Nokia C100 User Manual

About This User Manual

Important: For important information about the safe use of your device and battery, read the information in the sections "For your safety" and "Product safety" in the printed User Manual, or at www.nokia.com/support before using the device. To learn how to start using your new device, read the printed User Manual.

Introduction

Keeping your phone up to date

Keep your phone up to date and accept available software updates to receive new and improved features for your phone. Software updates can also improve your phone's performance.

Keys and parts

The phone:

• 1. Microphone
• 2. Speaker
• 3. Flash
• 4. Camera
• 5. Proximity sensor
• 6. Headset connector
• 7. Earpiece
• 8. Front camera
• 9. Microphone
• 10. Volume keys
• 11. Power/Lock key
• 12. USB connector

This user manual corresponds to the following models: TA-1484, N152DL.

Some accessories mentioned in this user manual, such as the charger, headset, or data cable, may be sold separately.

Parts and connectors, magnetism

Do not connect products that generate an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. Pay special attention to volume levels if you connect an external audio device or headset different from those approved for this device.

Some parts of the device are magnetic. Your device may attract metallic materials. Do not place credit cards or other magnetic stripe cards near the device for prolonged periods, as the cards may be damaged.

Inserting the SIM and memory cards

Inserting the cards

1. Insert your fingernail into the opening slot of the back cover, bend the cover to open it, and remove it.
2. Slide the nano-SIM card into the SIM card slot with the contact area facing down.
3. If you have a memory card, insert it into the designated slot.
4. Replace the back cover.

Note: Switch off the device and unplug the charger and any other device before removing the covers. Avoid touching electronic components while changing covers. Always store and use the device with the covers installed.

Important: Do not remove the memory card when an application is using it. This may damage the card, the device, and the data stored on the card.

Tip: Use a fast microSD memory card, up to 256 GB, from a reputable manufacturer.

Charging the phone

Charging the battery

1. Connect a compatible charger to the mains socket.
2. Connect the cable to the phone.

The phone is compatible with the USB-C cable. You can also charge the phone from a computer with a USB cable, but this may take longer.

If the battery is completely discharged, the charging indicator may take several minutes to turn on.

Switching on and setting up your phone

Switching on the phone

When you switch on your phone for the first time, it guides you through setting up network connections and phone settings.

1. Press and hold the power/lock key.
2. Choose your language and region.
3. Follow the instructions on the phone.

Transferring data from your previous phone

You can transfer data from a previous phone to your new phone with your Google account.

To back up data from your previous phone to your Google account, consult the user guide of the previous phone.

Restoring the settings of your previous Android™ phone

If your previous phone was Android and you had it set up to back up data to your Google account, you can then restore application settings and Wi-Fi passwords.

1. Press Settings > Passwords & accounts > Add account > Google.
2. Select the data you want to restore to the new phone. Synchronization starts automatically once your phone connects to the internet.

Switching off the phone

To switch off the phone, press and hold the power/lock key and the volume up key simultaneously, and select Power off.

Tip: If you want to switch off the phone by pressing and holding the power key, press Settings > System > Gestures > Press and hold power button and switch off Press and hold for assistant.

Using the touch screen

Important: Avoid scratching the touch screen. Do not use ballpoint pens, pens, or other sharp objects on the touch screen.

Press and hold to drag an item

Place your finger on the item for a few seconds, and then slide your finger across the screen.

Slide

Place your finger on the screen and slide it in the direction you want.

Scrolling through a long list or menu

Quickly slide your finger up or down the screen, and then lift your finger. To stop scrolling, press the screen.

Zooming in or out of a picture

Place two fingers on an item, such as a map, a photo, or a web page, and move them apart or together.

Locking the screen orientation

The screen automatically rotates when you turn the phone 90 degrees.

To fix the screen in portrait mode, slide your finger down from the top edge of the screen and press Auto-rotate > Off.

Navigating with gestures

To activate gesture navigation, press Settings > System > Gestures > System navigation > Gesture navigation.

• To see all your applications, on the home screen, slide up the screen.
• To go from the main screen, slide from the bottom of the screen. The application you were using stays open in the background.
• To see which applications are open, slide up from the bottom of the screen without lifting your finger until the applications appear, and then lift your finger. To switch to another open application, press the application. To close all open applications, slide your finger across all applications and press Clear all.
• To go back to the previous screen, slide from the right or left edge of the screen. The phone remembers all the applications and websites you visited since the last time the screen was locked.

