EcoFlow Smart Home Panel Installation Manual

1. Safety Instructions

1. The product must be installed by a licensed electrician and verified by local AHJ (Authority Having Jurisdiction, i.e., your city, town, county or state).
2. The SHP defaults to grid mode when not powered. For safety, do not access or disconnect any load circuits when there is an internal fault. Power down those loads and contact a licensed electrician or EcoFlow technical support.
3. This product is not intended to be used as a service disconnect. To completely de-energize the product, the user MUST open the upstream breakers as well as physically unplug all DELTA Pros. Failure to do so may present a shock hazard.
4. DO NOT unplug relay modules while SHP is energized, because unplugging the relay module while the SHP is energized may cause damage to the relay modules and SHP.
5. Smart Home Panel by itself does not provide an AFCI (Arc Fault Circuit Interrupter) function. AFCI or GFCI protection may be available with an external AFCI accessory. Consult EcoFlow support for AFCI or GFCI solutions.
6. All upstream breakers feeding SHP should be non-GFCI/AFCI. GFCI and AFCI protection should be downstream of the SHP using GFCI/AFCI breakers or outlets. Follow NEC or local electrical codes for AFCI or GFCI installation. An additional accessory panel to aid with installation of AFCI circuits may be available from EcoFlow.
7. Do not use the product near a heat source, such as a fire or furnace. Do not place flammable gases or liquids (e.g. Gasoline) near the device.
8. If there is a loud noise in the relay module, there may be a ground fault downstream of the SHP. The user should clear the fault and replace the relay module before resetting the SHP for normal use.
9. Do not use the SHP if the Short-Circuit Current Rating (SCCR) at the electrical service entrance is above 10kA.
10. Do not install or operate the product outdoors or in damp/wet conditions.
11. Do not install or operate the product in extreme temperatures.
12. Do not use the product if it is damaged or appears to be damaged.
13. Do not connect the relay channels to circuit breakers higher than their current rating. Doing so can result in damage to the relay modules.
14. The split-phase mode should be used for multi-wire circuits (MWBC, circuits sharing a balanced neutral), and the circuits split across the two phases appropriately.
15. Adhere to all local and national safety regulations for installation and use.
16. If an overcurrent fault (breaker tripped) occurs, the corresponding relay module must be replaced to ensure safe operation in the future.
17. This product is designed for residential use only.
18. Upstream circuit breakers protect the SHP only in grid mode. Only use circuit breakers with a fault current interruption capability of 10kA or greater, 4ms or 5kA, 8ms.
19. The maximum total current for all input circuits under the grid mode is 160A.

The SHP MUST be completely de-energized before being serviced.

To de-energize the SHP:

1. Open all connected upstream circuit breakers and make sure the Grid Power Indicators are off.
2. Turn off DELTA Pro(s) from the SHP and ensure the DELTA Pro Power Indicators are off.
3. The alarm will sound if the SHP is energized while the front cover is open. Please ensure that the unit is de-energized and the alarm has stopped.

DANGER

1. Multiple sources power this equipment.
2. Electrical equipment should be serviced by authorized personnel only.
3. This equipment is not intended to be used as a service disconnect breaker.
4. Upon losing power, this product automatically switches to the power station.
5. This equipment and downstream load can only be de-energized by opening all upstream breakers and physically unplugging all DELTA Pros.

2. Specifications

General Information

Note: The actual usable capacity may vary according to the variable environment and charging/discharging conversion differences.

3. Product Details

3.1 External Features

The Smart Home Panel (SHP) has several external features:

• 1. Load Circuit Control Board: Controls up to 10 load circuits (1, 3, 5, 7, 9 on the left; 2, 4, 6, 8, 10 on the right). Features a button to manually reset circuit relays, which turns red if a fault occurs. A lightning bolt indicator (⚡) illuminates if a load circuit is energized from the grid or power station.
• 2. Grid Indicator and Infinity Port Indicator: Three energization indicators: one for the grid and two for DELTA Pros. If any are illuminated, the SHP is energized and cannot be opened for servicing.
• 3. Infinity Port and Enable Button: Two ports (default bottom, or front-mounted) to connect DELTA Pros via Infinity Cable. Once connected, the SHP and DELTA Pro attempt communication. Pressing the enable button (labeled "AC 1" or "AC2") readies the DELTA Pro for output.
• 4. Panel Open Alarm System: An alarm sounds if the front panel is opened while DELTA Pro load circuits are energized. To de-energize, open all upstream breakers and unplug DELTA Pros.
• 5. IOT Reset Button and Indicator: Turns on a Bluetooth hotspot for 5 minutes for user connection.
• 6. Error Indicator: Normally off. Turns red if a fault is present. Users can check the app for a diagnostic report or contact customer support.
• 7. Power Station Pause/Resume Button: Physically isolates the 10 load circuits and locks out connected DELTA Pros. It signals DELTA Pros to stop outputting power. This is a quick disconnect for emergencies but does not substitute for service disconnect or de-energization procedures. Note: AC and Pro inputs remain energized.

