TOWER 800W Microwave Oven

About Tower

GREAT BRITISH DESIGN, INNOVATION AND EXCELLENCE SINCE 1912

Since the turn of the 20th century, Tower has been designing, developing and manufacturing housewares and small appliances used by millions of households throughout the UK and beyond. During the 1960s, the rise in popularity of pressure cooking saw Tower become the UK's largest producer of pressure cookers, right through into the late 1980s. In recent years the Tower brand has been reborn with an exciting and varied range of housewares and electrical appliances that have quickly reinstated the brand's richly deserved status as a household name.

Visit www.towerhousewares.co.uk for more fantastic products.

Introduction

Thank you for purchasing this appliance from the Tower range.

Please read this manual carefully BEFORE using the appliance for your own safety. It has been designed to provide many years of trouble-free use.

Benefits of the Tower Microwave:

• Large 20 litre capacity for quick and easy meals for the whole family.
• Manual 30 minute timer for easy time control and adjustments.
• 6 different power levels, simply adjusted to suit a variety of functions.

Specifications

Box Contents:

• Instruction Manual
• Microwave Oven
• Roller Ring
• Glass Tray

Appliance Structure:

The appliance features the following components:

• 1. Oven Window
• 2. Roller Ring (inside)
• 3. Glass Tray (inside)
• 4. Door Handle
• 5. Control Panel
• 6. Power Button
• 7. Timer/Weight Dial
• 8. Defrost/Time Button
• 9. Pause/Cancel Button
• 10. Express Button
• 11. Auto Cook Button
• 12. Instant/Start Button

Technical Data

Description: 20L Digital Microwave

Model: T24021

Rated Voltage: 220-240v

Frequency: 50Hz

Power Input: 1280W

Power Output: 800W

Documentation & Compliance:

This product conforms to the following product legislation in accordance with the following directive(s):

• 2014/30/EU: Electromagnetic Compatibility Directive.
• 2014/35/EU: Low Voltage Directive.
• 2011/65/EU: Restriction of Hazardous Substances Directive.
• 1935/2004/EC: Materials & Articles in Contact With Food (LFGB section 30 & 31).
• 2009/125/EC: Eco-Design of Energy Related Products.

Manufacturer: RK Wholesale LTD Quality Assurance, United Kingdom.

Customer Support & Spare Parts:

For problems or replacement parts, contact the Tower Customer Support Team: +44 (0) 333 220 6066.

Spare parts can be ordered from the Tower website: www.towerhousewares.co.uk.

Guarantee for spare parts: Spares and accessories are guaranteed for 1 year from date of purchase. The main body and housing are guaranteed for the extended free warranty subject to registration.

If any defect arises due to faulty materials or workmanship, products must be returned to the place of purchase within 12 months from the date of purchase. Refund or replacement is at the discretion of the retailer.

Important Safety Information

Please read these notes carefully BEFORE using your Tower appliance.

• Check that the voltage of the main circuit corresponds with the rating of the appliance before operating.
• If the supply cord or appliance is damaged, stop using the appliance immediately and seek advice from the manufacturer, its service agent or a similarly qualified person.
• DO NOT let the cord hang over the edge of a table or counter or let it come into contact with any hot surfaces.
• DO NOT carry the appliance by the power cord.
• DO NOT use any extension cord with this appliance.
• DO NOT pull the plug out by the cord as this may damage the plug and/or the cable.
• Switch off at the wall socket then remove the plug from the socket when not in use or before cleaning.
• Switch off and unplug before fitting or removing tools/ attachments, after use and before cleaning.
• Close supervision is necessary when any appliance is used by or near children.
• Children should not play with the appliance.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Cleaning and user maintenance should not be undertaken by children without supervision.
• Take care when any appliance is used near pets.
• DO NOT use this product for anything other than its intended use.
• This appliance is for household use only.

