STIEBEL ELTRON CNS Trend UK Wall Mounted Convector Heater

Operation and Installation Manual

Special Information

⚠️ Keep children under the age of 3 away from the appliance if constant supervision cannot be guaranteed.

Children from the age of 3 to 7 may switch the appliance on and off, provided they are supervised or have been instructed in the safe operation of the appliance and understand any risks. This is subject to the appliance having been installed as described. Children from the age of 3 to 7 must not regulate the appliance.

The appliance may be used by children aged 8 and older and persons with reduced physical, sensory or mental capabilities or a lack of experience and know-how, provided that they are supervised or they have been instructed on how to use the appliance safely and have understood the potential risks.

Children must never play with the appliance. Children must never clean the appliance or perform user maintenance unless they are supervised.

? Parts of the appliance can get very hot and may cause burns. Particular caution is advised when children or vulnerable persons are present.

⚠️ In order to avoid overheating, do not cover the heater.

⚠️ Never install the appliance directly below a wall socket.

In the case of a permanent connection, the appliance must be able to be separated from the power supply by an isolator that disconnects all poles with at least 3 mm contact separation.

Operation

General Information

The chapters "Special information" and "Operation" are intended for both users and qualified contractors. The chapter "Installation" is intended for qualified contractors.

Read these instructions carefully before using the appliance and retain them for future reference. Pass on the instructions to a new user if required.

Other symbols in this documentation

  • ℹ️ Note: General information is identified by the adjacent symbol. Read these texts carefully.
  • ⚠️ Meaning: Material losses (appliance damage, consequential losses and environmental pollution)

    ♻️ Meaning: Appliance disposal

  • ▶️ This symbol indicates that you have to do something. The action you need to take is described step by step.

Information on the appliance

  • ? Meaning: Never cover the appliance

Units of measurement

All measurements are given in mm unless stated otherwise.

Safety

Intended use

This appliance is designed to heat living areas. The appliance is intended for domestic use. It can be used safely by untrained persons. The appliance can also be used in a non-domestic environment, e.g. in a small business, as long as it is used in the same way.

Any other use beyond that described shall be deemed inappropriate. Observation of these instructions and of the instructions for any accessories used is also part of the correct use of this appliance.

General safety instructions

Structure of safety instructions

! KEYWORD Type of risk: Here, possible consequences are listed that may result from failure to observe the safety instructions. Steps to prevent the risk are listed.

Symbols, type of risk
SymbolType of risk
⚠️Injury
Electrocution
?Burns (burns, scalding)
Keywords
KEYWORDMeaning
DANGERFailure to observe this information will result in serious injury or death.
WARNINGFailure to observe this information may result in serious injury or death.
CAUTIONFailure to observe this information may result in non-serious or minor injury.

General safety instructions (continued)

⚠️ Injury: Keep children under the age of 3 away from the appliance if constant supervision cannot be guaranteed.

Children from the age of 3 to 7 may switch the appliance on and off, provided they are supervised or have been instructed in the safe operation of the appliance and understand any risks. This is subject to the appliance having been installed as described. Children from the age of 3 to 7 must not regulate the appliance.

The appliance may be used by children aged 8 and older and persons with reduced physical, sensory or mental capabilities or a lack of experience and know-how, provided that they are supervised or they have been instructed on how to use the appliance safely and have understood the potential risks.

Children must never play with the appliance. Children must never clean the appliance or perform user maintenance unless they are supervised.

⚠️ Injury: In closed rooms, temperatures can rapidly reach high values. Ensure constant supervision if the appliance is operated in a small room and the persons within that room cannot regulate the appliance or leave the room on their own.

? Burns: Never operate this appliance if the distance from adjacent objects or other flammable materials would be less than the minimum permissible distance.

In rooms where it is at risk of fire or explosion as a result of chemicals, dust, gases or vapours. Ventilate the room sufficiently before heating.

In the direct proximity of pipes or receptacles that carry or contain flammable or explosive materials.

If an appliance component is damaged, the appliance has fallen over or there is a fault.

? Burns: Never place any flammable, combustible or insulating objects or materials on the appliance or in direct proximity to it.

Ensure that the air intake and discharge are never blocked.

Never place any objects between the appliance and the wall.

