TECNO T15FA Laptop User Manual

Printing specifications: Size 85*90mm with ±2mm tolerance. Material is 80g paper, RoHS, REACH, halogen-free. Process is color double-sided printing with accordion fold. Unspecified tolerances refer to the upper left corner.

Hereby, TECNO MOBILE LIMITED declares that this laptop computer is in compliance with the essential requirements and other relevant provisions of directive 2014/53/EU.

Views

[Note icon] For first-time usage or unused after long time, the battery might enter power saving mode to conserve battery power. It is recommended to connect the power adapter and press the power button to start up under these conditions.

Right Side

Diagram showing the right side of the laptop with numbered ports:

Left Side

Diagram showing the left side of the laptop with numbered ports:

LED Indicator Status

Color Power On
White Power On
Orange Charging
Blinking Orange Low Battery
Breathing White Sleep

Base

Diagram showing the top base of the laptop with numbered components:

Display

Diagram showing the laptop display with numbered components:

Back

Diagram showing the back of the laptop with numbered components:

Set up Your MEGABOOK

  1. Connect the power adapter and press the power button.

    [Note icon] For first-time usage or unused after long time, the battery might enter power saving mode to conserve battery power. It is recommended to connect the power adapter and press the power button to start up under these conditions.

    Diagram showing the laptop connected to a power adapter, with a hand pointing to the power button.

  2. Get started with Windows 11

    Windows account

    User account is required to use the Windows operating system. Either a Windows user account or a Microsoft account is accessible to log in.

    Windows user account

    If you use Windows for the first time, a Windows user account is required to be created. The first account created is of the “Administrator” type. With an Administrator account, you can create additional user accounts or change account types by the following steps:

    1. Click the Start menu and select Settings → Accounts → Family & other people.
    2. Follow the on-screen instructions.

    Microsoft account

    You can also sign in to the Windows operating system with a Microsoft account. To create a Microsoft account, go to the Microsoft sign-up page at https://signup.live.com and follow the on-screen instructions.

Windows User Interface

Icon Feature Description
[Start icon] 1. Start button Access to Start menu.
[Search icon] 2. Search Type to search contents in your computer or from the Web.
[Desktop icon] 3. Virtual Desktop Handle multiple tasks.
[Widgets icon] 4. Widgets Get the information you care about faster.
[Chat icon] 5. Chat Quickly connect with people you care about.
[Documents icon] 6. Documents Access to Document folder.
[Edge icon] 7. Microsoft Edge Browse the internet.
[Store icon] 8. Microsoft Store Your favorite applications and entertainment items are all here.

How to Access Control Panel

  1. Click the Start menu and select Windows System → Control Panel.
  2. Use Windows Search.

How to Launch an APP

  1. Open the Start menu and select the APP you want to launch.
  2. Use Windows Search.

Connect to Networks

Your computer helps you connect to the world through a wireless network.

  1. Click the network icon in the Windows notification area. A list of available wireless networks is displayed.
  2. Select a network to connect to. Provide required information if needed.

[Note icon] If connecting to a secured wireless network, enter the password for the wireless network access when prompted.

Keyboard Shortcuts

[Note icon] Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations.

List of keyboard shortcuts

Keys Description
[F1 key] Turn the keyboard backlight on or off
[F2 key] Decrease Brightness
[F3 key] Increase Brightness
[F4 key] Lock/Unlock Touchpad
[Previous track key] Play the last song
[Play/Pause key] Play /Pause
[Next track key] Play the next song
[Mute key] Mute Audio
[Volume down key] Decrease Volume
[Volume up key] Increase Volume
[Lock key] Lock the computer
[Insert key] Insert Key

Specifications

[Note icon] The weight of your laptop varies depending on the configuration ordered and the manufacturing variability.

Computer model

Computer model T15FA

Dimensions and weight

Height 14.8mm
Width 357.5mm
Depth 235mm
Weight (maximum) 1.56Kg

[Note icon] The weight of your computer varies depending on the configuration ordered and the manufacturing variability.

OS

Version Windows 11

CPU

Processor AMD Ryzen ™ FP7

Memory

Speed 4266MHz
Type On board
Capacity 16GB/32GB

Storage

SSD M.2X1 Type 2280 Key M SSD, PCI-e interface (Gen 4/Gen 3)

Audio

Speaker Build-in two speakers as default, 4Ω 2w
MIC Internal Microphone support,DMIC

Ports and connectors

USB USB3.0 portsx2 USB3.1 portsx1
Type-C Type-C Portsx2(Charge&data&display)
Card reader One TF card port
One HDMI1.4 port
One headset (headphone and microphone combo) port
One Reset button

Keyboard

Language US support, option with backlight
Size 332.75mm x 112.30mm x 3.5±0.2mm

Touchpad

I2C click pad with 2 buttons.

Camera

Type Build in Camera module with D-Mic
Pixel 2M webcam
LED White LED
Interface USB interface

Battery

Type 3-cell lithium-ion, 70Wh
Nominal Voltage 11.55V
Typical Capacity 6060mAh (3s1p)
Operating time Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.
Life span (approximate) 500 discharge/charge cycles
Temperature range
Storage: If the battery packs are subject to storage for such a long term, it is recommended every two-month recharge the battery pack periodically.

