Instructions for simify models including: Travel eSIM, eSIM
How do I set up my eSIM on an Android device?
File Info : application/pdf, 7 Pages, 1.60MB
DocumentDocumentInstalling your Simify eSIM on your Android device What you'll need 3 An unlocked Android device that is eSIM compatibl 3 eSIM details and QR code sent to your emai6 3 A stable internet connection Important: Do not delete your eSIM after installation. Once deleted, it cannot be rescanned or recovered. Contents Frequently Asked Questions 2 Installing your eSIM 3 Activating your eSIM 6 Need help? Browse our help centre for immediate answers or get in touch with our support team if you need more help. VISIT HELP CENTRE 2/7 Frequently Asked Questions Set Up When should I install my eSIM? In most cases, we suggest you install your eSIM on the day you leave before you fly. Always check your eSIM email for specific information on your plan. When should I activate my eSIM? Follow the activation steps in this guide after you land. Always check your eSIM email for specific information on your plan. When does my eSIM plan start? Your eSIM plan will start at the moment of `activation'. Activation happens when the eSIM connects to a local network overseas and the network detects your eSIM - your duration of days from this moment. Calls & Texts Can I keep my home number to make and receive calls & texts while overseas? Yes, you can keep your home number active for calls and texts while abroad by using your home SIM alongside our eSIM for data. Beware of potential roaming charges for outgoing calls and texts, though incoming texts are usually free. This setup is ideal for emergencies or receiving one-time passwords. How can I make calls & texts while overseas? You can utilize apps such as WhatsApp, FaceTime, iMessage, and other social media platforms for free with an internet connection from our eSIM to stay in touch with friends and family. To make local or international calls, you can purchase credit on VOIP services like Skype and Viber. You will need to have an internet connection with our eSIM. Learn more about making calls & texts here. 3/7 Installing your eSIM QR Code Installation 1. Open the Settings app on your device. Select "Connections" or "Network & Internet." su Select "SIM manager." xu Select "Add eSIM." fu Select "Scan QR code from service provider." 4/7 Installing your eSIM QR Code Installation Scan the QR code you got from your service providers. Enter the activation code | Scan the QR Code Option 1: Screenshot¨ Take a screenshot of your QR Code from your eSIM email Click the photo image and select the screenshot. Option 2: ScaÙ Print out your email or have it open on another device Scan the QR Code. Wait for the eSIM to load and tap "Add" to set up your eSIM. Data eSIM is ready. 3 Select the eSIM. 5/7 Installing your eSIM QR Code Installation É Tap on "Name" and rename your eSIM to "Simify." It should now look like this. You can choose to toggle it off until you're ready to activate. 6/7 Activation Activating your eSIM 1. Ensure you are in a country that the eSIM works in. yu Open the Settings app on your device. Select "Connections" or "Network & Internet." u Select "SIM manager." vu Click on "Mobile data" and select "Simify" to use your new eSIM for data. u Make sure you have "Data switching and backup calling" toggled off. 7/7 Activation Activating your eSIM Go back to "Connections" and select "Mobile networks." o Click on "Data roaming." f Select "All networks." y Click "OK." Restart your device to ensure it has activated properly! If after 15 minutes, you are not connected to a local network and the internet is not working. Refer to our troubleshooting guide.