the Oracle™ Dual Boiler

Instruction Book - BES995

BREVILLE® RECOMMENDS SAFETY FIRST

At Breville®, we are very safety conscious. We design and manufacture appliances with your safety foremost in mind. We also ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions.

IMPORTANT SAFEGUARDS

Read all instructions before use and save for future reference.

WARNING

Empty boilers before storage of the machine. Do not store below freezing temperatures.

CAUTION

To prevent damage to the appliance, do not use alkaline cleaning agents. Use a clean soft cloth instead.

Limited Product Warranty

Breville's warranty for this product covers the repair or replacement if it's found to be defective due to faulty materials, workmanship, or function within the warranty period. All legal warranty rights under applicable national legislation will be respected and will not be impaired by our warranty. For details on length of warranty, to obtain a printed copy or to read full terms and conditions please scan the QR code or visit www.breville.com. Alternatively, call the Breville Service Centre (see back cover for contact details).

WARNING

To avoid the risk of injury, do not open the brew chamber during the brew process.

NOTICE TO CUSTOMERS REGARDING MEMORY STORAGE

Please note that in order to better serve our customers, internal memory storage has been embedded into your appliance. This memory storage consists of a small chip to collect certain information about your appliance including the frequency of use of the appliance and the manner in which your appliance is being used. In the event your appliance is returned for service, the information collected from the chip enables us to quickly and efficiently service your appliance. The information collected also serves as a valuable resource in developing future appliances to better serve the needs of our consumers. The chip does not collect any information regarding the individuals who use the product or the household where the product is used. If you have any questions regarding the memory storage chip please contact us at privacy@breville.com

WARNING FOR BUTTON BATTERY

[!] Button battery inside this product

[child] Keep out of reach of children

The battery inside the product shall not be replaced or removed by the user at any time.

[fire-electric-shock] To protect against fire or electric shock, do not immerse the power cord, power plug or appliance in water or any other liquid.

[recycle] The symbol shown indicates that this appliance should not be disposed of in normal household waste. It should be taken to a local authority waste collection centre designated for this purpose or to a dealer providing this service. For more information, please contact your local council office.

FOR HOUSEHOLD USE ONLY

SAVE THESE INSTRUCTIONS

Components

A. 340g bean hopper

B. Front top water fill

C. Power button

D. 5.7 inch HD touch screen

E. Grind and tamp outlet

F. Heated 58mm group head

G. Dedicated hot water outlet

H. Auto MilQ™™ steam wand

I. Milk temperature sensor

J. Front lever 3rd wheel

K. Drip tray grill

L. Drip tray baffle

M. Drip tray

N. Water tank lid

O. Water tank mesh lid

P. Water tank with latch lock

Q. Power cord with storage

R. Hidden tool storage tray

Accessories

  1. Water filter and filter holder
  2. Steam wand cleaning powder
  3. Descaling powder
  4. Knock Box™™ 10
  5. Single wall 1 cup filter basket
  6. Single wall 2 cup filter basket*
  7. 58 mm Stainless steel portafilter
  8. Grind outlet brush and tamp removal magnet
  9. Cleaning brush
  10. Cleaning tool for steam wand tip
  11. Two hex keys
  12. Cleaning disc
  13. Cleaning tablets
  14. Water hardness strip
  15. Stainless steel milk jug

* Single wall 2 cup filter basket comes installed in the portafilter.

Features

5.7 INCH HD TOUCH SCREEN

The new ultra rich, immersive and fast 5.7 inch display screen. You can swipe, select and enjoy in high definition.

AUTO DIAL-IN SYSTEM

An extraction control system that monitors each espresso shot. If the machine detects the espresso shot was not ideal, it will make grind size adjustments automatically to improve your next espresso shot. If you prefer to control the grind size adjustments, you can turn off this feature in settings.

AUTO GRIND DOSE & TAMP

Automatically grinds, doses and tamps the required amount of coffee, mess free.

MOTORISED GRIND SIZE ADJUSTMENT

Adjust your grind settings easily from fine to coarse via the touch screen.

AUTO MILQ™™

Silky smooth microfoam with settings for dairy, soy, almond and oat. Adjustable temperatures (45 °C to 75 °C) and 9 texture levels.

