User Guide for BlackBerry models including: Enterprise Software Lifecycle, Enterprise, Software Lifecycle, Lifecycle
Software lifecycle: BlackBerry UEM
CylanceGATEWAY desktop agent for Windows Version General availability End of support End of technical support 2.9 November 29, 2023 TBA TBA 2.8 June 6, 2023 July 29, 2024 July 29, 2025
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DocumentDocumentBlackBerry Enterprise Software Lifecycle Reference Guide November 2023 2023-11-10Z | |2 Contents BlackBerry enterprise software lifecycle........................................................... 4 Software lifecycle: Cylance cybersecurity......................................................... 5 Software lifecycle: CylancePROTECT Desktop.................................................................................................... 5 Support for CylancePROTECT Desktop on legacy operating systems................................................... 6 Software lifecycle: CylanceOPTICS.......................................................................................................................7 Software lifecycle: CylanceGATEWAY.................................................................................................................. 7 Software lifecycle: CylancePERSONA Desktop....................................................................................................8 Software lifecycle: CylanceON-PREM................................................................................................................... 8 Software lifecycle: CylanceHYBRID...................................................................................................................... 9 Software lifecycle: Cylance OEM Engine..............................................................................................................9 Software lifecycle: BlackBerry enterprise servers........................................... 10 Software lifecycle: BlackBerry UEM....................................................................................................................10 Support for BlackBerry UEM on legacy Windows operating systems.................................................. 10 Software lifecycle: BlackBerry Enterprise Mobility Server................................................................................ 11 Support for BlackBerry Enterprise Mobility Server on legacy Windows operating systems................ 11 Software lifecycle: Legacy enterprise servers................................................................................................... 12 Software lifecycle: Good enterprise products..................................................14 Software lifecycle: Good Dynamics servers.......................................................................................................14 Software lifecycle: Good for Enterprise servers................................................................................................ 15 Software lifecycle: Other Good solutions...........................................................................................................15 Software lifecycle: BlackBerry Workspaces.....................................................16 Software lifecycle: BlackBerry 2FA................................................................. 21 Software lifecycle: BlackBerry AtHoc.............................................................. 22 Software lifecycle: BlackBerry Dynamics SDK................................................. 24 Legal notice.................................................................................................... 