Dog Cooling Mat

Introduction

We congratulate you on the purchase of your new product. You have chosen a high quality product. Familiarise yourself with the product before using it for the first time. In addition, please carefully refer to the operating instructions and the safety advice below. Only use the product as instructed and only for the indicated field of application. Keep these instructions in a safe place. If you pass the product on to anyone else, please ensure that you also pass on all the documentation with it.

Intended Use

This product has been designed exclusively for private use as a product for animals and is not suitable for commercial purposes.

Scope of Delivery

• 1 x cooling mat for dogs
• 1 x instruction for use

Technical Data

Dimensions: approx. 50 x 90 cm (l x w)

Weight: approx. 2 kg

Safety Instructions

• [Warning] Never allow children to play with packaging materials or the product unsupervised. Suffocation hazard!
• Do not use any sharp or pointed objects on the product.
• Check the product for damage and wear before each use. The product may be used only when in good working order and condition!
• Use the product exclusively for its intended use.
• Make sure that your dog does not chew on the product.
• Do not modify the product in any way.
• Do not use the product near a carpet. If the product becomes damaged, fluid may leak out.
• Do not use the product at temperatures above 50 °C since the cooling gel may otherwise liquefy and not re-solidify, thus becoming unusable.

Use

1. Remove the packaging and spread the product out.
2. Position the product on the desired surface. Note: Any surface is suitable. Just be sure not to spread the product on a rough or sharp surface.
3. The product begins to cool through contact as soon as your dog lies down on it. Note: The product remains cool for several hours. After a brief interruption in use, the product is ready to be used again.

Storage, Cleaning

When not in use, always store the product clean and dry at room temperature below 50°C. Only clean the product with a damp cloth and wipe dry afterwards.

IMPORTANT! Never clean the product with harsh cleaning agents.

Disposal

The packaging is made entirely of recyclable materials, which you may dispose of at local recycling facilities. Contact your local refuse disposal authority for more details of how to dispose of your worn-out product.

Warranty

The product has been manufactured to strict quality guidelines and meticulously examined before delivery. In the event of material or manufacturing defects, you have legal rights against the retailer of this product. Your legal rights are not limited in any way by the warranty detailed below.

The warranty for this product is 3 years from the date of purchase. The warranty period begins on the date of purchase. Keep the original sales receipt in a safe location as this document is required as proof of purchase.

Any damage or defects already present at the time of purchase must be reported without delay after unpacking the product.

Should the product show any fault in materials or manufacture within 3 years from the date of purchase, we will repair or replace it – at our choice – free of charge. The warranty period is not extended as a result of a claim being granted. This also applies to replaced and repaired parts.

This warranty becomes void if the product has been damaged, or used or maintained improperly.

The warranty covers material or manufacturing defects. This warranty does not cover product parts subject to normal wear and tear, thus considered consumables (e.g. batteries, rechargeable batteries, tubes, cartridges), nor damage to fragile parts, e.g. switches or glass parts.

Warranty Claim Procedure

To ensure quick processing of your case, please observe the following instructions:

• Please have the till receipt and the item number (IAN 446504_2307) available as proof of purchase.
• You will find the item number on the rating plate, an engraving, on the front page of the instructions for use (bottom left), or as a sticker on the rear or bottom of the product.
• If functional or other defects occur, please contact the service department listed either by telephone or by e-mail.
• You can return a defective product to us free of charge to the service address that will be provided to you. Ensure that you enclose the proof of purchase (till receipt) and information about what the defect is and when it occurred.

Service

Service Great Britain
Tel.: 08000569216
E-Mail: owim@lidl.co.uk

Service Ireland
Tel.: 1800 200736

Service Northern Ireland
Tel.: 0800 0927852
E-Mail: owim@lidl.ie