Ashley DVAG Series Gas Wall Heater: Installation & Operation Manual

Important Safety Information

Warning: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

What to Do If You Smell Gas

• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.

Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

This appliance may be installed in an aftermarket, permanently located, manufactured home (USA only) or mobile home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases, unless a certified kit is used.

California Proposition 65 Warning: This product can expose you to chemicals including carbon monoxide, which is known to the State of California to cause cancer, birth defects and/or other reproductive harm. For more information, go to www.P65warnings.ca.gov.

Requirements for the Commonwealth of Massachusetts

These requirements apply to sidewall horizontally vented gas-fueled equipment installed in dwellings, including those owned by the Commonwealth, where the vent termination is less than seven (7) feet above finished grade.

Installation of Carbon Monoxide Detectors

At the time of installation, a hard-wired carbon monoxide detector with an alarm and battery back-up must be installed on the floor level where the gas equipment is located. An additional battery-operated or hard-wired detector must be installed on each additional level of the dwelling. Property owners are responsible for securing qualified professionals for hard-wired detector installation. If installed in a crawl space or attic, the detector may be on the next adjacent floor level. If compliance isn't immediate, a battery-operated detector must be installed within thirty (30) days.

Approved Carbon Monoxide Detectors

CO detectors must comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.

Signage

A metal or plastic identification plate must be permanently mounted on the exterior of the building, at least eight (8) feet above grade, directly in line with the exhaust vent terminal. The sign must read, in print no less than one-half inch (1/2") in size: "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS".

Inspection

The state or local gas inspector must verify the installation of CO detectors and signage according to 248 CMR 5.08 (2)(a) 1 through 4 before approving the installation.

Exemptions

Exemptions apply to equipment listed in Chapter 10 of NFPA 54 ("Equipment Not Required To Be Vented") and Product Approved equipment installed in separate rooms or structures.

Manufacturer Requirements

If the manufacturer provides a venting system design or components, the installation instructions must include detailed instructions and a complete parts list for the venting system.

Gas Equipment Venting System Not Provided

If the manufacturer does not provide venting parts but identifies "special venting systems," the manufacturer must include instructions for these systems, which must be Product Approved by the Board and include a parts list and detailed installation instructions.

Product Identification and Features

The appliance is designed for direct venting through a wall. Only approved venting components may be used. Combustion gases and ventilation air flow must not be obstructed. Minimum clearance between pipes and combustible materials is one (1) inch (25.4 mm). The vent terminal must be 18.0" from an adjacent wall, with a minimum clearance of 1-3/4" between the vent cap and combustible material.

Product Identification Diagram Description: The diagram shows the front of the heater with labels pointing to the Ignitor, Control Knob, View Port, Grill Guard, Front Panel, and Cabinet Back.

Product Features

NOTE: Minimum Gas Inlet Pressure is for input adjustment. Efficiency rating is determined under continuous operating conditions, independently of any installed system.

Model Specifications

Dimensional Diagrams Description: Figures show side profiles of DVAG11, DVAG17, and DVAG30 models with key dimensions labeled.

Installation

Installation Items: Ensure you have piping (check local codes), sealant (propane resistant), manual shutoff valve, ground joint union, sediment trap, tee joint, and pipe wrench before installation.

Installation Location Requirements: The location must provide adequate combustion and ventilation air, and accessibility for servicing.

Minimum Clearances from Combustible Construction

Clearance Diagrams Description: Figures illustrate minimum clearances required around the heater, including side, top, and rear views.

Installing the Hanging Bracket

On Non-Combustible Walls (Masonry/Concrete):

1. Draw the hole position for the air-vent intake pipe, considering minimum clearances (see Figure 4). Refer to Table 1 for dimensions 'C' (height to center) and 'D' (square hole size).
2. Cut the square hole through the wall according to the measurements and positions indicated in Figure 5.
3. Insert the two provided rubber grommets (v) into the lower bracket (Figure 6a). Place the hanging bracket over the hole, check for levelness, and mark the four mounting holes (Figure 6b).
4. Drill the four holes. Use the four 1/4" spacer washers (iv) between the bracket and the wall.