? Burns: The appliance is unsuitable for use as a floorstanding appliance. Only ever operate this appliance when mounted on the wall mounting bracket supplied (see chapter "Installation / Installation").

? CAUTION Burns: Parts of the appliance can get very hot and may cause burns. Particular caution is advised when children or vulnerable persons are present.

⚠️ Overheating: In order to avoid overheating, do not cover the heater.

⚠️ Material losses: Ensure that the power cable is not touching the appliance. Never stand on the appliance. Never operate the appliance in the open air.

Test symbols

See type plate on the appliance.

Appliance description

The appliance is a wall mounted electric direct heater. The appliance is suitable for use as a standalone heating system, or can be used in spring and autumn and as a booster heater in smaller rooms.

The air inside the appliance is heated by a heating element and expelled via natural convection through the air discharge at the top. Cool indoor air is drawn in through the air intake on the underside of the appliance.

When the set room temperature is reached, it is maintained by periodic heating.

Operation

Diagram description: Programming unit (1), ON/OFF switch (2).

Programming unit

The programming unit is located at the top right of the appliance.

Diagram description: Display (1), User interface (2).

Symbols
  • ❄️ Window open detection: To avoid unnecessary energy consumption while venting, the appliance automatically switches to frost protection mode for one hour when a window is open. The "window open detection" symbol flashes. After venting, frost protection mode can be terminated manually by pressing "+", "-" or "OK". The appliance then heats to the set room temperature again. Conditions: Window open detection is enabled (see chapter "Settings / Standard menu").

  • User interface lock: To lock or unlock the user interface, press and hold "+" and "-" simultaneously for 5 seconds.

  • ? Heating enabled: The appliance is heating to maintain the set room temperature.

  • Room temperature display

  • ✏️ Editable parameter: The parameter shown can be changed using "+" and "-".

  • External input (FP): The appliance can be connected to an external control unit. Depending on the control unit settings, the appliance heats at specific times of the day in comfort, setback or frost protection mode, or does not heat at all.

  • Days of the week: 1 = Monday, 2 = Tuesday ... 7 = Sunday

User interface
ButtonDesignationDescription
"Standby" keySwitch on the programming unit; Put programming unit and heating appliance into standby mode
"OK" buttonSelection; Confirm settings
"Menu" keyCall up and exit menu
"+" keyCall up menu items; Change settings
"-" keyCall up menu items; Change settings
Display

If no user action occurs for 20 seconds, the backlight switches off. Press any button to switch the background lighting on again.

Symbols (Display)
SymbolDescription
Time display: Indication of the current time or a programmed start time
Timer mode: The appliance heats in accordance with the enabled time program.
☀️Comfort mode: The appliance maintains the set comfort temperature. Standard setting: 21.0 °C. Use this setting for comfortable room temperatures when someone is present.
?Setback mode: The appliance maintains the set setback temperature. Standard setting: 18.0 °C. Use this setting e.g. at night or when absent for several hours.
❄️Frost protection: The frost protection symbol is displayed if the set room temperature is set to 7.0 °C. Use this setting to protect an unused room from frost damage.
?Adaptive start: In timer mode, the heating appliance switching times are adjusted to ensure that, at the programmed start time, the respective set room temperature is already reached. Conditions: The "adaptive start" function is enabled (see chapter "Settings / Standard menu").

Switching the appliance on and off

For a short time after initial start-up and after longer breaks in use, a smell may develop.

The appliance is ready for operating as soon as it has been fixed to the installation wall and hard wired to the power supply.

Switch the appliance on or off using the ON/OFF switch on the right-hand side of the appliance.

Switch the appliance off when not in use for longer periods (e.g. during the summer months).

All settings remain intact after switching off or after an interruption to the power supply. This appliance is equipped with a power reserve that ensures the day of the week and the time are saved for several hours.

If the appliance was in timer mode before being switched off for a longer period of time, you will be prompted to set the day and time after switching it on. Until this setting is made, the appliance will operate in comfort mode.

Standby mode

! Material losses: In standby mode, the appliance will not switch on heating under any circumstances. There will be no frost protection.

To switch on the programming unit, press "Standby". The standard display appears.

To put the programming unit and the heating appliance into standby mode, press "Standby". The display shows "----".

