Noark Australia: Empowering Sustainability
User Manual for Noark models including: Ex9N-DH series Inverters Datalogger, Ex9N-DH series, Inverters Datalogger, Datalogger
Apr 14, 2024 — Noark Inverters User Manual supplied with the system. Noark retains the ... Failure to observe the user manual, installation guide, and maintenance regulations.
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DocumentDocumentNoark Inverter Standard Warranty Terms and Conditions
Effective from 01 Feb 2024
1. General Remarks
, (" "), The Noark Inverters and Datalogger provided by Noark Australia Pty Ltd Noark are meticulously , designed to withstand standard operating conditions aligning with their intended purpose as outlined in the . Noark Inverters User Manual supplied with the system
. Noark retains the right to modify these warranty conditions at any time with future effect The prevailing . warranty conditions are those in force at the time of product purchase This warranty is supplementary and . does not curtail any legal or contractual claims or rights of the warranty holder
2. Scope
: , Covered Products The warranties extend to products acquired directly from Noark an authorized Noark , . : distributor or an accredited retailer and installer The covered products include
: - . Hybrid inverter Ex9N DH series Hybrid inverter - : - - . On grid inverter Ex9N DG series On grid inverter . Datalogger pertaining to the above Inverters
: ( Warranty Holder The warranty holder is the person acquiring the covered products for initial use first ). , operator The warranty is transferable with the covered product provided there is no relocation from the . original installation site and no modifications are made The new successor inherits the warranty terms of the . first operator at the time of transfer
: (" ") Warranty Commencement Date The Noark Inverters Limited Warranty Limited Warranty begins either ( ) , . upon installation or within six 6 months from the delivery date from the Noark factory whichever occurs first . This warranty exclusively pertains to products installed for the first time in Australia and New Zealand
3. Warranty Services
( ) . Noark offers a cumulative ten 10 year warranty period for inverters If a defect is identified during this , : period the warranty is applicable as follows
- . The first five year warranty covers all parts - , . The second five year warranty covers all parts excluding LCD Fan component/part , , Datalogger in respect of the inverters is warranted free from defects in materials and workmanship for a ( ) . period of two 2 years from the date of installation
. . www noark au
+61 1300 771 739
@ . info noark au
- Warehouse 1 10 12 Fairford Road Padstow NSW 2211
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, - During the Limited Warranty period Noark will dispatch an installer for on site repair or replacement within . , , Australia In locations without available installers Noark will collect the defective products deliver - . repaired/replacement products or parts via a non expedited freight carrier chosen by Noark
. Noark reserves the right to use new and/or reconditioned parts in the repair or replacement process The
Limited Warranty continues on the repaired or replacement product for the remainder of the original
( ) ' , . Warranty Period or ninety 90 days from Noark s return shipment whichever is later
4. Warranty Claim Process
, In the event of a fault consumers should contact the installer/seller for preliminary troubleshooting and . , contact Noark if required If the product is suspected to be faulty Noark will guide the submission of a , : warranty claim requiring the following information
, , , , , Contact details of the claimant including name company name phone number email address and . shipment address . Invoice for the procurement of the Product , ( ), ( ), , Details of all defective products including model s serial number s initial installation date and failure . date : , ( ), Faulty details log data error messages on the LCD screen if applicable and additional information . regarding the fault/error . Sellers may request buyers to conduct root analysis testing to substantiate the claim
, Noark reserves the right to reject warranty claims if requirements are not met if the Inverter/Datalogger is , replaced without prior consent or if Noark is not satisfied that the defect resulted from defective . workmanship or materials
; , Warranty claims must be filed within one month from the failure date otherwise Noark may consider it an . abandonment of warranty rights Noark retains the right to reject warranty claims without necessary
information and seeks reimbursement of costs incurred if the product is found free from defects or if the
. Limited Warranty does not apply
5. Warranty Exclusions
. Free warranty service is provided for products within the valid warranty period Exclusions from warranty : coverage include damages due to
. . www noark au
+61 1300 771 739
@ . info noark au
- Warehouse 1 10 12 Fairford Road Padstow NSW 2211
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. Breaking the product seal/Opening the casing without permission . Transport damage . Incorrect installation or commissioning , , . Failure to observe the user manual installation guide and maintenance regulations , , . Unauthorized modifications changes or attempted repairs . Incorrect use or inappropriate operation . Insufficient ventilation of the device . Failure to observe applicable safety regulations ( . ., , , , ). Force majeure e g lightning overvoltage storm fire
6. Australian Consumer Law
, In addition to the warranty provided by Noark consumers retain statutory warranty rights unaffected by this . , , warranty For Australian customers statutory guarantees under the Australian Consumer Law are upheld , , entitling consumers to a replacement refund or compensation for major failures and unforeseen loss or . damage Consumers are also entitled to have goods repaired or replaced if they fail to meet acceptable . quality standards and the failure does not amount to a major failure
Manufacturer and Certificate Holder Information:
: ( ) ., . Company name Noark Electrics Shanghai Co Ltd : . , , . . Company address No 3857 Sixian Road Songjiang District Shanghai P R China : Tel +86 400 109 2111 : @ . Email services noark cn : . . Website www noark cn
Manufacturer Representative and Importer Information:
: Company name Noark Australia Pty Ltd : - Company address Warehouse 1 10 12 Fairford Road Padstow 2211 NSW Australia : Tel +61 1300 771 739 : @ . Email info noark au : . . Website www noark au
. . www noark au
+61 1300 771 739
@ . info noark au
- Warehouse 1 10 12 Fairford Road Padstow NSW 2211
V1