CAUTIONS:

• DO NOT operate the microwave with the door open, due to the safety interlocks built into the door mechanism. It is important not to tamper with the safety interlocks (safety interlocks automatically switch off any cooking activity when the door is opened). This could result in harmful exposure to excessive microwave energy.
• DO NOT place any object (such as kitchen towels, napkins, etc.) between the microwave front face and the door or allow food or cleaner residue to accumulate on sealing surfaces.
• DO NOT operate the microwave if it is damaged. It is particularly important that the microwave door closes properly and that there is no damage to the Door Hinges and latches, or Door seals and sealing surfaces.
• Please ensure cooking times are correctly set. Small amounts of food require shorter cooking or heating time. Over cooking may result in the food catching on fire and subsequent damage to the microwave.
• When heating liquids, e.g. soups, sauces and beverages in your microwave, avoid using straight sided containers with narrow necks. Stir the liquid before placing the container in the microwave and again halfway through the heating time. After heating, let it stand, stir or shake it again carefully and check the temperature of it before consuming to avoid burns (especially, contents of feeding bottles and baby food jars).
• An exhaust outlet is located on the top, bottom or side of the microwave. Do not block the outlet. It could result in damage to your microwave and poor cooking results.
• DO NOT operate the microwave when empty. It is best to leave a glass of water in the microwave when not in use. The water will safely absorb all microwave energy if the microwave is accidentally started.
• Improper use could result in damage to the microwave.
• DO NOT use wooden containers and ceramic containers that have metallic (e.g. gold or silver) inlays. Always remove metal twist ties. Check that the utensils are suitable for use in the microwave before use. They may heat up and char. Metal objects in particular may arc in the microwave, which can cause serious damage.
• DO NOT rinse the glass tray by placing it in water just after cooking. This may cause breakage or damage.
• Before cooking pierce the skin of potatoes, apples or any such fruit or vegetables. They could burst.
• DO NOT cook eggs in their shell. Eggs in their shell and whole hard-boiled eggs should not be heated in the microwave since they may explode, even after microwave heating has ended. Pressure will build up inside the egg which will burst.
• DO NOT attempt deep fat frying in your microwave. This could result in a sudden boil over of hot liquid.
• If smoke is observed, switch off or disconnect the microwave from the power supply and keep the microwave door closed in order to stifle any flames. It can cause serious damage such as fire or electric shock.
• When food is heated or cooked in disposable containers made of plastic, paper or other combustible materials, keep an eye on the microwave and check it frequently.
• The microwave should be cleaned regularly and any food deposits should be removed. Failure to maintain the microwave in a clean condition could lead to deterioration of the surface. This could adversely affect the life of the appliance and possibly result in a hazardous situation.
• Follow exact directions given by each manufacturer for their popcorn product. DO NOT leave the oven unattended while corn is being popped. If corn fails to pop after the suggested times, discontinue cooking. Never use a brown paper bag for popping corn. Never attempt to pop leftover kernels. Overcooking could result in the corn catching fire.
• DO NOT use harsh abrasives cleaners or sharp metal scrapers to clean the microwave door glass. They can scratch the surface, which may result in the glass shattering.
• After cooking, the container is very hot. Use gloves to take out the food and avoid steam burns by directing steam away from the face and hands.

Before First Use

• Take out all of the packaging. If there is a protective film over the oven, tear it off before use. Check carefully for damage. Should you find any, immediately notify your dealer or contact our Customer Service Team.
• Microwave ovens must be placed in dry and non-corrosive environments and kept away from heat and humidity sources, such as gas burners or water tanks.
• To ensure sufficient ventilation, maintain the following distances: back of the microwave to the wall: at least 10 cm; side of the microwave to the wall: at least 5 cm; free distance above the top surface: at least 20 cm. The distance from the microwave to the ground should be at least 85 cm.
• Position the microwave away from TVs, radios and other antennae, as this may cause interference or disturbance in the signal.
• The appliance must be positioned so that the plug is accessible and has good grounding in case of leakage. A ground loop can be formed to avoid electric shock.
• The microwave oven must be operated with the door closed.
• The microwave oven must not be placed in a cabinet.
• The microwave oven is intended to be used free-standing.
• The back of the oven must be placed against a wall.
• During first use, the microwave oven may emit an odour and a slight amount of smoke. This is due to manufacturing residue or oil on the heating element or oven cavity. This is normal and should not occur after several uses. Keep doors and windows open when first using the microwave to ensure good ventilation.
• It is recommended to place a cup of water on the glass tray and operate the microwave oven several times on the highest setting to help clean the microwave of residue.