Settings

Standard display

The default display is continuously displayed. If no user action is performed for longer than 20 seconds while in the menu, the appliance automatically switches to the default display.

The default display shows the current set room temperature as well as the "Editable parameter" symbol. You can use "+" and "-" to change the set room temperature.

If the set room temperature corresponds to one of the values set for the comfort or setback temperature, the symbol for the corresponding operating mode (comfort mode, setback mode) appears in the menu bar.

The set room temperature can also be changed manually when in timer mode. The changed set room temperature is maintained until the next programmed switching point is reached.

Standard menu

To access the standard menu, briefly press "Menu". You can now call up the following menu items:

DisplayDescription
Select day of the week and time
☀️Select comfort temperature. The comfort temperature must be set at least 0.5 °C higher than the setback temperature.
?Select setback temperature
❄️Switch "Window open detection" function on and off
Select time program (Pro1, Pro2, Pro3, off) or external input (FP)
?Switch "Adaptive start" function on and off

To change the setting of a menu item, call it up by pressing "+" and "-". Press the "OK" button.

As soon as the "Editable parameter" symbol appears, you can change the setting of the menu item with "+" and "-". Press "OK" to save the setting.

To exit the standard menu, briefly press "Menu". The standard display appears.

Configuration menu

DisplayDescription
I1-I2Actual values
Pro1-Pro3Time programs
P1-P5Parameters

In the configuration menu, you can call up actual values, program time programs for timer mode and set parameters.

To access the configuration menu, press and hold "Menu". After approx. 3 seconds, actual value I1 is displayed.

Use "+" and "-" to switch between the individual actual values, time programs and parameters.

To exit the configuration menu, briefly press "Menu". The standard display appears.

Actual values

The following actual values can be called up:

DisplayDescriptionUnit
I1Actual room temperature[°C] | [°F]
I2Relative heating time (The counter can be reset via parameter P5.)[h]

The counter for relative heating time (I2) counts in complete hours how long the appliance heats for. When the appliance is switched off, any heating phase of less than 60 minutes is not recorded.

Time programs

There are three time programs available for using the appliance in timer mode. Time programs Pro1 and Pro2 are factory-set. Time program Pro3 can be set according to your individual requirements.

DisplayDescription
Pro1Time program "Daily" - Repeated: Monday to Sunday
Pro2Time program "Weekdays" - Repeated: Monday to Friday
Pro3Time program "User defined" - up to 14 comfort phases, freely configurable

To use timer mode, select the required time program in the standard menu (see chapter "Settings / Standard menu").

Ensure the day of the week and the time are set correctly when setting the time programs.

The following applies to all time programs (Pro1, Pro2, Pro3): If the end time is later than 23:59 h, the end time will automatically be moved to the next day of the week. The comfort phase is maintained past midnight and will end on the next day at the set end time.

Time programs Pro1 and Pro2

You can specify the comfort mode start and end times with time programs Pro1 and Pro2. During this time period, the appliance heats to the set comfort temperature. Outside this specified time period, the appliance operates in setback mode. This results in a comfort and a setback phase that are repeated daily (Pro1) or every weekday (Pro2).

These phases are factory-set as follows: 08:00 h - 22:00 h: Comfort mode; 22:00 h - 08:00 h: Setback mode.

When time program Pro2 is enabled, the appliance operates exclusively in setback mode during the weekend.

To adapt time programs Pro1 and Pro2 according to your needs, proceed as follows:

  • In the configuration menu, use "+" and "-" to call up the required time program.
  • Press the "OK" button.
  • The start time for comfort mode is displayed. Use "+" and "-" to set the required start time. Press the "OK" button.
  • The end time for comfort mode is displayed. Use "+" and "-" to set the required end time. Press "OK" to save.
Time program Pro3

You can use time program Pro3 to specify up to 14 separate comfort phases which are repeated weekly.

To configure a comfort phase in time program Pro3:

  • In the configuration menu, use "+" and "-" to call up time program Pro3.
  • Press the "OK" button. The display shows "3---".
  • Press the "OK" button. A day of the week or a group of days is displayed. Use "+" and "-" to select the required day or group of days. Press the "OK" button.
  • The start time for comfort mode is displayed. Use "+" and "-" to set the required start time. Press the "OK" button.
  • The end time for comfort mode is displayed. Use "+" and "-" to set the required end time. Press the "OK" button. Comfort phase "3-01" has been configured.
  • To configure a further comfort phase, use "+" and "-" in time program Pro3 to select display "3---". Proceed as described above.

