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User Manual for AG Neovo models including: MD-2402 and MD-2702 LCD Monitor, MD-2402, and MD-2702 LCD Monitor, MD-2702 LCD Monitor, LCD Monitor, Monitor
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DocumentDocumentMD-2402 & MD-2702 LCD Monitor www.agneovo.com User Manual Contents TABLE OF CONTENTS SAFETY INFORMATION WEEE........................................................................................................................................................... 4 PRECAUTIONS Notice ........................................................................................................................................................... 5 Cautions When Setting Up ........................................................................................................................... 5 Cautions When Using................................................................................................................................... 6 Cleaning and Maintenance........................................................................................................................... 7 Notice for the LCD Monitor........................................................................................................................... 7 CHAPTER 1: PRODUCT DESCRIPTION 1.1 Package Contents .................................................................................................................................. 8 1.2 Installation .............................................................................................................................................. 9 1.2.1 Installing the Stand...................................................................................................................... 9 1.2.2 Adjusting the Viewing Angle and Height.................................................................................... 10 1.2.3 Wall Mounting............................................................................................................................ 11 1.3 Overview .............................................................................................................................................. 12 1.3.1 Control Panel and Indicator....................................................................................................... 12 1.3.2 Rear View.................................................................................................................................. 13 CHAPTER 2: MAKING CONNECTIONS 2.1 Connecting the AC Power .................................................................................................................... 14 2.2 Connecting Input Source Signals ......................................................................................................... 15 CHAPTER 3: USING THE LCD MONITOR 3.1 Turning on the Power ........................................................................................................................... 16 3.2 Selecting a Source ............................................................................................................................... 16 3.3 Using Auto Adjustment Function .......................................................................................................... 17 3.4 Selecting the Picture Mode .................................................................................................................. 17 3.5 Displaying the OSD Menu .................................................................................................................... 18 3.6 Locking the OSD Menu ........................................................................................................................ 18 CHAPTER 4: ON SCREEN DISPLAY MENU 4.1 Using the OSD Menu ........................................................................................................................... 20 4.2 OSD Menu Tree ................................................................................................................................... 21 CHAPTER 5: ADJUSTING THE LCD MONITOR 5.1 Brightness Setting ................................................................................................................................ 22 5.2 Image Setup Setting............................................................................................................................. 24 5.3 Colour Temperature Setting ................................................................................................................. 