Kogan Help Centre
User Guide for kogan models including: MX9, MX9 Cordless Stick Vacuum Cleaner, Cordless Stick Vacuum Cleaner, Stick Vacuum Cleaner, Vacuum Cleaner
20 часов назад — Read all instructions in this guide before using this product. Retain this guide for future reference. Do not skip, substitute or modify any steps or ...
8 hours ago — Read all instructions in this guide before using this product. Retain this guide for future reference. Do not skip, substitute or modify any steps or ...
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DocumentDocumentMX9 CORDLESS STICK VACUUM CLEANER KAVACSTM09B & KAVACSTM09C Safety & Warnings 3 Components 6 Overview 7 Assembly 9 Operation 11 Cleaning & Care 14 Specifications 17 Troubleshooting 18 Notes 19 2 SAFETY & WARNINGS Read all instructions in this guide before using this product. Retain this guide for future reference. Do not skip, substitute or modify any steps or procedures in this guide, as doing so could result in personal injury or product damage. To reduce potential fire risks, electric shock or injury, always observe the basic safety prevention measures during use, including but not limited to the following: Power safety · Ensure that the power supply voltage matches the voltage marked on the charger. · Do not store the charger by wrapping the charger cord around the charger. · The charger cord must be kept away from hot surfaces or sharp objects. · The charger cord cannot be replaced. If the charger cord shows any signs of damage, cease use immediately and contact help.Kogan.com for support. · Do not touch the charger or the appliance with wet hands. · When cleaning and maintaining the machine, ensure that the appliance has been disconnected from the power supply. · Always hold by the power plug when connecting and disconnecting to avoid damaging the cord. · Never immerse any part of the plug or vacuum cleaner in water or other liquids. · Never leave while the vacuum cleaner is working. Battery safety · Only use the original battery supplied by Kogan.com. Do not use any other model or capacity of the battery. · Do not burn or expose the battery for to high temperatures. · Only use the original battery. Replacing with a difference battery may cause safety risks. · Do not disassemble, expose to impact, squeeze or place the battery into the fire. · If the battery has any malfunction or abnormality, cease use immediately and contact help.Kogan.com for support. · Do not short circuit the metal contacts on the battery. Doing so may cause the battery to overheat and lead to personal injury. 3 During use · This product is not intended for use by persons (including children over 10 years old) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product in a safe way by the person responsible for their safety and understand the hazards involved. · Children over 10 years old must only use this appliance under the supervision of their guardians. · Do not allow children under 10 years old to operate or play with this appliance. · During operation or when performing maintenance, children under 10 years old should be kept away from the appliance. · Do not use this appliance outdoors or in humid areas or grasp it with wet hands. · If the machine becomes physically damaged, is placed outdoors or falls into water, cease use immediately and contact help.Kogan.com for support. · To avoid blockages, don't place large objects into the suction nozzle of the vacuum cleaner. Keep the suction nozzle away from lint, hair and other objects that may cause a blockage and frequently clean the appliance. · To avoid injury, keep your hair, clothes, fingers and other body parts away from the suction nozzle and movable parts. · Avoid sucking in any burning or smoking garbage, such as cigarette ends, matches, soot and other objects. · Do not use the vacuum cleaner to clean flammable substances or liquids, such as gasoline or places where there may be gasoline, kerosene, paint, alcohol, detergent, etc. · Keep this appliance away from hot surfaces or sources of heat. · Do not use the vacuum cleaner before installing the filter. · Turn off the machine before connecting or replacing any accessories. · Keep the vacuum cleaner indoors and use it in dry rooms only. · Do not use it for other purposes unless otherwise specified in this user guide. · Do not use the vacuum cleaner as a toy. Children nearby must be supervised. · Be careful when cleaning stairs. · Only use accessories included with this product and recommended by Kogan.com. · This vacuum cleaner is not suitable for cleaning water or other liquids. Do not vacuum water or wet debris. · Do not use on concrete pavement, asphalt pavement and other rough surfaces. · The vacuum cleaner is designed for household use only. Do not use it in factories or commercial environments. · Do not vacuum construction waste or heavy metal dust. · Pay close attention when pets are near the vacuum cleaner. 