ZYXEL VMG3927-T50K Wi-Fi Router

The ZYXEL VMG3927-T50K Wi-Fi router is a versatile device for DSL Internet or Partner Fiber Optic Internet service. It is used to create an internet connection and share it in your home.

Table of Contents

1. Connecting the Wi-Fi Router
1. Connecting the Wi-Fi Router for DSL Internet Service
2. Connecting the Wi-Fi Router for Partner Fiber Optic Internet Service
2. Connecting Computers or Other Devices to the Internet
1. Connecting a Computer to the Internet via Wi-Fi
2. Connecting a Computer to the Internet via Ethernet Cable
3. Advanced Configuration via Wi-Fi Router Web Interface
4. Correct Operation of the Wi-Fi Router
5. Frequently Asked Questions

Package Contents

• Wi-Fi Router (Router)
• External Power Adapter
• Ethernet Cable (Yellow)
• DSL Service Cable (Gray)
• Quick Installation Guide
• Safety Instructions

1. Connecting the Wi-Fi Router

1a. Connecting the Wi-Fi Router for DSL Internet Service

Connect one end of the gray cable from the package to the telephone socket and the other end to the Wi-Fi router's DSL port.

Connect the external power adapter to the port labeled POWER.

Turn on the Wi-Fi router by pressing the white round [Power Button] on the bottom. Wait a few minutes for the device to power on.

Overall connection of the Wi-Fi router for DSL Internet service:

This diagram illustrates the physical connections for a DSL setup. The Wi-Fi router is shown with its front panel facing forward. The rear panel connections are depicted: a power adapter connects to the 'POWER' port, and a gray DSL cable connects to the 'DSL' port. The DSL cable is shown originating from a 'Telephone Socket'. The 'POWER' port is also shown with a power adapter connecting to a wall socket.

On page 5, we will help you connect devices to the internet using Wi-Fi or an Ethernet cable.

1b. Connecting the Wi-Fi Router for Partner Fiber Optic Internet Service

Connect one end of the Ethernet cable to the port labeled WAN and the other end of the cable to the converter you already have installed, into one of the LAN2-LAN3-LAN4 ports. The Ethernet cable is included in the converter's package.

Connect the external power adapter to the port labeled POWER.

Turn on the Wi-Fi router by pressing the white round [Power Button] on the bottom. Wait a few minutes for the device to power on.

Overall connection of the Wi-Fi router for Partner Fiber Optic Internet service:

This diagram illustrates the physical connections for a fiber optic setup. The Wi-Fi router is shown with its front panel facing forward. The rear panel connections are depicted: a power adapter connects to the 'POWER' port, and a yellow Ethernet cable connects to the 'WAN' port. The Ethernet cable is shown connecting to a 'Converter' unit which has multiple LAN ports labeled LAN 2-3-4.

On page 5, we will help you connect devices to the internet using Wi-Fi or an Ethernet cable.

2. Connecting Computers or Other Devices to the Internet

You can connect multiple devices to the Wi-Fi router simultaneously using Wi-Fi or Ethernet cables.

2a. Connecting a Computer to the Internet via Wi-Fi

On your computer or other device, search for the router's Wi-Fi network. The Wi-Fi network name (Wi-Fi SSID) can be found on the label on the bottom of the Wi-Fi router.

Your computer or other device will ask you to enter the password (Wireless Key), which is located on the label on the bottom of the Wi-Fi router.

If you entered the password correctly, your computer or other device will connect to the internet. If not, repeat the process.

The Wi-Fi router will self-configure, and access to the purchased services will be available within a few minutes.

Wi-Fi Connection Details:

A label on the bottom of the Wi-Fi router contains the network credentials. It displays:

• Wi-Fi SSID: Zyxel_XXXX
• Wireless Key: XXXXXXXXXXX

You can connect your device (e.g., smartphone) to the Wi-Fi network using these credentials. The device will display the network name (SSID) and prompt for the Wireless Key.

2b. Connecting a Computer to the Internet via Ethernet Cable

Connect one end of the Ethernet cable (yellow) to any of the LAN 1-4 ports on the Wi-Fi router, and the other end of the cable to your computer or another device.

Overall connection of your devices to the Wi-Fi router:

This diagram shows the Wi-Fi router connected to power. An Ethernet cable connects from one of the router's LAN ports to a computer. Other devices are shown connecting wirelessly to the router, indicated by a Wi-Fi symbol.

3. Advanced Configuration via Wi-Fi Router Web Interface

To further configure the Wi-Fi router, for example, to change the Wi-Fi password, enter the address http://192.168.100.1 in your browser.

A login screen will appear. Enter the username (User Name) 'admin' and the password (Login Password), which you can find on the label attached to the back of the Wi-Fi router.

Login Screen Example:

The login screen displays the router's IP address (192.168.100.1), the product name (ZYXEL VMG3927-T50K), fields for 'User Name' (pre-filled with 'admin') and 'Login Password' (pre-filled with 'XXXXXXXX'), and a 'Login' button.

For increased security, it is advisable to set your own username and password to access the Wi-Fi router interface. We recommend writing it down and storing it in a known location.

To change the password on the home page, click the [pencil icon] in the top right corner, then navigate to the 'Device Management' > 'User Account' tab. After the page loads, click the pencil icon on the far right in the row with the Username: admin.

4. Correct Operation of the Wi-Fi Router

For the Wi-Fi router to function correctly, the first three LED indicators are important, showing that the device is successfully connected to the internet. Other indicators in this case signal that WLAN 2.4 GHz and WLAN 5 GHz are active. The last indicator shows a computer connected to one of the LAN ports.

LED Indicator Status Table:

5. Frequently Asked Questions

What should I do if the Wi-Fi router is not working correctly?

Check that all cables are properly connected at both ends. Turn off the Wi-Fi router using the [Power Button] and unplug it from the power outlet for 1 minute. Then plug it back in and turn it on. Check the LED indicators on the front panel of the Wi-Fi router. The Power (first from left), Internet (third from left), and WAN (second from left) indicators should be green. WPS/WLAN should be green (solid or blinking), indicating the Wi-Fi network is active.

What should be done if the LAN LED indicator on the converter is not green?

Check the correct connection of the Ethernet cables. It is important that the cable connecting the Wi-Fi router and the converter is plugged into one of the LAN2-LAN3-LAN4 ports on the converter. Check this connection if you have purchased Partner Fiber Optic Internet from Orange or Orange TV via cable.

What should be done if the Internet LED indicator on the router is red?

In this case, there is a significant problem with the Wi-Fi router's automatic connection. Simply call the Orange Customer Service Line 905 (0905 905 905), where Orange representatives will assist you with the complete and correct setup of your Wi-Fi router.

Version 6/2020

Congratulations, you now have functional fixed internet from Orange! We recommend downloading the 'Môj Orange' (My Orange) application to your mobile phone, which will allow you to keep track of your bills and much more.

The 'Môj Orange' application icon is displayed.

We wish you enjoyable use of services from Orange Slovensko, a.s.

In case of complications with device setup or service usage, contact the Customer Service Line 905 (0905 905 905). For advanced settings, contact the Expert Line (14 905). Connection with an operator is charged according to the valid price list.

Orange™