3.2 Internal Features

The internal components of the SHP include:

• 1. Output Wire Connectors: For output hot wires to the load.
• 2. Communication Ports: Connect to the key panel.
• 3. Relay Modules: Available in 15A, 20A, and 30A ratings. Each module has two relays and an overcurrent protection fuse. They are individually replaceable. De-energize the SHP before replacement.
• 4. DELTA Pro Wire Connectors: For connecting DELTA Pros. Requires one hot and one neutral wire per DELTA Pro. At least one neutral wire must connect to the main panel as a return path.
• 5. Infinity Ports: Can be mounted on the front or bottom for better cable management.
• 6. Cooling Fan: Activates under extreme operating conditions to reduce internal temperature.
• 7. Ground Bus Bar: Connects to the main electrical panel's ground bus bar. Panel casing is also grounded. Follow NEC/local codes for bonding neutral and ground at the service panel, not the SHP.
• 8. Input Wire Connectors: For hot wires from circuit breakers in the main panel.
• 9. Switching Connector for Single/Split Phase Operation: For split-phase operation (North America & Japan ONLY), this connector must be permanently removed. Split-phase also requires app setup.

4. What's in the Box

The EcoFlow Smart Home Panel package includes:

• Smart Home Panel
• Infinity Cable and Wires
• A bag of accessories
• Product User Manual
• Product Installation Manual
• Wall mounting brackets
• Relay module

Note: AWM wires can be removed from harness plugs and replaced with appropriate length and type of cable.

5. Installation SOP Checklist

Before installation - Project information

During installation - Circuit breaker and relay module

During installation - Wiring

During installation - Check wiring

Commissioning

6. Installation Steps

6.1 Preparation

Tools and Items Needed for Installation:

Tools required:

1. Level
2. Phillips head screwdriver, Torx T20 screwdriver and 7mm socket screwdriver
3. Pliers
4. Wire cutters
5. Wire nuts
6. Drill
7. Conduit (e.g. 1,1/4 inch and 1 inch), Conduit whip
8. Wire harness
9. Tape measure
10. Multimeter
11. Voltage detector
12. Purchase a new double pole 30A circuit breaker or two single pole 30A circuit breakers. (NOTE: these breakers may be required to be handle tied per code.)

⚠️ WARNING: Installation of this product involves high voltage. Please hire a licensed electrician to perform the installation.

Load Calculation Example

The total DELTA Pro wattage (3600W for single Pro or 7200W for two Pros) should be greater than the total continuous running wattage of all backed up loads plus the largest start-up wattage.

Total Running Load: 6900 W

Largest Estimated Simultaneous Running Load (LESRL): 2300 W

Largest Startup Wattage (LSW): 2000 W

Minimum Backup Power Needed = LESRL + LSW: 4300 W (Two DELTA Pros)

Note: Inductive loads such as air conditioners, clothes dryers or pumps have high Inrush current when starting. This may trip the relay modules because of overload. Ensure the circuit is sized appropriately for the intended load.

Once you have determined the load circuits that you want to back up, fill out the table below. The numbering arrangement is the same as your SHP.

6.2 Installation

De-energize the system: When you are ready to start the installation work, turn off the main breaker as well as each branch circuit breaker intended to be connected. Ensure that DELTA Pros are not connected to the SHP as well.

6.2.1 Installing the Relay Module

Relay modules are shipped separately and contain two switching relays and a fuse for load circuit protection in backup mode. The fuse rating should match the upstream circuit breaker. Modules are available in 15A, 20A, and 30A ratings. Install modules in positions corresponding to the load circuits. There are 10 mounting spaces. Channels 1-4 support up to 30A, while channels 5-10 support up to 20A. Do not connect loads exceeding a channel's maximum rating. Secure modules with two screws. It is easier to remove knockouts before mounting the SHP on the wall.