PRECISION CONTROL

Dual Boiler Heating System

Experience the power of simultaneous extraction and steaming. The espresso and steam stainless steel boilers, and heated group head ensure that water reaches the perfect temperature for maximum flavour potential, shot after shot.

PID Temperature Control

Electronic temperature control delivers precise water temperature for optimum espresso flavour.

Low Pressure Pre-Infusion

Gradually increases water pressure to gently expand grinds for an even extraction.

Regulated Extraction Pressure

Over pressure valve (OPV) limits maximum pressure for optimal espresso flavour.

ADDITIONAL FEATURES

MANUAL MODE

On the coffee drinks screen, swipe up for a new Manual Mode experience. View real-time feedback with the pressure gauge display and control your manual extraction by customising pre-infusion, blooming and extraction time.

AUTO START

Switches machine on at a specified time.

AUTO OFF

When machine is inactive it switches off automatically after a specified time between 5 min and 60 min. Specified time can be set from the main settings.

BREVILLE+ COFFEE APP

The coffee app unlocks connectivity features including notifications, tutorials, remote power on/off and more. Simply download the Breville+ Coffee app and pair your machine to access these features.

NOTE On this "Off mode", this machine uses a low power consumption of at least 0.483 W if it is kept plugged-in. To save more energy, switch off or unplug the appliance when the appliance is not in use.

DEDICATED HOT WATER SPOUT

Dedicated hot water outlet for making long blacks, teas, and pre heating cups.

AUTOMATIC SYSTEM PURGE (Double Tap Purge)

Double tap on the grind, brew or steam icons to automatically purge the system ready for your brew.

Connecting to your Espresso Machine

The Oracle™ Dual Boiler can be paired to a mobile device using the Breville+ Coffee App. If the appliance is not connected to the Wi-Fi, the espresso machine can still be operated in the same way as an espresso machine with no network connection.

NOTE We are constantly working to improve the Breville+ Coffee App, which may lead to changes in functionality and setup steps. Please rely on the instructions in the latest version of the App to guide you through the setup process.

INITIAL SET-UP

  1. Download the Breville+ Coffee App from Apple App Store or Google Play Store on your mobile device.
  2. Create an account.
  3. Turn on the appliance for the first time, and follow the prompts, proceed to the screen with the pairing QR code.
  4. On your mobile device, press 'Add Oracle Dual Boiler' on the appliance tab.
  5. Scan QR code from the appliance.

NOTE If you are pairing later, you can find the QR code in Settings > Connectivity > Connect to app in your Espresso Machine

Assembly

BEFORE FIRST USE

Machine Preparation

Remove and discard all labels and packaging materials attached to your espresso machine. Ensure you have removed all parts and accessories from the box before discarding the packaging. Remove the water tank located at the back of the machine unlocking the latch and pulling the water tank from the latch handle. Clean parts and accessories (water tank, portafilter, filter baskets, milk jug) using warm water and a gentle dish washing liquid. Rinse well then dry thoroughly.

TIP

To easily manoeuvre your machine, use the lever located under the drip tray. When the lever is moved from right to left, the swivel foot drops down and lifts the machine upwards, making it easier to access the removable water tank or reposition the machine to another location.

INSTALLING THE WATER FILTER

NOTE Replacing the water filter every three months will reduce the need to descale the machine. Filters can be purchased at www.breville.com

NOTE Input the water hardness test strip result to the machine. If result is 4 or 5 bars when tested, we strongly recommend to change to an alternate water source. Filtered water will extend both the life of your built-in filter and descale intervals as well as provide superior taste. Ensure to test the water hardness of the alternative water source you've chosen and input into the machine accordingly. Avoid using overly filtered water, like RO water unless some mineral content is being added back to the final water. Never use distilled water, or water with no or low mineral content as this will affect the taste of coffee.

Guide and Settings

INFORMATION GUIDE

SETTINGS

Switch to manual mode

Select this option to set the machine to manual mode.

Drink Settings

NOTE On volume based mode, the volume cannot be adjusted.

Maintenance

Machine Settings

WARNING

Do not unplug the machine while it is performing a factory reset or a software update.

