User Guide for DrayTek models including: Vigor, 2765, 2766 Series, VDSL2G.Fast Security Router
15 ago 2021 — Check that the ISP Access Setup - Username and Password match the details supplied by your ISP. 4.2.2 DHCP / Static IP connection with FTTC VDSL2. 1. Go to [WAN] ...
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DocumentDocumentVigor2765/ 2766 Series VDSL2/ G. Fast Security Router Quick Start Guide (Wireless models) Guide Version: 1. 3 Region: United Kingdom & Ireland For updat es and support , visit www. drayt ek. co. uk August 2021 / Firmware V4. 2. 3_BT Note: Product specification is subj ect to continuous evolution which may not always be reflected in current document ation. For t he formal specification and det ails of the supported features of your product, please refer only to the web site at www. draytek. co. uk Regional and Network Compatibility For all models, please check t hat you have been supplied wit h a device int ended f or your geographic region and net works. Hardware and sof t ware varies by region, as well as local support and warrant y services. To be sure of compat ibilit y and local support , ensure t hat you are buying t he correct product t hrough aut horized channels. The out side of t he product ' s box will st at e t he region compat ibilit y (e. g. " Applied Region: UK" ). If you are unsure, check wit h DrayTek or your supplier. The use of unof f icial component s (e. g. PSUs) or adapt ing int erf aces or t he use of unaut horized sof t ware/ f irmware may cause malf unct ion, product damage or personal danger and invalidat es your warrant y and access t o support services. i Safety and Warranty Information Saf e t y Inst r uct ions War r ant y Read t he inst allat ion guide t horoughly bef ore you set up t he rout er. The rout er is a complicat ed elect ronic unit t hat may be repaired only be aut horized and qualif ied personnel. Do not t ry t o open or repair t he rout er yourself . Do not place t he rout er in a damp or humid place, e. g. a bat hroom. Do not st ack t he rout ers. The rout er should be used in a shelt ered area, wit hin a t emperat ure range of 0 t o +40 Celsius. Do not expose t he rout er t o direct sunlight or ot her heat sources. The housing and elect ronic component s may be damaged by direct sunlight or heat sources. Do not deploy t he cable f or LAN connect ion out door t o prevent elect ronic shock hazards. Keep t he package out of reach of children. When you want t o dispose of t he rout er, please f ollow local regulat ions on conservat ion of t he environment . We warrant t o t he original end user (purchaser) t hat t he rout er will be f ree f rom any def ect s in workmanship or mat erials f or a period of t wo (2) years f rom t he dat e of purchase f rom a DrayTek aut horized dealer in t he UK/ Ireland. Please keep your purchase receipt in a saf e place as it serves as proof of dat e of purchase. During t he warrant y period, and upon proof of purchase, should t he product have indicat ions of f ailure due t o f ault y workmanship and/ or mat erials, we will, at our discret ion, repair or replace t he def ect ive product s or component s, wit hout charge f or eit her part s or labour, t o what ever ext ent we deem necessary t ore-st ore t he product t o proper operat ing condit ion. Any replacement will consist of a new or re-manuf act ured f unct ionally equivalent product of equal value, and will be of f ered solely at our discret ion. This warrant y will not apply if t he product is modif ied, misused, t ampered wit h, damaged by ext ernal f act ors, used wit h unapproved accessories or subj ect ed t o abnormal working condit ions. Warrant y applies t o hardware only, not sof t ware or f irmware. Def ect s which do not signif icant ly af f ect t he usabilit y of t he product wil l not be covered by t he warrant y. We reserve t he right t o revise t he manual and online document at ion and t o make changes f rom t ime t o t ime in t he cont ent s hereof wit hout obligat ion t o not if y any person of such revision or changes. External Power Supply (Power Adapter) Information A Manuf act urer B Address C Model ident if ier D Input volt age E Input AC f requency Out put volt age DC F Out put current G Out put power H Average act ive ef f i ci ency I Ef f iciency at low load 10% J No-load power consumpt ion 1 2 3 4 5 6 7 8 9 CWT CWT CWT CWT CWT APD APD APD APD No. 222, Sec. No. 222, Sec. No. 222, Sec. No. 222, Sec. No. 222, Sec. No. 5, Lane 83, No. 5, Lane 83, No. 5, Lane 83, No. 5, Lane 83, 2, Nankan 2, Nankan 2, Nankan 2, Nankan 2, Nankan Lung-Sou St . , Lung-Sou St . , Lung-Sou St . , Lung-Sou St . , Rd. , Luj hu Rd. , Luj hu Rd. , Luj hu Rd. , Luj hu Rd. , Luj hu Taoyuan Cit y Taoyuan Cit y Taoyuan Cit y Taoyuan Cit y Tow nshi p , Tow nshi p , Tow nshi p , Tow nshi p , Township, 330, Taiwan 330, Taiwan 330, Taiwan 330, Taiwan Taoyuan Taoyuan Taoyuan Taoyuan Taoyuan Count y 338, Count y 338, Count y 338, Count y 338, Count y 338, Tai w an Tai w an Tai w an Tai w an Tai w an 2ABB012F UK 2ABB018F UK 2ABL024F UK 2ABL030F UK 2ABN036F UK WA-12M12FG WB-18D12FG WA-24Q12FG WA-36A12FG 2ABB012F EU 2ABB018F EU 2ABL024F EU 2ABL030F EU 2ABN036F EU WA-12M12FK WB-18D12FK WA-24Q12FK WA-36A12FK 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60Hz 12. 