Note: The actual continuous current rating for each relay module is 80% of its rating (e.g., a 20A module has a 16A continuous rating).

Relay Module Position: The SHP has 10 positions for relay modules, with specific current ratings indicated for each (e.g., "30A MAX", "20A MAX").

Install Relay Module:

1. Open the panel cover using a T20 screwdriver. Slide out the screw cover on top and release the four screws.
2. Plug each relay module firmly into its position (use the palm of your hand). Secure the module with two screws. Close the front panel and secure it with the four screws. Repeat for all 10 relays, even if not all are used.

6.2.2 Mounting

After installing relay modules, attach the top and bottom mounting brackets to the SHP.

1. Position the SHP center to center to your main panel, following local safe electrical clearance distances.
2. Attach the top mounting bracket along the top edge of the mark on the wall. Ensure the length of the flexible conduit is checked.
3. Hang the SHP up on the wall bracket. Secure the bottom mounting bracket to the wall.

6.2.3 Wiring

Wiring inside the Smart Home Panel:

Wires are labeled: 12 input wires ("1 in - 10 in", "Pro1 in, Pro2 in") connect to circuit breakers. 10 output wires ("1 out - 10 out") connect to load hot wires. Two neutral wires connect to the neutral bus bar, and the ground wire connects to the ground bus bar in the main panel. Connect all wires to their designated connectors inside the SHP.

Note: Two neutral wires and the ground wire must connect to the main panel for correct and safe SHP operation. Circuits 1-4 are rated for 30A, circuits 5-10 for 20A. Do not exceed circuit ratings. If using non-metallic conduit, an equipment grounding conductor must be present inside. Additional ground wires can connect between the main panel ground bar and the SHP. You can use your own wires; remove connectors with a screwdriver, strip the wire, insert, and torque.

Wiring in the Electrical Panel:

1. Turn off the main breaker and all 10 branch circuit breakers. Use a voltage detector or voltmeter to confirm the system is de-energized.
2. Remove the main panel's front cover. Note that the grid side of the main panel (upstream of the main breaker) remains energized.
3. Remove knockouts on both the SHP and the main electrical panel.
4. Attach top and bottom conduit to the SHP and main electrical panel.
5. Pull all wires (Input, output, neutral, ground) from the SHP to the main electrical panel.
6. Connect the two neutral wires and the ground wire to the respective bus bars. Cut to appropriate length.
7. Remove the hot wire from the circuit breaker. Connect each load hot wire to the corresponding output wire from the SHP using wire nuts (e.g., "1 out" for channel 1). Ensure correct numbering.
8. Connect the input wire (e.g., "1 in") to the planned circuit breaker. Cut to appropriate length.
9. Repeat steps 7 & 8 for all 10 load circuits.
10. Each DELTA Pro charging circuit requires a single 30A breaker from the main panel for fast charging. If unavailable, purchase and install 30A breakers. "PRO1 in" and "PRO2 in" wires correspond to these. If a 30A breaker is not used, enter the correct current rating in the app to prevent tripping. It is recommended to handle-tie charging breakers or use a double pole breaker for safer servicing.

6.2.3.1 Single Phase Setup (120V)

This illustrates a typical single-phase 120V setup. The SHP connects to the main electrical panel to provide backup power to ten 120V load circuits. Input wires route through the bottom conduit into the SHP, and output wires through the upper conduit. The system is single-point grounded at the main electrical panel.

Single-phase without GFCI or AFCI breakers

1. Run a cable from the main electrical panel's grounding bus to the SHP's grounding bar. Install two 30A single pole or one 30A double pole circuit breaker(s) in the main panel. Connect Pro 1 and Pro 2 modules in the SHP with a 10AWG cable for AC charging and overcurrent protection.
2. Connect input wires from the SHP to corresponding breakers in the main electrical panel and output wires to the load port of the main electrical panel.

Single-phase with GFCI or AFCI breakers

1. Uninstall the upstream A/GFCI breaker from the main electrical panel and replace it with normal breakers. Then, install A/GFCI breakers into the EcoFlow AFCI/GFCI Box (refer to its manual for details).
2. Wire the product:
1. Connect the grounding wire from the main electrical panel's ground bus to the EcoFlow AFCI/GFCI Box grounding terminal.
2. Connect input wires from the SHP to corresponding breakers in the main electrical panel.
3. Connect output wires from the SHP to corresponding breakers in the EcoFlow AFCI/GFCI Box.
4. Connect A/GFCI breakers from the EcoFlow AFCI/GFCI Box back to the load port of the main electrical panel.

