User Guide for Exioty models including: Mini Smart Plug Compatible, Mini, Smart Plug Compatible, Plug Compatible
Exioty Mini Smart Plug, Compatible with Alexa Only, Simple Set Up with One Voice Command, Voice Control, Remote Control and Timer Function, BLE Mesh Wider Signal, Echo Required (1 Pack): Tools & Home Improvement
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DocumentDocumentExioty Smart Plug Q&A listing Question 1: Can it work without Alexa Echo? Answer: No, Alexa Echo is required for this smart plug to work,including: Echo 2nd-4th Gen, Echo Dot 2nd-5th Gen, Echo Plus 1st-2nd Gen, Echo Show, Echo Studio. Question 2: How to pair plugs? Answer: Alexa Echo voice pairing, no app required. Please refer to video: https://drive.google.com/file/d/1K3-4qRBMswItTSX7IF-ReC4eV1iQ_aug/view?usp=sharing 1 / 4 Question 3: What app can be used to control smart plugs? Answer: "Amazon Alexa" App. Can realize remote control, group control, schedule, timing, name change and other functions. Question 4: How to set timer? Answer: Voice command settings: You can set a timer with Alexa Echo using voice commands. For example: "Alexa, turn on the first plug at 4:15 pm." Please refer to video: (https://drive.google.com/file/d/1Wn5WqbDI8tbuOheeseRZjaOVMIZG_QPw/view?usp=sharing) or App settings: You can set the timer using the Alexa app. Please refer to video: (https://drive.google.com/file/d/1e7bMoDQtiaeCvWDWmvk7SoBkR9ge5_nh/view?usp=sharing) Question 5: What can I do if the smart plug doesn't work? Answer: Please try the following steps. Step 1: Make sure Alexa Echo is online, and make sure the smart plug is turned on/off correctly via the key. Step 2: Repower the plug within 10 feet of the Alexa Echo , and check if the smart plug work well again. Step 3: If step 2 fails, reset the plug (press key for 5 seconds until the LED flashes) and do voice pairing again. 2 / 4 Question 6: How does it work under 5G wifi network? Answer: The smart plug works under 5G network via Alexa Echo. Question 7: What is its signal range? Answer: The signal can reach 100 feet in an open environment. Obstacles such as walls or doors will reduce the distance, but the signal range can be expanded through BLE mesh. 3 / 4 Question 8: How to reset it? Answer: Press the button for 5 seconds until the LED light flashes blue to enter pairing mode. Question 9: How many plugs can one Alexa Echo support? Answer: Within 10. Question 10: Can smart plugs support Homekit, Google home,Smartlife,Smarthings ? Answer: Not supported, works with Alexa only. Question 11: Can it work if only Alexa App but without Alexa Echo device? Answer: No, required Alexa Echo as hub. Question 12: Is this a WiFi smart plug? Answer: No, It is a bluetooth low energy mesh smart plug(BLE Mesh Smart Plug). 4 / 4