Navigating with keys

To activate navigation keys, press Settings > System > Gestures > System navigation > 3-button navigation.

• To see all your applications, on the home screen, slide up from the bottom of the screen.
• To go back to the home screen, press ■. The application you were using stays open in the background.
• To see which applications are open, press ■. To switch to another open application, slide right and press the application. To close all open applications, slide your finger across all applications and press Clear all.
• To go back to the previous screen, press ◄. The phone remembers all the applications and websites you visited since the last time the screen was locked.

Protecting your phone

Locking and unlocking the phone

Locking the phone

If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can lock the keys and the screen.

To lock the keys and the screen, press the power/lock key.

Unlocking the keys and the screen

Press the power/lock key and slide up the screen. If prompted, provide additional credentials.

Protecting your phone with a screen lock

You can program your phone to require authentication when you unlock the screen.

Setting up a screen lock

1. Press Settings > Security > Screen lock.
2. Choose the type of lock and follow the instructions shown on the phone.

Protecting your phone with your face

Setting up face authentication

1. Press Settings > Security > Face unlock.

2. Select the alternative unlock method you want to use for the lock screen and follow the instructions shown on the phone.

Keep your eyes open and make sure your face is fully visible and not covered by any object, such as sunglasses or a hat.

Note: Using your face to unlock the phone is less secure than a pattern or password. Someone or something with a similar appearance to yours can unlock the phone. Face unlock may not work correctly in backlight or in too dark or too bright environments.

Unlocking the phone with your face

To unlock the phone, simply turn on the screen and look at the front camera.

If there is an error in facial recognition and you cannot use any alternative sign-in method to recover or reset the phone, you will need to take it to a service center. Additional charges may apply, and all personal data on the phone may be erased. For more information, contact the authorized service center nearest to your phone or the phone distributor.

Finding your lost phone

Locating or locking the phone

If you lose your phone, you can find, lock, or erase it remotely if you signed in to a Google account. By default, Find My Device is activated for phones associated with a Google account.

To use Find My Device, the lost phone must:

• Be switched on.
• Have been signed in to a Google account.
• Be connected to a mobile data network or Wi-Fi.
• Be visible in Google Play.
• Have Location functions activated.
• Have the Find My Device function activated.

When Find My Device connects with the phone, you can see the phone's location, and it will receive a notification.

1. Open android.com/find on a computer, tablet, or internet-connected phone and sign in with your Google account.
2. If you have more than one phone, click the lost phone at the top of the screen.
3. On the map, see where the phone is located. The location is approximate and not necessarily exact.

If the device cannot be found, Find My Device will show the last known location, if known. To lock or erase the phone, follow the instructions on the website.

Basic concepts

Personalizing your phone

Changing the wallpaper

Press Settings > Wallpaper.

Changing the phone ringtone

Press Settings > Sound > Phone ringtone and select the ringtone.

Changing the notification sound for messages

Press Settings > Sound > Default notification sound.

Notifications

Using the notification panel

When you receive new notifications, such as messages or missed calls, icons appear at the top of the screen.

To see more information about notifications, slide down from the top of the screen. To close the view, slide up the screen.

To change notification settings for an application, press Settings > Notifications > App settings > Most recent > All apps and switch notifications for the app on or off.

Using the quick access elements

To activate features, press the corresponding quick access element in the notification panel. To see more elements, drag the menu down. To rearrange or add new elements, press and hold an element and drag it to another location.

Volume control

Changing the volume

If you have trouble hearing the phone's ringtone in noisy environments or the calls sound too loud, you can change the volume as you wish, using the volume keys on the side of your phone.

Do not connect products that generate an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. Pay special attention to volume levels if you connect an external audio device or headset different from those approved for this device.

Changing the volume for multimedia and apps

1. Press a volume key to see the volume level bar.
2. Press ....
3. Drag the slider in the volume level bars to the left or right.
4. Press Done.

Setting the phone to silent

1. Press a volume key.
2. Press ◌.
3. Press ◌ to set the phone to vibrate only, or press ◌ to set it to silent.

Automatic text correction

Using keyboard word suggestions

The phone suggests words as you type, to help you type quickly and more accurately. Word suggestions may not be available in all languages.

As you start typing, the phone suggests possible words. When the word you want appears in the suggestion bar, select it. Press and hold the suggestion to see more suggested options.

Tip: If the suggested word is in bold, the phone automatically uses it to replace the word you typed. If the word is incorrect, press and hold it to see more suggestions.