Care & Cleaning

HD TOUCH SCREEN DISPLAY

Excess dirt and grime can get in the crevices of your touch screen impairing its functionality. Keep the touch screen dry and clean to ensure optimal functionality. Use a screen cleaning wipe or a dry soft cloth.

CLEANING CYCLE

There will be a message prompt when a cleaning cycle is required. This is a cleaning cycle and is separate from descaling. There is also the option to start the cleaning cycle by choosing ‘Group Head Clean' in 'Settings'. The cleaning cycle cleans the shower screen and back-flushes the group head to remove the build up of coffee and oils. Follow instructions on the screen.

DESCALING

There will be a message prompt when a descale cycle is required. Even with the provided water filter, it is recommended to descale if there is scale buildup in the water tank. There is also the option to start the descale cycle by choosing ‘Descale' in the 'Settings'. Follow instructions on the screen.

CLEANING THE STEAM WAND

NOTE Ensure the steam wand tip is tightly fastened after cleaning.

Steam Wand Tip

CLEANING THE FILTER BASKET AND PORTAFILTER

CLEAR WATER BACKFLUSH

After each coffee making session we recommend doing a clear water backflush before you turn off the machine. Empty drip tray. Insert the cleaning disc into the filter basket then insert the portafilter into the group head. Tap the brew image and let it run for 20 seconds.

CLEANING THE GROUP HEAD

NOTE Ensure the drip tray is firmly in place when purging the machine.

CLEANING THE DRIP TRAY & STORAGE TRAY

CLEANING THE OUTER HOUSING

The outer housing can be cleaned with a soft, damp cloth. Polish with a soft, dry cloth. Do not use abrasive cleansers, pads or cloths which can scratch the surface.

NOTE All parts should be cleaned by hand using warm water and a gentle dish washing liquid. Do not use abrasive cleansers, pads or cloths which can scratch the surface. Do not clean any of the parts or accessories in the dishwasher.

CLEANING CONICAL BURRS

Regular cleaning helps the burrs achieve consistent grinding results which is especially important when grinding for espresso. A feature of your Oracle Dual Boiler is the ability to extend this range with an adjustable upper burr. We recommend making only one adjustment at a time.

  1. [unlock] Unlock the hopper
  2. [beans] Remove beans
  3. [lock-hopper] Replace & lock the hopper
  4. [run-grinder] Run grinder until empty
  5. [remove-hopper] Remove the lid, unlock and remove the hopper
  6. [remove-upper-burr] Remove the upper burr
  7. [clean-upper-burr] Clean the upper burr with the burr brush
  8. [clean-lower-burr] Clean the lower burr with the burr brush
  9. [remove-tamping-fan] Remove tamping fan with tamp removal magnet
  10. [clean-grind-outlet] Clean grind outlet with grind outlet brush
  11. [replace-tamping-fan] Replace tamping fan by hand
  12. [push-upper-burr] Push the upper burr firmly into position
  13. [lock-upper-burr] Lock the upper burr
  14. [place-hopper] Place the hopper back on to the machine
  15. [lock-hopper-lid] Lock the hopper
  16. [cover-hopper-lid] Cover the hopper with the lid
  17. [check-extraction] Check your extraction

NOTE This machine is designed only for whole roasted coffee beans. Avoid grinding unroasted green and under-roasted coffee beans. These are dense and not brittle enough to run through a burr grinder. This will damage or break burr grinders and even pose a safety risk.

TIP It is recommended to use quality 100% Arabica beans with a 'Roasted On' date stamped on the bag, not a 'Best Before' or 'Use By' date. Coffee beans are best consumed between 5–20 days after the 'Roasted On' date. Stale coffee may pour too quickly from the portafilter spouts and taste bitter and watery.

ADJUSTING TAMPING HEIGHT FROM THE GRIND COLLAR

Steps to adjust the tamper height.

  1. Turn off and disconnect the machine from the power source.
  2. Pull the fan down from the grind collar using the grinder outlet tool with tamp adjust magnet.
  3. Reach in and unscrew the tamp fan connector counter clockwise.
  4. Use the hex key to adjust grub screw.
  5. To adjust the connector length, turn clockwise (shorten) or anti-clockwise (lengthen). It is recommended changing the tamp height connector by maximum 1 turn and rechecking the results. The connector must not be longer than 29.2 mm.
  6. Refasten the screw after adjustment. Screw must be fastened onto the plane step instead of the screw thread, otherwise will damage the screw thread.
  7. Reassemble the tamp height connector by pushing upwards until it clicks in place.
  8. Reinsert the fan by pushing upwards and aligning to the tamp height connector.

