Owner's Manual for TRUE FITNESS models including: UR1-0A-35, MAN-UR1-0A-35 REV05, UR1-0A-35 Performance Upright Bike, UR1-0A-35, Performance Upright Bike, Upright Bike, Bike

MAN-UR1-0A-35 REV05 Owner's Manual and Assembly Guide

cthierry

Performance Upright Bike Manual

User Manuals - TRUE Fitness - Home Fitness Equipment

Manual and Assembly ...

MAN-UR1-0A-35 REV05 Owner's Manual and Assembly Guide


File Info : application/pdf, 40 Pages, 4.07MB

PDF preview unavailable. Download the PDF instead.

MAN-UR1-0A-35-REV05-Owners-Manual-Assembly-Guide
RESIDENTIAL PERFORMANCE UPRIGHT BIKE

SCAN FOR UP-TO-DATE OWNER'S MANUAL

SCAN FOR ASSEMBLY VIDEO

MODEL UR1-0A-35 MAN-UR1-0A-35 REV05

OWNER'S MANUAL

2

IMPORTANT--PLEASE READ
All products shown are prototype. Actual product delivered may vary. Product specifications, features, and software are subject to change without notice. For the most up-to-date version of this manual, please see our website: https://shop.truefitness.com/services-support/user-manuals/
CONTACTING OUR SUPPORT TEAM
To contact TRUE for any of your pre or post installation questions, please call our toll-free numbers Monday - Friday 8:30am 5:00pm (CST): · Commercial Direct Customers and Corporate Accounts | 800.868.8783 · Retail Customers and Distributors | 800.883.8783 Or email us: · Commercial Direct Customers and Corporate Accounts | service.direct@truefitness.com · Retail Customers and Distributors | service@truefitness.com · Service International | int.service@truefitness.com When contacting TRUE, please have the following information ready: · Serial Number of Unit · Contact Information--Full Name, Email, and Phone Number · Address of Facility or Residence · Detailed Description Regarding Symptom of the Unit (along with pictures or video if applicable) NOTE: Authorized service providers, dealers, and distributors may also use TRUE's online resource | portal.truefitness.com.
CONTACTING OUR SALES TEAM
Interested in owning more TRUE products? Please contact us with any product inquires so that we may direct you to the appropriate sales representative to help answer your questions. · Phone | 800.426.6570 · Email | sales@truefitness.com · Hours | Monday - Friday 8:30am - 5:00pm (CST)
3

REPORTING FREIGHT CLAIMS OR PARTS DAMAGE
Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please follow the guidelines below to determine the appropriate process for you to follow. Severe Damage--Obvious damage to external packaging and internal product. Please refuse the shipment and it will be returned to TRUE by the carrier. Contact TRUE product support by calling 800.883.8783 or sales support by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once we have received the damaged shipment, a replacement shipment will be sent to you. If the shipment comes in multiple boxes, only refuse boxes with damage. Slight Damage--Minimal damage to external packaging with unknown internal damage to product. If the shipment has minimal damages and you are not sure if the actual product is damaged, you must sign the bill of lading as damaged when accepting the shipment. Once you have opened the box and you have determined something is indeed damaged, please gather the serial number, model number, description of damage, and photos of damage. Please make sure the photos include the damaged product as well as the damaged box the product arrived in. Contact TRUE product support (service@truefitness.com | 800.883.8783) or TRUE sales support (sales@truefitness.com | 800.426.6570) Monday-Friday during normal business hours. Concealed Damage--No damage to external packaging but internal damage to product. You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages. Please notify the carrier immediately. TRUE will not be able to file a claim if the carrier is not notified in a timely manner. Once you have called the carrier you will need to gather the serial number, model number, description of damage, and photos of damage. Contact TRUE product support (service@truefitness.com | 800.883.8783) or TRUE sales support (sales@truefitness. com | 800.426.6570) Monday-Friday during normal business hours.
4

TABLE OF CONTENTS
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS--SAVE THESE INSTRUCTIONS........................................................6 POWER REQUIREMENTS..........................................................................................................................8 GROUNDING INSTRUCTIONS....................................................................................................................8 SPACE REQUIREMENTS...........................................................................................................................9 SPECIFICATIONS................................................................................................................................9 WARNING DECALS.................................................................................................................................10 COMPLIANCES...................................................................................................................................10 PROPER USE.........................................................................................................................................11
ASSEMBLY INSTRUCTIONS
PREASSEMBLY CHECKLIST....................................................................................................................12 ASSEMBLY STEPS..................................................................................................................................16
PRODUCT FEATURES
BASE OVERVIEW...................................................................................................................................31 CONSOLE OVERVIEW.............................................................................................................................32
CARE AND MAINTENANCE
INSPECTION.............................................................................................................................33 CLEANING THE EQUIPMENT..................................................................................................................33 LEVELING THE EQUIPMENT...................................................................................................................33 PREVENTATIVE MAINTENANCE.............................................................................................................34 LONG TERM STORAGE...........................................................................................................................34
ADDITIONAL INFORMATION
TROUBLESHOOTING........................................................................................................35
WARRANTY INFORMATION
LIMITED WARRANTY..............................................................................................................................37
5

SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS--SAVE THESE INSTRUCTIONS
This equipment intended for in-home use only. Do not use this product in any commercial, rental, school or institutional setting.
· Read and understand all instructions and warnings prior to use. · Obtain a medical exam before beginning any exercise program. If at any time during exercise you feel faint, dizzy, or
experience pain, stop and consult your physician. · Obtain proper instruction prior to use. · This unit is intended for in-home use only. · For indoor use only. · Inspect the unit for incorrect, worn, or loose components and do not use until corrected, replaced, or tightened prior to
use. · Do not wear loose or dangling clothing while using the unit. · Care should be used when mounting or dismounting the unit. · Read, understand, and test the emergency stop procedures before use. · Disconnect all power before servicing the unit. · Do not exceed maximum user weight of 350 lbs / 159 kg. · Keep the top side of the moving surface clean and dry. · Keep children and animals away. · Use caution when moving and assembling unit. · All exercise equipment is potentially hazardous. If attention is not paid to the conditions of equipment usage, death, or
serious injury could occur.

! DANGER: To reduce the risk of electric shock, always
unplug this product when not in use, before cleaning, or attempting any maintenance activity. Do not handle the plug with wet hands.
! WARNING: Heart rate monitoring systems may be
inaccurate. Over exercising may result in serious injury or death. If you feel faint, stop exercising immediately.
! WARNING: To reduce the risk of burns, fire,
and electric shock or injury to persons, follow these instructions:
· Health related injuries may result from incorrect or excessive use of exercise equipment.
· TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program, particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness professional on the correct use of this product.
· Equipment should be immediately taken out of use if it fails to work properly or when a warning is presented electronically.
· When using this exercise machine, basic precautions should always be followed.
· Use this equipment only for its intended use as described in this manual.

· Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.
· This product can expose you to chemicals including Toluene and Acrylamide which are known to the State of California to cause Cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
· Keep equipment stable on flat ground.
· Risk of personal injury-crushing hazard when equipment is in operation. Keep feet, hands, and fingers away from moving parts.
· Replace warning labels that may be worn, damaged, or missing.
· Replace any non-working or damaged components, remove the unit from service until repair is performed.
· Do not operate the equipment while being covered with a blanket, pillow, plastic, or anything that insulates or stops airflow. Keep air openings free of lint, hair or any obstructing material.
· To avoid serious injury, remove and store the power cord when the machine is not in use.
· This appliance should never be left unattended when plugged in.
· Do not use any type of extension cord with this product.
· Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged, or even partially immersed in water.

6

· Use a TRUE AC power cord or AC/DC adapter only.
· Position this product so the power cord plug is accessible to the user.
· Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a handle. Do not run the power cord along the side or under the equipment.
· If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a similarly qualified person to avoid a hazard.
· This product must be connected to a properly grounded electrical outlet.
· To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet. On the machine power switch, ( ) means that the machine power is ON and ( ) means the machine power is OFF.
· Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug the power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE product support.
· Any changes or modifications to this equipment could void the product warranty.
· Do not use this product in areas where aerosol spray products are being used or where oxygen is being administered. Such substances create the danger of combustion and explosion.
· Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme temperature changes.
· Close supervision is necessary when used near children under the age of 15, or disabled persons.
· This equipment is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they are supervised or have been given instruction concerning use of the equipment by a person responsible for their safety.
· Children shall not play with the appliance. · Cleaning and user maintenance shall not be made by
children without supervision. · Wear shoes with rubber or high traction soles. Do not
use shoes with heels, leather soles, cleats or spikes. Make sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces and towels away from moving parts. · To avoid injury, attach the safety clip to clothing before use. · Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out of reach of the equipment while it is in motion. · Do not use typing or web surfing features at excessive speeds. Always stabilize yourself when using typing or web surfing features. (Varies by console option.) · Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with lids are recommended.