28 | | iii BlackBerry enterprise software lifecycle This guide provides lifecycle dates for all BlackBerry enterprise software products. The following table explains the software lifecycle terms used throughout this guide. Term Definition General availability This is the date on which the product or service was released and made available to the general public. End of support This is the date on which BlackBerry will no longer provide fixes, updates, or security patches for the specified version of the product or service. For more information, see BlackBerry Enterprise Software Lifecycle Terminology. End of technical support This is the date on which BlackBerry will no longer provide technical support or workarounds to resolve any product or service issues for the specified version of the product or service. For more information, see BlackBerry Enterprise Software Lifecycle Terminology. End of sale This is the date on which the product or service are no longer available for sale from BlackBerry. End of life This is the date on which BlackBerry will no longer provide fixes, updates, security patches, or workarounds for any version of the software to resolve any product or service issues. The product will no longer be supported by BlackBerry and there will be no new versions of the software. | BlackBerry enterprise software lifecycle | 4 Software lifecycle: Cylance cybersecurity This section provides lifecycle dates for Cylance cybersecurity products. Software lifecycle: CylancePROTECT Desktop The following table provides lifecycle dates for the specified versions of the CylancePROTECT Desktop agent. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the Cylance Endpoint Security documentation. CylancePROTECT Desktop agent for Windows Version 3.1 3.0 1584 1580 1578 1574 1570 and earlier General availability January 23, 2023 March 8, 2022 October 12, 2021 August 3, 2021 September 8, 2020 November 20, 2020 September 14, 2020 End of support TBA October 23, 2023 November 8, 2022 June 12, 2022 April 16, 2022 April 16, 2022 July 20, 2021 End of technical support TBA October 23, 2024 November 8, 2023 June 12, 2023 November 16, 2024 November 16, 2023 November 22, 2022 CylancePROTECT Desktop agent for macOS Version 3.2 3.1 3.0 1594 1590 1580 1574 and earlier General availability October 4, 2023 October 31, 2022 December 2, 2021 September 22, 2021 June 30, 2021 January 19, 2021 November 20, 2020 End of support TBA June 4, 2024 July 1, 2023 August 2, 2022 May 22, 2022 February 28, 2022 September 19, 2021 End of technical support TBA June 4, 2025 July 1, 2024 August 2, 2023 May 22, 2023 February 28, 2023 November 30, 2022 | Software lifecycle: Cylance cybersecurity | 5 CylancePROTECT Desktop agent for Linux (on-premises and cloud) Version General availability End of support End of technical support 3.1 November 7, 2022 TBA TBA 3.0 15941 February 7, 2022 February 1, 2022 July 7, 2023 November 1, 2023 July 7, 2024 November 1, 2024 1590 June 30, 2021 October 7, 2022 October 7, 2023 1580 January 19, 2021 February 28, 2022 February 28, 2023 1574 and earlier November 20, 2020 September 19, 2021 November 30, 2022 1 On-premises release only Support for CylancePROTECT Desktop on legacy operating systems BlackBerry provides continued support for specific versions of the CylancePROTECT Desktop agent on the following legacy operating systems. The operating systems below are designated as legacy because they have been deprecated by the manufacturer. Changes to the information below will be published at least 12 months in advance to help customers prepare for the removal of support for legacy operating systems. OS Required version of the CylancePROTECT Desktop agent Windows XP 2.1.1568 Windows Vista 2.1.1564 Windows 8 2.1.1564 Windows Server 2008 R2 3.0.1005* Windows Server 2008 2.1.1568 Windows Server 2003 2.1.1568 Linux RHEL 6.6 to 6.10 3.1.100x *Windows Server 2008 R2 also supports the CylanceOPTICS agent version 3.2.1299. Note: · BlackBerry strongly encourages customers to upgrade desktop devices to modern operating systems that are actively supported by the manufacturer and to upgrade to the latest available version of the CylancePROTECT Desktop agent to benefit from the latest features and fixes. For more information about the operating systems and