25 5.4 OSD Setting ......................................................................................................................................... 26 5.5 System Setting ..................................................................................................................................... 27 CHAPTER 6: APPENDIX 6.1 Warning Messages............................................................................................................................... 28 6.2 Timing................................................................................................................................................... 29 6.3 Troubleshooting.................................................................................................................................... 30 6.4 Transporting the LCD Monitor .............................................................................................................. 31 2 TABLE OF CONTENTS CHAPTER 7: SPECIFICATIONS 7.1 Monitor Specifications .......................................................................................................................... 33 7.2 Monitor Dimensions.............................................................................................................................. 34 7.2.1 MD-2402 Dimensions................................................................................................................ 34 7.2.2 MD-2702 Dimensions................................................................................................................ 35 3 Safety Information SAFETY INFORMATION WEEE Information for users applicable in European Union countries The symbol on the product or its packaging signifies that this product has to be disposed separately from ordinary household wastes at its end of life. Please kindly be aware that this is your responsibility to dispose electronic equipment at recycling centers so as to help conserve natural resources. Each country in the European Union should have its collection centers for electrical and electronic equipment recycling. For information about your recycling drop off area, please contact your local related electrical and electronic equipment waste management authority or the retailer where you bought the product. 4 Precautions PRECAUTIONS PRECAUTIONS Symbols used in this manual CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN This icon indicates the existence of a potential hazard that could result in personal injury or damage to the product. This icon indicates important operating and servicing information. Notice · Read this User Manual carefully before using the LCD monitor and keep it for future reference. · The product specifications and other information provided in this User Manual are for reference only. All information is subject to change without notice. Updated content can be downloaded from our web site at www.agneovo.com. · To protect your rights as a consumer, do not remove any stickers from the LCD monitor. Doing so may affect the determination of the warranty period. Cautions When Setting Up Do not place the LCD monitor near heat sources, such as a heater, exhaust vent, or in direct sunlight. Do not cover or block the ventilation holes in the housing. Place the LCD monitor on a stable area. Do not place the LCD monitor where it may subject to vibration or shock. Place the LCD monitor in a well-ventilated area. Do not place the LCD monitor outdoors. Do not place the LCD monitor in a dusty or humid environment. Do not spill liquid or insert sharp objects into the LCD monitor through the ventilation holes. Doing so may cause accidental fire, electric shock or damage the LCD monitor. 5 PRECAUTIONS Cautions When Using Use only the power cord supplied with the LCD monitor. The power outlet should be installed near the LCD monitor and be easily accessible. If an extension cord is used with the LCD monitor, ensure that the total current consumption plugged into the power outlet does not exceed the ampere rating. Do not allow anything to rest on the power cord. Do not place the LCD monitor where the power cord may be stepped on. If the LCD monitor will not be used for an indefinite period of time, unplug the power cord from the power outlet. To disconnect the power cord, grasp and pull by the plug head. Do not tug on the cord; doing so may cause fire or electric shock. Do not unplug or touch the power cord with wet hands. WARNING: Unplug the power cord from the power outlet and refer to qualified service personnel under the following conditions: · When the power cord is damaged. · If the LCD monitor has been dropped or the housing has been damaged. · If the LCD monitor emits smoke or a distinct odor. Ceiling mount or mount on any other horizontal surface overhead are not advisable. WARNING: Installation in contravention of the instructions may result in undesirable consequences, particularly hurting people and damaging property. Users who have already mounted the monitor on the ceiling or any other horizontal surface overhead are strongly advised to contact AG Neovo for consultations and solutions to help ensure a most pleasurable and fulfilling monitor experience. 