0V 12. 0V 12. 0V 12. 0V 12. 0V 12. 0V 12. 0V 12. 0V 12. 0V 1. 0A 1. 5A 2. 0A 2. 5A 3. 0A 1. 0A 1. 5A 2. 0A 3. 0A 12. 0W 18. 0W 24. 0W 30. 0W 36. 0W 12. 0W 18. 0W 24. 0W 36. 0W 84. 9% 86. 2% 87. 6% 87. 8% 89. 8% 83. 7% 85. 4% 88. 6% 88. 2% 73. 6% 78. 0% 81. 3% 83. 3% 83. 7% 74. 5% 80. 5% 86. 4% 85. 4% 0. 07W 0. 07W 0. 07W 0. 07W 0. 07W 0. 07W 0. 10W 0. 07W 0. 10W For more updat es & inf ormat ion, please visit www. drayt ek. co. uk. The ext ernal power supply used f or each product will be model dependent . Join the UK mailing list Users in t he UK & Ireland can sign up t o our mailing list which goes out approximat ely 4 t imes per year wit h product s news, updat es, hint s & t ips and of f ers. For det ails, pl ease visit www. draytek. co. uk/ list Firmware & Tools Updat es Due t o t he cont inuous evolut ion of DrayTek t echnology and emerging risks, rout er f irmware updat es may be issued. Please consult t he DrayTek web sit e f or more inf ormat ion on newest f irmware, t ools and document s: www. drayt ek. co. uk (For UK/ Ireland) ii Declaration of Conformity Hereby, DrayTek Corporat ion declares t hat t he radio equipment t ype Vigor2765 is in compliance wit h Regulat ion SI 2017 No. 1206. The f ull t ext of t he UKCA Declarat ion of Conf ormit y is available at t he f ollowing int ernet address: ht t ps: / / www. drayt ek. com. t w/ f t p/ Vigor2765/ Document / UKCA/ ht t ps: / / www. drayt ek. com. t w/ f t p/ Vigor2766/ Document / UKCA/ Manuf act urer: DrayTek Corp. Addr ess: No. 26, Fushing Rd. , Hukou, Hsinchu Indust rial Park, Hsinchu 303, Taiwan Product : Vigor2765/ 2766 Wireless Series Import er: SEG, 11 Capit al Business Park, Borehamwood, Hert s, WD6 1GW Frequency Inf ormat ion f or UK area: 2. 4G WLAN 5G WLAN 2412MHz - 2472 MHz, max. TX power: 19. 79dBm *1 5160MHz - 5340 MHz, max. TX power: 22. 74dBm *2 5480MHz - 5720 MHz, max. TX power: 29. 88dBm Requirement s in UK. 5150MHz~5350MHz is f or indoor use only. (*1: f or 2. 4G WLAN model; *2: f or 5G WLAN model) This product is designed f or DSL and 2. 4GHz / 5GHz WLAN net work use in t he UK & Ireland. Declaration of Conformity Hereby, DrayTek Corporat ion declares t hat t he radio equipment t ype Vigor2765 is in compliance wit h Direct ive 2014/ 53/ EU. The f ull t ext of t he EU declarat ion of conf ormit y is available at t he f ollowing int ernet address: ht t p: / / www. drayt ek. com. t w/ f t p/ Vigor2765/ Document / CE/ ht t p: / / www. drayt ek. com. t w/ f t p/ Vigor2766/ Document / CE/ Manuf act urer: DrayTek Corp. Addr ess: No. 26, Fushing Rd. , Hukou, Hsinchu Indust rial Park, Hsinchu 303, Taiwan Product : Vigor2765/ 2766 Wireless Series Import er: SEG, 11 Capit al Business Park, Borehamwood, Hert s, WD6 1GW Frequency Inf ormat ion f or Europe area: 2. 4G WLAN 5G WLAN 2412MHz - 2472 MHz, max. TX power: 19. 79dBm *1 5160MHz - 5340 MHz, max. TX power: 22. 74dBm *2 5480MHz - 5720 MHz, max. TX power: 29. 88dBm Requirement s in AT/ BE/ BG/ CZ/ DZ/ DK/ EE/ FR/ DE/ IS/ IE/ IT/ EL/ ES/ CY/ LV/ LI/ LT/ LU/ HU/ MT/ NL/ NO/ PL/ PT/ RO/ SI/ SK/ TR/ FI/ SE/ CH/ HR. 5150MHz~5350MHz is f or indoor use only. (*1: f or 2. 4G WLAN model; *2: f or 5G WLAN model) This product is designed f or DSL and 2. 4GHz / 5GHz WLAN net work t hroughout t he EC region. iii Table of Contents 1. Package Contents................................................................................................. 1 2. Panel Explanation................................................................................................. 2 2.1 Vigor2765ac/Vigor2766ac .......................................................................................................... 2 2.2 Vigor2765Vac/Vigor2766Vac...................................................................................................... 4 3. Hardware Installation ........................................................................................... 6 3.1 Connecting up the Vigor Router................................................................................................. 6 3.2 Wall-Mounting the Vigor 2765 .................................................................................................... 7 4. Setup & Configuration.......................................................................................... 8 4.1 Accessing the Router Web Interface.......................................................................................... 