Using Your Appliance

Child Lock Function

Use this feature to lock the control panel when cleaning or to prevent children from using the oven unsupervised. All buttons are rendered inoperable in this mode.

1. Set lock: Long-press the Pause/Cancel button for about 5 seconds when the microwave is in standby.
2. Cancel lock: Long-press the Pause/Cancel button again while the lock is activated.

Timer:

The maximum cooking time is 60 minutes. Use the Time/Weight dial to adjust the cooking time after setting the microwave power.

Stop/Cancel:

• The Stop/Cancel button can be used to pause and/or cancel the current operation.
• Press the Stop/Cancel button or open the microwave door during cooking to pause the current operation.
• Close the door and press Start/Quick Start to resume.
• Press Stop/Cancel twice to cancel the current operation.

Auto Defrost:

The microwave has an Auto Defrost setting for defrosting meat, poultry and seafood. The time and defrosting power are adjusted automatically once the weight of the food has been entered.

• The weight range of frozen foods is between 100g and 1800g.
• Press the Auto Defrost button once.
• Use the Time/Weight dial to select the required weight.
• Press Start/Quick Start once.
• Note: During Auto Defrost, the microwave will pause and beep to prompt you to turn over the food inside.

Quick Start:

The Quick Start feature allows you to begin cooking quickly. In standby mode, repeatedly press the Start/Quick Start button to set the cooking time. Once you have set the time, the microwave will begin cooking on full power. The maximum cooking time in Quick Start mode is 12 minutes. During cooking, use the Time/Weight dial to increase or decrease the current cooking time.

Auto Cook:

With the Auto Cook function, you do not need to program the microwave power or set the timer. You are only required to select the type and weight of the food.

To use Auto Cook:

1. Press the Auto Cook button repeatedly until you have reached the corresponding menu code.
2. Turn the Time/Weight dial to the required weight.
3. Press the Start/Quick Start button.

Auto Cook Menu:

It is always recommended to check your food during cooking. If the cooking result is not to your taste, please adjust the cooking time accordingly.

Menu Code / Food:

• 1. Milk/Coffee (200ml/cup)
• 2. Rice (g)
• 3. Spaghetti (g)
• 4. Potatoes (230g/unit)
• 5. Auto Reheat (g)
• 6. Fish (g)
• 7. Popcorn (99g)
• 8. Pizza (g)

Note: Turn the Time/Weight dial to indicate weight of food or number of servings. For milk/coffee and potato, the screen will show the number of servings. The result of auto cooking depends on factors such as the shape and size of food, your personal preference as to the doneness of certain foods and even how well you place food in the oven. For spaghetti, add boiling water before cooking. During cooking, you can query the current cooking menu by pressing the Auto Cook button.

Utensils Guideline

It is strongly recommended to only use containers which are suitable and safe for microwave cooking. Generally speaking, containers made of heat-resistant ceramic, glass or plastic are suitable for microwave cooking. Never use metal containers for microwave cooking and combination cooking as sparks are likely to occur and there is a risk of fire or injury. When cooking microwave meals, always check the packaging to see which parts are microwave safe. Use the below table as reference:

CAUTION:

There are a number of accessories available on the market. Before you buy, make sure they are suitable for microwave use. When you put food into the microwave, ensure that the food supports and/or covering do not come in direct contact with any of the internal walls or the ceiling of the cavity since discolouration may take place.

Some plastics are heat-proof only up to certain temperatures. Check carefully!

Always remove the lids of jars and containers, including take away food containers, before you cook using your microwave. If you don't remove the lids, steam and pressure can build up inside and cause an explosion even after microwave cooking has stopped.

Do not use straight sided containers with narrow necks when heating liquid. Use extreme care when inserting a spoon or other utensils into the container.

Cooking Tips

The following factors may affect the cooking result:

Food arrangement:

Place thicker areas towards the outside of the dish with the thinner parts towards the centre. Spread it evenly and avoid overlap if possible.