6 PRECAUTIONS Cleaning and Maintenance Do not attempt to service the LCD monitor yourself, refer to qualified service personnel. Opening or removing the covers may expose you to dangerous voltage or other risks. Notice for the LCD Monitor In order to maintain the stable luminous performance, it is recommended to use low brightness setting. Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD monitor may decrease with time. When static images are displayed for long periods of time, the image may cause an imprint on the LCD monitor. This is called image retention or burn-in. To prevent image retention, do any of the following: · Set the LCD monitor to turn off after a few minutes of being idle. · Use a screen saver that has moving graphics or a blank white image. · Switch desktop backgrounds regularly. · Adjust the LCD monitor to low brightness settings. · Turn off the LCD monitor when the system is not in use. Things to do when the LCD monitor shows image retention: · Turn off the LCD monitor for extended periods of time. It can be several hours or several days. · Use a screen saver and run it for extended periods of time. · Use a black and white image and run it for extended periods of time. There are millions of micro transistors inside the LCD monitor. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure. 7 Chapter 1: Product Description CHAPTER 1: PRODUCT DESCRIPTION 1.1 Package Contents When unpacking, check if the following items are included in the package. If any of them is missing or damaged, contact your dealer. LCD Monitor MD-2402 Stand and Screws MD-2702 Quick Start Guide (M4 x 10 mm) *4pcs Quick Start Guide MD-2402 & MD-2702 LCD Monitor MD-2402/MD-2702_Quick Guide_V010 www.agneovo.com Warranty Card Power Adapter Note: Must use only the supplied power adapter: Adaptor Technology Model no.: ATM065T-P120 Rating: 12V/5A Power Cord HDMI Cable 8 Note: The pictures are for reference only. Actual items may vary upon shipment. PRODUCT DESCRIPTION 1.2 Installation 1.2.1 Installing the Stand 1. Place the LCD monitor with the screen side down on a cushioned surface. 2. Attach the stand to the LCD monitor. a. Align and attach the stand to the rear of the LCD monitor. b. Use the screws to secure the stand. 3. Set the LCD monitor up in an upright position. 9 PRODUCT DESCRIPTION 1.2.2 Adjusting the Viewing Angle and Height For optimal viewing, it is recommended to look at the full face of the screen, then adjust the screen of the LCD monitor angle and height according to your preference. Hold the stand so that the screen does not topple when you make the adjustment. You are able to adjust the screen angle and height as below: Tilt angle: -5° to 23° Pivot angle: Swivel angle: ±65° 90° Note: Before making the adjustment, make sure to adjust the height to the highest position, and then tilt the screen 90°. Height adjustment: 11 cm 10 PRODUCT DESCRIPTION 1.2.3 Wall Mounting To wall mount the LCD monitor, do the following steps: 1. Remove the stand. Refer to page 31. 2. Wall mount the LCD monitor. Screw the mounting bracket to the VESA holes at the rear of the LCD monitor. 100mm 100mm 100mm DP HDMI VGA MD-2402 100mm DP HDMI VGA MD-2702 Note: Take measures to prevent the LCD monitor from falling down and lessen possible injury and damage to the monitor in case of earthquakes or other disasters. · Use only the 100 x 100 mm wall mount kit recommended by AG Neovo. All AG Neovo wall mount kits comply with VESA standard. · Secure the LCD monitor on a solid wall strong enough to bear its weight. · It is suggested to wall mount the LCD monitor without tilting it facing downward. 11 PRODUCT DESCRIPTION 1.3 Overview 1.3.1 Control Panel and Indicator 1 1 2 2 3 3 4 4 5 5 6 6 MD-2402 MD-2702 1 AUTO/SOURCE/EXIT ( ): Hot Key: Source Key · When OSD menu is OFF, press and hold the keypad keys listed below for at least 3 seconds to activate the Auto Adjustment function (for VGA input signal source). · When OSD menu is OFF, press to select input when connecting input cable. · When OSD menu is ON, press to exit the OSD menu. 2 UP ( ): When the OSD is ON, navigate through adjustment icons or adjust a function. 