8 4.2 WAN1 ADSL & VDSL Connection Setup ...............................................................................11 4.2.1 PPPoE connection with FTTC VDSL2 ........................................................................ 11 4.2.2 DHCP / Static IP connection with FTTC VDSL2......................................................... 14 4.2.3 PPPoA connection with ADSL / ADSL2+.................................................................... 17 4.3 WAN2 Ethernet Connection Setup........................................................................................ 18 4.3.1 Enabling the Ethernet WAN Port ................................................................................ 19 4.3.2 PPPoE......................................................................................................................... 20 4.3.3 Static or Dynamic IP.................................................................................................... 21 4.4 WAN3 / WAN4 3G / 4G USB Modem Setup ......................................................................... 23 4.4.1 PPP Mode ................................................................................................................... 23 4.4.2 DHCP Mode ................................................................................................................ 25 5. Getting Further Help........................................................................................... 26 5.1 Additional Feature Setup.......................................................................................................... 26 5.2 Keep up to date with our mailing list ........................................................................................ 26 5.3 Firmware Updates .................................................................................................................... 27 5.4 Security & Router Best Practice............................................................................................... 27 iv 1. Package Contents DrayTek Vigor router Quick Start Guide (This document) RJ-45 Cable (Ethernet) (Connects to your PC or Switch) RJ-11 to RJ-11 Cable (Connects to your DSL line) UK Power Adapter Antenna The maximum power consumpt ion is 17-23 Wat t s. Impor t ant Not e Remove t he prot ect ive f ilm f rom t he rout er bef ore use t o ensure vent ilat ion. 1 2. Panel Explanation 2 .1 V igor2 7 6 5 a c /V igor2 7 6 6 a c LED (Act ivit y) (DSL) (Wireless LAN On/ Of f / WPS) (Wireless LAN On/ Of f / WPS) ~ (LAN1/ 2/ 3/ 4) Status Bl i nki ng Of f On Bl i nki ng ( Sl ow l y) Bl i nki ng ( Qui ckl y) On (Green) Bl i nki ng ( Gr een) Bl i nki ng ( Or ange) Of f On (Green) Bl i nki ng ( Gr een) Bl i nki ng ( Or ange) On Bl i nki ng Of f Explanation The rout er is ready and operat ing normally The rout er is powered of f DSL connect ion synchronised DSL connect ion not current ly synchronizing or not det ect ed DSL connect ion is synchronising 2. 4GHz Access Point is act ive Dat a is being t ransmit t ed on t he rout er' s 2. 4 GHz wireless int erf ace WPS pairing mode is act ive f or t wo minut es 2. 4GHz Access Point is t urned of f 5GHz Access Point is act ive Dat a is being t ransmit t ed on t he rout er' s 5GHz wireless int erf ace WPS pairing mode is act ive f or t wo minut es Et hernet LAN (RJ45) is connect ed Dat a is t ransmit t ing (sending/ receiving) Et hernet LAN is disconnect ed (USB) On Bl i nki ng USB device is connect ed and ready f or use Dat a is being t ransmit t ed over USB 2 Interface WLAN ON/ OFF/ WPS Fact ory Reset USB1~USB2 P1~P4 DSL I/ O PWR Description Press f or less t han 2 seconds t o swit ch t oggl e t he rout er' s wireless int erf aces: For exampl e, 2. 4G (On) and 5G (On) Def ault st at e. 2. 4G (Of f ) and 5G (On) press and release t he but t on once. 2. 4G (On) and 5G (Of f ) press and release t he but t on t wice. 2. 4G (Of f ) and 5G (Of f ) press and release t he but t on t hree t imes. When WPS is enabled in t he rout er' s web int erf ace, press t his but t on f or more t han 2 seconds t o enable WPS pairing mode. Rest ore t he def ault set t ings. Usage: Turn on t he rout er (ACT LED is blinking). Press gent ly and hold f or more t han 5 seconds. When t he ACT LED blinks rapidly, rel ease t he but t on. Then t he rout er will rest art wit h t he f act ory def ault conf igurat ion Connect or f or a USB 3G/ 4G modem, st orage, print er or USB Thermomet er RJ-45 Gigabit Et hernet connect ors f or local net work devices. LAN port P4 can be conf igured as t he Et hernet WAN port , see Sect ion 5. 