Cooking time length:

Begin cooking on a shorter time setting and evaluate the food after it times out. Extend the time as necessary. Over cooking may result in burnt food and smoke.

Piercing:

Food such as potatoes, fish, chicken and sausages all need to be pierced in several places before cooking, so that steam does not build up and cause the food to explode.

Cooking food evenly:

Food such as chicken, burgers or steak should be turned once during cooking. Depending on the type of food, if applicable, stir from outside to the centre of the dish once or twice during cooking.

Allow standing time:

Once the cooking time has finished, allow food to stand in the microwave for a few minutes. This allows the food to complete its cooking cycle and to cool down naturally.

If the food is cooked fully:

The colour and firmness of food help to determine whether it is done. The following signs show that the food is ready:

• Steam coming out from all parts of the food, not just the edge.
• Joints of poultry can be moved easily.
• Pork or poultry show no signs of blood.
• Fish is opaque and can be sliced easily with a fork.

Browning dish:

When using a browning dish or self-heating container, always place a heat-resistant insulator, such as a porcelain plate, under it to prevent damage to the turntable and rotating ring.

Microwave safe plastic wrap:

When cooking food with high fat content, do not allow the plastic wrap to come into contact with food as it may melt.

Microwave safe plastic cookware:

Some microwave safe plastic cookware might not be suitable for cooking foods with high fat and sugar content. The preheating time specified in the dish instruction manual must not be exceeded.

Troubleshooting

Servicing Safeguards - Microwave Radiation

It is hazardous for anyone, other than a qualified service technician, to carry out any service for repairing operation which involves removal of any cover which gives protection against exposure to microwave energy.

The temperature of accessible surfaces may be high when the appliance is operating.

The high voltage capacitor remains charged after disconnection; short the negative terminal of a H.V capacitor to the oven chassis (use a screwdriver) to discharge before touching.

Components related to microwave energy:

• Magnetron
• High voltage transformer
• High voltage capacitor
• High voltage diode
• High voltage fuse

Conditions that may cause undue microwave exposure during servicing:

• Improper fitting of magnetron;
• Improper matching of door interlock, door hinge and door;
• Improper fitting of switch support;
• Door, door seal or enclosure has been damaged.

Recycling

DISPOSAL OF THE UNIT

Appliances bearing the symbol shown here may not be disposed of in domestic rubbish. You are required to dispose of old electrical and electronic appliances like this separately.

Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information about the recycling of electrical items.

Please visit www.weeeireland.ie for access to information about the recycling of electrical items purchased in Ireland.

The WEEE directive, introduced in August 2006, states that all electrical items must be recycled, rather than taken to landfill.

Please arrange to take this appliance to your local Civic Amenity site for recycling, once it has reached the end of its life.

Cleaning & Care

• The microwave should be cleaned regularly and any food deposits removed.
• Remove the power cord from the wall outlet before cleaning. Do not immerse the appliance in water or other fluids when cleaning.
• Failure to maintain the microwave in a clean condition could lead to deterioration of the surface. This could adversely affect the life of the appliance and possibly result in a hazardous situation.
• Never use hard detergent, gasoline, abrasive powder or metal brush to clean any part of the appliance.
• Do not remove the waveguide cover.
• After lengthy use, it is possible for odours to emit from the microwave.

Methods to remove odours or unpleasant smells:

• Place several lemon slices in a cup, then heat on High power for 2-3 minutes.
• Put some orange peel into the microwave, and then heat them on High power for 1 minute.

NEVER IMMERSE THE MICROWAVE, CORD, OR PLUG IN WATER OR ANY OTHER LIQUID.

Tips for cleaning:

• If the seal of the microwave is dirty, it may stop the door from closing properly. Keep the seal clean.
• Spicy sauces such as ketchup and mustard, or salty dishes such as salted meat, contain ingredients that can erode the surface. After use, you should always clean the oven interior.
• Food residue from spillovers or splatters will attract microwave energy, causing it to burn onto the surface. This could reduce the efficiency of the microwave and may cause bad odours.