To reset the selected comfort phases, activate parameter P4. Please note that activating parameter P4 resets all time programs (Pro1, Pro2, Pro3) to the factory setting.

Parameters

You can call up the following parameters:

DisplayDescriptionOptions
P1Room temperature offset±3 °C | ±5 °F
P2Time format12 h | 24 h
P3Temperature display units°C | °F
P4Reset time programs (timer mode).on | off
P5Reset relative heating timeon | off

To change the value of a parameter, use "+" and "-" to call up the relevant parameter. Press the "OK" button.

As soon as the "Editable parameter" symbol appears, you can change the parameter value with "+" and "-". Press "OK" to save the selected value.

P1: Room temperature offset

Uneven temperature distribution in the room can result in a difference between displayed actual temperature I1 and the room temperature you measure yourself. To compensate for this difference, a room temperature offset of ±3 °C can be set via parameter P1.

Example: The appliance indicates I1 = 21.0 °C. You have measured a room temperature of 20.0 °C. There is a difference of 1.0 °C. To compensate for the difference, select an offset of P1 = -1.0.

P2: Time format

Parameter P2 is used to specify whether to display the time in 12 hour or 24 hour format.

P3: Temperature display units

Parameter P3 is used to specify whether the room temperature is displayed in degrees Centigrade [°C] or in degrees Fahrenheit [°F].

P4: Reset time programs

Activating parameter P4 resets all time programs to the factory setting.

P5: Reset relative heating time

Activating parameter P5 resets the counter for relative heating time (I2).

Cleaning, Care and Maintenance

The appliance contains no user serviceable parts.

⚠️ Material losses: Never spray cleaning spray into the air slot. Ensure that no moisture can enter the appliance.

If a pale brownish discolouration appears on the appliance casing, wipe it off with a damp cloth. Clean the appliance when cold with ordinary cleaning products. Avoid abrasive or corrosive cleaning products.

We recommend having the control components checked as part of regular maintenance. Have a qualified contractor check the safety and control components no more than 10 years after commissioning.

Troubleshooting

ProblemCauseRemedy
Room does not get warm enough. Appliance does not get hot.Temperature set too low on the appliance.Check the selected room temperature. Adjust if necessary.
No power supply.Check position of the ON/OFF switch, RCD and fuse/MCB in your fuse box.
Room does not get warm enough although the appliance is hot.Overheating. High limit safety cut-out limits heating output.Eliminate the cause (dirt or obstructions at the air inlet or outlet). Observe minimum clearances.
The heat demand of the room is higher than appliance output.Remove heat losses (Close windows and doors. Avoid constant venting.)
Room gets too hot.Temperature set too high on the appliance.Check the selected room temperature. Adjust if necessary.
Detected room temperature does not match actual room temperature.Avoid obstructions to air change between appliance and indoor air.Wait a while after making settings on the appliance, until the room temperature has fully stabilised.
Window open detection does not respond.Appliance does not detect a pronounced temperature drop due to venting. (Window open detection requires previously stable room temperature.)Avoid obstructions to air change between appliance and indoor air. Manually switch the appliance into standby mode for the duration of venting.
Window open detection is not enabled.Switch on window open detection in the standard menu.
"Adaptive start" function does not work as required.This function is only effective in timer mode.Use the timer mode for optimised heating convenience.
Severely fluctuating room temperature or the appliance learning procedure has not been completed.Wait a few days for behaviour to stabilise.
"Adaptive start" function is not enabled.Switch on the "Adaptive start" function in the standard menu.
Appliance is in "FP" program but does not respond to external input.When the appliance does not detect a signal at the external input, it heats in comfort mode.Check external control unit and its settings. Wiring must be installed correctly and with correct polarity.
"Err" or "E..." is displayed.Internal fault detected.Notify the qualified contractor.

If you cannot remedy the fault, contact your qualified contractor. To facilitate and speed up your request, provide the number from the type plate (000000-0000-000000).

Installation

Safety

Only a qualified contractor should carry out installation, commissioning, maintenance and repair of the appliance.

