Philips Norelco MG9500 Series All-in-One Trimmer

⚠️ IMPORTANT SAFETY INSTRUCTIONS

When using an electric product, basic precautions should always be followed, including the following:

Read all instructions before using this product.

DANGER

To reduce the risk of electric shock:

• To charge the product, use only a USB power source with output rating 5V, ≥ 1A. For safe charging in a moist environment (e.g., in a bathroom), use an IPX4 (splash-proof) power source. A suitable power source (e.g., Philips HQ87) is available via www.philips.com/support. Contact Philips support at 1-800-243-3050 if you need assistance finding the correct USB power source. Using a non-certified USB power source may cause hazards or serious injuries.
• Keep the USB cable and the USB power source dry.
• Do not reach for a corded product that has fallen into water. Unplug immediately from the power outlet.
• Do not place or store the product where it can fall or be pulled into a tub or sink. Do not place or drop the product into water or other liquid.
• This product does not work while it is connected to the power outlet. Except when charging, always unplug this product from the power outlet.
• Remove USB power source from power outlet and product before cleaning the product with water.

❗ WARNING

To reduce the risk of burns, fire, electric shock, or injury to persons:

• This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a person responsible for their safety. Children should be supervised to ensure they do not play with the product.
• Use this product only for its intended household use as described in this manual. Misuse can lead to hazards or serious injuries. Do not use attachments not recommended by Philips North America LLC.
• Never operate this product if it has a damaged USB power source, if it is not working properly, after it has been dropped or damaged, or after the product or USB power source has been dropped into water. For assistance, call 1-800-243-3050.
• Keep the USB cable and USB power source away from heated surfaces.
• Never drop or insert any object into any opening.
• Do not use the USB power source in or near a power outlet that contains an electric air freshener to prevent damage to the USB power source.
• Do not use product outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
• Always check cutting units and other attachments and accessories before use. Never use the product with a damaged cutting unit, attachment, or accessory, as injury may occur.
• Always attach the USB cable to the USB power source and the product first, then attach the USB power source to the power outlet. To disconnect, set all controls to ‘off’ position, then remove the USB power source from the power outlet.
• Plug USB power source directly into power outlet. Do not use an extension cord.
• Unplug USB power source before plugging in or unplugging the product.
• The batteries used in this product may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 100 °C (212 °F) or incinerate.
• Only use original Philips accessories or consumables.
• Charge, use, and store the product at a temperature between 40 °F / 4.5 °C and 95 °F / 35 °C.
• Keep product and batteries away from fire and do not expose them to direct sunlight or high temperatures.
• If the product becomes abnormally hot or smelly, changes color, or if charging takes longer than usual, stop using and charging the product and contact Philips.
• Do not place products and their batteries in microwave ovens or on induction cookers.
• Do not open, modify, pierce, damage, or dismantle the product or battery to prevent batteries from heating up or releasing toxic or hazardous substances. Do not short-circuit, overcharge, or reverse charge batteries.
• If batteries are damaged or leaking, avoid contact with skin or eyes. If this occurs, immediately rinse well with water and seek medical care.
• When handling batteries, ensure your hands, the product, and the batteries are dry.
• To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal objects (e.g., coins, hairpins, rings). Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a plastic bag before discarding them.

SAVE THESE INSTRUCTIONS

Introduction

Congratulations on your purchase and welcome to Philips Norelco!

To fully benefit from the support that Philips Norelco offers, register your product at www.norelco.com/register.

You can find the model number on the back of your product. The full model number (e.g., MG1234/56) is located on the bottom of the packaging, your receipt, or order confirmation.

Features (Fig. 1)

• 1 Skin protector
• 2 Body groomer
• 3 Extra-wide hair trimmer
• 4 Precision trimmer
• 5 Nose and ear hair trimmer
• 6 Precision shaver
• 7 Full-size hair trimmer
• 8 On/off button
• 9 Battery status indicator
• 10 Socket for small plug
• 11 USB cable
• Note: A suitable power source (e.g., Philips HQ87) is available via www.philips.com/support.