If you don't want the keyboard to suggest words while you type, turn off text correction. Press Settings > System > Languages & input > On-screen keyboard. Select the keyboard you normally use. Press Text correction and turn off the text correction methods you don't want to use.

Correcting a word

If you notice you've misspelled a word, tap it to see suggestions to correct it.

Turning off the spell checker

Press Settings > System > Languages & input > Spell checker and turn off Use spell checker.

Battery life

Extending battery life

To save power:

1. Always charge the battery fully.
2. Silence unnecessary sounds, for example, sounds associated with the touch screen. Press Settings > Sound and select the sounds you want to keep.
3. Use wired headphones instead of the speaker.
4. Set your phone's screen to switch off after a short time. Press Settings > Display > Advanced > Screen timeout and select the time.
5. Press Settings > Display > Brightness level. To adjust the brightness, drag the brightness level slider. Make sure Auto-brightness is switched off.
6. Stop background applications from running.
7. Use location services selectively: switch off location services when you don't need them. Press Settings > Location and switch off Use location.
8. Use network connections selectively: Activate Bluetooth only if necessary. Use a Wi-Fi connection to connect to the internet, instead of a mobile data connection. Stop searching for available wireless networks when you don't need them. Press Settings > Network & internet and switch off Wi-Fi. If you are listening to music or using the phone in another way, but do not want to make or receive calls, activate airplane mode. Press Settings > Network & internet and activate Airplane mode. Airplane mode closes mobile network connections and switches off the device's wireless functions.

Accessibility

Enlarging the text on the screen

1. Press Settings > Accessibility > Text and display.
2. Press Font size and press the font size slider until you reach the desired text size.

Enlarging the items on the screen

1. Press Settings > Accessibility > Text and display.
2. Press Display size and press the display size slider until you reach the desired size.

Connecting with your friends and family

Calls

Making a call

1. Press ☎.
2. Press ✆ and enter a number or press 👤 and select the contact you want to call.
3. Press ☎.

Answering a call

If the phone rings when the screen is unlocked, press ANSWER. If the phone rings when the screen is locked, slide up to answer.

Rejecting a call

If the phone rings when the screen is unlocked, press REJECT. If the phone rings when the screen is locked, slide down to reject the call.

Contacts

Adding a contact

1. Press Contacts > +.
2. Complete the information.
3. Press SAVE.

Saving a contact from the call history

1. Press ☎ > ● to view the call history.
2. Press the number you want to save.
3. Press Add contact. If it's a new contact, write the contact information and press Save. If the contact is already in your contacts list, press Add to existing, select the contact, and press Save.

Sending messages

Sending a message

1. Press Messages.
2. Press Start chat.
3. To add a recipient, press +, enter the number, and press ✔. To add a recipient from your contacts list, start typing the name and press the contact.
4. To add more recipients, press +. After choosing all recipients, press Next.
5. Write your message in the text box.
6. Press ►.

Mail

You can use your phone to read and reply to mail on the go.

Adding an email account

When you use the Gmail application for the first time, you are prompted to set up your email account.

1. Press Gmail.
2. You can select the address connected to your Google account or press Add an email address.
3. After adding all accounts, press GO TO GMAIL.

Sending an email

1. Press Gmail.
2. Press ►.
3. In the To field, enter an address or press  > Add from contacts.
4. Enter the message subject and the email.
5. Press ►.

Camera

Camera basics

Taking a photo

Take spectacular photos: capture the best moments in your photo album.

1. Press Camera.
2. Frame the image and focus.
3. Press ●.

Taking a self-portrait

1. Press Camera > ↺ to switch to the front camera.
2. Press ●.

Recording a video

1. Press Camera.
2. To switch to video recording mode, press Video.
3. Press ● to start recording.
4. To stop recording, press ●.
5. To return to camera mode, press Photo.

Your photos and videos

Viewing photos and videos on your phone

Press Photos.

Sharing photos and videos

1. Press Photos, press the photo you want to share, and then press ↷.
2. Select how you want to share the photo or video.

Copying your photos and videos to a computer

Connect the phone to the computer with a compatible USB cable. Use the computer's file manager to copy or move photos and videos to the computer.

Internet and connections

Activating Wi-Fi

Turning on Wi-Fi

1. Press Settings > Network & internet.
2. Switch on Wi-Fi.
3. Select the network you want to use.

The Wi-Fi connection is active when appears at the top of the screen. If both Wi-Fi and mobile data connections are available, the phone uses the Wi-Fi connection.

Important: Activate encryption to increase the security of your Wi-Fi connection. Using encryption reduces the risk of others accessing your data.