General safety instructions

We guarantee trouble-free function and operational reliability only if original accessories and spare parts intended for the appliance are used.

? CAUTION Burns: Only mount the appliance on a vertical wall that is temperature-resistant to at least 85 °C. Maintain the minimum clearances to adjacent objects.

⚠️ Material losses: Never install the appliance directly below a wall socket. Ensure that the power cable is not in contact with any appliance components.

Instructions, standards and regulations

Observe all applicable national and regional regulations and instructions.

Appliance description

Standard delivery

The following are delivered with the appliance:

  • Wall mounting bracket (hooked into the appliance)

Installation

Minimum clearances

Diagram showing required clearances: 100 mm above, 100 mm to the sides, 150 mm below, 500 mm in front, 20 mm from the wall.

Installing the wall mounting bracket

The appliance is intended for wall mounting using the wall mounting bracket supplied. The appliance may only be installed horizontally.

The wall mounting bracket can be used as a template for wall mounting. This ensures sufficient clearance from the floor. Use a spirit level if the floor is uneven or sloping.

Steps:

  1. Unhook the wall mounting bracket from the appliance.
  2. Place the centred wall mounting bracket horizontally on the floor. Mark holes 1 and 2.
  3. Lift up the wall mounting bracket so that its lower holes match up with the markings you have just made on the installation wall.
  4. Mark holes 3 and 4 on the installation wall.
  5. Drill the holes at the 4 markings.
  6. Secure the wall mounting bracket with suitable fixing materials (screws, rawl plugs). With the vertical slots, you can compensate for an offset fixing hole.

Appliance installation

Diagram description: 1. Wall mounting bracket; 2. Locking screw.

  1. Hook the appliance onto the bottom tabs of the wall mounting bracket by the slots in the back of the appliance.
  2. Place the appliance in an upright position.
  3. Secure the appliance by pushing it towards the wall until it audibly snaps into place in the two upper springs on the wall mounting bracket.
  4. Secure the appliance against unintentional release using the supplied locking screw on the left-hand side of the wall mounting bracket.

Commissioning

The appliance is ready for operating as soon as it has been fixed to the installation wall and hard wired to the power supply. Remove the protective film from the programming unit.

Troubleshooting (Installation context)

The power cable must only be replaced (for example if damaged) by a qualified contractor authorised by the manufacturer, using an original spare part.

Appliance handover

Explain the functions of the appliance to the user. Draw special attention to the safety instructions. Hand over the operating and installation instructions to the user.

Electrical connection

⚠️ Electrocution: Carry out all electrical connection and installation work in accordance with relevant regulations.

In the case of a permanent connection, the appliance must be able to be separated from the power supply by an isolator that disconnects all poles with at least 3 mm contact separation.

Do not install the appliance with a fixed power cable.

Observe the type plate. The specified voltage must match the mains voltage. Ensure the on-site supply cable has an adequate cross-section.

In a non-domestic environment and in case of particularly high demands on the appliance, such as permanent continuous operation, we recommend installing the appliance as a permanent connection with a junction box.

The appliance is delivered with a power cable without a plug. When wiring the appliance in permanently, connect the 4-core cable to a connection socket as illustrated:

Diagram description: 1. Neutral conductor = blue; 2. Live = brown; 3. Earth conductor = green/yellow; 4. Control cable = black.

There are 3 possible ways to connect the appliance:

  • Appliance connection without control cable: Unregulated appliance. The control cable is not connected. In this case, insulate the control cable.
  • Temperature setback via control cable: To reduce the temperature to the set setback temperature, the black control cable is activated via an external electronic contact (e.g. a time switch).

The appliance can be connected to any control unit that issues the following waveforms as control signals:

InstructionOscilloscopeOperating modeHeating temperature
No electrical powerStopNone
Complete oscillation 230 VComfort modeSubject to set comfort temperature
Semi-oscillation negative -115 VSetback modeSubject to set setback temperature
Semi-oscillation positive +115 VFrost protectionFrost protection temperature
Full oscillation 230 V for 3 seconds5 minComfort mode1 °C less than the set comfort temperature
Full oscillation 230 V for 7 seconds3 sComfort mode2 °C less than the set comfort temperature

Specification

Dimensions and connections

Diagram showing appliance dimensions: Height 450 mm, Width varies by model, Depth 100 mm. Wall mounting bracket horizontal hole spacing varies by model.