Guards:

• 12 Precision trimming guard: 1/25 in. – 1/8 in. (1 mm – 3 mm)
• 13 Adjustable beard and hair guard: 1/8 in. – 9/32 in. (3 mm – 7 mm)
• 14 Adjustable beard and hair guard (MG9520): 3/8 in. – 1/2 in. (9 mm – 13 mm)
• 15 Adjustable beard and hair guard (MG9520): 5/8 in. – 13/16 in. (16 mm – 20 mm)
• 16 Eyebrow guard: 1/4 in. (6 mm)
• 17 Hair guard: 5/32 in. (4 mm)
• 18 Hair guard: 3/8 in. (9 mm)
• 19 Hair guard: 15/32 in. (12 mm)
• 20 Hair guard: 21/32 in. (16 mm)
• 21 Fading hair guard: 5/32 in. – 3/8 in. (4 mm – 9 mm)
• 22 Fading hair guard: 5/32 in. – 3/8 in. (4 mm – 9 mm)
• 23 Hair guard: 5/64 in. (2 mm)
• 24 Body guard: 1/8 in. (3 mm)
• 25 Body guard: 3/16 in. (5 mm)
• Not shown: cleaning brush and pouch

Charging

Charging or using the product at temperatures below 40 °F / 4.5 °C or higher than 95 °F / 35 °C adversely affects the lifespan of the battery.

If the product is subjected to a major change in temperature, pressure, or humidity, let it acclimatize for 30 minutes before use.

Charging with USB Power Source

Charge the product before first use and when the battery status indicator shows the battery is almost empty. After 3 hours of charging, the product has a cordless operating time of up to 6 hours.

Warning: Keep the USB cable and the USB power source dry.

1. Make sure the product is switched off.
2. Insert the small plug of the USB cable into the socket in the bottom of the product (Fig. 2).
3. Insert the USB plug into the USB power source (not included) (Fig. 3).
4. Insert the USB power source into the power outlet (Fig. 4).
5. After charging, pull the small plug out of the product and remove the USB power source from the power outlet.

Quick Charge

After approximately 5 minutes of charging, the product contains enough power for one cordless trimming session.

Battery Status Indications

Note: Approximately 30 minutes after the battery is fully charged, the battery status indicator switches off automatically.

Using the Product

Trimming Tips

• When trimming for the first time, start by using the guard with the maximum trimming length setting to familiarize yourself with the product.
• Since hair does not grow in the same direction, try different trimming directions (upwards, downwards, or across). Practice leads to optimum results.
• Always make smooth and gentle movements, ensuring the surface of the guard stays in contact with your skin.
• For best results, use the product on clean, dry hair, as wet hair tends to stick to the body.
• When too much hair accumulates on the product, remove it before and/or during use for best trimming results.

Detaching and Attaching Cutting Elements

1. To detach a cutting element, place your finger near the teeth and push gently upwards until it is released from the handle (Fig. 5).
2. To attach a cutting element, insert the plastic notch at the back of the cutting element into the guiding slot in the handle and gently press the teeth downwards until they click into place (Fig. 6).

Detaching the Precision Shaver and Nose and Ear Hair Trimmer

1. Place your finger on the recess at the back of the attachment and push the attachment off the handle (Fig. 7). Use your other hand to prevent the attachment from falling.

Attaching and Detaching Guards

1. To attach any type of guard onto a cutting element, slide the front part of the guard onto the teeth and press the projection at the back downwards until it clicks into place (Fig. 8).
2. To detach any type of guard, carefully push its back part off the product and then slide it off the cutting element (Fig. 9).

Guard Colors

The guards have different colors depending on their intended use. Select the guard suitable for the body part you want to trim.

Switching the Product On and Off

1. Press the on/off button once to switch the product on or off.

Attachments

Attachments for Use on Beard

Always comb your beard or moustache with a fine comb before trimming.

