Cafe CVW7301/CVW7361 Wall Chimney Vent Hoods Owner's Manual
Thank you for making Cafe a part of your home. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your Cafe Wall Chimney Vent Hood.
Contents
- Safety Information
- Using the Hood
- Controls
- Filter
- Care and Cleaning
- Surfaces
- Lights
- Troubleshooting Tips
- Limited Warranty
- Accessories
- Consumer Support
Safety Information
Important Safety Information - Read All Instructions Before Using
WARNING: To reduce the risk of fire, electric shock, or injury to persons:
- Use this unit only as intended by the manufacturer.
- Before servicing or cleaning, turn off power at the service panel and lock the service disconnecting means.
- Do not use with any solid-state speed control device.
- This unit must be grounded.
- Do not attempt to repair or replace any part of the hood unless specifically recommended in this manual. Refer all other servicing to a qualified technician.
CAUTION: For general ventilating use only. Do not use to exhaust hazardous or explosive materials and vapors.
WARNING: To reduce the risk of injury to persons in the event of a range top grease fire:
- Smother flames with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. Be careful to prevent burns. If flames do not go out immediately, evacuate and call the fire department.
- Never pick up a flaming pan.
- Do not use water, including wet dishcloths or towels, as a violent steam explosion will result.
- Use an extinguisher only if you know it's a Class ABC extinguisher and how to operate it, the fire is small and contained, the fire department is being called, and your back is to an exit.
WARNING: To reduce the risk of a range top grease fire:
- Never leave surface units unattended at high settings.
- Always turn the hood ON when cooking at high heat or when flambéing food.
- Clean ventilating fans frequently. Grease should not accumulate on the fan or filter.
- Use proper pan size.
How to Remove Protective Shipping Film and Packaging Tape
Carefully grasp a corner of the protective shipping film and slowly peel it from the appliance surface. Do not use sharp items. Remove all film before first use. To remove adhesive from packaging tape, apply household liquid dishwashing detergent with a soft cloth and allow to soak. If the surface is still not clean, refer to page 7 for more cleaning options. Adhesive must be removed from all parts.
Using the Hood: Controls
The control panel is located on the front of the canopy.
- 1. Rangehood Control Panel: The control panel is located on the front of the canopy.
- 2. Light Button: On/Night/Off switch for the halogen lights. Press to turn lights on, press again for night setting, press again to turn off.
- 3. Fan Off Button: Press any fan setting button and hold for 2 seconds to activate auto-off after 15 minutes.
- 4. Fan Settings Buttons: Control fan speed. Press Lo for LOW, Med for MEDIUM, and Hi for HIGH speed. Hold down the Hi button for 2 seconds to activate BOOST SPEED, which will run for 10 minutes.
Care and Cleaning: Filters
Filters
Ensure the circuit breaker is off and surfaces are cool before cleaning or servicing.
Metal Grease Filter
The metal filter traps grease. It must ALWAYS be in place when the hood is in use. The grease filters are dishwasher-safe and should be cleaned every 6 months, or as needed.
- To remove: Pull downward on the filter lock to release the filter.
- To replace: Fit the tabs at the bottom of the filter behind the ledge of the filter opening. Lift the front side, push down on the filter lock, and push gently until the filter is in place. Release the filter lock to secure.
- To clean: Swish the filter in hot soapy water and rinse in clean water, or wash in the dishwasher. Do not use abrasive cleansers. Note: Some discoloration may occur in the dishwasher.
For Recirculation Installation Only: Charcoal Filter (Not Included)
If the model is not vented to the outside, a disposable charcoal filter is used to remove smoke and odors. Note: Do not rinse or put the charcoal filter in an automatic dishwasher. The charcoal filter cannot be cleaned and must be replaced every 6-12 months, or if noticeably dirty or discolored.
- Order Charcoal Filter JXCF71
- To install: Insert bottom tabs of the charcoal filter into the two slots at the back of the unit. Pivot filter upward into place while depressing locking tabs. Replace the metal filter.
- To remove: Remove the metal filter. Press the two tabs on the charcoal filter to disengage the lock and pivot to remove.
Care and Cleaning: Surfaces / Lights
Surfaces
Stainless Steel Surfaces (on some models)
Do not use a steel wool pad. To clean, use warm sudsy water or a stainless steel cleaner/polish. Always wipe in the direction of the brush line. Cleaners with oxalic acid, like Bar Keepers Friend Soft Cleanser™, can remove surface rust, tarnish, and small blemishes. Use a liquid cleanser free of grit and rub in the direction of brush lines with a damp soft sponge.
To inquire about cleaners or polish, visit cafeappliances.com/parts.
Painted Surfaces (on some models)
Do not use steel wool or abrasive cleaners. Clean grease-laden surfaces frequently. Use a hot, damp cloth with a mild detergent suitable for painted surfaces. About one tablespoon of ammonia may be added to the water. Use a clean, hot, damp cloth to remove soap, then dry with a clean, dry cloth.
Note: Take care not to touch filters and other surfaces during cleaning.
Lights
CAUTION: Allow lights to cool before touching.
- To change the lights:
- Ensure the light switch is turned off.
- Wear gloves. Do not touch the light with bare fingers, as skin oils can cause early failure. Use clean gloves or a paper towel.
- Using a flathead screwdriver, unclip the metal trim ring from the lighting support.
- Remove the light by pulling towards the front of the hood. Replace with a new G4 20W Clear Halogen Capsule light by inserting the two stakes into the holes and pushing towards the back of the hood to secure.
- Reinsert the metal trim ring by lining up the two side holes on the lighting support with the two tabs on the trim ring, and push upward.