· Always follow the console instructions for proper operation.
· Do not use the contact heart rate grips as a handlebar during a workout.
· Avoid exiting equipment while leaving the tread belt in motion.
· Never walk or jog backwards on the equipment. · Allow only one person at a time on the equipment
while it's operating. · Do not allow animals on or near the equipment while in
operation. · Do not reach into or underneath the unit, or tip it on its
side during operation. · Do not use if you have a cold or fever. · Do not change the incline of the equipment by placing
objects under it. · Do not use attachments not recommended by the
manufacturer. · Allow only trained personnel to service this
equipment. · It is the sole responsibility of the owner/operator
to ensure regular and scheduled maintenance is performed.
7

POWER REQUIREMENTS
Read and understand all instructions before plugging any TRUE power cord into an electrical outlet.
GROUNDING INSTRUCTIONS
This product must be grounded. If the product malfunctions or breakdowns, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

! DANGER:
· Improper connection of the equipment grounding conductor can result in risk of electrical shock.
· Check with a qualified electrician or service provider if you are in doubt as to whether the equipment is properly grounded or installed on a dedicated line.
· Seek a qualified electrician to perform any modifications to the cord or plug. TRUE is not responsible for injuries or damages as a result of cord or plug modification.
· To reduce the risk of burns, fire, electric shock, or injury, it is imperative to connect each product to a properly grounded 110V or 220V electrical outlet. The voltage required for your unit is located on the serial number decal (usually on the front of the unit). Depending on where you live voltage requirements differ.

· Some TRUE products require a circuit rated 110V, 60 Hz, and 20 amps. In the United States, most residential homes have circuits rated 110V, 60 Hz, and 15 amps. If your unit requires a 20 amp outlet, contact an electrician to install a dedicated 20 amp circuit prior to use.
· 110 Volt--This model is for use on a nominal 110V circuit and has a grounding plug that looks like the plug illustrated below. Make sure the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product.
grounded outlet

Power Information Model
UR1-0A-35

grounding pin

Line Voltage
(V)

Frequency (Hz)

Rated Current (Amps)

110

50/60Hz

15

Number of Units per
Circuit
1

Plug/Outlet NEMA 5-15

Max Power Dissipation
(Watt)
1230

8

SPACE REQUIREMENTS
TRUE recommends leaving a minimum of 24" (61cm) on each side of the equipment and a 79" (200cm) safety zone at the rear of the equipment.
24" (61cm)

24" (61cm)

79" (200cm)

24" (61cm)

SPECIFICATIONS
· DIMENSIONS (L X W X H) 44" x 24" x 58.5"/ 112 cm x 61 cm x 149 cm
· MACHINE WEIGHT 122 lbs / 56 kg
· MAXIMUM USER WEIGHT 350 lbs / 159 kg

9

WARNING DECALS
! WARNING: Replace warning labels that may be worn, damaged, or missing.
To replace any worn or missing decals contact TRUE product support (service@truefitness.com | 800.883.8783).

console serial number location
base serial number location

SAMPLE UR1-0A-35 24- UR10A001A Rating: 9V DC, 40mA

COMPLIANCES
This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com.

10

PROPER USE

Proper Training Position

· Once seated, users should place their feet on the pedals (A).

· When pedaling, the user should be able to extend their legs

fully while pedaling; if users do not have enough room to fully

extend their legs, they should adjust their seat position (B)

until their legs are able to comfortably extend. Additionally,

if users legs feel overly stretched when they're extended, the seat needs a lower adjustment.

(C)

(B)

· During a workout the users hand should grasp the handlebars

(C).

· To safely exit, confirm the workout has ended and the console has returned to the Home screen in addition to the
pedals coming to a complete stop. While firmly grasping the handlebars to maintain balance, slowly slide your body off
the seat and feet from the pedals to transition to a standing
position free from the bike.

(A)

11

ASSEMBLY INSTRUCTIONS
NOTE: Supplemental video available @TRUEFitnessservicevids.
PREASSEMBLY CHECKLIST
BASIC GUIDELINES FOR SETTING UP THE EQUIPMENT
After removing the equipment from the packaging, place the equipment on a clean, level surface. Make sure the electrical cord easily reaches a grounded three-pronged outlet.
! DANGER: Do not use an extension cord or ungrounded outlet. The ground helps prevent electrical damage to your
equipment and enhances your safety by helping to prevent shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the equipment is properly grounded. Do not modify the plug provided with the unit if it will not fit the outlet. Have a proper outlet installed by a qualified electrician.
! CAUTION:
Use caution when assembling the equipment. Unpacking and assembling of this product is a two person task.
Use caution when unpacking this product. Avoid damage to the product. DO NOT use a box cutter. DO NOT slice into the packaging.
VERIFY BOX CONTENTS
IMPORTANT! Please verify box contents. If you have questions, or if there are any missing parts, contact product support (service@truefitness.com | 800.883.8783).