the agent versions that BlackBerry officially supports, see the CylancePROTECT Desktop compatibility matrix and the CylancePROTECT Desktop requirements. | Software lifecycle: Cylance cybersecurity | 6 · CylancePROTECT Desktop agent version 2.1.1564 and 1568 are no longer available for download from the Cylance console, but they are available by request from BlackBerry Technical Support. · BlackBerry Technical Support will engage in commercially reasonable efforts to resolve or provide a workaround for CylancePROTECT Desktop issues on the indicated legacy operating systems, but the success of resolutions or workarounds cannot be guaranteed. · BlackBerry Engineering does not commit to bug fixes, security updates, or feature enhancements for legacy operating systems, for the following reasons: · Legacy operating systems do not support the framework or technologies that BlackBerry requires for our products. · The manufacturer has decided to no longer support these operating systems, which could expose serious security flaws or defects that the manufacturer will not address. Software lifecycle: CylanceOPTICS The following table provides lifecycle dates for the specified versions of the CylanceOPTICS agent. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the Cylance Endpoint Security documentation. Version General availability End of support End of technical support 3.2 March 28, 2022 TBA TBA 3.1.1 February 14, 2022 Dec 15, 2023 Dec 15, 2024 3.1 December 14, 2021 Dec 15, 2023 Dec 15, 2024 3.0 July 19, 2021 Dec 15, 2023 Dec 15, 2024 2.5.3000 2.5.3010 April 1, 2021 May 31, 2024 May 31, 2025 2.5.2100 November 10, 2020 September 1, 2023 September 1, 2024 2.5.2000 and November 1, 2020 earlier November 1, 2021 November 30, 2022 Software lifecycle: CylanceGATEWAY The following table provides lifecycle dates for the specified versions of the CylanceGATEWAY desktop agent. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the Cylance Endpoint Security documentation. CylanceGATEWAY desktop agent for Windows Version 2.8 General availability June 6, 2023 End of support TBA End of technical support TBA | Software lifecycle: Cylance cybersecurity | 7 Version 2.7 2.5 General availability March 9, 2023 August 4, 2022 CylanceGATEWAY desktop agent for macOS Version 2.8 2.7 2.5 General availability June 6, 2023 March 1, 2023 August 8, 2022 End of support February 6, 2024 November 9, 2023 End of support TBA February 6, 2024 November 1, 2023 End of technical support February 6, 2025 November 9, 2024 End of technical support TBA February 6, 2025 November 1, 2024 Software lifecycle: CylancePERSONA Desktop The following table provides lifecycle dates for the specified versions of the CylancePERSONA Desktop agent. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. Version General availability End of support End of technical support 1.3 January 31, 2022 July 20, 2023 January 1, 2024 1.2 July 29, 2021 January 31, 2023 January 1, 2024 1.1 April 7, 2021 March 29, 2022 March 29, 2023 1.0 November 12, 2020 December 7, 2021 December 7, 2022 Software lifecycle: CylanceON-PREM The following table provides lifecycle dates for the specified versions of CylanceON-PREM. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the CylanceON-PREM documentation. Version General availability End of support End of technical support 2.0 September 21, 2022 TBA TBA 1.9 April 7, 2022 September 21, 2023 September 21, 2024 1.8 and - earlier March 31, 2023 March 31, 2024 | Software lifecycle: Cylance cybersecurity | 8 Software lifecycle: CylanceHYBRID The following table provides lifecycle dates for the specified versions of CylanceHYBRID. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the CylanceHYBRID documentation. Version General availability End of support End of technical support 2.0 January 26, 2022 TBA TBA 1.4.15 October 14, 2021 TBA TBA Earlier than 1.4.15 March 31, 2023 March 31, 2024 Software lifecycle: Cylance OEM Engine The following table provides lifecycle dates for the specified versions of the Cylance OEM Engine. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. Version General availability End of support End of technical support 1.1 March 9, 2023 TBA TBA 1.0 x August 8, 2022 November 30, 2023 November 30, 2024 0.11.x October 14, 2021 October 31, 2023 October 31, 2024 Earlier - than 0.11.x March 30, 2023 March 30, 2024 | Software lifecycle: Cylance cybersecurity | 9 Software lifecycle: BlackBerry enterprise servers This section provides lifecycle dates for BlackBerry enterprise server products. Software lifecycle: BlackBerry UEM The following table provides lifecycle dates for the specified versions of BlackBerry UEM. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the BlackBerry UEM documentation. Version General availability End of support End of technical support 12.19 October 24, 2023 TBA TBA 12.18 May 18, 2023 October 24, 2024 October 24, 2025 12.17 September 15, 2022 May 18, 2024 May 18, 2025 12.16 March 17, 2022 September 15, 2023 September 15, 2024 12.15 September 8, 2021 March 17, 2023 March 17, 2024 12.14 April 26, 2021 September 8, 2022 September 8, 2023 12.13 June 17, 2020 April 26, 2022 April 26, 2023 12.12 January 13, 2020 June 17, 2021 June 17, 2022 12.11 June 5, 2019 January 13, 2021 January 13, 2022 12.10 December 3, 2018 June 5, 2020 June 5, 2021 12.9 July 23, 2018 December 3, 2019 December 3, 2020 12.8 March 29, 2018 July 23, 2019 July 23, 2020 12.7 July 24, 2017 March 29, 2019 March 29, 2020 12.6 December 22, 2016 July 24, 2018 July 24, 2019 Support for BlackBerry UEM on legacy Windows operating systems BlackBerry provides limited support for legacy Windows operating systems that are no longer supported by Microsoft. Changes to the information below will be published in advance to help customers prepare for the removal of support for legacy operating systems. | Software lifecycle: BlackBerry enterprise servers | 10 Windows OS Windows Server 2012 R2 Windows Server 2012 UEM versions with limited support 12.17 to 12.19 12.17 to 12.19 BlackBerry strongly encourages customers to upgrade to modern operating systems that are actively supported by the manufacturer. For more information about the operating systems that UEM officially supports, see the UEM Compatibility Matrix and the UEM Documentation. Software lifecycle: BlackBerry Enterprise Mobility Server The following table provides lifecycle dates for the specified versions of the BlackBerry Enterprise Mobility Server. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the BlackBerry Enterprise Mobility Server documentation. Version General availability End of support End of technical support 3.7 November 1, 2023 TBA TBA 3.6 May 16, 2023 November 1, 2024 November 1, 2025 3.5 October 26, 2022 May 16, 2024 May 16, 2025 3.4 March 30, 2022 October 26, 2023 October 26, 2024 3.3 September 7, 2021 March 30, 2023 March 30, 2024 3.2 March 23, 2021 September 7, 2022 September 7, 2023 3.1 July 13, 2020 March 23, 2022 March 23, 2023 2.13 January 28, 2020 July 13, 2021 July 13, 2022 2.12 June 14, 2019 January 28, 2021 January 28, 2022 2.10 November 29, 2018 June 14, 2020 June 14, 2021 2.9 August 8, 2018 November 29, 2019 November 29, 2020 2.8 April 2, 2018 August 8, 2019 August 8, 2020 2.6 July 26, 2017 April 2, 2019 April 2, 2020 2.4 March 8, 2017 July 26, 2018 July 26, 2019 Support for BlackBerry Enterprise Mobility Server on legacy Windows operating systems BlackBerry provides limited support for legacy Windows operating systems that are no longer supported by Microsoft. | Software lifecycle: BlackBerry enterprise servers | 11 Changes to the information below will be published in advance to help customers prepare for the removal of support for legacy operating systems. Windows OS BEMS versions with limited support Windows Server 2012 R2 3.5 to 3.7 Windows Server 2012 3.5 to 3.7 BlackBerry strongly encourages customers to upgrade to modern operating systems that are actively supported by the manufacturer. For more information about the operating systems that BEMS officially supports, see the BEMS Compatibility Matrix and the BEMS Documentation. Software lifecycle: Legacy enterprise servers The following table provides lifecycle dates for the specified versions of legacy enterprise server products. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. BlackBerry Enterprise Server 12 Note that BlackBerry Enterprise Server 12 has been rebranded as BlackBerry UEM. See Software lifecycle: BlackBerry UEM. Version General availability End of support 12.5 June 30, 2016 July 24, 2018 12.4 January 29, 2016 June 30, 2017 12.3 October 30, 2015 January 29, 2017 12.2 July 9, 2015 October 30, 2016 12.1 February 27, 2015 July 9, 2016 12.0 November 13, 2014 February 27, 2016 BlackBerry Enterprise Server 10 Version 10.2 10.1 10.0 General availability November 20, 2013 May 14, 2013 January 23, 2013 End of sale November 20, 2014 November 20, 2013 December 31, 2015 End of support June 30, 2017 May 31, 2015 May 31, 2015 | Software lifecycle: BlackBerry enterprise servers | 12 BlackBerry Enterprise Server Product General availability BES for IBM Domino 5.0.4 September 20, 2012 BES for Microsoft Exchange 5.0.4 September 20, 2012 BES for Microsoft Office March 17, 2011 365 1.0 BES for Novell GroupWise 5.0.4 November 19, 2013 BlackBerry Business Cloud Services October 25, 2011 BlackBerry Enterprise Server Express Product General availability BES Express for IBM Domino 5.0.4 September 20, 2012 BES Express for September 20, 2012 Microsoft Exchange 5.0.4 End of sale November 16, 2014 November 16, 2014 November 16, 2014 November 16, 2014 May 18, 2016 End of sale October 29, 2014 October 29, 2014 End of support January 4, 2022 January 4, 2022 January 4, 2022 January 4, 2022 August 26, 2016 End of support January 4, 2022 January 4, 2022 | Software lifecycle: BlackBerry enterprise servers | 13 Software lifecycle: Good enterprise products This section provides lifecycle dates for Good enterprise products. Software lifecycle: Good Dynamics servers The following tables provide lifecycle dates for the specified versions of Good Dynamics servers. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. Good Control and Good Proxy (on-premises) Version 5.x 4.x 3.x 2.x 1.x General availability March 2018 July 2017 December 2016 August 2015 November 2011 End of support TBA March 2019 March 2019 December 2016 August 2016 Good Control Version MDM/MAM End of sale May 31, 2016 End of life May 31, 2017 Good Wrapping Server Version 1.x General availability May 2013 End of life September 15, 2017 Good Enterprise Mobility Server Note that the Good Enterprise Mobility Server was rebranded as the BlackBerry Enterprise Mobility Server. See Software lifecycle: BlackBerry Enterprise Mobility Server. Version General availability End of support 2.x November 2015 1.5 August 2015 July 2017 November 2016 | Software lifecycle: Good enterprise products | 14 Software lifecycle: Good for Enterprise servers The following table provides lifecycle dates for the specified Good for Enterprise servers. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. Product End of sale End of life Good Mobile Messaging server August 31, 2016 August 31, 2017 Good Mobile Control and Good Mobile Access August 31, 2016 August 31, 2017 Software lifecycle: Other Good solutions The following table provides lifecycle dates for other Good solutions. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. Product End of sale End of life BlackBerry Share NA August 31, 2020 Good AppCentral May 16, 2016 May 31, 2017 Good Samsung for Knox February 29, 2016 August 31, 2016 Macheen Mobile Connect January 26, 2016 February 28, 2017 BoxTone MDM January 26, 2016 January 26, 2016 3LM Enterprise MDM January 26, 2016 January 26, 2016 Good Pro NA January 26, 2016 Good MSM February 28, 2017 February 28, 2018 Good Connect February 27, 2018 June 30, 2018 Good Control Cloud NA June 30, 2020 | Software lifecycle: Good enterprise products | 15 Software lifecycle: BlackBerry Workspaces The following tables provide lifecycle dates for the specified versions of BlackBerry Workspaces products. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the BlackBerry Workspaces documentation. BlackBerry Workspaces Server (deployed with Appliance-X) Version 11.8 11.7 11.6 11.5 11.x 10.x 9.x 8.x 7.x 6.x 1.14.x 1.13.x 1.12.x 1.11.x 1.10.x 1.9.x and earlier General availability January 31, 2023 March 31, 2022 February 14, 2022 November 9, 2021 April 5, 2021 June 30, 2020 March 26, 2020 June 5, 2019 January 7, 2019 September 4, 2018 June 25, 2018 April 1, 2018 October 10, 2017 June 29, 2017 April 6, 2017 December 18, 2016 End of support TBA Jan 31, 2024 March 31, 2023 March 31, 2023 November 9, 2022 April 5, 2022 December 31, 2021 June 5, 2021 November 30, 2020 January 7, 2020 September 30, 2019 April 30, 2019 January 1, 2019 January 1, 2019 November 1, 2018 February 28, 2018 BlackBerry Workspaces Server (deployed with vApp) Version 8.x 7.x General availability May 30, 2019 December 2, 2018 End of support June 5, 2021 November 30, 2020 | Software lifecycle: BlackBerry Workspaces | 16 Version 6.x 5.9.x 5.8.x 5.7.x 5.6.x 5.5.x 5.4.x and earlier General availability August 19, 2018 April 8, 2018 December 10, 2017 October 8, 2017 September 12, 2017 May 23, 2017 March 6, 2017 BlackBerry Workspaces Server Unified Content Connector Version 2.5.x 2.4.x 2.3.x 2.2.x and earlier General availability May 5, 2019 December 2, 2018 April 8, 2018 January 16, 2018 BlackBerry Workspaces Plug-in for BlackBerry UEM Version 4.10.x 4.9.x 4.8.x 4.7.x 4.6.x 4.5.x 3.2.x General availability April 26, 2021 June 29, 2020 January 13, 2020 June 5, 2019 December 3, 2018 July 23, 2018 July 24, 2017 End of support December 2, 2019 September 30, 2019 April 30, 2019 April 30, 2019 April 30, 2019 November 1, 2018 February 28, 2018 End of support TBA November 30, 2020 December 2, 2019 Not supported End of support TBA April 26, 2022 June 17, 2021 January 13, 2021 June 5, 2020 December 3, 2019 March 29, 2019 | Software lifecycle: BlackBerry Workspaces | 17 BlackBerry SharePoint Connector Version 3.2.x and earlier General availability November 1, 2015 BlackBerry Workspaces for iOS Version 11.5.x 11.x 10.x 9.x 8.x 7.x 6.x 5.5.x 5.4.x 5.3.x 5.2.x 5.1.x 5.0.x General availability November 11, 2021 April 8, 2021 July 15, 2020 March 30, 2020 July 15, 2019 January 28, 2019 October 18, 2018 September 17, 2018 February 25, 2018 November 13, 2017 June 11, 2017 March 16, 2017 November 23, 2016 BlackBerry Workspaces for Android Version 11.5.x 11.x 10.x 9.x 8.x General availability November 11, 2021 April 8, 2021 July 15, 2020 April 14, 2020 June 3, 2019 End of support November 1, 2018 End of support TBA November 11, 2022 April 8, 2022 July 15, 2021 March 30, 2021 July 15, 2020 December 31, 2019 October 18, 2019 September 30, 2019 Not supported Not supported Not supported Not supported End of support TBA November 11, 2022 April 8, 2022 July 15, 2021 April 14, 2021 | Software lifecycle: BlackBerry Workspaces | 18 Version 7.x 6.x 5.5.x 5.4.x 5.3.x 5.2.x 5.1.x 5.0.x General availability December 5, 2018 July 30, 2018 May 1, 2018 January 19, 2018 October 3, 2017 May 24, 2017 February 19, 2017 December 14, 2016 BlackBerry Workspaces for Windows Version 11.7 11.5.x 11.x 10.x 9.x 8.x 7.x 6.x 5.8.x 5.7.x 5.6.x 5.5.x 5.4.x and earlier General availability March 9, 2022 November 9, 2021 August 16, 2021 August 4, 2020 April 23, 2020 June 5, 2019 December 5, 2018 July 30, 2018 April 1, 2018 January 18, 2018 August 31, 2017 April 5, 2017 November 24, 2016 End of support June 3, 2020 December 5, 2019 August 31, 2019 Not supported Not supported Not supported Not supported Not supported End of support TBA March 9, 2023 November 9, 2022 April 16, 2022 August 4, 2021 April 23, 2021 June 5, 2020 September 30, 2019 September 30, 2019 April 30, 2019 January 1, 2019 November 1, 2018 February 28, 2018 | Software lifecycle: BlackBerry