3 DOWN ( ): Hot Key: PICTURE MODE Select · When OSD menu is OFF, activate the PICTURE MODE Select. · When OSD menu is ON, navigate through adjustment icons or adjust a function. 4 MENU/ENTER ( ): Active OSD menu, function adjust confirm, or Exit OSD menu. 5 POWER ( ): Press to switch the display on or off. 6 Power status indicator: Indicates the operating status of the monitor: · Blue Power On mode. · Blinking Blue Standby mode. · LED off Off mode. 12 PRODUCT DESCRIPTION 1.3.2 Rear View DP HDMI VGA DP HDMI VGA MD-2402 MD-2702 DC IN DP HDMI VGA 1 2 3 4 1 DC IN: Connect with the supplied power adaptor. 2 DisplayPort IN: Connect DisplayPort signals input. 3 HDMI IN: Connect HDMI signals input. 4 VGA IN: Connect VGA signals input. 13 Chapter 2: Making Connections CHAPTER 2: MAKING CONNECTIONS CAUTION: Make sure that the LCD monitor is not connected to the power outlet before making any connections. Connecting cables while the power is ON may cause possible electric shock or personal injury. 2.1 Connecting the AC Power 1. Connect the power cord to the power adapter. 2. Connect the power adapter to the DC power input at the rear of the LCD monitor. 3. Connect the power cord plug to a power outlet or a power supply. DC IN CAUTION: When unplugging the power cord, hold the power cord by the plug head. Never pull by the cord. 14 MAKING CONNECTIONS 2.2 Connecting Input Source Signals Input source signals can be connected with the following cables: DP HDMI VGA · DisplayPort Connect one end of a DP cable to the DP connector of the LCD monitor and the other end to the DP connector of the computer. DP HDMI VGA · HDMI Connect one end of an HDMI cable to the HDMI connector of the LCD monitor and the other end to the HDMI connector of the computer. · VGA Connect one end of a D-Sub (VGA) cable to the D-Sub (VGA) connector of the LCD monitor and the other end to the D-Sub (VGA) connector of the computer. 15 Chapter 3: Using the LCD Monitor CHAPTER 3: USING THE LCD MONITOR 3.1 Turning on the Power 1. Connect the power adapter to the DC power input at the rear of the LCD monitor. 2. Connect the power cord plug to a power outlet or a power supply. 3. Press the key on the control panel. Power Key When the LCD monitor is turned on, press the key to turn off the LCD monitor. Note: The LCD monitor still consumes power as long as the power cord is connected to the power outlet. Disconnect the power adapter to completely cut off power. 3.2 Selecting a Source Press the key to call out the source selection menu. Source Key VGA HDMI DisplayPort The following menu appears on the screen: VGA HDMI DisplayPort 16 USING THE LCD MONITOR 3.3 Using Auto Adjustment Function Press and hold the key for at least 3 seconds to perform the auto adjustment for the VGA source. This function automatically tunes the LCD monitor to its optimal setting, including horizontal position, vertical position, clock, and phase. Auto Configure Please Wait AUTO Key When the auto adjustment is initiated, the below message is displayed on the screen: Auto Configure Please Wait 3.4 Selecting the Picture Mode Press the key to call out the picture mode menu. Picture Mode Standard Down Key The following menu appears on the screen: Picture Mode Standard Press the or key to select the picture mode. Then press the key to confirm or wait until the picture mode menu disappears from the screen automatically. The available picture mode options include "Standard", and "DICOM". 17 USING THE LCD MONITOR 3.5 Displaying the OSD Menu Press the key to open the OSD menu. Press the key to close the OSD menu. For more information on adjusting settings, refer to page 22. Contrast Brightness Picture Mode DCR Overdrive Brightness 50 40 Standard Off Off AUTO :Exit :Move MENU :Select Menu Key The following menu appears on the screen: Contrast Brightness Picture Mode DCR Overdrive Brightness 50 40 Standard Off Off AUTO :Exit :Move MENU :Select 3.6 Locking the OSD Menu To lock the OSD menu, press and hold the turn the LCD monitor on. key while the LCD monitor is off, and then press the key to OSD Locked Menu Key Power Key 18 USING THE LCD MONITOR The following menu appears on the screen when you press the , , or key: OSD Locked To unlock the OSD menu, press and hold the key while the LCD monitor is off, and then press the key. 19 Chapter 4: On Screen Display Menu CHAPTER 4: ON SCREEN DISPLAY MENU 4.1 Using the OSD Menu 1. Press the key to call out the OSD window. Main menu Contrast Brightness Picture Mode DCR Overdrive Brightness 50 40 Standard Off Off Menu option Submenu AUTO :Exit :Move MENU :Select 2. Press the or key to select a menu and press the key to enter the selected menu. Contrast Brightness Picture Mode DCR Overdrive Brightness 50 40 Standard Off Off Contrast Brightness Picture Mode DCR Overdrive Brightness 50 40 Standard Off Off AUTO :Exit :Move MENU :Select AUTO :Exit :Move MENU :Select The selected menu icon appears on the left panel and the text of the selected menu option turns orange. 