3 f or det ails RJ-11 connect or f or ADSL or VDSL line Power Swit ch. Turns t he unit on (I) or of f (O) Connect or f or t he power adapt er 3 2 .2 V igor2 7 6 5 V a c /V igor2 7 6 6 V a c LED (Act ivit y) (DSL) (Wireless LAN On/ Of f / WPS) (Wireless LAN On/ Of f / WPS) ~ (LAN1/ 2/ 3/ 4) Status Bl i nki ng Of f On Bl i nki ng ( Sl ow l y) Bl i nki ng ( Qui ckl y) On Of f Bl i nki ng On (Green) Bl i nki ng ( Gr een) Bl i nki ng ( Or ange) Of f On (Green) Bl i nki ng ( Gr een) Bl i nki ng ( Or ange) Of f On Bl i nki ng Of f Explanation The rout er is ready and operat ing normally The rout er is powered of f DSL connect ion synchronised DSL connect ion not current ly synchronising or not det ect ed DSL connect ion is synchronising The phone connect ed t o t his port is of f -hook The phone connect ed t o t his port is on-hook A phone call is incoming 2. 4GHz Access Point is act ive Dat a is being t ransmit t ed on t he rout er' s 2. 4 GHz wireless int erf ace WPS pairing mode is act ive f or t wo minut es 2. 4GHz Access Point is t urned of f 5GHz Access Point is act ive Dat a is being t ransmit t ed on t he rout er' s 5GHz wireless int erf ace WPS pairing mode is act ive f or t wo minut es 5GHz Access Point is t urned of f Et hernet LAN (RJ45) is connect ed Dat a is t ransmit t ing (sending/ receiving) Et hernet LAN is disconnect ed (USB) On Bl i nki ng USB device is connect ed and ready f or use Dat a is being t ransmit t ed over USB 4 Interface WLAN ON/ OFF/ WPS Fact ory Reset USB1~USB2 P1~P4 DSL Phone2/ Phone1 I/ O PWR Description Press f or less t han 2 seconds t o swit ch t oggl e t he rout er' s wireless int erf aces: For exampl e, 2. 4G (On) and 5G (On) Def ault st at e. 2. 4G (Of f ) and 5G (On) press and release t he but t on once. 2. 4G (On) and 5G (Of f ) press and release t he but t on t wice. 2. 4G (Of f ) and 5G (Of f ) press and release t he but t on t hree t imes. When WPS is enabled in t he rout er' s web int erf ace, press t his but t on f or more t han 2 seconds t o enable WPS pairing mode. Rest ore t he def ault set t ings. Usage: Turn on t he rout er (ACT LED is blinking). Press gent ly and hold f or more t han 5 seconds. When t he ACT LED blinks rapidly, rel ease t he but t on. Then t he rout er will rest art wit h t he f act ory def ault conf igurat ion Connect or f or a USB 3G/ 4G modem, st orage, print er or USB Thermomet er RJ-45 Gigabit Et hernet connect ors f or local net work devices. LAN port P4 can be conf igured as t he Et hernet WAN port , see Sect ion 5. 3 f or det ails RJ-11 connect or f or ADSL or VDSL line RJ-11 connect ors f or VoIP usage wit h analogue t elephones Power Swit ch. Turns t he unit on (I) or of f (O) Connect or f or t he power adapt er 5 3. Hardw are Installation 3.1 Connecting up the Vigor Router Here we t ake Vigor2765ac as an example. 1. ADSL/ VDSL Connections: Connect t he DSL port t o t he Modem or DSL port of t he ext ernal split t er/ microf ilt er (not supplied) wit h t he RJ-11 line cable. In some cases, your RJ-11 DSL socket will be built -int o your phone line socket on t he wall and you won' t have a separat e microf ilt er/ split t er. 2. LAN Connections: Connect a LAN port of t he rout er t o your comput er or swit ch. 3. Wireless Antennas: Connect t he wireless ant ennas t o t he rout er 4. Power Supply: Connect t he power adapt er t o t he Vigor 2765' s PWR socket on t he rear and plug t he power adapt er int o a suit able mains socket . Turn t he Vigor 2765 on using it s power swit ch. 5. The rout er will st art up. Af t er complet ing t he syst em t est , t he ACT LED will light up and st art blinking once per second t o indicat e t hat it is ready f or use. For more det ailed inf ormat ion of LED st at us, please ref er t o sect ion 3. 1 Front Panel Overview. 6. Ethernet-based Internet Connections: LAN port P4 can be swit ched t o operat e as t he Et hernet WAN port . This must be conf igured in t he rout er' s web int erf ace bef ore it can operat e in t his mode Sect ion 5. 3 of t his Quick St art Guide det ail s how t o do t hat . 6 3 .2 Wa ll-M ount ing t he V igor Rout e r DrayTek Vigor 2765/ 2766 series rout ers have keyhol e t ype mount ing slot s on t he underside t o hang t he rout er on, using screws at t ached t o a wall or ot her surf ace. 1. Drill t wo holes on t he wall. The dist ance bet ween t he holes shall be 168mm. 2. Fit screws int o t he wall using t he appropriat e t ype of wall plug 3. Wit h t he screws inst alled, t he rout er can be slot t ed int o place Not e The recommended drill diamet er is 6. 5mm (1/ 4" ). 7 4. Setup & Configuration This sect ion provides examples of how t o init ially access t he rout er and conf igure int ernet access f or t he most common t ypes of Int ernet connect ion in t he UK. If t he inst ruct ions in t his quick st art guide do not allow you t o get online wit h your ISP or t ype of Int ernet connect ion, t here are addit ional guides availabl e f rom t he Product Knowledgebase on www. drayt ek. co. uk. Not e To access t he rout er, your PC will need t o eit her get it s IP address using DHCP or have an IP address in t he 192. 