Exploring the web

Searching the web

1. Press Chrome.
2. Type a search word or a web address in the search field.
3. Press ➜ or select one of the proposed results.

The location appears on the map. If no results are found, make sure the word is spelled correctly.

Viewing your current location

Press Maps > ●.

Getting directions to a location

1. Press Maps and type the destination in the search bar.
2. Press Directions. The highlighted icon shows the transport mode, for example 🚗. To change the mode, select the new mode below the search bar.
3. If you want the starting point to not be your current location, press Your location and search for a new starting point.
4. Press Start to begin navigation.

The route is shown on the map, along with an estimate of how long it will take you to get there. For detailed directions, press Steps.

Bluetooth®

Connecting to a Bluetooth device

1. Press Settings > Connected devices > Connection preferences > Bluetooth.
2. Switch on Use Bluetooth.
3. Make sure the other device is switched on. You may need to start the pairing process from the other device. For detailed information, consult the user manual of the other device.
4. Press Pair new device and press the device you want to pair with from the list of discovered Bluetooth devices.
5. You'll need to enter a code. For detailed information, consult the user manual of the other device.

Since Bluetooth wireless technology devices communicate via radio waves, they do not need to be in a direct line of sight. However, Bluetooth devices must be within 10 meters (33 feet), although the connection may be subject to interference from obstructions such as walls or other electronic devices.

Paired devices can connect to the phone when Bluetooth is on. Other devices can detect the phone only if the Bluetooth settings view is open.

Do not pair with unknown devices or accept connection requests from them. This helps protect your phone from dangerous content.

Sharing content via Bluetooth

If you want to share your photos or other content with a friend, send them to your friend's phone via Bluetooth.

You can use more than one Bluetooth connection at a time. For example, while using Bluetooth headphones, you can send things to another phone.

1. Press Settings > Connected devices > Connection preferences > Bluetooth.
2. Make sure Bluetooth is switched on in both phones and that the phones are visible to each other.
3. Go to the content you want to send and press ↷ > Bluetooth.
4. In the list of found Bluetooth devices, press your friend's phone.
5. If the other phone needs a passcode, enter it or accept it, and then press Pair.

The code is only used when connecting to something for the first time.

Removing a pairing

If you no longer have the device you paired the phone with, you can remove the pairing.

1. Press Settings > Connected devices > Previously connected devices.
2. Press ⚙ next to the device name.
3. Press FORGET.

VPN

You may need a virtual private network (VPN) to access your company's resources, such as the intranet or corporate email, or you can use a VPN service for personal purposes.

Contact your company's IT administrator for VPN configuration details, or check the VPN service website for additional information.

Using a secure VPN connection

1. Press Settings > Network & internet > VPN.
2. To add a VPN profile, press +.
3. Enter the profile details, with the information provided by your company's IT administrator or the VPN service.

Editing a VPN profile

1. Press ⚙ next to a profile name.
2. Change the information as needed.

Deleting a VPN profile

1. Press ⚙ next to a profile name.
2. Press FORGET.

Organizing your day

Date and time

Setting the date and time

Press Settings > System > Date & time.

Updating date and time automatically

You can program your phone to update the date, time, and time zone automatically. Automatic updates are a network service and may not be available, depending on the region or network service provider.

1. Press Settings > System > Date & time.
2. Switch on Set time automatically.
3. Switch on Set time zone automatically.

Changing the clock to 24-hour format

Press Settings > System > Date & time and switch on Use 24-hour format.

Alarm clock

Setting an alarm

1. Press Clock > Alarm.
2. To add an alarm, press +.
3. Select the hour and minutes, and press OK.
4. To set the alarm to repeat on specific days, press the corresponding days of the week.

Switching off an alarm

When the alarm rings, slide the alarm to the right.

Calendar

Selecting the calendar type

Press Calendar > ≡ and select which type of calendar you want to view. If you signed in to an account, such as your Google account, the calendar appears on the phone.

Adding an event

1. Press Calendar > +.
2. Add the necessary information.
3. To repeat the event on specific days, press Does not repeat and select the frequency with which you want to repeat the event.
4. To set a reminder, press Add notification and set the time.
5. Press Save.

Tip: To edit an event, press the event you want and ✎, and edit the details as desired.

Deleting an appointment

1. Press the event.
2. Press  > Delete.

Maps

Finding places and getting directions

Searching for a place

Google Maps helps you search for specific locations and businesses.