Full-size Hair Trimmer

Use the full-size hair trimmer without a guard to trim hair close to the skin (0.5 mm) or to create clean lines around your beard, neck, and sideburns.

1. To trim hair close to the skin, place the flat side of the cutting element against your skin and make strokes against the direction of hair growth (Fig. 11).
2. For contouring, hold the cutting element perpendicular to the skin and move it upwards or downwards with gentle pressure (Fig. 12).

Attachments for Use on Beard and Head

Precision Trimming Guard

Attach the black precision trimming guard to the full-size hair trimmer to trim your beard or hair to a short length ranging from 1 mm to 3 mm (see ‘Attaching and Detaching Guards’).

1. Attach the precision trimming guard to the full-size hair trimmer.
2. Scroll the wheel on the guard to set the length (Fig. 13). The numbers on the guard relate to the millimeters of hair length that will remain after trimming.
3. To trim effectively, move the guard against the direction of hair growth (Fig. 11). Ensure the surface of the guard always stays in contact with the skin.

Adjustable Beard and Hair Guards

Attach a black adjustable beard and hair guard to the full-size hair trimmer to trim your beard or hair evenly to the desired length. The product comes with 1 (MG9500, MG9510) or 3 (MG9520) adjustable guards. The hair length settings are indicated on the guards and correspond to the remaining hair length after trimming.

1. Attach the adjustable guard to the full-size hair trimmer.
2. Use the slide switch on the guard to adjust the length (Fig. 14). The numbers on the guard relate to the millimeters of hair length that will remain after trimming.
3. To trim effectively, move the guard against the direction of hair growth (Fig. 11). Ensure the surface of the guard always stays in contact with the skin.

Attachments for Use on Head

Always comb your hair before trimming. For best results, use the product on clean, dry hair.

Extra-wide Hair Trimmer

Use the extra-wide hair trimmer without a guard to trim hair very close to the skin (0.5 mm) or to contour the neckline and area around the ears.

1. To contour the hairline around the ears, comb the hair ends over the ears.
2. Tilt the product so only one edge of the cutter teeth touches the hair ends when shaping contours around the ears.
3. To contour the nape of the neck or sideburns, turn the product and make downward strokes (Fig. 16).
4. Move the product slowly and smoothly following the natural hairline.

Hair Guards

Attach a dark gray hair guard to the extra-wide hair trimmer to evenly trim head hair. The product comes with 4 (MG9500) or 5 (MG9510, MG9520) hair guards. The numbers on the guards relate to the millimeters of hair length that will remain after trimming.

1. Attach a hair guard to the extra-wide hair trimmer.
2. Move the trimmer slowly over the crown from different directions for an even result. Ensure the surface of the guard stays in contact with the skin.
3. Always move the trimmer against the direction of hair growth (Fig. 15). Press lightly.
4. Make overlapping passes over the head to ensure all hair is cut.
5. Gently shake hairs off the product between strokes to prevent accumulation between the cutting element and the guard.

Fading Hair Guards

Attach a dark gray fading hair guard to the extra-wide hair trimmer to create a fade line around the ears. The product comes with 2 fading hair guards. Use both guards to trim hair around both ears. Choose a guard based on preferred trimming direction (back to front or front to back).

1. Attach one fading hair guard to the extra-wide hair trimmer to trim hair around the ear.
2. Place the trimmer on your hair close to the ear. Position the trimmer at the back or front of your ear, depending on your preferred trimming direction. Always ensure the side of the guard with the short teeth is closest to your ear (Fig. 17).
3. Move the trimmer slowly around the ear, holding it steady.
4. Repeat the movement several times around one ear to ensure all hair is cut to a fade. Then attach the other fading hair guard to trim hair around the other ear.
5. Gently shake hairs off the product between strokes to prevent accumulation between the cutting element and the guard.

Attachments for Use on Body

Always use a body guard when trimming sensitive areas.