Details for cleaning door seals, cavity and adjacent parts:

• Exterior: Wipe the appliance with a damp soft cloth.
• Door: Using a damp soft cloth, wipe clean the door and window. Wipe the door seals and adjacent parts to remove any spills. Wipe the control panel with a slightly dampened soft cloth.
• Interior walls: Wipe clean the interior with a damp soft cloth. Wipe clean the waveguide cover to remove any food remnants.
• Glass tray / Rotation ring / Rotation axis: Wash with mild soap water. Rinse with clean water and allow it to dry thoroughly.

NOTE! Do not remove the waveguide cover during cleaning. Make sure the waveguide cover is installed correctly and has not been damaged during cooking.

Wiring Safety for UK Use Only

IMPORTANT

As the colours in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, please proceed as follows:

The wires in the mains lead are coloured in accordance with the following code:

• Blue: neutral [N]
• Brown: live [L]
• Green/Yellow: [EARTH] ⏚

Plug Fitting Details (Where Applicable):

• The wire coloured blue is the neutral and must be connected to the terminal marked [N] or coloured black.
• The wire coloured brown is the live wire and must be connected to the terminal marked [L] or coloured red.
• The wire coloured green/yellow must be connected to the terminal marked with the letter [E] or marked ⏚.
• On no account must either the brown or the blue wire be connected to the [EARTH] terminal ⏚.
• Always ensure that the cord grip is fastened correctly.

Fuse Information:

The plug must be fitted with a fuse of the same rating already fitted and conforming to BS 1362 and be ASTA approved.

If in doubt, consult a qualified electrician who will be pleased to do this for you.

Non-Rewireable Mains Plug:

If your appliance is supplied with a non-rewireable plug fitted to the mains lead and should the fuse need replacing, you must use an ASTA approved one (conforming to BS 1362 of the same rating).

If in doubt, consult a qualified electrician who will be pleased to do this for you.

If you need to remove the plug, disconnect it from the mains - then cut it off the mains lead and immediately dispose of it in a safe manner. Never attempt to reuse the plug or insert it into a socket outlet as there is a danger of an electric shock.

WARNING: This appliance MUST be earthed! ⏚

Warranty

As a thank you for purchasing one of our fantastic products, we are offering you an extra 2 years peace of mind in addition to your 1 year guarantee.

To receive your extra 2 year guarantee, register your appliance online within 28 days of purchase by visiting: www.towerhousewares.co.uk

This product is guaranteed for 12 months from the date of original purchase. If any defect arises due to faulty materials or workmanship, the faulty products must be returned to the place of purchase. Refund or replacement is at the discretion of the retailer.

The Following Conditions Apply:

• The product must be returned to the retailer with proof of purchase or a receipt.
• The product must be installed and used in accordance with the instructions contained in this instruction guide.
• It must be used only for domestic purposes.
• It does not cover wear and tear, damage, misuse or consumable parts.
• Tower has limited liability for incidental or consequential loss or damage.
• This guarantee is valid in the UK and Eire only.

The standard one year guarantee is only extended to the maximum available for each particular product upon registration of the product within 28 days of purchase. If you do not register the product with us within the 28 day period, your product is guaranteed for 1 year only.

To validate your extended warranty, please visit www.towerhousewares.co.uk and register with us online. Alternatively, call our customer registration line on +44 (0) 333 220 6066.

Please note that length of extended warranty offered is dependent on product type and that each qualifying product needs to be registered individually in order to extend its warranty past the standard 1 year.

Extended warranty is only valid with proof of purchase or receipt.

Your Receipt

Affix your store receipt to this page for safe keeping.

Notes

(Blank space for user notes)

Thank You

We hope you enjoy your appliance for many years. As a thank you for purchasing one of our fantastic products, we are offering you an extra 2 years peace of mind.

*To receive your extra 2 years guarantee, register your appliance online within 28 days of purchase by visiting: www.towerhousewares.co.uk

Should you have a problem with your appliance, or need any spare parts, please call our Customer Support Team: +44 (0) 333 220 6066.

Your warranty becomes void should you decide to use non Tower spare parts. Spare parts can be purchased from www.towerhousewares.co.uk.