ADJUSTING CONICAL BURRS

Some types of coffee may require a wider grind range to achieve an ideal extraction or brew. A feature of your Oracle Dual Boiler is the ability to extend this range with an adjustable upper burr. We recommend making only one adjustment at a time.

  1. [unlock] Unlock the hopper
  2. [hold-hopper] Hold hopper over container & turn dial to release beans into container
  3. [align-hopper] Align the hopper into position
  4. [double-tap-portafilter] Double tap the portafilter image on screen to run grinder until empty
  5. [remove-hopper] Remove the hopper
  6. [remove-upper-burr] Remove the upper burr
  7. [remove-handle] Remove wire handle from both sides of the burr
  8. [move-adjustable-burr] Move adjustable top burr, 1 number, coarser or finer
  9. [align-number] Align the number with the handle opening
  10. [insert-wire-handle] Insert wire handle from both sides of the burr
  11. [push-upper-burr] Push upper burr firmly into position
  12. [lock-upper-burr] Lock the upper burr
  13. [place-hopper] Place the hopper back on to the machine
  14. [fill-hopper] Fill the hopper with beans
  15. [cover-hopper-lid] Cover the hopper with the lid
  16. [check-extraction] Check your extraction

Troubleshooting

CONNECTING YOUR ORACLE DUAL BOILER

The Oracle Dual Boiler is a Wi-Fi-enabled machine that will support downloading the latest software version. If the machine is not connecting to Wi-Fi, the machine can still be operated in the same way as an espresso machine with no network connection.

NOTE We are constantly working to improve the software that may lead to changes in functionality and setup steps. Please rely on the instructions in the latest version by upgrading the software to guide you through the setup process.