Body Guards

Attach a light gray body guard to the full-size hair trimmer to trim hairs below the neckline. The product comes with 2 body guards. The numbers on the guards relate to the millimeters of hair length that will remain after trimming.

1. Attach a body guard to the full-size hair trimmer (see ‘Attaching and Detaching Guards’).
2. To trim effectively, stretch the skin with your free hand and move the guard against the direction of hair growth (Fig. 18). Ensure the surface of the guard always stays in contact with the skin.

Body Groomer

Use the body groomer to shave hair below the neckline, such as underarms and chest. Only use the body groomer with the skin protector.

1. Attach the body groomer to the product.
2. Attach the skin protector to the body groomer (Fig. 19).
3. To shave effectively, stretch the skin with your free hand and move the groomer against the direction of hair growth (Fig. 20). Ensure the surface of the groomer stays in full contact with the skin.

Precision Attachments for Use on Face

Precision Trimmer

Use the precision trimmer to create fine lines and contours around your facial style, close to the skin, to a length of 0.5 mm.

1. Hold the precision trimming head perpendicular to the skin and move the trimming head upwards or downwards with gentle pressure (Fig. 21).

Eyebrow Guard

Attach the light gray eyebrow guard to the full-size hair trimmer to tidy up eyebrows or trim sideburns to a length of 6 mm (see ‘Attaching and Detaching Guards’).

1. Comb your eyebrows in the direction of hair growth.
2. Slowly move the trimmer against the hair growth direction. Press lightly and ensure the surface of the guard always stays in contact with the skin (Fig. 22).

Nose and Ear Hair Trimmer

Use the nose and ear hair trimmer to trim your nose and/or ear hair.

• Ensure nasal passages are clean. Ensure outer ear channels are clean and free from wax.
• Do not insert the cutting element too deep into your nostrils or ear channels (max. 5 mm).
• When trimming both nose and ear hair, make firm, rotary movements to ensure the cutting element reaches all hairs.
• Clean the nose and ear hair trimmer after each use (see ‘Cleaning the Nose and Ear Hair Trimmer’).
• Note: The nose and ear hair trimmer is not designed to clean-shave nostrils or ear channels, but to cut hairs to a shorter length. Nose and ear hairs have important protective functions and should not be fully removed.

Trimming Nose Hair

1. Gently insert the cutting element into one of the nostrils. Move the tip in and out of the nostril in a firm, rotary motion to cut hairs to a shorter length (Fig. 23).

Trimming Ear Hair

1. Slowly move the cutting element along the outer ear to trim hairs sticking out beyond the rim.
2. Gently insert the cutting element into the outer ear channel. Move the tip in and out of the outer ear channel in a firm, rotary motion to cut hairs to a shorter length (Fig. 23).

Precision Shaver

Use the precision shaver after trimming to shave unwanted hairs on cheeks, chin, and along the beard with precision. Pre-trim your beard with the full-size hair trimmer without a guard for best results. Use the precision shaver to remove remaining hairs and for detailing your beard style. It is not suitable for a full face shave.

1. Gently press the precision shaver onto the skin and shave along contoured edges to remove unwanted hairs (Fig. 24).

Cleaning

After Every Use: Cleaning Under the Tap

1. Ensure the product is switched off and the USB power source is removed from the power outlet and the product.
2. Remove any guard (see ‘Attaching and Detaching Guards’) and cutting element (see ‘Detaching and Attaching Cutting Elements’) from the product.
3. Rinse the hair chamber under running tap water (Fig. 25).
4. Clean the cutting element and guard under running tap water.
5. Carefully shake off excess water and let all parts air-dry completely.

Thorough Cleaning

1. Ensure the product is switched off and the USB power source is removed from the power outlet and the product.
2. Clean the handle under the tap or wipe it clean with a dry or moist cloth.
3. Remove any guard or cutting element from the product.
4. Remove accumulated hairs from the hair chamber with the supplied cleaning brush.
5. Remove accumulated hairs from cutting elements and/or guards with the supplied cleaning brush.
6. Rinse the cutting elements and guards under running tap water.
7. Carefully shake off excess water and let all parts air-dry completely.

