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Contact Tracing Device End User Guide
What's in the box?
The package includes:
- Contact Tracing Device
- Lanyard
- USB Charging Cable
Daily Use:
Hold button for 5 secs. Wait until light becomes solid green.
Charge the Device: Once the light flashes red (low battery).
Printed on recyclable material.
How to use the device?
-
TURN ON
Hold button for 5 secs. Wait until light becomes solid green.
- On 1st power on, the device will attempt to connect to cellular and apply any first-time updates.
- During this process, the device may flash blue -- this is expected, do not power it off. If the device is stuck on red, please find better cellular reception and restart the device.
- Once all updates have been applied, the device will flash solid green. It is now ready to be used.
-
WEAR
Attach outside your clothing while device is in use.
- Use the clip or included lanyard to ensure the device is worn outside your clothing.
- Press the button once to check the device status: green is functional, red flashes indicate low battery.
-
TURN OFF
Hold button for 5 secs. Light will flash red - green - blue and then turn off.
- Press and hold the button for 5 seconds.
- The device will flash red, green, blue, and then turn off. The device will stop collecting data while off.
Device Functionality and Package Contents
Device Components:
- (1) LED: Status indicator.
- (2) Button: For power, status checks, and activation.
- (3) Charging Port: Micro-USB port for charging.
- (4) Lanyard Ring: For attaching the lanyard.
- (5) Reset Pin: To reset the device.
- (6) Belt Clip: For attaching to clothing.
- (7) Device ID: Unique identifier and FCC ID.
- (8) Lanyard: For wearing the device.
- (9) USB Cable: For charging the device.
LED Statuses:
- Activation: Alternates between red, green, and blue.
- Power On: Solid green (3 secs) after being turned on.
- No Cellular Connection: Solid red (3 secs) after being turned on.
- Updating Firmware: Flashing blue.
- Power Off: Alternates between red, green, and blue.
- Charging: Flashes green while charging; solid green when fully charged.
- Device Status Check: Solid green (operational) or solid red (error) after button press.
- Low Battery: Flashes red (3 secs) every minute.
- Device Updating: Flashes blue every 1 second.
- No Data Offload: Solid red until connected to cellular.
- Powering Down: Alternates red, green, blue, then shuts down.
- Successful Power Up: Solid green (3 secs).
- Error During Power Up: Solid red (3 secs), then shuts down.
- No Cellular Connectivity (Power Up/Update): Solid red until manually shut down.
Device Operation:
- Data Upload Required: Solid red. Move to an area with LTE-M coverage.
- Low Battery: Flash red. Charge the device.
Charging the Contact Tracing Device:
The device has a micro USB charging port and can be fully charged in under two hours using a standard 5V 0.5A micro USB charger. The battery lasts up to seven days.
Device Specs:
Model: | LRSM0005C |
Dimensions: | 74 x 42 x 21mm |
Battery: | 400mAh Lithium-Polymer |
Operating Temp: | 0°C to 45°C |
Operating Humidity: | ≤ 90% RH |
IP Rating: | IP-X4 |
Bluetooth Version: | 5.1 |
Radio Frequency: | LTE-M Band 13 |
FCC ID: | 2AX52-LRSM0005 |
Compliance: ROHS, UL, FC. This device complies with part 15 of the FCC Rules.
What should I consider when using the Contact Tracing Device?
What information do Contact Tracing Devices collect?
Data collection is limited to Bluetooth iBeacon identifiers (UUID, Major, Minor) and RSSI (Relative Signal Strength Indicator). These identifiers cannot be associated with any personally identifiable information (e.g., email addresses or names).
Will this track my location?
No, the device has an on/off button that should be enabled upon entry to the tracing environment and disabled once the tracing environment has been left.
Can the Contact Tracing Device be switched on/off?
Turn On & Enable: Press and hold button for 5 seconds. For first-time setup, the device will flash blue. Wait until the light is solid green to proceed.
Turn Off: Press and hold button for 5 seconds. The device will flash to confirm shutdown.
How can I tell if the Contact Tracing Device is working?
Press the button for a status check. If the Device flashes Green, it is operating as expected. If the device flashes red, contact your organization's support team for troubleshooting.
How can I tell if the Contact Tracing Device is out of battery?
The LED light will flash red when the device is below 25% power. 25% battery is sufficient for a full day's use. Charge the device to ensure it can be used the following day.
How do you charge the Contact Tracing Devices?
The device features a micro USB charging port and can be fully charged in under two hours using a standard 5V 0.5A micro USB charger. The battery is rated to last up to seven days.
What do the LED light colors on the Contact Tracing Device mean?
- Device activated or reset: Alternates between all 3 colors for 3 seconds.
- Battery charging: Flashes green every 1.5 seconds while plugged in.
- Battery fully charged: Solid green while plugged in.
- Device low battery: Flashes red for 3 seconds every minute.
- Device status: On button press, flashes green for 1 second if operational, red for 1 second if error.
- Device is updating: Flashes blue every 1 second.
- Device hasn't offloaded data in 24 hours: Solid red until device connects to cellular and offloads data.
- Device powering down: Alternates red, green, blue for 1 second, then shuts down.
- Device successfully powers up: Solid green for 3 seconds.
- Device error during power up: Solid red for 3 seconds then device shuts down.
- Device no cellular connectivity during power up/update: Solid red until device is manually shut down.
What happens if I don't have good cellular coverage? Will the Contact Tracing Device still function properly?
The Contact Tracing Device can store data for 24 hours. This allows successful operation in environments with non-ideal cellular coverage. It is recommended the devices be placed in an area with sufficient cellular coverage at the end of the day to ensure data is backhauled successfully over the cellular network. The device will additionally show a solid red LED if the device hasn't connected to cellular networks in 24 hours.
What is the durability of the Contact Tracing Device?
The contact tracing device is IP-65 certified (dust tight and resistant to direct spray by water) to facilitate easy cleaning and sanitation. There are additionally minimal grooves or gaps to prevent dirt and other contaminants from building up on the surface. It is not completely waterproof and should be treated like most electronic devices.
Does the Contact Tracing Device need to be worn on a particular area of the body for maximum effectiveness?
It is recommended that the Contact Tracing Device be worn externally by users. The Contact Tracing Device's lanyard attachment can be used to wear the device around the neck. The Contact Tracing Device clip can be used to attach the device to a lapel, belt, or cuff.