Globe Electric Smart Camera Quick Start Guide
Thank you for trusting Globe Electric. By selecting this product, you are helping to make the world a smarter place.
Getting Started
Before You Begin
Ensure your mobile device is running iOS 8.0 or higher, or Android 4.1 or higher.
Verify your network and ensure your mobile device is connected to a 2.4 GHz Wi-Fi channel. Consult your router documentation for detailed instructions on changing wireless settings.
Did You Know?
Most modern routers are dual-band, supporting both 2.4 GHz and 5 GHz channels. Common wireless options include:
- Mixed: Router broadcasts both 2.4 GHz and 5 GHz under the same SSID. The device chooses based on variables like congestion and distance.
- 2.4 GHz: Broadcasts only on this channel.
- 5 GHz: Broadcasts only on this channel.
- Dual 2.4 and 5 GHz with Separate SSIDs: Router broadcasts both channels, and the user manually decides which to connect to.
Once your Globe Smart devices are configured to a 2.4 GHz network, you can switch back to mixed mode or use a cellular data network to control them.
Setup Steps
Step 1: Download the GLOBE Suite™ App
Download the GLOBE Suite™ App from the App Store (for iOS) or Google Play (for Android) to your mobile device.
Step 2: Register / Login
Launch the GLOBE Suite™ App.
To register, enter your mobile phone number or email address, create a password, and then log in to the app. Alternatively, log in if you already have an account.
Step 3: Add a Device
Power on your Smart Camera.
Select the "+" symbol ➕ in the top right-hand corner of the app.
Select "smart cameras" and follow the instructions within the app.
You're good to go!
Wi-Fi Password and Connection Method
Enter Wi-Fi Password
Enter your Wi-Fi password.
Choosing a Connection Method
A. Easy Mode: Connect directly to your home's 2.4 GHz Wi-Fi network.
B. QR Code Scanning: Enter your Wi-Fi password and scan the QR code presented by the app.
Setup Voice Assistance
Ensure your smart devices are already set up in the GLOBE Suite™ App.
In the app, select "Profile", then "Integration". Choose your voice assistant (e.g., Google, Amazon Alexa) and follow the instructions.
Need More Information?
Visit: globe-electric.com/smart
Have a Question? We Can Help!
Visit our website: www.globe-electric.com/smart
Send us an email at: smartsupport@globe-electric.com
Visit the FAQ page in the app.
Check us out on YouTube ▶️.
Warranty Information
This camera is warranted for 2 years from the date of purchase. Globe Electric will replace it if it fails within this period, provided it is returned with proof of purchase and registration. This warranty is void if the product is misused in any way. Liability for incidental or consequential damage is expressly excluded.
FCC & IC Compliance
This device complies with Part 15 of the FCC rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
RF EXPOSURE STATEMENT: The equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with minimum distance 20cm between the radiator & your body.
USER MANUAL NOTICE FOR LICENCE-EXEMPT RADIO APPARATUS: This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
RADIATION EXPOSURE STATEMENT: This equipment complies with IC radiation exposure limits an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.