168. 1. x r ange. For det ails on how t o change t his, please ref er t o t he " Trouble Shoot ing" sect ion in t he User Guide. 4.1 Accessing the Router Web Interface Open a web browser on your PC and t ype https:/ / 192. 168. 1. 1. The ht t ps: / / pref ix ensures t hat your connect ion is encrypt ed using SSL so t hat your session dat a cannot be int ercept ed. Wit hout t hat pref ix, your dat a passes in clear t ext . You may get a warning f rom your browser (IE, Chrome, Edge, Saf ari et c. ) about your server (t he rout er) having an invalid cert if icat e. Your browser will demand f urt her conf irmat ion or except ion bef ore allowing access. The warnings will look somet hing like t hese examples. An exampl e of how t o access t he rout er via HTTPS wit h Mozilla Firef ox: 8 An exampl e f rom Microsof t Edge, click " Cont inue t o t his webpage" t o proceed: Most ot her browsers will present equivalent warnings. In each case, f ollowing t he prompt s/ links will allow you t o access t he rout er's web int erf ace. It is st ill encrypt ed wit h SSL/ TLS. Not e This warning appears because t he rout er's def ault cert if icat e is 'self -signed' rat her t han issued t o you by a cert if icat e aut horit y who has verif ied your ident it y. A self -signed cert if icat e means t hat you cannot verif y t he ident it y of t he server, but as it 's your own l ocal rout er, t hat shouldn't be an issue - your connect ion is st ill encrypt ed. The rout er login prompt will t hen request a username and password t o all ow access. Here we t ake Vigor2765 as an example. The f act ory def ault l ogin det ail s are: Username: Password: adm i n adm i n 9 Not e If you cannot access t he web int erf ace, please go t o t he " Troubl e Shoot ing" sect ion in t he User Guide t o det ermine t he cause of and solve your probl em. Upon successf ul login, t he rout er will display t he Dashboard, which shows a summary of t he rout er model, WAN st at us, f ront panel port st at us and ot her inf ormat ion: Not e We recommend conf iguring a secure password when f irst logging in t o t he rout er' s administ rat ion int erf ace. The rout er' s administ rat ion password can be changed f rom [System Maintenance] > [Administrator Password] 10 4.2 WAN1 ADSL & VDSL Connection Setup The WAN1 int erf ace of t he Vigor 2765 rout er can connect t o VDSL2 / 35b and ADSL2+ lines. If your Int ernet connect ion uses VDSL2 and your ISP has supplied you wit h a Username and Password t o connect t o t he Int ernet , go t o sect ion 4. 2. 1 PPPoE connection with FTTC VDSL2 If your Int ernet connect ion uses VDSL2 and your ISP does not supply or require a Username and Password t o connect t o t he Int ernet , go t o sect ion 4. 2. 2 DHCP / Static IP connection with FTTC VDSL2 If your Int ernet connect ion uses ADSL or ADSL2+ and your ISP has supplied you wit h a Username and Password t o connect t o t he Int ernet , go t o sect ion 4. 2. 3 PPPoA connection with ADSL / ADSL2+ 4.2.1 PPPoE connection w ith FTTC VDSL2 1. Go t o [WAN] > [General Setup] and click on t he WAN1 link: 2. On t he set t ings page: Set t he Enable opt ion t o Yes t o act ivat e t he WAN1 connect ion Set t he Act ive Mode t o Always On Enable t he Service VLAN Tag insertion Set t he Tag value set t ing t o 101 DSL mode can be set t o " VDSL2 only" but t his is not required Not e The VLAN t ag value of 101 is required t o connect t o ISPs t hat operat e on t he Openreach VDSL2 net work, if your ISP operat es on a dif f erent VDSL2 net work, t his t ag val ue may dif f er. Please check wit h your ISP or t he DrayTek UK Knowledgebase f or ISP specif ic guides. 11 Click OK on t hat page t o apply t he changes. 3. Go t o [WAN] > [Internet Access] Set t he WAN1 Access Mode t o PPPoE / PPPoA, t hen cl ick t he Details Page but t on t o proceed: 4. On t he PPPoE / PPPoA set t ings t ab: Select t he Enable radio but t on at t he t op of t he page t o ensure t hat t he PPPoE int erf ace is enabled. In t he ISP Access Setup sect ion, input t he ISP username int o t he Username f ield and password in t he Password f ield. If your ISP has provided a st at ic IP address, t hat can be specif ied by set t ing t he Fixed IP set t ing t o Yes and ent ering t he IP in t he Fixed IP Address f ield. 12 Click OK on t his page t o apply t he changes and t he rout er will t hen prompt t o rest art . Click t he OK but t on t o rest art t he rout er. 5. Once t he rout er has rest art ed, t he [Online Status] > [Physical Connection] page will display t he VDSL inf ormat ion and PPP connect ion st at us, if t he WAN1 sect ion shows an IP address, it has connect ed t o t he int ernet successf ully: 13 Not e If t he WAN 1 IP address displayed begins wit h 172. 