4 · Do not leave the power on when the vacuum is unattended. · Disconnect the charger when not in use, after full charging or before maintenance. · If the power cord is damaged, cease use immediately and contact help.Kogan.com for support. Cleaning & Maintenance · To ensure the correct operation of the vacuum, the filter and dust cup will need to be emptied and cleaned regularly. · To ensure optimal performance of the vacuum, follow the "Cleaning and Care" instructions outlined in this user guide. · To prevent personal injury and avoid irreparable damage, do not modify this product in any way. · Only use replacement parts or spare parts provided by Kogan.com. WARNING: · Do not use water, solvents or polishing agents to clean the surface of the appliance. Clean with a dry cloth. · Do not to submerge the vacuum cleaner in water or use a machine to clean it. 5 COMPONENTS Vacuum body Extension tube 2-in-1 bristle brush Wall bracket Electric brush Crevice tool Battery 6 Charger OVERVIEW Outlet filter cover Control panel Dust cup lock Dust cup Dust cup release button Extension rod lock Extension tube Charging indicator Trigger Battery Battery release button Charging input Brush release button Roller brush 7 Control Panel Battery Indicator Brush Blockage Indicator Speed Level Indicator Speed Control Button 8 ASSEMBLY 1. Align the roller brush to the extension tube and push it gently. It will connect with an audible click. 2. Align the extension tube with the vacuum cleaner body and push it gently. It will connect with an audible click. 3. The roller brush and other brush heads can be connected directly to the vacuum cleaner body when a more compact unit is desired (for example, cleaning a car interior). 4. Slide the battery along the guide slot towards the rear of the vacuum main body until it locks firmly in place. 9 Wall Bracket 1. Select a location that is easily accessible and has enough room for the vacuum to be mounted vertically. Ensure that the mounting location is close to an electrical outlet so that you can plug in the vacuum charger. 2. Using the wall bracket as a template, mark the location of the holes that will need to be drilled. 3. Attach the wall bracket to your chosen location: o If mounting into a wall stud, use screws to attach the wall bracket to the wall. o If mounting into plaster or masonry, wall anchors will need to be used for added support. Note: Screws and wall anchors not supplied. 4. Once the wall bracket is securely attached to the wall, you can hang the vacuum cleaner on it. 10 OPERATION Turning the Vacuum On/Off 1. Once assembly is complete, press the trigger to turn on the vacuum. 2. Pressing the trigger, a second time will turn the vacuum off. Trigger Speed Level · The speed level can be set to ECO or High by pressing the "Speed Control" button. · The speed level indicator will illuminate green at ECO speed and blue at High speed. Speed Level Indicator Speed Control Button 11 Extension Tube Used for cleaning high places such as ceilings, roofs, air conditioners and curtains. Compatible with the included brush heads. Electric Brush Used for cleaning hard floors and carpet. 2-in-1 Bristle Brush · The bristle brush is suitable for cleaning places such as curtains, car interior and air conditioners or any areas where hair can collect. · The fine hairbrush can deeply clean small areas such as computer keyboards. · The retractable brush can suck and clean simultaneously to remove dust efficiently. 12 Crevice Tool This is suitable for cleaning various crevices and narrow areas in the household and the car. Charging 1. Hang the vacuum on the wall bracket, connect the charger to an electrical outlet and plug the charger into the charging input on the wall bracket. The charger can also be plugged directly into the charging input on the battery. 2. When charging, the charging indicator will flash green. When the battery is fully charged the indicator will stay on. WARNING: To avoid damaging to the vacuum cleaner, charge only with the supplied charger. Battery Replacement 1. To replace the battery, press the battery release button and pull the battery away from the machine body. 2. Attach the replacement battery to the machine body, the battery will "click" into place when it is correctly installed. 