii) replace the SimpleStairs® Stair Tread without charge with another SimpleStairs® Stair Tread of equal value and/or quality. If your SimpleStairs® Stair Tread was installed by a professional flooring contractor hired by you, Mannington will also pay for the professional labor cost to install your replacement SimpleStairs® Stair Tread. Warranty coverage for a replacement panel will be limited to the remaining time of the original warranty. THESE ARE YOUR EXCLUSIVE REMEDIES UNDER THE LIMITED WARRANTIES SET FORTH ABOVE. IF YOU HAVE A WARRANTY CLAIM: Contact your retailer and describe the problem. In many instances, the retailer can provide you with a solution to correct the situation. If retailer can not resolve, the retailer will file a claim on your behalf, If your retailer is out of business call Mannington Customer Care 1-800-FLOOR-US (1-800-356-6787) We do reserve the right to request a hard copy of the proof of purchase, (store receipt) if needed. Our representatives will provide you with help. Our representatives will provide you with helpful information to address your concern, or walk you through the easy steps to file a claim. We will make every effort to ensure that your claim is processed quickly and fairly. For further information regarding Mannington products, visit www.Mannington.com or call our customer care team 1 at 800-356-6787. Copyright © 2024 Mannington or its affiliates. All rights reserved. rev. 04.11.2024 WARRANTIES AND FLOOR CARE SimpleStairs® 1.0 and 1.5 Stair Tread Warranties and Floor Care You may write to us at: Mannington Mills Inc. Attn Claims Department 100 Marine Drive Calhoun, Ga 30701 Email: service@mannington.com For your reference, fill in the information and keep this sheet handy: SKU number: ______________________________ Purchase date: _________________________________________ Retailer where you purchased your Mannington SimpleStairs® Stair Tread: ________________________________________ Store phone number: _________________________________________ SIMPLESTAIRS® STAIR TREAD LIMITED WARRANTY EXCLUSIONS AND CONDITIONS · The Limited Warranties set forth herein apply only to flooring purchased after January 1, 2024. We do reserve the right to request a hard copy of the proof of purchase, (store receipt) if needed. · The Limited Warranties: o Do not apply to "seconds" or "off-goods" grade products. o Apply only to the original purchaser and the original installation site, and are not transferable. o Do not cover conditions or defects caused by improper installation or the use of improper and non-recommended adhesives. o Do not cover conditions caused by improper use or maintenance, including but not limited to: - Loss of gloss or build-up of dulling film due to lack of maintenance or improper maintenance - Damage resulting from failure to follow SimpleStairs® Stair Tread care instructions as outlined in this warranty - Scuffs, scratches, cuts - Damage or discoloration from carpet dyes, fertilizers, or other chemicals - Staining from use of mats not labeled non-staining - Damage caused by burns, flooding, fires and other accidents - Damaged caused by abuse (i.e. dragging heavy or sharp objects across the floor without proper protection) - Damage caused by caster wheels or vacuum cleaner beater bars. o The Limited Warranties do not cover discoloration from heat or sunlight. A combination of heat and sunlight can cause most home furnishings to fade or discolor. For further information, please see the Mannington Floor Care Instructions on this warranty. o Do not cover variations of color, shade, or texture of the floor you purchase from those shown on samples, photographs, or literature. · For purposes of the Limited Warranty for Residential use, "wear out" means complete loss of the Mannington wear layer so that the printed pattern or design of the floor is altered. · Although SimpleStairs® Stair Tread is not susceptible to damage from moisture, excessive subfloor damage is an ideal breeding ground for mold, mildew and fungus. The Limited Warranties do not cover discoloration from mold or from flooding, leaking plumbing or appliances, water entering through sliding glass doors or similar conditions. For further information regarding Mannington products, visit www.Mannington.com or call our customer care team 2 at 800-356-6787. Copyright © 2024 Mannington or its affiliates. All rights reserved. rev. 04.11.2024 WARRANTIES AND FLOOR CARE SimpleStairs® 1.0 and 1.5 Stair Tread Warranties and Floor Care · UNDER THE TERMS OF THESE LIMITED WARRANTIES, MANNINGTON WILL NOT BE LIABLE FOR AND SPECIFICALLY DISCLAIMS ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES OF ANY KIND, NO MATTER WHAT THE CAUSE. · Note: Some states or provinces do not allow the exclusion or limitation or exclusion may not apply to you. · HERE ARE NO IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, EXTENDING BEYOND THE TERMS OF THESE LIMITED WARRANTIES. · Note: Some states and provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. · EXCEPT AS SET FORTH HEREIN, THERE ARE NO EXPRESS WARRANTIES MADE BY MANNINGTON COVERING THIS PRODUCT. · This warranty gives you specific legal rights, and you may have other rights which vary from state to state in the U.S. or province to province in Canada. MANNINGTON FLOOR CARE INSTRUCTIONS · Use doormats outside each entrance to your home to prevent dirt, sand, grit or other substances such as oil, asphalt and driveway sealer from being tracked onto your floor. Use mats labeled non-staining on your floor. · To minimize staining from asphalt tracking, we suggest you use latex-based driveway sealer on your driveway. · Close your curtains or blinds where extreme sunlight hits the floor. Like with all floor coverings, protect the finished SimpleStairs® Stair Tread installation from exposure to direct sunlight. A combination of heat and sunlight