USER MANUAL

HW-Q700C

This manual provides comprehensive instructions for setting up and using your Samsung HW-Q700C Soundbar.

Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.

You can access the FULL MANUAL on Samsung's on-line customer support center by scanning the QR code. To see the manual on your PC or mobile device, download it from Samsung's website: www.samsung.com/support

Safety Information

Safety Warnings

To reduce the risk of electric shock, do not remove the cover or back panel. There are no user-serviceable parts inside. Refer all servicing to qualified service personnel.

Symbols used in this manual:

WARNING: To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION:

Precautions

  1. Ensure your house's AC power supply complies with the product's requirements (check the identification sticker). Install horizontally on a suitable base with adequate ventilation (7-10 cm space). Do not cover ventilation slots. Avoid placing on hot equipment. The unit is designed for continuous use. Disconnect the AC plug to turn off completely or for long periods of non-use.
  2. During thunderstorms, disconnect the AC plug to prevent damage from voltage peaks due to lightning.
  3. Do not expose to direct sunlight or other heat sources to prevent overheating and malfunction.
  4. Protect from moisture, excessive heat, and strong magnetic or electric fields. Unplug if the unit malfunctions. The product is for personal use only, not industrial. Allow 2 hours for acclimatization if transported from cold temperatures.
  5. Batteries contain environmentally harmful chemicals. Do not dispose of in household trash, expose to heat, sunlight, or fire, or short-circuit, disassemble, or overheat. CAUTION: Danger of explosion if battery is replaced incorrectly; use only the same or equivalent type.

01 Checking the Components

Included in the box: Soundbar Main Unit, Soundbar Remote Control, Batteries, Subwoofer, 2 Power Cords (Subwoofer, Soundbar), HDMI Cable, Wall Mount Guide, 2 Holder-Screws, 2 Screws (M4 x L10), 2 Wall Mount Brackets, 4 Rubber Feet.

Note: For power supply and consumption details, check the label on the product's rear. For additional components or cables, contact Samsung Service Centre or Customer Care.

02 Product Overview

Top Panel of the Soundbar

Features include Power, Volume, Source, and Display.

Bottom Panel of the Soundbar

Ports are labeled:

03 Connecting the Soundbar

Connecting the Power and Units

Rear of Subwoofer: Features a LINK port. The LINK LED indicator will stop blinking and glow solid blue when the connection between the Soundbar and Subwoofer is established.

Bottom of the Soundbar Main Unit: Shows the connection ports.

04 Using a Wired Connection

Connections:

Notes:

Using the Q-Symphony Function

When connected to a compatible Samsung TV, Q-Symphony allows simultaneous sound playback from both the Soundbar and the TV, offering a richer, more three-dimensional surround sound experience. The "TV+Soundbar" menu appears on the TV. Access it via TV: Settings → All Settings → Sound → Sound Output.

Using the SpaceFit Sound

This function analyzes the user's listening space using the Samsung TV's microphone to provide optimal sound. Sound optimization is automatic. Note: This function is supported by certain TV models and is operated from the TV.

05 Using a Wireless Connection

Connecting via Bluetooth

Diagram illustrates connecting a TV to the Soundbar via Bluetooth. Press and hold the (Source) button or the PAIR button on the remote for 5 seconds for BT PAIRING.

BT READY vs. BT PAIRING:

Note: If prompted for a PIN code, enter <0000>.

Connecting via Wi-Fi (Wireless Network)

Requires the SmartThings app for connection to a mobile device.

  1. Connect your mobile device (smartphone, tablet, etc.) to the same Wi-Fi network as the TV.
  2. Install and launch the SmartThings app on your mobile device.
  3. Follow the app's on-screen instructions to connect the Soundbar to your Wi-Fi network.

06 Troubleshooting

Before seeking assistance, check the following:

Soundbar does not turn on: Ensure the power cord is correctly inserted into the outlet.

Subwoofer not connecting automatically:

  1. Turn off the Soundbar main unit.
  2. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
  3. Press the Up button on the remote control for 5 seconds.
  4. Check if the LINK LED is solid blue, indicating a successful connection.

Soundbar works erratically: Re-insert the power cord, try initializing the product, or ensure a signal is present.