Troubleshooting Tips
Save time and money! Review the charts below before scheduling service.
| Problem | Possible Cause | What To Do |
|---|---|---|
| Fan/Light does not operate when either button is pressed | A house fuse may be blown or a circuit breaker tripped. | Replace fuse or reset circuit breaker. |
| Fan does not operate when fan Lo, Med, High buttons are pressed | The blower connector is loose or not plugged into its mating connector. | Disconnect power to the unit. Remove filters and look up at the blower. If the connector plug is loose or dangling, the installer failed to plug it in securely. See the mini manual for plug location. |
| Loud or abnormal airflow noise | Wrong duct size used in installation. | This hood requires 6" ducting for optimal performance. Using smaller duct pipe will cause reduced venting. Minimize duct run length and transitions. CAFÉ service technicians cannot correct improperly installed issues. |
| Fan fails to circulate air or moves air slower than normal and/or fan is making loud or abnormal airflow noise | Obstructions in duct work. | Make sure nothing is blocking the vent. Ensure your wall or roof cap has a blade or door. |
| Damper blade on wall or roof cap may not be open. | Make sure damper swings freely. Damper blades may flip over and not open fully. Adjust to original position. | |
| Metal grease filter and charcoal filter (if present) may be dirty. | Clean the metal grease filter and replace charcoal filter (if present). See Care and Cleaning of the Vent Hood. | |
| The hood controls are not operating correctly | Control logic confused. | Disconnect power to the hood by resetting the circuit breaker. Wait 30 seconds for controls to reset. |
| Early light failure | Replacing lights with bare hands. | Replace lights while wearing gloves to keep skin oils off lights. |
| Light wattage is too high. | Replace with correct wattage. | |
| Insufficient makeup (replacement) air | Sufficient makeup air is required for exhausting appliances to operate to rating. Check local building codes, which may require or strongly advise makeup air. Visit cafeappliances.com for available makeup air solutions. |
Limited Warranty
CAFÉ Vented Range Hood Limited Warranty
All warranty service is provided by CAFÉ's Factory Service Centers or authorized service technicians. To schedule service online, visit cafeappliances.com/service. Have your serial and model number ready.
Servicing may require the use of the onboard data port for diagnostics. This allows CAFÉ technicians to diagnose issues and improve products. If you do not want appliance data sent to CAFÉ, advise your technician.
| For the period of | CAFÉ will replace |
|---|---|
| One year From the date of the original purchase | Any part of the cooking product that fails due to a defect in materials or workmanship. During this limited one-year warranty, CAFÉ will provide, free of charge, all labor and related service costs to replace the defective part. |
What CAFÉ will not cover:
- Service trips to your home to teach you how to use the product.
- Improper installation, delivery or maintenance.
- Failure of the product if it is abused, misused, modified or used for other than the intended purpose or used commercially.
- Replacement of house fuses or resetting of circuit breakers.
- Damage to the product caused by accident, fire, floods or acts of God.
- Incidental or consequential damage caused by possible defects with this appliance.
- Damage caused after delivery.
- Product not accessible to provide required service.
- Service to repair or replace light bulbs, except for LED lamps.
Exclusion of Implied Warranties
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This limited warranty extends to the original purchaser and any succeeding owner for products purchased for home use within the USA. If service by a CAFÉ Authorized Servicer is not available in your area, you may be responsible for a trip charge or may need to bring the product to an Authorized CAFÉ Service location. In Alaska, the limited warranty excludes shipping costs or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know your legal rights, consult your local or state consumer affairs office or your state's Attorney General.
Warrantor: GE Appliances, a Haier company, Louisville, KY 40225
Extended Warranties: Purchase a CAFÉ extended warranty and learn about special discounts at cafeappliances.com/extended-warranty. CAFÉ Service will still be available after your warranty expires.
Accessories
Looking For Something More?
CAFÉ offers a variety of accessories to improve your cooking and maintenance experiences! Refer to the Consumer Support page for website information.
Parts
- Charcoal Filter
- High Ceiling Duct Cover Kit
- Remote Control
- Replacement Lights
Cleaning Supplies
- CitruShine™ Stainless Steel Wipes
- CERAMA BRYTE® Stainless Steel Appliance Cleaner
- Bar Keepers Friend Soft Cleanser™
Consumer Support
CAFÉ Website
For questions or assistance, visit the CAFÉ website 24/7 at cafeappliances.com. You can also shop for products and access support services.
Register Your Appliance
Register your new appliance online at cafeappliances.com/register for enhanced communication and prompt warranty service. You can also mail in the pre-printed registration card.
Schedule Service
Expert CAFÉ repair service is available. Schedule service online anytime at cafeappliances.com/service.
Extended Warranties
Purchase a CAFÉ extended warranty for special discounts while your warranty is still in effect. Visit cafeappliances.com/extended-warranty. CAFÉ Service is available even after your warranty expires.
Remote Connectivity
For assistance with wireless network connectivity (for models with remote enable), visit cafeappliances.com/connect.
Parts and Accessories
Qualified individuals can order parts or accessories directly to their homes (VISA, MasterCard, Discover accepted) at cafeappliances.com/parts. Order online 24/7.
Instructions in this manual are for user procedures. Other servicing should be referred to qualified service personnel. Improper servicing may cause unsafe operation.
Contact Us
If you are not satisfied with the service received from CAFÉ, contact us via our website with details including your phone number, or write to:
In the US: General Manager, Customer Relations | CAFÉ Appliances, Appliance Park | Louisville, KY 40225 cafeappliances.com/contact
