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Installation Guide for BT models including: Smart Hub 2 Router, Smart Hub, 2 Router
BT Smart Hub manual filetype:pdf - Google Search
File Info : application/pdf, 1 Pages, 397.69KB
DocumentDocumentLet's set up your hub
1. Connect your Smart Hub 2
oadband cable (grey ends) into your Smart +XEDQGWKHRWKHUHQGLQWR\RXUPDVWHUSKRQHVRFNHW
Depending on the socket type, you might need to use WKHOWHUWKDWFDPHLQWKHER[
2. Power up ts of the power supply until they click into place. Connect the hub and turn it on. After at least three minutes, a blue light will show that your hub is ready.
Double master socket 1ROWHUQHHGHG
Single master socket 8VHDOWHU
3
Hub wireless settings
Factory reset button
3. Connect your devices
your devices to the internet. They're on the back of the hub. To quickly connect, you can scan the QR code with your device's camera.
If your device supports WPS, press the WPS button on the side of the hub and follow your device's instructions to connect.
1
Filter
WPS button
2
Broadband cable grey ends
USB port Ethernet ports
Phone port for Digital Voice customers only
Power socket
The My BT app is the quickest, easiest way to manage your account on the go, check your usage and get a helping hand with all your BT products. Search `My BT' in your app store to download.
Manage your hub $FFHVVWKH+XE0DQDJHUWRPDQDJH\RXUKXEVHWWLQJV
change the hub's name or change passwords. Type LQWRDEURZVHUWRYLHZWKH+XE0DQDJHU
What your hub lights mean
Blue
Your hub is connected to your
Flashing Your hub is working but the broadband
broadband okay.
purple
cable isn't connected.
ou can't get online, it might be your GHYLFH7U\VZLWFKLQJ\RXUGHYLFHR
and on.
oadband cable (grey ends)
is plugged in correctly. And if you're XVLQJDOWHUFKHFNWKDWoVSOXJJHGLQ
correctly too.
No light
Green
Flashing orange
7KHSRZHULVRRUWKHOLJKWVKDYHEHHQ WXUQHGRXVLQJWKH+XE0DQDJHU t the hub is plugged in,
switched on and that its lights haven't EHHQWXUQHGRLQWKH+XE0DQDJHU ,IWKLVGRHVQoW[\RXULVVXHFDOOXVRQ the number below.
Orange
Your hub is working but isn't connected to the internet.
Open a new web browser window and follow the on-screen help wizard to get connected.
Your hub is starting up.
Red
turn blue. If it stays green, turn your hub RDQGRQDJDLQ,IWKHOLJKWVWLOOGRHVQoW
turn blue, use a paper clip to press your
hub's factory reset button. If this doesn't [\RXULVVXHFDOOXVRQWKHQXPEHUEHORZ
There's a problem somewhere.
RDQGRQDJDLQ,IWKHOLJKWVWLOOGRHVQoW turn blue, use a paper clip to press your hub's factory reset button. If this doesn't [\RXULVVXHFDOOXVRQWKHQXPEHUEHORZ
Your hub is connecting to broadband. e it at least three minutes to connect. The light will turn blue when your hub is ready.
WPS button DVKLQJ
VDVKLQJEOXHLWoVZDLWLQJIRU\RXWR press the WPS button on your computer
or device (you've got two minutes). If it's DVKLQJUHGLWGLGQoWFRQQHFWsJLYHLWD couple of minutes and try again.
If you're still having problems you can call us on 0800 800 150.*
Need more help?
Go to bt.com/help It's the quickest and easiest way to get help, all day, every day.
Chat with us online at bt.com/chat We're here to help seven days a week between 7am and 11pm.
Call us on 0800 800 150* Any time between 8am and 9pm. 0DNHVXUH\RXoUHQH[WWR\RXU hub with a computer or device if you call.
* Calls to our helpdesk made from the UK mainland and mobile networks are free. International call costs vary.
Get help from other users Join the conversations in the BT Community forum at bt.com/community