16. x. x, it ' s possible t hat t he ISP has not accept ed t he supplied Username and Password f or t he Int ernet connect ion. Check t hat t he ISP Access Set up - Username and Password mat ch t he det ails supplied by your ISP. 4.2.2 DHCP / Static IP connection w ith FTTC VDSL2 1. Go t o [WAN] > [General Setup] and click on t he WAN1 link: 2. On t he set t ings page: Set t he Enable opt ion t o Yes t o act ivat e t he WAN1 connect ion Set t he Act ive Mode t o Always On Enable t he Service VLAN Tag insertion Set t he Tag value set t ing t o 101 DSL mode can be set t o " VDSL2 only" but t his is not required Not e The VLAN t ag value of 101 is required t o connect t o ISPs t hat operat e on t he Openreach VDSL2 net work, if your ISP operat es on a dif f erent VDSL2 net work, t his t ag value may dif f er. Please check wit h your ISP or t he DrayTek UK Knowledgebase f or ISP specif ic guides. 14 Click OK on t hat page t o apply t he changes. 3. Go t o [WAN] > [Internet Access] Set t he WAN1 Access Mode t o MPoA / Static or Dynamic IP, t hen click t he Details Page but t on t o proceed: 4. In t he MPoA / St at ic or Dynamic IP set t ings: Select t he Enable opt ion and select Obtain an IP address automatically which will obt ain an IP f rom t he ISP using DHCP. If your ISP has provided a st at ic IP range, wit h a Net work address and a Subnet Mask, specif y t hat wit h t he Specify an IP address opt ion. 15 Click OK on t his page t o apply t he changes and t he rout er will t hen prompt t o rest art . Click t he OK but t on t o rest art t he rout er. 5. Once t he rout er has rest art ed, t he [Online Status] > [Physical Connection] page will display t he VDSL inf ormat ion and DHCP connect ion st at us, if t he WAN1 sect ion shows an IP address, it has connect ed t o t he int ernet successf ully: 16 4.2.3 PPPoA connection w ith ADSL / ADSL2+ 1. Go t o [WAN] > [Internet Access] Set t he WAN1 Access Mode t o PPPoE / PPPoA and click t he Details Page but t on t o proceed: 2. On t he PPPoE / PPPoA set t ings t ab: The det ails f or t he VPI and VCI set t ings f or ADSL should be correct f or UK usage, wit h 0 and 38 being t he def aul t s. In most cases, it will not be necessary t o change t hese. The Modulation set t ing can be l ef t on it s def ault of Mult imode which will aut o-det ect t he correct ADSL t ype t o use. Select t he Enable radio but t on at t he t op of t he page t o ensure t hat t he PPPoA int erf ace is enabled. Ent er t he ISP credent ials int o t he Username and Password f ields. If your ISP has provided a st at ic IP address, t hat can be specif ied by set t ing t he Fixed IP set t ing t o Yes and ent ering t he IP in t he Fixed IP Address f ield. 17 Click OK on t his page t o apply t he changes and t he rout er will t hen prompt t o rest art . Click t he OK but t on t o rest art t he rout er. 3. Once t he rout er has rest art ed, t he [Online Status] > [Physical Connection] page will display t he ADSL inf ormat ion and PPP connect ion st at us, if t he WAN1 sect ion shows an IP address, it has connect ed t o t he int ernet successf ully: Not e If t he WAN 1 IP address displayed begins wit h 172. 16. x. x, it ' s possible t hat t he ISP has not accept ed t he supplied Username and Password f or t he Int ernet connect ion. Check t hat t he ISP Access Set up - Username and Password mat ch t he det ails supplied by your ISP. 4.3 WAN2 Ethernet Connection Setup The WAN2 int erf ace of t he Vigor 2765 rout er can connect t o an ISP supplied rout er or anot her net work wit h an Int ernet connect ion. The Et hernet WAN port is shared wit h t he LAN port P4 and must be conf igured t o operat e in WAN mode as shown in sect ion 5. 3. 1 Enabling the Ethernet WAN Port If you are using a modem and your ISP has supplied you wit h a Username and Password t o connect t o t he Int ernet , see sect ion 5. 3. 2 PPPoE If t he rout er is connect ed t o a modem and t he ISP does not supply or require a Username and Password t o connect t o t he Int ernet , or you are connect ing t o anot her rout er or net work, see sect ion 5. 3. 3 Static or Dynamic IP 18 4.3.1 Enabling the Ethernet WAN Port The Vigor 2765 series rout er uses port P4 t o connect t o an Et hernet based Int ernet connect ion. In it s def aul t st at e, t he port P4 operat es as a st andard LAN port and t he WAN2 (Et hernet WAN) opt ions cannot be select ed in t he rout er' s web int erf ace. To enable t he rout er' s Et hernet WAN port on port P4 inst ead of LAN mode: 1. Go t o [WAN] > [General Setup] and click WAN2 2. In it s def ault st at e, t he Enable opt ion is set t o No, which uses port P4 as a st andard LAN port : 3. Set t he Enable opt ion f or WAN2 t o Yes, t his enables t he ot her opt ions on t his page. Set t he Act ive Mode t o Always On t o make t he Et hernet port t he act ive Int ernet connect ion. 19 4. Click OK t o apply t he change and t he rout er will prompt