can cause most home furnishings to fade or discolor. Avoid exposure to direct sunlight for prolonged periods. During peak sunlight hours, the use of blinds or drapes is recommended. Prolonged direct sunlight can result in discoloration and excessive temperatures may cause floor expansion (which may cause buckling). · Sweep your floor regularly (at least once per week). · Prevent stains by wiping up spills immediately. · Occasional mopping is recommended when dirt builds up and sweeping alone is not sufficient. Use a solution of 2-3 capfuls of clear, non-sudsy ammonia based cleaner in one gallon of warm water. Use of more than the recommended amount of cleaning solution may leave a dulling film. Do not use soap or detergent products as they will leave a dulling film. Rinsing is not required, but if time permits, rinsing will provide the best care. Caution: Stairs may be slippery when wet. Be sure to wait for the stairs to dry before using after cleaning. Use extreme caution when walking on a wet floor. The overall stain resistance of SimpleStairs® Stair Treads is excellent and most spills will wipe off quickly and easily with a clean, white cloth. Removing certain substances may take a little extra effort, as outlined in the chart below. · Start with first step listed in the below chart. · Only do steps necessary to resolve the problem. · Always use a clean, white cloth for wiping up stains and turn it frequently to avoid spreading the stain. · Rinse with clean water and allow area to dry between steps. · If stain removal causes a change in gloss level, apply polish per recommended guidelines. For further information regarding Mannington products, visit www.Mannington.com or call our customer care team 3 at 800-356-6787. Copyright © 2024 Mannington or its affiliates. All rights reserved. rev. 04.11.2024 WARRANTIES AND FLOOR CARE SimpleStairs® 1.0 and 1.5 Stair Tread Warranties and Floor Care Maintenance Chart Stain/Problem Food, Beverages Tar, Oil, Asphalt, Paint (Oil Based) Scuffs, Marks, Scratches Minor Cuts, Burns Rust Lipstick, Antiseptics Crayon, Ink, Hair Dye, Permanent Marker Fading, or Discoloration, Thermal Expansion Recommendation If a substance is gummy, scrape off with a dull knife. Clean using a solution of 2-3 capfuls of clear, non-sudsy ammonia based cleaner in one gallon of warm water and a soft nylon pad or soft bristle brush. Use of more than the recommended amount of cleaning solution may leave a dulling film. Do not use soap or detergent products as they will leave a dulling film. Rinsing is not required, but if time permits, rinsing will provide the best care. Saturate a clean, white cloth with bleach* solution, cover stain and allow to stand for no more than 1 hour. Scrape excess substance off with a dull knife. Clean using a solution of 2-3 capfuls of clear, non-sudsy ammonia based cleaner in one gallon of warm water and a soft nylon pad or soft bristle brush. Use of more than the recommended amount of cleaning solution may leave a dulling film. Do not use soap or detergent products as they will leave a dulling film. Rinsing is not required, but if time permits, rinsing will provide the best care. Wipe with a clean, white cloth dampened with lighter fluid, painter's naphtha or isopropyl alcohol.* Limit traffic over damaged area, cover with masking tape, contact your retailer, or Mannington Customer Care at 1-800-FLOOR-US (1-800-356-6787) or visit us at www.mannington.com for advice. Clean using a rust removal cleaner recommended for use on vinyl or linoleum flooring. Follow directions, then do a final cleaning of the affected area using 2-3 capfuls of clear, non-sudsy ammonia based cleaner in one gallon of warm water. Use of more than the recommended amount of cleaning solution may leave a dulling film. Do not use soap or detergent products as they will leave a dulling film. Rinsing is not required, but if time permits, rinsing will provide the best care. Scrape off excess with dull knife. Clean using a solution of 2-3 capfuls of clear, non-sudsy ammonia based cleaner in one gallon of warm water and a soft pad or soft bristle brush. Use of more than the recommended amount of cleaning solution may leave a dulling film. Do not use soap or detergent products as they will leave a dulling film. Rinsing is not required, but if time permits, rinsing will provide the best care. Wipe with a clean, white cloth dampened with lighter fluid, painter's naphtha or isopropyl alcohol. **If more cleaning is necessary, saturate a clean, white cloth with bleach* solution, cover stain and allow to stand for no more than one hour. Clean using a solution of 2-3 capfuls of clear, non-sudsy ammonia based cleaner in one gallon of warm water and a soft nylon pad or soft bristle brush. Use of more than the recommended amount of cleaning solution may leave a dulling film. Do not use soap or detergent products as they will leave a dulling film. Rinsing is not required, but if time permits, rinsing will provide the best care. Wipe with a clean, white cloth dampened with lighter fluid, painter's naphtha or isopropyl alcohol.** To limit amount of heat directed on the floor, close curtains or blinds where extreme sunlight hits floor or thermal UV film may be applied. CAUTION: *Please follow directions listed on the container. **Lighter fluid, painter's naphtha and isopropyl alcohol are flammable liquids. Please follow precautions listed on the container. NOTE: Stairs may be slippery when wet. Be sure to wait for the stairs to dry before using after cleaning. Be sure to register your new floor at Mannington.com/Register for a chance to win $100 and for proper warranty coverage. For further information regarding Mannington products, visit www.Mannington.com or call our customer care team 4 at 800-356-6787. Copyright © 2024 Mannington or its affiliates. All rights reserved. rev. 04.11.2024