Owner's Manual for BATRIBIKE models including: 211015, Connect Control System, 211015 Connect Control System

BATRIBIKE Connect Manual

Connect Control System | BATRIBIKE ELECTRIC BICYCLES

CONNECT


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211015-Batribike-Connect-Manual-ISSUE-4 reduced
CONNECT+ Owner CONTROL SYSTEM Manual

ELECTRIC BICYCLES

batribike.com

Quality Design and Build

Thank you for purchasing a BATRIBIKE Electric Bicycle The CONNECT+ control system fitted to your bicycle has been designed and developed by our Danish partner Promovec. Your bicycle can be operated with just the handlebar mounted control / display or, to enhance your experience, you can access additional features via your smartphone*. You will need to dowload the app. either iOS or Android, please search for Promovec Connect. *If you choose to mount your smartphone on the handlebars you will need a suitable bicycle phone holder - not supplied. For the bicycle functions of your BATRIBIKE Electric Bicycle please see separate manual.
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Contents
Handlebar Control ......................................... PAGE 3 Handlebar Control Operation .......................... PAGE 4 Handlebar Battery Meter ................................. PAGE 6 Troubleshooting (LED flashes) ....................... PAGE 7 Extended Features - Using the App. .............. PAGE 8 App. Display .................................................. PAGE 10 Setting the Units & Wheel Size ...................... PAGE 11 Backlight (Android) ......................................... PAGE 13 Information Bar .............................................. PAGE 14 Assist Levels and Driving Mode ...................... PAGE 15 Map ................................................................ PAGE 21 Service Tab ................................................... PAGE 22 Wheel Size Data ............................................ PAGE 23

Handlebar Control

UP and DOWN buttons

ON / OFF

Battery Level indicator (Blue) & Assist Level indicator (Green)

Handlebar Control Operation
Switching On To use under electric power, switch on at the battery if required, (bike model specific), then switch on by pressing and holding the POWER button on the handlebar unit until the display lights (blue).
Display LED Colours
The handlebar display utilises two different colour LEDs for different functions. Battery Meter BLUE Assistance Level GREEN

Control Buttons

By means of the UP and DOWN buttons on the handlebar mounted display unit, the various functions of the power controller can be utilised.

There are 5 levels of pedal assistance available from the motor. Using the UP and DOWN buttons you can select from Level 1 (Lowest), to Level 5 (Highest). The motor will then be activated upon pedalling.

The GREEN LEDs will light when the UP and DOWN buttons are pressed indicating the assistance level.

The LEDs will then return to BLUE showing the battery meter, until pressed again.
For extended features see the section on using the app.

assistance level 2 selected

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Assisted Walking Mode (6 km/h)
If your BATRIBIKE bicycle has a Walk Assist Mode (model specific) it is designed to propel the bike under power at a low speed of 6 km/h (4 MPH). Walk Assist is ideal to help you when pushing the bike up steep hills. It is not designed for prolonged use or whilst riding. This feature only operates whilst the down button is pressed.
Switching Off
To turn off the LED and the power to the bike, press and hold the POWER button for 2 seconds. If the power is left on for an extended period and the bike is not used, then the power will automatically be turned off. To fully turn off the power, switch off at the battery if required, (bike model specific).
Bicycle Lights If your BATRIBIKE Electric Bicycle is supplied with lights on the front and rear, then these are switched on by pressing and holding the UP button on the handlebar display.
To turn the lights off, again press and hold the UP button.

Handlebar Battery Meter

Battery Meter

The vertical row of BLUE LEDs show the charge remaining in the battery. The indicators will gradually go out as the battery power is used up. Refer to the table below for details.
When the LEDs are GREEN they indicate assistance level.

BATTERY METER DISPLAYS THE CHARGE REMAINING IN THE BATTERY

SYMBOL DISPLAYED

EMPTY

First

Light

Flashes

OR

4 Times

70% to
100%

50% to
70%

30% to
50%

15% to
30%

CHARGE REMAINING

0 to 15%

BATTERY IS EXHAUSTED AND
SHOULD BE RECHARGED AS SOON AS POSSIBLE

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TROUBLESHOOTING
Diagnostic Error Messages
Initially the first LED in the battery indicator (blue) starts to flash as it finds a connection to the battery. When an error is detected all of the LED's will flash. The number of flashes determines the error code.