3. Press the or key to select a submenu item and press the key to enter its options. Contrast Brightness Picture Mode DCR Overdrive Brightness 50 40 Standard Off Off Contrast Brightness Picture Mode DCR Overdrive Brightness 50 40 Standard Off Off AUTO :Exit :Move MENU :Select AUTO :Exit :Move The text of the selected menu option or submenu turns orange. 4. Press the or key to adjust the value or select the setting. 5. To exit the submenu, press the key. 6. To close the OSD window, press the key repeatedly. Note: When settings are modified, all changes are saved when the user does the following: · Proceeds to another menu · Exits the OSD menu · Waits for the OSD menu to disappear MENU :Select 20 ON SCREEN DISPLAY MENU 4.2 OSD Menu Tree Main Menu Brightness ( ) Image Setting ( ) Colour Temp. ( ) OSD Setting ( ) System ( ) Submenu Contrast Brightness Picture Mode DCR Overdrive Clock Phase H. Position V. Position Aspect Ratio Colour Temp. Red Green Blue H. Position V. Position OSD Timer Language Input Select DDC/CI Reset Information Reference Refer to page 22. Refer to page 24. Refer to page 25. Refer to page 26. Refer to page 27. Note: Availability of some menu items depend on the input source signal and current setting. If the menu is not available, it is disabled and grayed out. 21 Chapter 5: Adjusting the LCD Monitor CHAPTER 5: ADJUSTING THE LCD MONITOR 5.1 Brightness Setting 1. Press the 2. Press the key to call out the OSD window. or key to select and press the key to enter the Brightness menu. Contrast Brightness Picture Mode DCR Overdrive Brightness 50 40 Standard Off Off Contrast Brightness Picture Mode DCR Overdrive Brightness 50 40 Standard Off Off AUTO :Exit :Move MENU :Select AUTO :Exit :Move MENU :Select 3. Press the or key to select a submenu item and press the key to enter its settings. Item Contrast Function Operation Range Adjusts the difference between the black level and the white level. Press / to adjust the value. 0 to 100 Note: If the Picture Mode is set to DICOM and/or DCR is enabled, then the Contrast cannot be adjusted. Original Setting High Setting Low Setting Brightness Adjusts the luminance of the screen image. Press / to adjust the Note: If Picture Mode is set to DICOM and/or value. DCR is enabled, then the Brightness cannot be adjusted. 0 to 100 Original Setting High Setting Low Setting 22 ADJUSTING THE LCD MONITOR Item Function Picture Mode Selects a predefined picture setting. Note: If DCR is enabled, then the Picture Mode is preset and cannot be changed. DCR (Dynamic Contrast Ratio) Activates DCR. This feature provides automatic adjustment of picture brightness and contrast at high speed and dynamic contrast range, such as when watching movies. DCR is suitable for indoor viewing. Overdrive Enhances the display response time. Operation Press / to select the setting. Press / to select the setting. Range Standard DICOM On Off 23 ADJUSTING THE LCD MONITOR 5.2 Image Setup Setting 1. Press the key to call out the OSD window. 2. Press the or key to select and press the key to enter the Image Setting menu. Clock Phase H.Position V.Position Aspect Ratio Image Setting 50 50 50 50 Full Clock Phase H.Position V.Position Aspect Ratio Image Setting 50 50 50 50 Full AUTO :Exit :Move MENU :Select AUTO :Exit :Move MENU :Select 3. Press the or key to select a submenu item and press the key to enter its settings. Item Clock Phase H. Position (Horizontal Position) V. Position (Vertical Position) Aspect Ratio Function Operation Adjusts the frequency timing to synchronise with the video signal. Note: This menu option is available for the VGA source. Adjusts the phase timing to synchronise with the video signal. Note: This menu option is available for the VGA source. Press / to adjust the value. Moves the screen image to the left or right. Note: This menu option is available for the VGA source. Moves the screen image up or down. Note: This menu option is available for the VGA source. Selects the aspect ratio of the screen image. Press / setting. to select the Range 0 to 100 Full 4:3 24 ADJUSTING THE LCD MONITOR 5.3 Colour Temperature Setting 1. Press the key to call out the OSD window. 