t o rest art . Click OK t o rest art t he rout er. Once t he rout er has rest art ed, t he WAN2 Et hernet WAN int erf ace can be conf igured on t he rout er, as shown in t he f ol lowing t wo sect ions. Not e To reconf igure port P4 f or LAN use, go t o [WAN] > [General Setup] > [WAN2] and set t he Enable opt ion t o No. Once t he rout er has been rest art ed t o apply t he change, t he port will operat e in LAN mode. 4.3.2 PPPoE This connect ion met hod will t ypically be used wit h a modem such as t he Vigor 130 VDSL2 modem, which passes t hrough t he PPPoE connect ion f rom t he ISP t o t he rout er. 1. Go t o [WAN] > [Internet Access] First ly set t he WAN2 Access Mode t o PPPoE, t hen click t he Details Page but t on t o proceed: 2. In t he PPPoE set t ings t ab: Select t he Enable radio but t on at t he t op of t he page t o ensure t hat t he PPPoE int erf ace is enabled. Input t he username int o t he Username f ield and password in t he Password f ield, as required. The Service Name does not need t o be specif ied. If your ISP has provided a st at ic IP address, t hat can be specif ied by set t ing t he Fixed IP set t ing t o Yes and ent ering t he IP in t he Fixed IP Address f ield. 20 Click OK on t hat page t o save t he set t ings and t he rout er will t hen prompt t o rest art , all ow it t o rest art t o properly appl y t he changes. Once t he rout er has rest art ed, l og back int o t he web int erf ace and select [Online Status] > [Physical connection] , if it has connect ed, t he relevant WAN Interface st at us t ext will be in green along wit h an IP address which indicat es t hat t he connect ion is act ive and ready f or use. 4.3.3 Static or Dynamic IP 1. Go t o [WAN] > [Internet Access] First ly set t he WAN2 Access Mode t o Static or Dynamic IP, t hen click t he Details Page but t on t o proceed: 2. In t he St at ic or Dynamic IP set t ings: Select t he Enable opt ion and select Obtain an IP address automatically which will obt ain an IP f rom t he ISP wit h DHCP. If your ISP has provided a st at ic IP range, wit h a Net work address and a Subnet Mask, specif y t hat wit h t he Specify an IP address opt ion. 21 Click OK on t his page t o apply t he changes and t he rout er will t hen prompt t o rest art . Click t o rest art t he rout er. Once t he rout er has rest art ed, l og back int o t he web int erf ace and select [Online Status] > [Physical connection] , if it has connect ed, t he relevant WAN Interface st at us t ext will be in green along wit h an IP address which indicat es t hat t he connect ion is act ive and ready f or use. 22 4.4 WAN3 / WAN4 3G / 4G USB Modem Setup The 3G / 4G USB modem f acilit y can be used eit her as a primary Int ernet connect ion or as a backup t hat will only act ivat e when ot her WAN int erf aces are of f line. It allows a support ed USB modem t o provide int ernet access t hrough t he rout er. The list of support ed modems can be f ound under: [USB Application] > [Modem Support List] or on t he DrayTek UK sit e: ht t ps: / / www. drayt ek. co. uk/ support / guides/ usb-3g-4g-modem-support -list There are t wo USB modem connect ion modes available: PPP mode is used where t he modem provides a dial -up int erf ace and would t ypically require sof t ware t o perf orm dialing and provide st at us inf ormat ion and diagnost ics when used wit h a PC. DHCP mode is used where t he modem operat es as a virt ual net work adapt er / rout er and will usually have diagnost ics and usage inf ormat ion shown in a web int erf ace. When conf iguring t he 3G / 4G modem, t he rout er will require t he correct APN (Access Point Name) det ails and a username and password wit h some ISPs. If t hose det ails are not set , t he mobile net work may rej ect t he connect ion at t empt s of t he rout er, which will result in t he rout er showing no signal / no IP addr ess. 4.4.1 PPP Mode To set up t he USB WAN f or PPP mode, go t o [WAN] > [Internet Access] Select 3G/ 4G USB Modem (PPP mode) f rom t he drop-down box Click t he Details Page but t on t o cont inue: In t he USB WAN set t ings, select t he Enable opt ion t o enable t he WAN int erf ace. The Modem St ring values t ypically do not need t o be changed. Ent er t he PPP Username and PPP Password if your ISP requires t hese t o aut hent icat e. Ent er a SIM PIN code only if your SIM card has a PIN set on it , ot herwise leave t his bl ank. 23 To set t he APN Name, ent er t he APN required by t he SIM card / net work int o t he APN Name f ield and cl ick t he Apply but t on: This will move t he APN Name int o t he Modem Initial String t o indicat e t hat it has been saved. Click OK t o save and apply t he changes. If t he modem is det ect ed successf ully, t he WAN int erf ace shoul d be able t o connect . St at us inf ormat ion can be viewed on t he [Online Status] > [Physical Connection] sect ion as WAN3. If t here is a successf ul connect ion, t he WAN int erf ace t ext will show in green and will show an IP address. 