ApplianceWidth (mm)Wall mounting bracket Horizontal hole spacing (mm)
CNS 50 Trend UK348101
CNS 75 Trend UK426179
CNS 100 Trend UK426179
CNS 150 Trend UK582335
CNS 200 Trend UK738491
CNS 250 Trend UK894647
CNS 300 Trend UK1050803

Data table

CNS 50 Trend UK
236559
CNS 75 Trend UK
236560
CNS 100 Trend UK
236561
CNS 150 Trend UK
236562
CNS 200 Trend UK
236563
CNS 250 Trend UK
236564
CNS 300 Trend UK
236565
Electrical data
Connected load (W)50075010001500200025003000
Power supply1/N/PE ~ 240 V1/N/PE ~ 240 V1/N/PE ~ 240 V1/N/PE ~ 240 V1/N/PE ~ 240 V1/N/PE ~ 240 V1/N/PE ~ 240 V
Rated current (A)2.13.14.26.38.310.412.5
Frequency (Hz)50/-50/-50/-50/-50/-50/-50/-
Energy data
Room heating seasonal efficiency ηs (%)39393939393939
Dimensions
Height (mm)450450450450450450450
Width (mm)3484264265827388941050
Depth (mm)100100100100100100100
Weights
Weight (kg)4.04.64.66.07.79.210.9
Versions
Frost protection setting (°C)7777777
VersionWall mounted applianceWall mounted applianceWall mounted applianceWall mounted applianceWall mounted applianceWall mounted applianceWall mounted appliance
IP ratingIP24IP24IP24IP24IP24IP24IP24
Protection classIIIIIII
ColourAlpine whiteAlpine whiteAlpine whiteAlpine whiteAlpine whiteAlpine whiteAlpine white
Values
Setting range (°C)5-305-305-305-305-305-305-30

Energy consumption data

The product data complies with EU regulations relating to the Directive on the ecodesign of energy related products (ErP).

Product information on electric individual room heaters to regulation (EU) 2015/1188

ManufacturerSTIEBEL ELTRON
CNS 50 Trend UKCNS 75 Trend UKCNS 100 Trend UKCNS 150 Trend UKCNS 200 Trend UKCNS 250 Trend UKCNS 300 Trend UK
236559236560236561236562236563236564236565
Heating output
Rated heating output Pnom (kW)0.50.81.01.52.02.53.0
Minimum heating output (standard value) Pmin (kW)0.00.00.00.00.00.00.0
Maximum continuous heating output Pmax,c (kW)0.50.81.01.52.02.53.0
Auxiliary power consumption
At rated heating output elmax (kW)0.0000.0000.0000.0000.0000.0000.000
At minimum heating output elmin (kW)0.0000.0000.0000.0000.0000.0000.000
In standby elSB (kW)0.0000.0000.0000.0000.0000.0000.000
Type of heating output/room temperature control
Single stage heating output, no room temperature control-------
Two or more manually selectable stages, no room temperature control-------
Room temperature control with mechanical thermostat-------
With electronic room temperature control-------
Electronic room temperature control and time of day control-------
Electronic room temperature control and day of week controlxxxxxxx
Other control options
Room temperature control with presence detection-------
Room temperature control with window open detectionxxxxxxx
With remote control option-------
With adaptive control of heating startxxxxxxx
With operating time limitation-------
With black bulb sensor-------

Guarantee and Environment

Guarantee

The guarantee conditions of our German companies do not apply to appliances acquired outside of Germany. In countries where our subsidiaries sell our products a guarantee can only be issued by those subsidiaries. Such guarantee is only granted if the subsidiary has issued its own terms of guarantee. No other guarantee will be granted.

We shall not provide any guarantee for appliances acquired in countries where we have no subsidiary to sell our products. This will not affect warranties issued by any importers.

Environment and recycling

We would ask you to help protect the environment. After use, dispose of the various materials in accordance with national regulations.

Models: 205870, 205870 LCD CNS 1500 Plus Panel Heater, LCD CNS 1500 Plus Panel Heater, CNS 1500 Plus Panel Heater, Panel Heater, Heater

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