Workspaces | 19 BlackBerry Workspaces for macOS Version 11.5.x 10.x 9.x 8.x 4.x 3.8.x 3.7.x 3.6.x 3.5.x 3.4.x 3.3.x and earlier General availability November 9, 2021 July 8, 2020 April 23, 2020 August 26, 2019 April 1, 2019 September 21, 2018 July 3, 2018 September 10, 2017 July 27, 2017 February 8, 2017 December 29, 2016 BlackBerry Workspaces ME Platform iOS Android End of life December 20, 2018 December 20, 2018 End of support TBA November 9, 2022 July 8, 2021 April 23, 2021 August 26, 2020 April 1, 2020 September 30, 2019 September 30, 2019 January 1, 2019 November 1, 2018 February 28, 2018 | Software lifecycle: BlackBerry Workspaces | 20 Software lifecycle: BlackBerry 2FA The following table provides lifecycle dates for the specified versions of BlackBerry 2FA. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the BlackBerry 2FA documentation. Version General availability End of support 3.1 January 1, 2018 TBA 3.0 July 14, 2017 TBA 2.5 November 16, 2016 July 31, 2018 2.0 June 22, 2016 March 31, 2018 1.8 April 8, 2015 March 31, 2018 1.7 May 29, 2015 March 31, 2018 | Software lifecycle: BlackBerry 2FA | 21 Software lifecycle: BlackBerry AtHoc The following table provides lifecycle dates for the specified versions of BlackBerry AtHoc. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the BlackBerry AtHoc documentation. Limited availability (LA)/Cloud releases Version 7.18 7.17 7.16 7.15 (Cloud) 7.14 7.13 7.12 7.11 7.10 General availability September 2023 June 2023 September 2022 June 2022 May 2021 October 2020 July 2020 May 2020 December 2019 End of support January 2024 September 2023 June 2023 September 2022 June 2022 May 2021 October 2020 July 2020 May 2020 Long-term support (LTS) releases Version 7.15 (OnPrem) 7.9 General availability June 2022 October 2019 End of support June 2025 June 2023 Mobile app releases Version 4.12.1 4.12 4.11 4.10 General availability July 2023 February 2023 September 2022 May 2022 End of support October 2023 July 2023 February 2023 September 2022 | Software lifecycle: BlackBerry AtHoc | 22 Desktop app releases Version 7.5 (Windows) 2.5.1 (macOS) 7.4 (Windows) 2.5 (macOS) 7.3 (Windows) General availability September 2023 March 2023 December 2022 October 2022 June 2022 End of support TBA TBA September 2023 March 2023 December 2022 | Software lifecycle: BlackBerry AtHoc | 23 Software lifecycle: BlackBerry Dynamics SDK The following table provides lifecycle dates for the specified versions of the BlackBerry Dynamics SDK. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the BlackBerry Dynamics SDK documentation. BlackBerry Dynamics SDK for Android Version General availability Compatible OS version Launcher version End of support End of technical support 12.0 September 15, 10-14 12.0 2023 (targetSDKVersion 29-34) May 15, 2024 May 15, 2025 11.2 May 23, 2023 10-13 3.6 (targetSDKVersion 29-33) January 23, 2024 January 23, 2025 11.1 February 8, 2023 9-13 3.5.1 (targetSDKVersion 28-33) October 8, 2023 October 8, 2024 11.0 October 20, 2022 9-13 3.5 (targetSDKVersion 26-32) June 20, 2023 June 20, 2024 10.2 May 6, 2022 8-12 3.4 (targetSDKVersion 26-31) January 6, 2023 January 6, 2024 10.1 December 17, 2021 8-12 3.3.1.217 (targetSDKVersion 26-31) August 17, 2022 August 17, 2023 10.0 October 6, 2021 8-12 3.3.0.215 (targetSDKVersion 26-31) October 20, 2022 October 20, 2023 9.2 June 18, 2021 8-11 3.2.1.208 (targetSDKVersion 26-30) May 6, 2022 May 6, 2023 9.1 April 8, 2021 8-11 3.2.0.204 (targetSDKVersion 26-30) December 17, 2021 December 17, 2022 9.0 December 21, 7-11 3.1.1.189 2020 (targetSDKVersion 24-29) October 6, 2021 October 6, 2022 | Software lifecycle: BlackBerry Dynamics SDK | 24 Version General availability Compatible OS version Launcher version End of support 8.1 September 21, 7-11 3.1.1.189 2020 (targetSDKVersion 24-30) June 18, 2021 8.0 July 24, 2020 7-10 3.1.0.185 (targetSDKVersion 24-29) April 7, 2021 7.1 March 27, 2020 7-10 3.0.1.175 (targetSDKVersion 24-29) December 21, 2020 7.0 February 