Number of Flashes

Error Type

1

Motor Error

2

Controller Error

3

Display Error

4

Low Battery Voltage

Brake Sensor Error

5

(if fitted)

Action Required
Check Motor Plug, if all OK Contact Dealer for Assistance Contact Dealer for Assistance
Contact Dealer for Assistance
Charge the Battery
Check brake lever returns fully and restart the system, if all OK Contact Dealer for Assistance

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Speed Sensor Error Contact Dealer for Assistance

7

Battery Error

Contact Dealer for Assistance

8

High Current or

Overload

Contact Dealer for Assistance

9

Communication Error Contact Dealer for Assistance

10

Battery Voltage

too High

Contact Dealer for Assistance

11

Display Error

Contact Dealer for Assistance

Extended Features - Using the App.
Features Connecting your smartphone to your BATRIBIKE Electric Bicycle via Bluetooth, using the Promovec app will give a range of additional features including
- Current Speed - Trip Distance - Different Driving Modes - Battery Status Additionally the phone can be used as a display to control your bike*. *If you choose to mount your smartphone on the handlebars you will need a suitable bicycle phone holder - not supplied.
Download the app.
You will need to dowload the app. either iOS or Android. Requires iOS 10.2 or later, or Requires Android 4.4 or later Please search for Promovec Connect Alternatively use these links iOS - https://apps.apple.com/dk/app/promovec-connect/ id1458723615?l=da
Android - https://play.google.com/store/apps/details? id=com.ektos.e.bike.client
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Connecting to Your Bike
Open the app and allow connection to Bluetooth.
Switch on your bike using the handlebar display
Make sure any other nearby bikes with connect+ are switched off.
Press New Bike on your phone and the phone will search for your bike.
Select the located bike. You can now change the name of the bike to one you choose, before pressing ADD.
Your bike will now appear on your Bike List. (You can have more than one bike on your app.) To add another bike repeat the steps above.

App. Display
Select your bike from the list. The app. will connect to the selected bike. All the features on the app. are now available.

Back
Light switch and indicator
(where fitted)
Power Meter
Speed
Speed/distance units mph or km/h
Information bar
Return to this screen (home)
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Settings Battery Charge level Assist Up Assist Level Assist Down Driving Mode
Settings Map options

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Setting the units
When you first connect to your bike the units will be set to metric (km and cm) To change to Imperial units (mph and inches) - choose Settings, Application Toggle the unit format button to select your choice. Distances and trip time can also be reset on this screen. The bike icon will return you to the main screen.

Setting Wheel Size (Circumference) To ensure that the speed, distance and battery distance remaining readouts are as accurate as possible it is important to have the wheel size (circumference) set to the tyre for your bike. See page 23 for guide sizes. Choose settings and bike. The size will appear as inches or cm depending on the units selected on page 11. Use the + and - to change size. The average speed and max speed recorded can also be reset on this screen. The bike icon will return you to the main screen.
OR
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Backlight - Android only
To set the Backlight Intensity - choose Settings, Application. Use the slider or set to Auto. When using Auto the slider is grey. Intensity is set by Night Mode which can be toggled on or off.
For iOS the intensity is set by the phones own brightness. Use the phone settings to change this.

Information Bar Various distance and time information is available at the bottom of the display and is accessed by the left and right arrows.
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Assist Levels The assistance levels can be changed via the app. or the LED handlebar mounted display. The higher number gives more assistance. The number on the app. and the number of lights on the LED display will be the same.
Power Meter This shows the amount of power being drawn from the battery. (How hard your Batribike is working).

Driving Mode
The app. allows you to change the way the power is delivered. There are different "driving modes" to select from dependant on the system* installed on the bike. Speed, Eco / Normal or Set Distance.

*Speed Sensor System
Assistance is activated by rotating the pedals.
· Speed mode. · ECO mode. · Set distance.

*Torque Sensor System (Delta Plus)
Assistance is activated by pressure on the pedals.
· Normal mode. · Set distance.