1. Press Maps.
2. Type search words, such as an address or a place name, in the search bar.
3. Select an item from the list of suggested matches as you type or press Q to search.

The location appears on the map. If no results are found, make sure the word is spelled correctly.

Viewing your current location

Press Maps > ●.

Getting directions to a place

1. Press Maps and type the destination in the search bar.
2. Press Directions. The highlighted icon shows the transport mode, for example 🚗. To change the mode, select the new mode below the search bar.
3. If you want the starting point to not be your current location, press Your location and search for a new starting point.
4. Press Start to begin navigation.

The route is shown on the map, along with an estimate of how long it will take you to get there. For detailed directions, press Steps.

Apps, updates, and backups

Downloading apps from Google Play

Adding a payment method

To use Google Play services, you need to add a Google account to your phone. Some content available on Google Play may be subject to charges. To add a payment method, press Play Store, press the Google logo in the search field, and then press Payments & subscriptions. Always ensure you have permission from the payment method owner when purchasing content on Google Play.

Downloading apps

1. Press Play Store.
2. Press the search bar to search for apps or select apps from the recommendations.
3. In the app description, press Install to download and install the app.

To see the apps you have, go to the home screen and slide from the bottom of the screen.

Updating your phone's software

Installing available updates

Press Settings > System > System update > Check for update to see if updates are available.

When the phone notifies you that an update is available, simply follow the instructions shown on the phone. If the phone is running low on memory, you may need to move your photos and other items to the memory card.

Before starting the update, connect the phone to a charger or make sure the device battery has enough power, and connect it to a Wi-Fi network, as update packages can use a lot of mobile data.

Data backups

Your phone's backup function serves to ensure the security of your data. A remote backup of your device's data (such as Wi-Fi passwords and call history) and application data (such as application settings and stored files) will be performed.

Activating automatic backup

Press Settings > System > Backup and switch on backup.

Restoring original settings and deleting private content from the phone

Resetting the phone

1. Press Settings > System > Reset options > Erase all data (factory reset).
2. Follow the instructions on the phone.

Product and safety information

For your safety

Read these simple guidelines. Not following them can be dangerous or against local laws and regulations. For more information, read the complete user guide.

Switching off in restricted areas

Switch off the device when mobile phone use is not permitted or when it may cause interference or danger, for example, on an airplane, in hospitals or near medical equipment, fuel, chemicals, and explosive areas. Obey all instructions in restricted areas.

Road safety first

Obey all local laws. Always keep your hands free to operate the vehicle while driving. Road safety should be the most important thing when driving.

Interference

All wireless devices can be susceptible to interference, which may affect performance.

Authorized service

Only authorized personnel can install or repair this product.

Batteries, chargers, and other accessories

Use only batteries, chargers, and accessories approved by HMD Global Oy for this device. Do not connect incompatible products.

Keeping the device dry

If the device is water-resistant, refer to the IP rating for more detailed information.

Glass parts

The device or screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a significant impact. If the glass breaks, do not touch the glass parts of the device or try to remove the broken glass from the device. Stop using the device until authorized service personnel replace the glass.

Hearing protection

To prevent possible hearing damage, do not listen at high volumes for prolonged periods. Exercise caution when holding the device near your ear and the speaker is in use.

Some wireless devices may interfere with hearing aids.

SAR

This device complies with radio frequency exposure standards. The mobile device is a radio transmitter and receiver. It is designed not to exceed the radio wave exposure limits (radiofrequency electromagnetic fields) recommended by international standards of the independent scientific organization ICNIRP. These standards incorporate considerable safety margins designed to ensure the protection of all persons, regardless of age or health status. These exposure standards are based on the Specific Absorption Rate (SAR), which is an expression of the amount of radiofrequency (RF) energy deposited in the head or body when the device transmits. The ICNIRP limit for mobile devices is 2.0 W/kg averaged over 10 grams of corporal tissue.

SAR tests are carried out in standard use positions, with the device transmitting at its highest certified power level and in all frequency bands. Consult the maximum SAR value of the device at www.hmd.com/sar.

This device complies with radio frequency exposure standards when used against the head or when used at a minimum distance of 5/8 inches (1.5 centimeters) from the body. When using a case, belt clip, or other form of support for the device, use only accessories that do not contain metal and that keep the device at the distance from the body indicated above.

To send data or messages, a good network connection is required. Sending may be suspended until an available connection is found. Follow the separation distance instructions until the transmission is completed.