TOOLS NEEDED FOR ASSEMBLY 6mm Ball End Allen Wrench

INCLUDED IN BOX
YES

TOOLS NEEDED FOR ASSEMBLY Wire Cutters

INCLUDED IN BOX
NO

13mm/15mm/17mm Combination Wrench

Torque Wrench with 15mm

YES

Head

NO

#2 Phillips Screwdriver

NO

12

BOX CONTENTS

ITEM

DESCRIPTION

QTY

1

Base

1

2

Left Pedal

1

3

Right Pedal

1

4

Seat Saddle

1

5

Storage Tray

1

6

Rear Console Cover

1

7

Handlebar

1

8

Front Console Cover

1

9

Left Cup Holder

1

10

Right Cup Holder

1

11

Front Mast

1

12

Mast Boot

1

13

Front Stabilizer

1

14

Rear Stabilizer

1

15

Hardware Bag(s)

1

16

Manual

1

17

Chest Strap

1

18*

Power Adapter

1

4 5
8

3

7

2

10 9

1

11

14 13
16

12

17 15

18 * DC9V1.3A
DC 12V 3A

*The 9V, 1.3A power adapter is for LED consoles only. Touchscreen consoles require a 12V, 3A power adapter, which is included with touchscreen consoles.

13

HARDWARE PACK CONTENTS

STEP 1 & 2 FRONT AND REAR STABILIZER HARDWARE

ITEM

DESCRIPTION

QTY

UCS0309 SCREW M8X70L (E.

4

COATING)

CS80156 SPRING WASHER M8 (E. 4 COATING)

CBW0015 WASHER, M8X16X1.2T,

4

BLACK

STEP 5 FRONT MAST HARDWARE

ITEM

DESCRIPTION

QTY

UC0021

SHCS, M8 X 20L, SS

6

UC0020 WASHER, LOCK, M8, SS

6

UC0019 WASHER, FLAT, M8 X

6

16OD X 1.5T, SS

STEP 6 MAST BOOT HARDWARE

ITEM

DESCRIPTION

QTY

UC0022 SCREW, COUNTERSUNK, 2 M4 X 10L, SS

14

STEP 8 HANDLEBAR HARDWARE

ITEM

DESCRIPTION

QTY

FE0179 SHCS, M8 X P1.25 X 20MM 3

CS80156 SPRING WASHER M8 (E. 3 COATING)

CS80157 WASHER, FLAT, 8MM X

3

16MM X 1.2MM, E COAT

STEP 9 STORAGE TRAY HARDWARE

ITEM

DESCRIPTION

QTY

TL0064 PRHMS M5-0.8x8 BLACK 4

STEP 12 CONSOLE COVERS HARDWARE

ITEM

DESCRIPTION

QTY

CS80131 SCREW M5X15L (BLACK) 6

HARDWARE PACK CONTENTS

ITEM N/A

TOOLS

DESCRIPTION

QTY

6MM BALL END ALLEN

1

WRENCH

N/A

13MM/15MM/17MM

1

COMBINATION WRENCH

15

ASSEMBLY STEPS
Step 1--Attach Rear Stabilizer

Tools Used in this Step

Parts Used in this Step

6mm Ball End Allen Wrench

Item Part

Description

Qty

1 UCS0033-35 SUBASSEMBLY, STABILIZER, REAR

1

2 UCS0309

SCREW M8X70L (E. COATING)

2

3 CS80156

SPRING WASHER M8 (E. COATING)

2

4 CBW0015

WASHER, M8X16X1.2T, BLACK

2

A. Rotate the bike frame forward on the metal front stabilizer bracket.
NOTE: At least one person should hold the bike frame, while another installs the rear stabilizer.
B. Using a 6mm ball end allen wrench, install the rear stabilizer bar into the metal bracket using 2 hex screws, 2 spring washers, and 2 flat washers.

1

4 3
2

16

Step 2--Attach Front Stabilizer

Tools Used in this Step

Parts Used in this Step

6mm Ball End Allen Wrench

Item Part

Description

Qty

1 UCS0015-35 SUBASSEMBLY, FRONT STABILIZER

1

2 UCS0309

SCREW M8X70L (E. COATING)

2

3 CS80156

SPRING WASHER M8 (E. COATING)

2

4 CBW0015

WASHER, M8X16X1.2T, BLACK

2

A. Rotate the bike frame backwards on the rear stabilizer.
NOTE: At least one person should hold the bike frame, while another installs the front stabilizer.
B. Using a 6mm ball end allen wrench, install the front stabilizer bar into the metal bracket using 2 hex screws, 2 spring washers, and 2 flat washers.