6.2.3.2 Split Phase Setup (240V)

Split phase setup differs from single-phase mode:

1. The switching connector must be unplugged from the SHP.
2. Two DELTA Pros must be connected simultaneously for split-phase operation.
3. Circuits 1, 3, 5, 7, and 9 connect to the same phase in the SHP during split-phase, and should connect to the same phase in the main electrical panel. Circuits 2, 4, 6, 8, and 10 connect to the other phase.

Split-phase without GFCI or AFCI breakers

1. Remove the switching connector of the SHP.
2. Connect L1 phase and L2 phase of the main electrical panel to corresponding outputs and inputs of the SHP (L1 phase to 1, 3, 5, 7, 9; L2 phase to 2, 4, 6, 8, 10). Output wires of the SHP connect to corresponding hot wire terminals.

Split-phase with GFCI or AFCI breakers

1. Connect the grounding wire from the main electrical panel's ground bus to the grounding terminal of the EcoFlow AFCI/GFCI Box.
2. Connect L1 phase and L2 phase of the main electrical panel to corresponding inputs of the SHP. Output wires of the SHP connect to corresponding hot wire terminals.

7. System Commissioning and App Setup

1. Download the EcoFlow app from the App Store, Google Play Store, or EcoFlow's official site. Create an account and sign in.
2. Connect a DELTA Pro to the SHP without pressing the enable button.
3. Press the IOT button to enable Bluetooth connection. A flashing indicator means it's ready to pair with the EcoFlow App.
4. Launch the EcoFlow App, tap the "+" icon, find the SHP, and tap to pair. After Bluetooth connection, follow prompts to choose Wi-Fi and enter the password for network configuration.
5. During initial system commissioning, follow the on-screen steps to set up the SHP. Once complete, you can energize the SHP.
6. Ensure AC power and communication cables are connected correctly and securely. Turn on the main breaker, then each branch circuit breaker one by one.
7. Perform device wiring testing via the App. If any fault or error is indicated, follow in-app instructions or contact EcoFlow customer support. De-energize the system before any operation based on instructions or technical support. Correct cable connections and repeat step 6 until wiring testing passes. During testing, system power may be cut off; this is normal if no faults are indicated. Failure in wiring testing does not affect utility grid access, as the default mode is grid power.
8. After the wiring check, press the enable button (near the infinity port) for the connected DELTA Pro. The power indicator should turn green. Watch for abnormal signs or fault indications.
9. The equipment can be used only after all faults are rectified. If no faults or malfunctions are indicated, congratulations, you are ready to go!

The SHP defaults to grid mode when without power, meaning the load is automatically connected to the grid if no power is supplied or it's started for the first time. Ensure energization of load circuits does not endanger anyone or cause property damage before closing the main breaker.

APP

Control and monitor EcoFlow portable power stations and the SHP remotely with the EcoFlow App. Download at: https://download.ecoflow.com/app

8. FAQ

1. Can the SHP connect to a roof solar system, if yes, how?
   For DC coupled solar panel systems, currently, only solar panels with the correct output parameters can be connected. Refer to the DELTA Pro manual for supported solar panel specifications.
2. Does the SHP support split phase 240V output?
   Yes, it supports up to 30 amps, 7200W, requiring two DELTA Pros and two infinity cables.
3. What's the maximum number of DELTA Pros and extra batteries that can be connected to the SHP?
   A maximum of 2 DELTA Pros and 4 extra batteries can be connected, providing a total of 7200W output power and 21.6kWh of energy.
4. Can multiple smart panels be used at the same time in one house?
   Yes.
5. Can I manually switch between grid power and backup power?
   Yes, through the EcoFlow App.
6. How many circuits can SHP manage?
   A maximum of 10 single-phase circuits or 5 split-phase circuits.
7. Is there any protection function in the SHP?
   Yes. It has relay-based overcurrent and over-temperature protection in both grid and backup modes. It also includes a fuse for fault protection in backup mode only.
8. Is there an AFCI function provided by the SHP?
   No, an additional accessory needs to be purchased to house an AFCI breaker.