13 CLEANING & CARE · Only the dust cup, outlet filter, 2-in-1 bristle brush and the crevice tool can be washed with warm soapy water. After cleaning, they must be thoroughly dried before being reinstalled into the vacuum. Never immerse any other parts in water or other liquids. · Only use a soft, slightly damp cloth to clean the housing of the vacuum cleaner. Do not allow any liquid substances to enter the vacuum cleaner. · Do not clean using any corrosive chemicals or abrasives. · Do not use when the filter is damaged or worn. During Operation · Do not let the unit get close to heaters or any other sources of heat (ovens, radiators etc.). · To prevent damage, before vacuuming, remove large and sharp objects from the area to be cleaned. Do not vacuum any inflammable objects or liquids, such as gasoline, cigarettes or alcohol. Emptying the Dust Cup Press the dust cup release button on top of the dust cup. The bottom cover of the dust cup will open allowing the contents to be emptied. Notes: To maintain proper suction and operation, ensure the dust cup is emptied after each use and cleaned regularly. 14 Cleaning the Dust Cup and Filter 1. Press and hold the dust cup lock to separate the dust cup form the vacuum body. 2. Remove the filter assembly by pulling the handle away from the dust cup. 3. Separate the HEPA filter from the metal filter by rotating it anticlockwise. 4. Use a soft brush to clean the dust from components. 5. Wipe the dust cup with a damp cloth. 6. Rinse the metal filter with clean water. Note: Do not clean the HEPA filter with water. 7. Allow the dust cup and filters to thoroughly air dry for 24 hours before reassembly. Note: Do not use the vacuum filters without the filters installed. Dust cup Handle Metal filter HEPA filter Note: To ensure optimal performance, it is recommended to replace the filter every three months (depending on the usage). WARNING: To avoid damaging to the vacuum cleaner, do not use any equipment to clean or dry the filters. Allow to air dry naturally. 15 Cleaning Outlet Filter 1. On the back of the vacuum body, rotate the outlet filter cover in an anticlockwise direction so the arrow is pointing to the unlock icon. 2. Remove the outlet filter cover from the vacuum body. Note: If the filter is damaged or worn, it must be replaced with a new filter. 3. Separate the outlet filter from the cover and wash the filter with warm water. 4. After washing, ensure the filter is left to air dry for at least 24 hours before reassembly. Note: Do not use the vacuum filters without the filter installed. 5. Replace the filter cover and rotate in a clockwise direction to secure it place (arrow is pointing to the lock icon). Outlet filter Cleaning the Roller Brush To allow for cleaning the roller can be removed from the roller brush by following the below steps: 1. Move the lock (indicated by lock symbols) on the right side of the roller brush to the open lock position and take out the retaining bracket. 2. Remove the roller and clean off any debris. 3. Reinstall the roller in reverse order: reinsert the retaining bracket and press it down until it clicks back into place. Storage · Store the vacuum in a cool, dry place that's away from direct sunlight and inaccessible to children and pets. · To store the device, hang it on the wall bracket. The 2-in-1 brush and crevice tool can be attached to the wall bracket for convenient storage. · If the vacuum is not being used for an extended period, remove the battery from the vacuum body and recharge it prior to the next use. 16 SPECIFICATIONS Voltage supply Power Charging time Operating time Charger Input Output Protection Class 21.6V (Li-ion 2600mAh) 120W Approx. 5-6 hours Up to 35 mins (when the battery is full charged) 100-240V~ 50/60Hz 0.5A MAX 26.5V DC, 0.5A II Disposal This marking indicates that this appliance should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. 17 TROUBLESHOOTING Issue Weak suction power. Abnormal sounds. Brush blockage indicator flashes. Battery will not charge Roller brush/LEDs is not working. Vacuum won't power on. Possible Cause Solution · Dust cup and filters are filled with dust. · The brush head is blocked by hairs. · Empty the dust cup and clean the filters. · Clean the brush head. The extension rod is blocked. Clear the blockage inside of the extension rod. If abnormal noises continue, cease use and contact help.Kogan.com for support. The roller brush head is dirty. Clean the roller brush. Using a third-party charger to charge the product. Use the supplied charger. Roller brush is wrapped in hair and debris. Clean the roller brush. The battery is depleted. · Charge the battery. · Replace the battery if required. The suction nozzle or air duct is block. Clear the blockage. The suction nozzle is blocked. Clear the suction nozzle. 18 NOTES 19 Need more information? We hope that this user guide has given you the assistance needed for a simple set-up. For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com 20