Speed Mode - displays as Speed
The help level is defined by a percentage of maximum speed.
This provides adjustable SPEED in five selectable steps. Level 1 powers up to 6 mph, whilst level 5 powers up to 15 mph. Each level operates at up to full power, and power cuts out at the selected speed level. The rider can of course propel the bicycle faster than the cut off speed but this will be unassisted.
Eco Mode / Normal Mode - displays as Power
The help level is defined by best motor performance.
The "Eco" mode has five selectable POWER levels. Level 1 gives 20% of the power, level 2 - 40% up to level 5, 100% power. Speed range is from 0 to 15 mph in all levels.
The "Eco" mode is also applied when using just the handlebar LED and not the app.
Set Distance - displays as mil or km
The desired distance is set and the help level is set by the battery's performance.
The "Distance" mode evens out the use of the battery to give you assistance across your journey. When selected the assistance bar shows the advised distance available, you can change this using the up and down arrows. See page 18.

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Choose - Settings - Bike - Select mode - Pop-up will
auto close - Bike Icon - Mode shown
on right
OR
Choose - Mode - Select mode - Pop-up will
auto close - Mode shown
on right

Set Distance
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When the Set Distance mode is chosen this will show as either mil (miles) or km in the Driving Mode area of the screen.
The distance of the journey can be set using the up and down arrows on the display to a maximum of 99km (61 miles).
If the Set Distance is the same as or less than the distance remaining in the battery the rider will gain maximum assistance from the motor.
If the Set Distance is greater than the remaining distance the controller will reduce the amount of assistance so that the whole journey can be assisted.
If there is a large difference between the Remaining distance and the Set Distance the rider will get only minimal assistance.
The up and down buttons on the handlebar display can be used as a temporary manual override to the assistance level set by the bike. This will work for a short time before the app. and the controller work together to maintain the assist level required to complete the journey.
Left:
A small amount of power being used set by the app.
Right:
Using the manual override to briefly boost the assistance.

Weather and terrain will affect the performance of an electric bike. In hilly areas, in a strong headwind, or when the bike is heavily loaded, there will be a significant increase in the power used from the battery and hence the range will decrease accordingly. A lightly loaded bike will achieve higher performance levels.
No Assistance - Normal Pedal Bicycle In Speed and Eco modes the assistance level can be set to ZERO, then the motor will not be turned on. Your BATRIBIKE will now act and feel like a normal bicycle. The app. will still record your distance and trip time.
Light - where fitted
The lights on the bike can be turned on or off using the light icon. The lights can also be accessed via the handlebar unit (see page 5).
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Map
The map feature can display your location.

Service Tab The Service Tab displays any error codes and the Battery State of Health.
Please consider the environment before disposing of any part of your Batribike Electric Bicycle.
The Battery Pack contains Lithium and Special Consideration should be given to its safe disposal. Your Local Authority should have the necessary facilities in place.
If you prefer you may take your original battery to BATRIBIKE for recycling. Never dispose of batteries in a fire or subject to puncture or crushing.
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Circumference Settings for BATRIBIKE Models with Standard Tyres fitted

MODEL

TYRE SIZE (Inches) STANDARD TYRE DESCRIPTION

VALUE

VISTA 28 x 1.60 Schwalbe 42-622 Spicer

86in / 218cm

GAMMA 28 x 1.60 Schwalbe 42-622 Silentio

86in / 218cm

27.5 x 2.25

Tough Tom/

DELTA Schwalbe 57-584 Rapid Rob

86in / 218cm

Measuring the Circumference If you have a non-standard tyre fitment you can determine the value to use by measuring the circumference as follows:-
Start with the valve at the bottom. Roll the wheel along the ground and measure the distance when the valve
returns to the bottom again. CIRCUMFERENCE VALUE (in inches or cm)

www.batribike.com

Batribike Limited Unit 4, Ingleby Grange Ingleby Lincoln LN1 2PQ
Phone: 01427 787774 E-mail: support@batribike.com

BATRIBIKE are Members of the Bicycle Association of Great Britain

----- USER MANUAL CONNECT+ - ISSUE 4 - ©2021 Batribike Limited -----



References

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