13, 2020 7-10 3.0.0.249 (targetSDKVersion 24-29) December 21, 2020 6.1 September 26, 6-10 2.10.1.154 2019 (targetSDKVersion 23-29) July 24, 2020 End of technical support June 18, 2022 April 7, 2022 December 21, 2021 December 21, 2021 July 24, 2021 BlackBerry Dynamics SDK for iOS Version General availability Compatible iOS version Launcher version 12.0 September 15, 15, 16, 17 12.0 2023 11.2 June 8, 2023 15, 16 3.6 11.1 February 8, 2023 15, 16 11.0 September 16, 14, 15, 16 2022 10.2 May 6, 2022 13, 14, 15 3.5.1 3.5 3.4 10.1 December 17, 13, 14, 15 2021 10.0 September 21, 13, 14, 15 2021 9.2 June 18, 2021 13, 14 3.3.1.304 3.3.0.303 3.2.0.296 Xcode version End of support End of technical support 14, 15 May 15, 2024 May 15, 2025 13, 14 13, 14 13, 14 February 8, 2024 October 8, 2023 May 16, 2023 February 8, 2025 October 8, 2024 May 16, 2024 12.5, 13 12.5, 13 12.5, 13 11, 12 January 6, 2023 January 6, 2024 August 17, 2022 August 17, 2023 September 16, September 16, 2022 2023 May 6, 2022 May 6, 2023 | Software lifecycle: BlackBerry Dynamics SDK | 25 Version General availability Compatible iOS version Launcher version 9.1 April 8, 2021 13, 14 3.2.0.296 9.0 December 21, 12, 13, 14 2020 8.1 September 21, 12, 13, 14 2020 8.0 July 24, 2020 12, 13 7.1 March 27, 2020 12, 13 7.0 February 13, 12, 13 2020 6.2 October 30, 2019 12, 13 3.1.1.279 3.1.0.277 3.1.0.277 3.0.0.52 3.0.0.249 2.10.2.238 Xcode version End of support End of technical support 11, 12 December 17, December 17, 2021 2022 11, 12 September 21, September 21, 2021 2022 11 June 18, 2021 June 18, 2022 11 10, 11 10, 11 9, 10 April 7, 2021 April 7, 2022 December 21, December 21, 2020 2021 December 21, December 21, 2020 2021 July 24, 2020 July 24, 2021 BlackBerry Dynamics SDK for Cordova Version General availability 11.0 October 21, 2022 10.0 October 14, 2021 9.0 June 30, 2021 8.1 December 21, 2020 8.0 September 29, 2020 7.0 March 31, 2020 6.0 July 29, 2019 Compatible Android/ iOS SDK versions 11.0 10.0 9.1, 9.2 8.1, 9.0 8.1 7.0, 7.1 6.0.1, 6.1.0 End of support TBA TBA TBA October 21, 2022 October 14, 2021 June 30, 2021 September 29, 2020 End of technical support TBA TBA TBA October 21, 2023 October 14, 2022 June 30, 2022 September 29, 2021 BlackBerry Dynamics SDK for Xamarin Version Xamarin Android 11.0 General availability October 21, 2022 End of support TBA End of technical support TBA | Software lifecycle: BlackBerry Dynamics SDK | 26 Version Xamarin Android 10.1 Xamarin Android 9.0 Xamarin Android 8.0 Xamarin Android 7.0 Xamarin Android 6.0 Xamarin iOS 11.0 Xamarin iOS 10.1 Xamarin iOS 9.0 Xamarin iOS 8.0 Xamarin iOS 7.0 Xamarin iOS 6.0 Microsoft.Maui 11.0 Microsoft.Maui 10.1 Microsoft.Maui 9.0 Microsoft.Maui 8.0 Microsoft.Maui 7.0 Microsoft.Maui 6.0 General availability June 29, 2022 July 23, 2021 November 05, 2020 April 15, 2020 September 18, 2019 October 21, 2022 June 29, 2022 July 23, 2021 November 5, 2020 April 15, 2020 September 18, 2019 October 21, 2022 June 29, 2022 July 23, 2021 November 5, 2020 September 18, 2019 April 15, 2020 End of support TBA October 21, 2022 June 29, 2022 July 23, 2021 November 05, 2020 TBA TBA October 21, 2022 June 29, 2022 July 23, 2021 November 5, 2020 TBA TBA October 21, 2022 June 29, 2022 July 23, 2021 November 5, 2020 End of technical support TBA October 21, 2023 June 29, 2023 July 23, 2022 November 5, 2021 TBA TBA October 21, 2023 June 29, 2023 July 23, 2022 November 5, 2021 TBA TBA October 21, 2023 June 29, 2023 July 23, 2022 November 5, 2021 BlackBerry Dynamics SDK for React Native Version 11.0 10.1 10.0 9.0 8.0 7.0 General availability October 24, 2022 July 1, 2022 November 20, 2021 September 16, 2021 November 18, 2020 March 31, 2020 End of support TBA TBA October 24, 2022 July 1, 2022 November 20, 2021 TBA End of technical support TBA TBA October 24, 2023 July 1, 2023 November 20, 2022 TBA | Software lifecycle: BlackBerry Dynamics SDK | 27 Legal notice ©2023 BlackBerry Limited. 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