During general use, SAR values are normally well below the values mentioned above. This is because, for system efficiency and to minimize network interference, the energy with which the device operates decreases automatically when maximum energy is not needed for a call. Lower energy means a lower SAR value.

Device models have different versions and more than one value. Design and component changes may be made over time, and some of them could affect SAR values.

For more information, visit www.sar-tick.com. Please note that mobile devices may transmit even when you are not making a voice call.

The World Health Organization (WHO) has indicated that current scientific information does not indicate the need for any special precautions when using mobile devices. If you are interested in reducing exposure, it is recommended that you limit use or use a hands-free kit to keep the device away from your head and body. For more information, explanations, and discussions about radiofrequency exposure, visit the WHO website at www.who.int/peh-emf/en.

About digital rights management

When using this device, obey all laws and respect local customs, privacy, and the rights of others, including copyright. Copyright protection may prevent you from copying, modifying, or transferring photos, music, and other content.

Copyright and other notices

The availability of some products, features, applications, and services described in this guide may vary by region and require activation, registration, network connectivity, and/or internet and an appropriate service plan. Contact your service provider or retailer for more information. This device may contain raw materials, technology, or software subject to export laws and regulations of the United States and other countries. Use contrary to law is prohibited.

The content of this document is provided "as is". Unless required by applicable law, no warranty of any kind, either express or implied, is made with respect to the accuracy, reliability or content of this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. HMD Global reserves the right to modify this document or withdraw it at any time without prior notice.

To the maximum extent permitted by applicable law, under no circumstances shall HMD Global or any of its licensors be responsible for loss of data or revenue due to special, incidental, consequential, or indirect damages, regardless of the cause thereof.

Reproduction, transfer, or distribution of all or part of the contents of this document in any form without the prior written consent of HMD Global is prohibited. HMD Global has a policy of continuous development. HMD Global reserves the right to make changes and improvements to any of the products described in this document without prior notice.

HMD Global makes no representations, provides no warranty, and assumes no liability for the functionality, content, or end-user support of third-party applications provided with the device. When using an application, you acknowledge that the application is provided as is.

Downloading maps, games, music, and videos, and uploading images and videos may involve the transfer of large amounts of data. Your service provider may charge you for data transmission. The availability of some products, services, and features may vary by region. Consult your local retailer for more details and to know the availability of language options.

Some features, functionalities, and product specifications are network-dependent and subject to terms, conditions, and additional charges.

All specifications, features, and other product information delivered are subject to change without notice.

HMD Global's Privacy Policy, available at http://www.hmd.com/privacy, applies to your use of the device.

HMD Global Oy is the exclusive licensee of the Nokia brand for phones and tablets. Nokia is a registered trademark of Nokia Corporation.

Android, Google, and other related marks and logos are trademarks of Google LLC.

The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by HMD Global is under license.

HAC Notice

This phone complies with the hearing aid compatibility requirements of the FCC. The FCC has adopted hearing aid compatibility rules for digital wireless phones. Under these rules, certain phones must undergo testing and classification under the hearing aid compatibility standards C63.19-2011 of the American National Standards Institute (ANSI).

The ANSI standard for hearing aid compatibility includes two classifications: M: Classification for a lower radio frequency interference that allows acoustic coupling with hearing aids. T: Classification for inductive coupling with hearing aids in the telecoil mode. Not all phones were classified. A phone is considered hearing aid compatible under the FCC rules if it has an M3 or M4 classification for acoustic coupling and T3 or T4 for inductive coupling. These classifications are given on a scale of one to four, where four refers to the most compatible phones. The phone is classified with the M4/T3 level. However, the hearing aid compatibility classification does not guarantee the absence of interference with hearing aids. Results vary depending on the immunity level of your hearing aid and your hearing loss level. If your hearing aid proves to be vulnerable to interference, you may not be able to use a classified phone correctly. Testing the phone with your hearing aid on is the best way to evaluate if it suits your personal needs. This phone was tested and classified as hearing aid compatible for use with hearing aids based on certain wireless technologies it uses. However, some new wireless technologies may be used in this phone that have not yet been tested for hearing aid compatibility. It is important that you test each of the phone's different functions in different locations, with your hearing aid or cochlear implant, to determine if you hear any interfering sound. Contact your service provider or the phone manufacturer for information about hearing aid compatibility. If you have questions about exchange and return policies, contact your service provider or the phone's seller. Hearing aids can also be classified. Your hearing aid manufacturer or hearing health professional can help you find this classification. For more information about FCC hearing aid compatibility, visit http://www.fcc.gov/cgb/dro (in English).