2. Press the or key to select and press the key to enter the Colour Temp. menu. Color Temp. Red Green Blue Color Temp. Warm 100 100 100 Color Temp. Red Green Blue Color Temp. Warm 100 100 100 AUTO :Exit :Move MENU :Select AUTO :Exit :Move MENU :Select 3. Press the or key to select a submenu item and press the key to enter its settings. Item Colour Temp. (Colour Temperature) Function Operation Range Provides several colour adjustment settings. Press / to select the setting. Warm Neutral Cool sRGB User If the Colour Temp. setting is set to User, you can customize the colour temperature by adjusting the red, green, and blue setting according to your preference. Color Temp. Red Green Blue Color Temp. User 50 50 50 AUTO :Exit :Move MENU :Select a. Select User and press the key. b. Press the / key to select the colour you want to adjust. Then press the key to enter its submenu. c. Press the / key to adjust the value (0 ~ 100). 25 ADJUSTING THE LCD MONITOR 5.4 OSD Setting 1. Press the key to call out the OSD window. 2. Press the or key to select and press the key to enter the OSD Setup menu. H.Position V.Position OSD Timer Language OSD Setting 50 50 100 English H.Position V.Position OSD Timer Language OSD Setting 50 50 100 English AUTO :Exit :Move MENU :Select AUTO :Exit :Move MENU :Select 3. Press the or key to select a submenu item and press the key to enter its settings. Item H. Position (Horizontal Position) V. Position (Vertical Position) OSD Timer Language Function Moves the OSD window to the left or right of the screen. Operation Press / to adjust the value. Moves the OSD window up or down the screen. Sets the length of time (in seconds) the OSD screen is displayed. When the time elapses, the OSD screen is automatically inactivated. Selects the OSD menu language. Press / to select the setting. Range 0 to 100 (increment by 5) 5 to 100 (increment by 5) English Français Español Deutsch 26 ADJUSTING THE LCD MONITOR 5.5 System Setting 1. Press the key to call out the OSD window. 2. Press the or key to select and press the key to enter the System menu. Input Select DDC/CI Reset Information Resolution: H.Frequency: V.Frequency: System Auto On No 1440(H)x 900(V) 55KHz 60Hz Input Select DDC/CI Reset Information Resolution: H.Frequency: V.Frequency: System Auto On No 1440(H)x 900(V) 55KHz 60Hz AUTO :Exit :Move MENU :Select AUTO :Exit :Move MENU :Select 3. Press the or key to select a submenu item and press the key to enter its settings. Item Input Select DDC/CI Reset Information Function Switches the input source when two input signals are connected. Operation Activates the DDC/CI protocol to allow users Press / to configure the monitor by a software using setting. two wires on the VGA, HDMI, DisplayPort cables. Resets all your customized settings to the factory defaults. Displays the information of the input source such as resolution, horizontal frequency, and vertical frequency. to select the - Range Auto VGA HDMI DisplayPort On Off Yes No - 27 Chapter 6: Appendix CHAPTER 6: APPENDIX 6.1 Warning Messages When any of these warning messages appear, check the following items. Warning Message Input Not Support Cause The resolution or the refresh rate of the graphics card of the computer is set too high. Solution Change the resolution or the refresh rate of the graphics card. No Signal OSD Locked The LCD monitor cannot detect the input source signal. The OSD has been locked by the user. Check if the input source is turned ON. Check if the signal cable is properly connected. Check if any pin inside the cable connector is twisted or broken. Unlock the OSD. Refer to page 18. This warning message box will only show when the menu feature setting is changed for the first time. Select ACCEPT to continue the setting changes, or select CANCEL to disable the setting changes. Note: The operation may vary from different product models. 28 CHAPTER 6: APPENDIX 6.2 Timing Mode VGA SVGA XGA SXGA WXGA+ WSXGA HD VESA DOS VGA XGA Resolution 640 x 480 @ 60 Hz 640 x 480 @ 72 Hz 640 x 480 @ 75 Hz 800 x 600 @ 56 Hz 800 x 600 @ 60 Hz 800 x 600 @ 72 Hz 800 x 600 @ 75 Hz 1024 x 768 @ 60 Hz 1024 x 768 @ 70 Hz 1024 x 768 @ 75 Hz 1280 x 1024 @ 60 Hz 1280 x 1024 @ 75 Hz 1440 x 900 @ 60 Hz 1440 x 900 @ 60 Hz 1680 x 1050 @ 60 Hz 1680 x 1050 @ 60 Hz 1920 x 1080 @ 60 Hz 1152 x 864 @ 75 Hz 1280 x 960 @ 60 Hz 720 x 400 @ 70 Hz 640 x 480 @ 67 Hz 1024 x 768 @ 75 Hz VESA MODES Total Horizontal Nominal Frequency ± 1kHz 800 x 525 31.469 832 x 520 37.861 840 x 500 37.500 1024 x 625 35.156 1056 x 628 37.879 1040 x 666 48.077 1056 x 625 46.875 1344 x 806 48.363 1328 x 806 56.476 1312 x 800 60.023 1688 x 1066 63.981 1688 x 1066 79.976 1904 x 934 55.935 1600 x 926 55.469 2240 x 1089 65.290 1840 x 1080 64.674 2200 x 1125 67.500 1600 x 900 67.500 1800 x 1000 60.000 IBM MODES 900 x 449 31.469 MAC MODES 864 x 525 35.000 1328 x 804 60.241 Sync Polarity N N N N/P P P P N N P P P N P N P N P P N N N Vertical Nominal Frequency ± 1kHz 59.940 72.809 75.00 56.250 