On Combustible Walls (Drywall/Wooden):

1. Fold and attach the heat shield to the mounting bracket using six small screws (vi).
2. Locate a wall stud, considering minimum clearances (Table 2). Mark the center of the square hole at distance 'A' or 'B' (Figures 7 & 8). Use the heat shield to hold the bracket while marking.
3. Draw the position of the square hole for the vent-air intake pipe, referencing dimensions 'C' and 'D' from Table 2.
4. Cut the square hole through the wall as indicated in Figures 7 & 8.
5. Insert the two provided rubber grommets (v) into the lower bracket.
6. Place the wall bracket with the heat shield into the square hole. Ensure it is level; trim the hole if necessary. Mark the four mounting holes.
7. Remove the bracket and drill the four holes.
8. Re-attach the bracket with four screws (ii) and four washers (iii), using the 1/4" spacer washers (iv) between the bracket and the wall.

Attention: Do not remove the three marking plates (Rating Plate, Operation Instructions, Safety Plate) from the appliance.

Installing the Venting System

Use only manufacturer-approved venting components. Ensure unobstructed flow of combustion gases and ventilation air. Minimum clearance between pipes and combustible materials is 1" (25.4 mm). Vent terminal must be 18.0" from an adjacent wall. Minimum clearance between vent cap and combustible material is 1-3/4".

Venting System Components: A - Vent Cap, B - Vent Pipe, C - Vent-Air Intake Pipe, D - Rod, E - Nut, F - Outdoor Mounting Plate, G - Silicon-Rubber Ring, H - Tape, i - Insulation.

Pipe Lengths: Table 3 provides lengths for Vent Pipe (B), Vent-Air Intake Pipe (C), and Rod (D) based on wall thickness.

Installation Steps:

1. Measure wall thickness. Trim pipes/insulation if necessary.
2. Cut a 11-1/4" x 11-1/4" (286 mm x 286 mm) square hole through the wall (Figure 14).
3. Screw the rod (D) slightly onto the appliance flue outlet.
4. Wrap the vent-air intake pipe (C) with insulation (i) and secure with tape (H).
5. Slide vent pipe (B) and intake pipe (C) through the wall hole and connect them to the appliance flue outlet and air intake.
6. Install the outdoor mounting plate (F) and rubber ring (G) between the vent cap (A) and the exterior wall. Position the plate flush, seal with mastic, and ensure the intake pipe has a slight downward slope to the outside to prevent rainwater entry.
7. Apply mastic around the vent cap (A) edge before attaching it to the outdoor mounting plate (F) (Figure 15).
8. Slide the vent cap (A) into position and secure with nut (E) until it leans against the mounting plate (Figures 14 & 15).

Installing the Thermostat Sensor

To protect the sensor during shipping and handling, it is not attached at the factory. Once the heater is installed:

1. Separate the front panel by removing the two bottom nuts and sliding it up (Figure 16).
2. Place the thermostat sensor under the right bottom of the bracket and attach it with the provided medium screw (i) (Figures 17 & 18).

Gas Piping

Use new black iron or steel pipe. Ensure the gas supply line is sized correctly and provides sufficient gas flow without pressure loss. Use sealant resistant to L.P. Gas. The supply system must include a manual shutoff valve. Include a drip leg (trap) and a plugged 1/8" N.P.T. tapping for test gauge connections.

L.P. Gas Warning: Use a PRESSURE REGULATED gas supply. Do not connect the L.P. supply tank directly to the heater's pressure regulator. The tank must have its own regulator to reduce pressure to a maximum of 14 inches (355 mm) of water column.

Gas Connection Warning: All gas piping and connections must be tested for leaks after installation or servicing. Correct any leaks immediately.

Check After Gas Connection

1. Ensure the heater control is in the "OFF" position.
2. Open the manual shutoff valve. Test all joints from the gas meter to the thermostat gas valve for leaks using liquid detergent. Bubbles indicate a leak.
3. Correct any leaks immediately.