Cleaning the Nose and Ear Hair Trimmer

Clean immediately after use and when a lot of hair or dirt has accumulated on the cutting element.

1. Rinse the nose and ear hair trimmer head under running tap water.
2. Switch on the product and rinse the cutting element once more to remove remaining hairs. Then switch off the product.
3. For a thorough clean, detach the nose and ear hair trimmer head and immerse it in a bowl with warm water for a few minutes to soak and soften debris. Reattach the head and turn on the product to rinse off stubborn hair/debris.
4. Carefully shake off excess water and let all parts air-dry completely.

Cleaning the Precision Shaver

1. Hold the precision shaver by the grooves on each side and pull the top part off the bottom part.
2. Blow and/or shake out any hair accumulated inside the precision shaver.
3. Clean the top part of the precision shaver under running tap water (Fig. 26).
4. Carefully shake off excess water and let all parts air-dry completely.
5. Reattach the top part onto the bottom part of the precision shaver.

Cleaning the Body Groomer

1. Remove the skin protector by pulling it upwards off the groomer.
2. Clean the skin protector and body groomer under running tap water (Fig. 27).
3. Carefully shake off excess water and let both parts air-dry completely.
4. Reattach the skin protector onto the body groomer (Fig. 19).

Storage

Do not place or store the product where it can fall or be pulled into a tub or sink, water, or other liquid.

• Ensure the product is switched off and the USB power source is removed from the power outlet and the product.
• Do not wrap the USB cable around the product when storing.
• Store the product, USB power source, and all accessories in the supplied pouch. Place the pouch in a safe, dry location where it will not be crushed, banged, or subjected to damage.
• Ensure the product and accessories are dry before storing them in the pouch.

Assistance & Disposal

Assistance

For assistance, visit our website: www.philips.com/support or call toll-free 1-800-243-3050.

Disposal

• This product contains a rechargeable lithium-ion battery which must be disposed of properly.
• Contact your local town or city officials for battery disposal information. You can also call 1-800-822-8837 or visit www.call2recycle.org for battery drop-off locations (Fig. 28).
• For assistance, visit www.philips.com/support or call 1-800-243-3050 toll-free.
• Your product is designed and manufactured with high-quality materials and components, which can be recycled and reused. For recycling information, please contact your local waste management facilities or visit www.recycle.philips.com.

Warranty & Guarantee

Full Eight-Year Warranty

Philips North America LLC warrants this new product (except cutters and guards) against defects in materials or workmanship for a period of eight years from the date of purchase and agrees to repair or replace any defective product without charge.

IMPORTANT: This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product, loss of parts, or subjecting the product to any but the specified voltage or batteries.*

NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

For warranty service, go to www.philips.com/support for assistance. It is suggested that for your protection, return shipments of product be by insured mail, insurance prepaid. Damage occurring during shipment is not covered by this warranty.

NOTE: No other warranty, written or oral, is authorized by Philips Personal Health, a division of Philips North America LLC.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion and limitations may not apply to you.

*Read enclosed instructions carefully.

45-Day Money-Back Guarantee

If you are not fully satisfied with your product, send it back and we’ll refund the full purchase price.

The product must be shipped prepaid by insured mail, with the original sales receipt (indicating purchase price and date of purchase) and the money-back guarantee return authorization form enclosed. We cannot be responsible for lost mail.

The product must be postmarked no later than 45 days after the date of purchase. Philips reserves the right to verify the purchase price and limit refunds not to exceed the suggested retail price.

To obtain money-back guarantee service, please go to www.PhilipsMoneyBack.com and follow the simple 3-step process. Delivery of refund checks will occur 6–8 weeks after receipt of the returned product.