1

4 3 2

17

Step 3--Attach Seat

Tools Used in this Step

Parts Used in this Step

13mm/15mm/17mm

Item Part

Description

Qty

Combination Wrench

1 ESB0217

SUBASSEMBLY, UPRIGHT SEAT

1

2 C2016

HEX NUT, M8, ZP

2

A. Slide the seat assembly in place onto the base.
B. Using the 13mm end of the combination wrench, tighten the 2 hex nuts on the base under the seat pad to secure the seat assembly in place.

1

2 18

Step 4--Route Front Mast Cables

Parts Used in this Step

Item Part

Description

Qty

1 UCS0318-35 SUBASSEMBLY, UC900 CONSOLE MAST

1

2 UCS0007BK SUBASSEMBLY, CONSOLE MAST BOOT W/GASKET

1

A. Slide the mast boot up the front mast. B. Route the cable coming from the front of the bike through the front mast using the provided pull tie. C. Remove the pull tie from the cable and discard it.

1 I/O Data
2

19

Step 5--Attach Front Mast

Tools Used in this Step 6mm Ball End Allen Wrench

Parts Used in this Step

Item Part

Description

Qty

1 UCS0318-35 SUBASSEMBLY, UC900 CONSOLE MAST

1

2 UC0021

SHCS, M8 X 20L, SS

6

3 UC0020

WASHER, LOCK, M8, SS

6

4 UC0019

WASHER, FLAT, M8 X 16OD X 1.5T, SS

6

Using a 6mm ball end allen wrench, secure the front mast to the bike frame using 6 hex screws, 6 spring washers, and 6 flat washers. NOTE: Tighten the side console mast hex screws before the front hex screws.
IMPORTANT! DO NOT pinch the cables.
IMPORTANT! Make sure cables are clear from screws to avoid damage.

1
2 4
3

20

Step 6--Attach Mast Boot

Tools Used in this Step #2 Phillips Screwdriver

Parts Used in this Step

Item Part

Description

Qty

1 UCS0007BK SUBASSEMBLY, CONSOLE MAST BOOT W/GASKET

1

2 UCS0318-35 SUBASSEMBLY, UC900 CONSOLE MAST

1

3 UC0022

SCREW, COUNTERSUNK, M4 X 10L, SS

2

A. Pull the mast boot down onto the plastic shrouds at the bottom of the console mast. B. Using a #2 Phillips screwdriver, attach the mast boot to the plastic shrouds using 2 screws.

2

1

3

21

Step 7--Route Handlebar Cables
While one person holds the handlebar securely in place, route the heart rate cable through the front mast. Heart Rate
22

Step 8--Attach Handlebar

Tools Used in this Step 6mm Ball End Allen Wrench

Parts Used in this Step

Item Part

Description

Qty

1 UES9007-35 SUBASSEMBLY, HANDLEBAR UES900

1

2 FE0179

SHCS, M8 X P1.25 X 20MM

3

3 CS80156

SPRING WASHER M8 (E. COATING)

3

4 CS80157

WASHER, FLAT, 8MM X 16MM X 1.2MM, E COAT

3

Using a 6mm ball end allen wrench, install the handlebar onto the front mast using 3 hex screws, 3 spring washers, and 3 flat washers.
NOTE: Tighten the front handlebar hex screw before the 2 side hex screws.

2 4
3 1

23

Step 9--Attach Storage Tray

Tools Used in this Step #2 Phillips Screwdriver

Parts Used in this Step

Item Part

Description

Qty

1 UCS0025BK SUBASSEMBLY, IPOD TRAY W/CUP HOLDER

1

2 TL0064

PRHMS M5-0.8x8 BLACK

4

Using a #2 Phillips screwdriver, attach the storage tray to the mounting plate using 4 screws.

1

2

24

Step 10--Attach Pedals

Tools Used in this Step

Parts Used in this Step

13mm/15mm/17mm

Item Part

Description

Qty

Combination Wrench

1 RCS0352BK FOOT PEDAL, LEFT

1

2 RCS0353BK FOOT PEDAL, RIGHT

1

Torque Wrench with 15mm Head

A. Using the 15mm end of the 13mm/15mm/17mm combination wrench, attach each pedal to its corresponding crank.
B. Securely tighten the pedals to the crank arm assemblies. It is strongly recommended to torque each pedal to 40 N-M (29.5 FT-LB) using an optional but preferred torque wrench with a 15mm head.
NOTE: The left pedal is reverse-threaded (turn counter-clockwise to tighten).