Operation

Warning: If you do not follow these instructions exactly, a fire explosion may result causing property damage, personal injury or loss of life.

Lighting Instructions

1. STOP! Read safety information.
2. Check gas supply.
3. Set thermostat to lowest setting (if applicable).
4. Push in gas control knob slightly and turn clockwise to "OFF". Do not force.
5. Wait five (5) minutes to clear out any gas. If you smell gas, STOP and follow safety instructions. If no smell, proceed.
6. Locate the pilot flame through the view port.
7. Turn gas control knob counter-clockwise to "PILOT". Depress knob and continuously push the white piezo button to create a spark and light the pilot. Keep knob depressed for ten (10) seconds before releasing. Repeat if pilot does not light. (Note: May require 30 seconds for first-time lighting). If knob does not pop up when released, call service. If pilot won't stay lit, call service.
8. Once pilot is lit, turn the control knob counter-clockwise to the desired heating level.
9. Set thermostat to desired setting (if applicable).

To Turn Off Gas to Appliance

1. Set thermostat to lowest setting (if applicable).
2. Turn control knob clockwise to the "OFF" position. Do not force.

Caution: Wait five (5) minutes before re-lighting.

Important Safety Points During Operation:

• Do not dry clothes over the heater.
• Do not spray aerosols near the heater.
• Do not touch the grill to avoid burns.
• Avoid blocking air inlet and hot air outlet.
• Do not spill water on the heater.
• Do not touch the vent cap while the heater is operating.
• If you smell gas, shut off the control valve, open doors/windows, and do not light electrical fixtures. Call your gas supplier.

Cleaning and Maintenance

It is normal for new furnaces to have an odor during the first few hours of operation due to paint curing and manufacturing oils. Burn the furnace for at least two (2) hours the first time it is used.

Warning: Turn off heater and let cool before cleaning.

Caution: Keep control areas and air passageways clean. Inspect before each use. Have inspected yearly by a qualified service person. More frequent cleaning may be needed due to lint.

Cleaning Procedures

• Exterior: Wipe the cabinet with a soft cloth dampened with mild soap and water.
• Air Passageways: Use a vacuum cleaner or pressurized air.
• Vent Cap: Use a vacuum cleaner or pressurized air.
• Pilot and Burner: Periodically visually check flames through the view port.

Flame Pattern Descriptions: Correct flame patterns for pilot and main burners are shown in figures. The correct pattern is viewed through the top view port (Figure 20). Figures 21-25 illustrate correct main burner flame patterns (top view) for DVAG11, DVAG17, and DVAG30 models, and pilot burner flame pattern.

Cleaning the Main Burner Orifice and Main Burner

1. Turn OFF gas supply.
2. Remove casing assembly.
3. Disconnect burner tubing and remove orifice holder.
4. Blow compressed air through the orifice holder assembly to remove dust, lint, or spider webs.
5. Blow compressed air through the combustion chamber wall where the orifice holder was located to remove dust, lint, or spider webs.
6. When reassembling, check all gas connections for leaks before replacing the casing.

Troubleshooting

Warning: Turn off heater and let cool before servicing. Only a qualified service person should service and repair the heater.

Service and Maintenance

Service Recommendations: It is recommended that your heating system is serviced regularly. Installation and repair should be done by a qualified service person. Inspect the appliance before use and at least annually.

Replacement Parts

To receive credit for parts replaced under warranty, only original replacement parts must be returned to the authorized distributor. Contact authorized dealers for parts. Be prepared to provide the model number, part number, and details about the malfunction.

How to Order Repair Parts: When ordering, provide the part number, part description, model number, and serial number.

Replacement Parts Diagram Description: A diagram shows an exploded view of the heater components with numbered parts corresponding to the replacement parts list.

Replacement Parts List

Service Record: A template is provided to record service details, including engineer name, license number, company, telephone number, inspection status, chimney sweeping status, and items replaced.