60.317 72.188 75.000 60.004 70.069 75.029 60.020 75.025 59.887 59.901 59.954 59.883 60.000 75.000 60.000 70.087 66.667 74.927 Sync Polarity N N N N/P P P P N N P P P P N P N N P P P N N Nominal Clock (MHz) 25.175 31.500 31.500 36.000 40.000 50.000 49.500 65.000 75.000 78.750 108.000 135.000 106.500 88.750 146.250 119.000 148.500 108.000 108.000 28.322 30.240 80.000 29 APPENDIX 6.3 Troubleshooting Problems No picture. · LED indicator is OFF. · LED indicator is blue. Image position is incorrect. The displayed texts are blurry. Red, blue, green, white dots appear on the screen. No audio output. Dew formed on the LCD monitor. Faint shadows from a static image appear on the screen. Possible Cause and Solution · Check if the LCD monitor is turned ON. · Check if the power cord is properly connected to the LCD monitor. · Check if the power cord is plugged into the power outlet. · Check if the computer is turned ON. · Check if the computer is in standby mode, move the mouse or press any button to wake up the computer. · For VGA input, adjust the H. Position and V. Position settings in Image Setting ( ) menu (refer to page 24). · For VGA input, press and hold the key to auto adjust the screen. · For VGA input, adjust the Clock and Phase settings in Image Setting ( ) menu (refer to page 24). · There are millions of micro transistors inside the LCD monitor. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure. · Audio output is not supported. · This normally happens when the LCD monitor is moved from a cold room to a hot room temperature. Do not turn ON the LCD monitor, wait for the dew condensation to disappear. · Turn off the LCD monitor for extended periods of time. · Use a screen saver or a black and white image and run it for extended periods of time. 30 APPENDIX 6.4 Transporting the LCD Monitor To transport the LCD monitor for repair or shipment, place the monitor in its original packaging box. 1. Remove the stand. Remove the screws securing the stand to the LCD monitor. Then remove the stand. 2. Place the LCD monitor down in the lower foam cushion. 3. Place the upper foam cushion on the top of the LCD monitor. 4. Place the stand and accessories on the designated area (if necessary). 5. Place the LCD monitor assembly in the box and tape the box. 31 APPENDIX Note: · It is recommended to use the original packaging box. · When repacking, carefully place the LCD monitor in its box and protect the glass panel from touching any object. 32 Chapter 7: Specifications CHAPTER 7: SPECIFICATIONS 7.1 Monitor Specifications Panel Panel Type Panel Size Max. Resolution Pixel Pitch Brightness Contrast Ratio Viewing Angle (H/V) Display Colour Response Time Frequency (H/V) Frequency (H) Frequency (V) Input VGA HDMI DisplayPort Power Power Supply Power Requirements On Mode Stand-by Mode Off Mode Operating Conditions Temperature Humidity Storage Conditions Temperature Humidity DICOM Mounting VESA FPMPMI Stand Tilt Security Kensington Security Slot Dimensions Product with Base (W x H x D) Packaging (W x H x D) Weight Product with Base Packaging MD-2402 LED-Backlit TFT LCD (VA Technology) 23.8'' FHD 1920 x 1080 0.275 mm 250 cd/m2 20,000,000:1 (DCR) 178°/178° 16.7M 5 ms 30 kHz-83 KHz 50 Hz-76 Hz 15-Pin D-Sub x 1 1.4 x 1 x 1 External DC 12V, 1.96A 13W (On) < 0.3W < 0.2W 0°C-40°C (32°F-104°F) 10%-85% (non-condensing) -25°C-55°C (-13°F-131°F) 5%-93%(non-condensing) Yes Yes (100 x 100 mm) -5° to 23° Yes 539.5 x 498.0 x 249.0 mm (21.2" x 19.6" x 9.8") 625.0 x 403.0 x 280.0 mm (24.6" x 15.9" x 11.0") 5.2 kg (11.5 lb) 7.4 kg (11.5 lb) MD-2702 LED-Backlit TFT LCD (VA Technology) 27.0'' FHD 1920 x 1080 0.311 mm 300 cd/m2 20,000,000:1 (DCR) 178°/178° 16.7M 5 ms 30 kHz-83 KHz 50 Hz-76 Hz 15-Pin D-Sub x 1 1.4 x 1 x 1 External DC 12V, 2.5A 16W (On) < 0.3W < 0.2W 0°C-40°C (32°F-104°F) 10%-85% (non-condensing) -25°C-55°C (-13°F-131°F) 5%-93%(non-condensing) Yes Yes (100 x 100 mm) -5° to 23° Yes 612.6 x 519.8 x 249.0 mm (24.1" x 20.5" x 9.8") 700.0 x 456.0 x 282.0 mm (27.6" x 18.0" x 11.1") 6.1 kg (14.5 lb) 8.8 kg (19.4 lb) Note: All specifications are subject to change without prior notice. 33 SPECIFICATIONS 7.2 Monitor Dimensions 7.2.1 MD-2402 Dimensions 134.7 55.2 539.5 527.0 498.0 174.9 249.0 296.5 50.8 323.1 5° 23° 219.8 100.0 219.8 (M4xL10)x4 100.0 104.5 118.7 Ø249.0 64.9 388.0 34 SPECIFICATIONS 7.2.2 MD-2702 Dimensions 134.6 55.1 612.6 597.9 50.4 5° 23° 256.3 100 256.3 (M4x10)x4 100.3 519.8 161.8 367.1 336.3 152.7 105 47.8 Ø249.0 126.2 100 140.9 42.7 409.8 AG Neovo Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan. Copyright © 2021 AG Neovo. All rights reserved. MD-2402/MD-2702 Eprel registration number: 775395/775402 MD2420/MD2720_UM_V011 35