when using a torque wrench = 40 N-M (29.5 FT-LB)
L
1

when using a torque wrench = 40 N-M (29.5 FT-LB)
R
2
25

Step 11--Attach Console to Front Mast

Tools Used in this Step #2 Phillips Screwdriver

Parts Used in this Step

Item Part

Description

Qty

1 N/A

CONSOLE

1

2 UCS0318-35 SUBASSEMBLY, UC900 CONSOLE MAST

1

A. If the console has three screws (00567700 // SCREW, M4-.7 X 12 PPHMS SEMS) preassembled, remove and set aside these screws. They are not used in the installation. Remove and set aside the four screws (00567800 // SCREW, M5-.8X12 COMBO PHILLIPS/COMMON TRUSS HEAD - ACG BLACK) preassembled to the console.
B. Connect the console and base cables: heart rate, I/O data, and ground (use the screw on the console mast to attach the ground cable from the console).
Ensure all cables are routed inside the console mast to avoid pinching cables.
IMPORTANT! Please see the console owner's manual for more detailed information on the console cable connections, machine setup, and use.
C. Using a #2 Phillips screwdriver, secure the console to the console mast using the four screws (00567800).

00567700

remove and set aside these screws, they are not used in this installation

1 2

00567800

ground

26

Step 12--Attach Front and Rear Console Covers

Tools Used in this Step #2 Phillips Screwdriver

Parts Used in this Step

Item Part

Description

Qty

1 UCS0031BK SUBASSEMBLY, REAR CONSOLE COVER

1

2 UCS0006BK COVER, CONSOLE, FRONT

1

3 CS80131

SCREW M5X15L (BLACK)

6

A. Using a #2 Phillips screwdriver, attach the front console cover to the front mast using 1 screw. NOTE: Be sure that the front console cover aligns with the storage tray around the handlebar.
B. Using a #2 Phillips screwdriver, attach the back console cover to the mounting plate using 5 screws.

3 1 3
2 3

27

Step 13--Attach Cup Holders

Parts Used in this Step

Item Part

Description

Qty

1 UCS0010LBK HOLDER, CUP, LEFT

1

2 UCS0010RBK HOLDER, CUP, RIGHT

1

Insert each cup holder into its corresponding place on the storage tray as shown below.

2 1

28

Step 14--Level the Machine
Tools Used in this Procedure 13mm/15mm/17mm Combination Wrench
A. Using the 13mm end of the 13mm/15mm/17mm combination wrench, adjust all four leveling feet until they contact the floor. IMPORTANT! Do not adjust the leveling feet to such a height that they detach or unscrew from the machine.
B. Verify all four lock nuts are securely tightened and flush against the bottom of the frame.

leveling feet

lock nut

lock nut 29

Step 15--Connect the Power Adapter
A. Make the correct power connections for the base and console: · If the console is a touchscreen use the 12V, 3A power adapter. · If the console is an LED use the 9V, 1.3A power adapter.
B. Verify the console powers up and is configured for this machine. See the console owner's manual for more information.
power adapter 30

PRODUCT FEATURES
BASE OVERVIEW
Seat

Contact Heart Rate Grip

Console Assembly
Contact Heart Rate Grip

Bottle Holder
Seat Adjustment
Handle

Bottle Holder
Pedals Power Inlet

Leveling Feet

Console Assembly--The console allows the user to set up a workout program and control the machine during a workout.
Handlebar-- A place for users to put their hands during a workout and helps provide balance. Contact Heart Rate Grips--Allows the user to check their heart rate without wearing a wireless chest strap.
Power Inlet--Where the power adapter plugs in to the machine to receive power from the wall outlet.
Leveling Feet--An adjustable system used to level the machine.

Pedals--Dual sided and weighted with integrated ratcheting strap.
Seat--A place for users to sit during a workout.
Seat Adjustment Handle--Allows adjustment to the vertical position of the seat to fit the size of the user.
Bottle Holders--Holds average size drink bottles for convenient use during a workout.

31

CONSOLE OVERVIEW
Touchscreen Console
Console Display

USB Port

LED Console

Tablet Holder

Warning Label

Headphone Jack
Console Display--Used to monitor and/or control workouts and for feature navigation. Tablet Holder--Designed to hold mobile devices during a workout. Headphone Jack--Allows users to listen to audio coming from the console. USB Port--Used to update console software. Warning Label--Important safety information for users to review prior to using the equipment.