Remote control does not work: Point the remote directly at the soundbar and replace batteries if necessary.

Sound is not output from the soundbar: Adjust volume, check external device volume, select Soundbar as TV audio output, and reconnect cables.

Sound is not output from the subwoofer: Check the rear LED on the subwoofer and surround speakers; reconnect if blinking blue or red.

If the TV is not connected via HDMI TO TV (eARC/ARC): Ensure the HDMI cable is correctly connected to the ARC terminal. Connect directly if an external device causes issues. Enable HDMI-CEC (Anynet+) on the TV.

Soundbar will not connect via Bluetooth: Switch to "BT PAIRING" mode. Remove the Bluetooth speaker list from the device and reconnect.

Sound drops out when connected via Bluetooth: Check for interference from nearby devices (microwaves, routers). Move the device closer to the soundbar. Avoid body contact with the transceiver or installation on metal furniture.

Soundbar will not connect to Wi-Fi: Ensure the wireless router is on and reboot it. Move the router closer or remove obstacles if the signal is weak.

Soundbar does not turn on automatically with the TV: Turn off the TV first if the Soundbar was turned off while watching TV.

07 Licence

This section details licensing information for Dolby, DTS, HDMI, Spotify, and Apple AirPlay technologies used in the product.

For inquiries regarding open source software, contact Samsung Open Source.

08 Important Notes About Service

Figures and illustrations are for reference only and may differ from the actual product appearance.

Administration fees may be charged if an engineer visit is made for a non-defective product or if the user manual was not consulted. The fee amount will be communicated before the visit.

09 Specifications and Guide

Model NameHW-Q700C
Weight4.8 kg
Dimensions (W x H x D)1110.7 x 60.4 x 120.0 mm
Operating Temperature Range+10 °C to +40 °C
Operating Humidity Range10% to 80%, non-condensing
Storage Temperature-20 °C to +45 °C
Storage Humidity5% to 95%, non-condensing
AMPLIFIER Rated Output power(30 W x 3) + (20 W x 2) + (10 W x 3)
Supported play formatsDolby 5.1ch / Dolby Digital Plus / Dolby TRUE HD / Dolby ATMOS / DTS 5.1ch / DTS HD / DTS-HD Master Audio / DTS:X / LPCM 8Ch
Subwoofer NamePS-WC75B
Weight5.9 kg
Dimensions (W x H x D)205.0 x 353.0 x 302.0 mm
AMPLIFIER Rated Output power160 W

Note: Samsung Electronics Co., Ltd reserves the right to change specifications without notice. Weight and dimensions are approximate. Precaution: The Soundbar will restart automatically if Wi-Fi is turned on/off.

Overall Standby Power Consumption (W): 7.5 W

Wi-Fi Port deactivation method: Press the CH LEVEL button on the remote control for 30 seconds.

Bluetooth Port deactivation method: Press the TONE CONTROL button on the remote control for 30 seconds.

Compliance and Disposal

Samsung declares this radio equipment complies with Directive 2014/53/EU and relevant UK statutory requirements. Full text available at samsung.com/support.

The 5GHz WLAN (Wi-Fi or SRD) function may only be operated indoors.

Wireless Device Output Power:

Correct disposal of batteries: Batteries should not be disposed of with household waste. Recycle through local battery return systems. Chemical symbols (Hg, Cd, Pb) indicate levels above EC Directive 2006/66.

Correct Disposal of Product (Waste Electrical & Electronic Equipment): Do not dispose of with household waste. Separate and recycle responsibly to promote sustainable reuse of material resources. Contact retailer or local government for details. Business users should contact their supplier. Information on Samsung's environmental commitments is available at www.samsung.com/uk/aboutsamsung/sustainability/environment/our-commitment/data/.

Contact Information

For questions about open source software, contact Samsung Open Source.

Contact details for Samsung Service Centres worldwide are provided by country.

Models: 2023, 925210, HW-Q700C, HW-Q700C Wireless Dolby Atmos Soundbar, Wireless Dolby Atmos Soundbar, Dolby Atmos Soundbar, Atmos Soundbar, Soundbar

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References

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