PROBLEM POSSIBLE CAUSE WHAT TO DO
Grinder Motor starts but no ground coffee coming from grind outlet
  • No coffee beans in bean hopper.
  • Grinder/bean hopper is blocked.
  • Coffee bean may have become stuck in hopper.
  • Fill bean hopper with fresh coffee beans.
  • Remove bean hopper. Inspect bean hopper & grinding burrs for blockage. Replace parts and try again.
  • Clean the chute.
Grinder motor unable to start
  • Grinder is blocked with foreign item or chute is blocked
  • Moisture clogging grinder.
  • Turn the machine off. Inspect and remove foreign object and clean the chute.
Unable to lock bean hopper into position
  • Coffee beans obstructing bean hopper locking device.
  • Remove bean hopper. Clear coffee beans from top of burrs. Re-lock bean hopper into position.
Portafilter overfills
  • Tamping fan was removed for cleaning and not replaced.
  • Inserted a portafilter that was already full.
  • Check that the tamping fan is in position and mounted correctly to the drive shaft. Refer to the 'Cleaning Conical Burrs' under Care & Cleaning.
  • Make sure that portafilter is empty before inserting it.
Grinder Emergency stop
  • Rotate the portafilter to the left to stop the auto grind, dose & tamp function.
  • Unplug power cord from power outlet.
Grinder overheat
  • Turn the power to OFF and unplug the machine from the outlet. Wait a few minutes before plugging and starting the machine back on.
Grinder running continuously
  • No beans in hopper.
  • Tamping fan has been removed.
  • Fill hopper with beans.
  • Rotate the portafilter to the left to stop the auto grind, dose & tamp function.
  • Check that the tamping fan is in position and mounted correctly to the drive shaft. Refer to the 'Cleaning Conical Burrs' under Care & Cleaning.
Espresso runs out around the edge of the portafilter and/or Portafilter comes out of the group head during an extraction
  • Portafilter not inserted in the group head correctly.
  • There are coffee grounds around the filter basket rim.
  • Filter basket rim is wet or underside of portafilter lugs are wet. Wet surfaces reduce the friction required to hold the portafilter in place whilst under pressure during an extraction.
  • Ensure portafilter is rotated to the right until the handle is past the center and is securely locked in place. Rotating past the centre will not damage the silicone seal.
  • Clean excess coffee from the rim of the filter basket after grinding to ensure a proper seal in group head.
  • Always ensure filter basket and portafilter are dried thoroughly before filling with coffee, tamping and inserting into the group head.
Issues with the Auto Start feature
  • Clock not set or clock is set with incorrect time.
  • Verify that the time zone is accurate and ensure the clock and Auto Start time are programmed correctly.
Operation Error message on the touch screen
  • A fault has occurred and machine cannot operate.
  • Contact Breville Customer Service Centre.
Pumps continue to operate / Steam is very wet / Hot water outlet leaks
  • Using highly filtered, demineralised or distilled water which is affecting how the machine is designed to function.
  • We recommend using cold, filtered water. We do not recommend using water with no/ low mineral content such as highly filtered, demineralised or distilled water. If the problem persists, contact Breville Consumer Support.
Water does not flow from the group head
  • Machine has not reached operating temperature.
  • Water tank is empty.
  • Water tank not fully inserted & locked.
  • Allow time for the machine to reach operating temperature.
  • Fill tank. Prime the system by: 1) Touching the 'Brew' button to run water through the group head for 30 seconds. 2) Touching 'Hot Water' to run water through the hot water outlet for 30 seconds.
  • Push water tank in fully and lock latch closed.
Display says "Water tank empty" but water tank is full
  • Water tank not fully inserted & locked.
  • Push water tank in fully and lock latch closed.
No steam or hot water
  • Machine is not turned on or up to operating temperature.
  • Water tank is empty.
  • Ensure the machine is plugged in and ready for use.
  • Fill water tank.
No hot water
  • Water tank is empty.
  • Fill water tank.
No steam
  • Steam wand is blocked.
  • Refer to 'Cleaning the Steam Wand' under Care & Cleaning section.
The machine is 'On' but won't operate
  • Turn machine off. Wait for 60 minutes and turn machine back on.
  • If problem persists, call Breville Consumer Support.
Steam pouring out of group head
  • Turn machine off. Wait for 60 minutes and turn machine back on.
  • If problem persists, call Breville Consumer Support.
Coffee not hot enough
  • Cups not pre-heated.
  • Rinse cups under hot water outlet and place on cup warming tray.
Not-Ideal milk temperature
  • Milk temperature is too high or too low (if making cappuccino or latté etc).
  • Adjust milk temperature in the settings menu.
No crema
  • Coffee beans are stale.
  • Use freshly roasted coffee beans with a 'Roasted On' date and consume between 5-20 days after that date.
Not enough milk texture
  • Steam wand is blocked.
  • Refer to 'Cleaning the Steam Wand' under Care & Cleaning section.
  • Different brands and types of milk and milk alternatives will texture differently. You may need to adjust the froth level accordingly.
Too much coffee extracted (Espresso flows out too quickly)
  • Coffee is ground too coarsely.
  • Coffee beans are stale.
  • Adjust the grind size to a lower number to make the grind size slightly finer.
  • Customise extraction time by touching the 'Single'/'Double' button.
  • Use freshly roasted coffee beans with a 'Roasted On' date and consume between 5-20 days after that date.
Not enough coffee extracted (Espresso drips on a restricted flow)
  • Coffee is ground too finely.
  • Adjust the grind size to a higher number to make the grind size slightly coarser.
  • Customise extraction time by touching the 'Single'/'Double' button.
  • Shot duration / volume needs to be adjusted.
  • Use freshly roasted coffee beans with a 'Roasted On' date and consume between 5-20 days after that date.
Amount of coffee extracted has changed, but all settings are the same.
  • As coffee beans age, the extraction rate changes and can affect the shot volume.
  • Adjust the grind size to a lower number to make the grind size slightly finer.
  • Customise extraction time by touching the 'Single'/'Double' button.
  • Use freshly roasted coffee beans with a 'Roasted On' date and consume between 5-20 days after that date.

Notes

Models: BES995 Oracle Dual Boiler, BES995, Oracle Dual Boiler, Dual Boiler, Boiler

File Info : application/pdf, 24 Pages, 902.53KB

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BES995 ANZ IB A25 LR

References

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