32

CARE AND MAINTENANCE
It is important to perform the minor maintenance tasks described in this section. Failure to maintain the bike as described here could void the TRUE Warranty. To reduce the risk of electrical shock, always unplug the unit from its power source before cleaning or performing any maintenance tasks.
INSPECTION
TRUE is not responsible for performing or scheduling regular maintenance or inspections. Users should inspect the bike daily. Look and listen for loose fasteners, unusual noises, worn or frayed power cords, and any other indications that the equipment may be in need of service. If any of these are noticed, obtain service. Do not attempt to use the bike until proper service has been performed or damaged parts have been replaced. IMPORTANT! If you determine that the bike needs service, make sure it cannot be used inadvertently. Turn the unit off, and then unplug the power cord from its power source. Make sure other users know that the bike needs service. To order parts or request service from a TRUE authorized service provider, please contact TRUE product support: · www.truefitness.com · 800.883.8783 · service@truefitness.com
CLEANING THE EQUIPMENT
AFTER EACH USE
· Wipe Exposed Surfaces--Use GymWipesTM Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a soft cloth and wipe all exposed surfaces.
· Wipe Console--Use an LCD/screen cleaner or spray a solution of 1 part 91% isopropyl alcohol and 1 part water to dampen a soft cloth and wipe the surface of the console. This helps remove fingerprints, dust, and dirt.
WEEKLY
· Vacuum--Use a vacuum to remove any dust or dirt that might have accumulated under or around the bike.
! CAUTION:
Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Warranty. Never pour water or spray liquids on any part of the machine. Allow the machine to dry completely before using. Frequently vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can affect the smooth operation of the unit.
LEVELING THE MACHINE
The bike has adjustable leveling feet. Make sure the machine is level. If the machine is placed on an uneven surface, adjusting the feet can help, but may not completely compensate for extremely uneven surfaces.
33

SCHEDULING QUARTERLY PREVENTATIVE MAINTENANCE
TRUE recommends scheduling quarterly preventative maintenance with a qualified service provider. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service provider.
QUARTERLY PREVENTATIVE MAINTENANCE
· Record time, distance, and hours from the console. · Check error log in console. · Move bike and vacuum underneath. · Inspect all fasteners. · Inspect all electrical connections. · Inspect all components for abnormal or premature wear.
! CAUTION: Only use TRUE authorized service providers. Using non-authorized service providers could void the TRUE
Warranty.
LONG TERM STORAGE
When the bike is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from the power source and is positioned so that it will not become damaged or interfere with people or other equipment.
CLEANING AND STORING THE CHEST STRAP
Clean the chest strap using a sponge or soft cloth dampened in mild soap and water. Dry the surface thoroughly with a clean towel. Store the chest strap in a place where it remains free of dust and dirt. Be sure to protect the chest strap from extreme temperatures. Do not store it in a place that may be exposed to temperatures below 32° F (0° C).
34

ADDITIONAL INFORMATION
TROUBLESHOOTING
This troubleshooting information is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes, and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www. truefitness.com to obtain the most recent version of all manuals and contact TRUE product support (800-883-8783) for assistance with troubleshooting and diagnostics.

Malfunction No power

Possible Cause
A. Unit turned off B. Damaged power cord C. Power cord not fully seated in socket D. No power at outlet E. Tripped circuit breaker

Unit resets or pauses A. Damaged power cord

randomly

B. Power cord not fully seated in socket

C. Insufficient power

D. Error code is displayed on console

E. Pinched or loose main communication

cable

F. No User Present displayed on screen

Corrective Action
A. Verify the On/Off switch is at the ON position B. Replace power cord C. Inspect power connection at the unit and outlet D. Use a voltmeter to verify power at outlet E. The location of the circuit breaker is next to the On/
Off switch--verify the circuit breaker is not open--if the breaker is open, reset it
A. Replace power cord B. Inspect power connection at the unit and outlet C. Verify output voltage from 20A outlet with a voltmeter D. Contact TRUE product support E. Contact TRUE product support F. User weight must be over 90 lbs--verify No User Present
settings in console

Heart rate displaying A. Transmitter belt contacts are not making

erratically or not

good contact with the skin

displaying

B. Contacts on the transmitter belt are not

moist

C. Transmitter belt is not within 3 feet (1

meter) of the heart rate receiver

D. The battery inside the transmitter belt is

depleted

E. Another user wearing a compatible

transmitter strap is within 3 foot (1 meter)

of the unit

F. Environmental interference from high

voltage power lines, computers, motor

driven appliances, cell/cordless phone, or

WiFi router

Rubbing or knocking A. Uneven floor

sound from unit when in operation

B. Loose hardware C. Loose pedal

D. Bearings may be damaged

E. Brake assembly may be damaged

F. Drive belt may be misaligned

A. Re-adjust the transmitter belt so that it is in full contact with the skin
B. Moisten the contacts on the transmitter belt C. Adjust your position so that you are within 3 feet (1 meter)
of the console D. Replace the transmitter belt with a compatible transmitter
belt E. Move the units so that there is more space between them F. Move the unit to another position within the room or move
the cause of the interference until heart rate reading are stable--if the probable source of interference is plugged into the same outlet move the suspect source to another outlet
A. Use leveling feet to make adjustments B. Inspect and tighten hardware C. Inspect and tighten pedals D. Contact TRUE product support E. Contact TRUE product support F. Contact TRUE product support

35

36

WARRANTY

IN HOME RESIDENTIAL WARRANTY

WARRANTY ITEM Frame* Parts
Consoles
Labor** Wear Items***

DURATION

Warranty does not cover damage or equipment failure resulting from or caused

25 Years 10 Years

by improper assembly/installation, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance.
*Frame is the serialized base of the unit and does not include paint or coatings.