24 4.4.2 DHCP Mode To set up t he USB WAN f or DHCP mode, go t o [WAN] > [Internet Access] Select 3G/ 4G USB Modem (DHCP mode) f rom t he drop-down box Click t he Details Page but t on t o cont inue: In t he USB WAN set t ings, select t he Enable opt ion t o enable t he WAN int erf ace. Ent er a SIM PIN code only if your SIM card has a PIN set on it , ot herwise leave t his bl ank. Network Mode def aul t s t o 4G/ 3G/ 2G which will aut o-select t he net work t ype t o connect t o and will use whichever mode t he base st at ion recommends. Set t ing t his t o a specif ic mode will f orce t hat connect ion t ype, f or inst ance " 4G Only" will connect using 4G specif ically The APN Name will t ypically not need t o be set wit h a USB modem t hat uses DHCP mode, however if t he modem cannot connect t hen ent er t he APN f or t he SIM card used in t he modem. Click OK t o save and apply t he changes. If t he modem is det ect ed successf ully, t he WAN int erf ace shoul d be able t o connect . St at us inf ormat ion can be viewed on t he [Online Status] > [Physical Connection] sect ion as WAN3. If t here is a successf ul connect ion, t he WAN int erf ace t ext will show in green and will show an IP address. 25 5. Getting Further Help If t he rout er does not appear t o be operat ing correct l y or you cannot get online t o t he Int ernet , please visit our web sit e (www. drayt ek. co. uk) f or f urt her t roubleshoot ing advice or t o cont act our support t echnicians. Always have your serial number t o hand. Users in t he UK/ Ireland using qualif ying product s shoul d visit f or support opt ions including email support , t elephone support , our help knowledgebase and access t o t he UK user support f orums. If you are outside of t he UK/ Ireland, please cont act your own l ocal supplier, email t o support @drayt ek. com or visit www. drayt ek. com/ support For warrant y service, in t he f irst inst ance, please cont act t he support services, as list ed above, f or help in diagnosing or eliminat ing t he probl em or issue. The support depart ment can arrange repair or service if t hen deemed necessary. The st andard Vigor 2765 series warrant y is ` Ret urn t o base' (RTB) unless you have VigorCare which provides enhanced services (see www. drayt ek. co. uk/ vigorcare). You should keep your proof of purchase (original invoice) saf ely in case warrant y or ot her service is ever required. 5.1 Additional Feature Setup This is a quick set up guide t o get you online wit h your new rout er. Your Vigor 2765 series rout er is capable of very much more and has a plet hora of ot her f eat ures. These are covered in t he main user manual , which is available on t he Downloads page: ht t ps: / / www. drayt ek. co. uk/ support / downloads The online knowledgebase has addit ional inf ormat ion on how t o conf igure t he rout er' s Int ernet connect ivit y and more advanced f eat ures: ht t ps: / / www. drayt ek. co. uk/ support / product -knowledgebase 5.2 Keep up to date w ith our mailing list Now t hat you have your DrayTek product , you should keep up t o dat e wit h product updat es (f irmware), securit y advisories and ot her product news, advice or special of f ers. Users in t he UK/ Ireland can subscribe t o our mailing list . For det ails and t o subscribe, please visit In ot her count ries or regions, please cont act your local dist ribut or/ supplier f or local opt ions. 26 5.3 Firmw are Updates It is st rongl y recommended t hat you keep your rout er f irmware up t o dat e wit h t he lat est version in order t o have all of t he lat est securit y and f eat ure improvement s. Always obt ain f irmware f rom of f icial sources, i. e. (f or UK/ Ireland users). There are t wo f irmware f ile t ypes: . all - upgrade ret aining all previous set t ings . rst - upgrade and reset t o f act ory def ault It is recommended t o t ake a conf igurat ion backup prior t o upgrading t he f irmware. 5.4 Security & Router Best Practice Your rout er is t he gat eway t o an ent ire business net work and dat a. Even t he best securit y equipment requires correct usage in order t o ensure t hat it s f eat ures are effect ive. There are many simpl e pract ices t hat every rout er user should adopt t o help reduce t he risk t o t heir net work or business as well as some very common and simple mist akes t hat people habit ually make - simple mist akes which could t hen be expl oit ed by ot hers. We've produced our f ree guide "Router Best Practice" which cont ains essent ial inf ormat ion f or anyone inst alling, conf iguring or using a broadband rout er or wireless LAN. Available t o downl oad: ht t ps: / / www. drayt ek. co. uk/ best 27Acrobat Distiller 11.0 (Windows)