9" Touch (7 years) LED (10 years)

**Labor is available for equipment located within United States and Canada.

***Wear Items include: batteries, covers, caps, badges, paint, pedal straps, toe

1 Year

clips, elliptical pedal inserts, foot pads, Coax/TV, HDMI, USB, mirroring or Ethernet

90 Days

connections, and safety key.

All TRUE Fitness products are distributed by TRUE and are warranted to the original registered product purchaser and the parts of the TRUE product (the "Product") listed below, under normal use and service, shall be free of manufacturing defects in workmanship and materials only for the specified period of time.
NOTE: · Standard shipping is included with warranty part
replacement.
· Shipping for warranty frame or replacement is included for the period of three years from the original date of purchase.
All Warranty Items are "LIMITED"
· This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owner's manual, accident, misuse, abuse, unauthorized modification, failure to provide reasonable and necessary maintenance, software version upgrades, compatibility with third party/aftermarket hardware, software, applications, or websites.
· TRUE's liability shall under no circumstances exceed the actual amount paid by you for the product, nor shall TRUE under any circumstances be liable for any consequential, incidental, special or punitive damages or losses, whether direct or indirect.
· Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
· TRUE will neither assume nor authorize any person to assure for us any other obligation or liability concerning the sale of this Product. Under no circumstances shall TRUE be liable under this warranty, or otherwise, of any damage to any person or property, including any lost profits or lost savings, for any special, indirect, secondary, incidental, or consequential damages arising out of the use of or inability to use this Product.
· This limited warranty, which is given expressly and in lieu of all other express warranties, constitutes the only warranty made by TRUE.

· The remedies described herein are your sole and exclusive remedies and TRUE's entire liability for any breach of this limited warranty.
· No one is authorized to change, modify, or extend the terms of this limited warranty.
· This limited warranty is in lieu of all other warranties of any kind either expressed or including but not limited to implied warranties of merchant.
· This limited warranty applies to the product only while the product remains in the possession of the original purchaser and is not transferable.
· This limited warranty becomes VALID ONLY if the Product is initially assembled/installed by a TRUE authorized dealer/technician (if anyone other than a TRUE authorized dealer/technician initially assembles and installs the Product, this limited warranty will be void unless the written authorization of TRUE is first obtained).
· This limited warranty can be processed only if the warranty registration form is completed on-line; or if the form provided with equipment is filledin,signed by the original purchaser, and mailed to TRUE within 30 days of purchaser's receipt of this Product.
· All serial numbers must be intact on the Product for this limited warranty to be valid.
· Installation or download of any 3rd party or aftermarket products will result in voided warranty. This includes, but is not limited to, electrical and mechanical parts, software, or applications.
· TRUE will ship to an authorized service provider any new or rebuilt replacement part or component, or at our option, replace or refund the Product.
· Replacement parts are warranted for the remaining portion of the original warranty period.
· Proof/receipts of necessary maintenance may be required within 30 days of requested warranty part or service.
· This limited warranty does not apply to the performance of the heart rate accuracy will not be warranted as performance varies, based on user's physiology, age, method of use, and other external factors.
37

WARRANTY REGISTRATION
Thank you for purchasing a TRUE product!
To validate your product warranty, you must register your product within 30 days of purchaser's receipt of this product.
To register your product:
· Go online to: https://shop.truefitness.com/resources/warranty/ OR
· Complete the information below and mail to: TRUE Product Support 865 Hoff Road St. Louis, MO 63366

PLEASE RETAIN THIS PORTION FOR YOUR RECORDS BASE SERIAL NUMBER: CONSOLE SERIAL NUMBER:
console serial number location
base serial number location
SAMPLE UR1-0A-35 24- UR10A001A Rating: 9V DC, 40mA

Warranty Registration
Base Serial Number

Purchase Date

Customer Name (First and Last)

Email Address

Street Address

Postal Code

Country

Console Serial Number (if applicable)
NOTE: Some base units require a console serial number. Company (if applicable)

Phone Number City

State

38

39

CONTACT US service@truefitness.com
1.800.883.8783 865 Hoff Road St. Louis, MO 63366 TRUEFITNESS.COM
MAN-UR1-0A-35 Owner's Manual, Assembly Guide, and Warranty Card REV05
© 2025 TRUE Fitness All Rights Reserved.



References

Acrobat Distiller 24.0 (Windows)