Power adapter

Type 65W
Rated output voltage 20V DC
Output current (continuous) 3.25A
Input current (maximum) 1.6A
Input voltage 100–240V AC
Input frequency 50–60 Hz

Display

Type 15.6'' FHD non-touch panel
Resolution (maximum) 1920*1080 IPS
Viewing angle (Left/Right/Up/Down) FHD:89/89/89/89
Pixel pitch 0.17925 (H) x 0.17925 (V)
Refresh rate 60Hz
Controls Brightness can be controlled using shortcut keys
Dimensions (excluding bezel) 15.6'': 350.66(H) x 205.34(V)mm

Communications

WiFi Dual Band 2.4GHz/5GHz Support 802.11ac(WiFi5) or 802.11ax(WiFi6)
Bluetooth 4.0/5.0/5.1/5.2

Computer environment

Operation Temperature 0°C to 45°C
Relative humidity (maximum) 10% to 90%
Vibration (maximum)* 0.66 GRMS
Shock (maximum) 60 G†
Altitude (maximum) 0 m to 3000 m

Operating time varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.

Trouble Shooting

Before consulting service personnel, it is recommended to check the following chart for possible solutions.

Problem Type Description Solution
Audio Sound is not audible • Press F8 Arrow several times.
• Click the speaker icon on the taskbar to ensure that Mute is not checked.
Sound does not record Check software controls for recording sound: Start, Settings, System, Sound, More sound settings, Recording, Microphone, Levels.
No sound from headphones • Check the headphone cable connection.
• Adjust the windows volume control.
Display The notebook is on, but the screen is dark • Try pressing F3 to increase the contrast or F2 to decrease the contrast.
The screen is difficult to read Check whether the display resolution is set to its default setting-1920×1080 for 15.6'' display. Check this in Start, Settings, System, Display, Display resolution.
Heat Problems The notebook gets hot • Note that it is normal for the notebook to get warm. DOS games and other programs that drive CPU usage toward 100% can contribute to a temperature increase.
Keyboard or Touch Pad Problems Touchpad is difficult to control Check the touch pad settings(Start, Settings, Devices, Mouse, Mouse pointer speed).
The touch pad don't work Press F4 in case the internal Touch Pad was disabled.
Don't touch the touch pad while booting or resuming.
Reboot the notebook.
Performance Problems The notebook pauses or runs sluggishly • Press CTRL+ALT+DEL choose Task Manager to see if an application is not responding.
• Reboot the notebook.
• Delete temporary and unneeded files.
• Certain background operations (such as VirusScan) can affect performance while they're running.
• Some file browsers may be unresponsive while they're processing a graphic image or waiting for broken network connections to time out.
• Install additional memory if Windows is spending a lot of time swapping to disk.
• Check amount of available free disk space.
Power and Battery Problems The notebook turns off immediately after it turns on Battery power is probably extremely low. Plug in the AC adapter.
The battery doesn't charge • Make sure the AC adapter is plugged into the power source and that the charge light is on.
• If you're using a power strip, remove the AC adapter from the power strip and plug it directly into a wall outlet.
• Turn off the notebook, then check that the AC adapter cables are fully plugged in.
• Move the notebook away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down. An elevated battery temperature prevents charging.
• If available, try another AC adapter.
Startup Problems The notebook stops responding • Press CTRL+ALT+DEL to choose Task Manager end the application that is not responding.
• Press power button for at least 10 seconds to turn off the notebook. Then press the button again to turn the notebook back on.
The laptop doesn't respond at turn-on
The notebook doesn't boot from battery power
• Connect the AC adapter.
• Press the power button to try turning on the unit.

Caution

  1. Risk of explosion if battery is replaced by an incorrect type, dispose of used batteries according to the instructions.
    • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion;
    • Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas;
    • A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
  2. Adapter shall be installed near the equipment and shall be easily accessible.
  3. EUT Temperature: 0~+35°C (with adapter).
  4. Adapter1: FC498B
    Input: 100-240V~50/60Hz 1.5A MAX
    Output: PD: 5.0V⁰3.0A 15.0W, 9.0V⁰3.0A 27.0W, 12.0V⁰3.0A 36.0W, 15.0V⁰3.0A 45.0W
    PPS: 3.3–11.0V⁰5.0A 55.0W MAX
  5. Adapter2: FC498E
    Input: 100-240V~50/60Hz 1.5A MAX
    Output: PD: 5.0V⁰3.0A 15.0W, 9.0V⁰3.0A 27.0W, 12.0V⁰3.0A 36.0W, 15.0V⁰3.0A 45.0W, 20.0V⁰3.25A 65.0W
    PPS: 3.3–11.0V⁰5.0A 55.0W MAX
  6. The device complies with RF specifications when the device used at 0 mm from your body, and the holder must not be of metal composition.

Frequency Range (CE)

This device may be restricted for use, depending on the local network. Restrictions in the 5GHz band:

According to 10(10) of Directive 2014/53/EU, the packaging shows that this radio equipment will be subject to some restrictions when placed on the market in Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain (ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE), Norway (NO), the United Kingdom in respect of Northern Ireland (UK(NI)), Iceland (IS), Liechtenstein (LI), Switzerland (CH) and Turkiye (TR).

The WLAN function for this device is restricted to indoor use due to its operation in the 5150 to 5350MHz, 5945MHz to 6425MHz frequency range.

Max. Of Transmit power (CE)

EU Declaration Of Conformity

The full text of the EU declaration of conformity is available at the following internet address: https://www.tecno-mobile.com/declaration/#/

Safety Instructions

Please read the following safety instructions before using your laptop.

  1. Disconnect the AC power and remove the battery pack before cleaning. Wipe the laptop with a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water and remove any extra moisture with a dry cloth.
  2. Protect yourself from the heat generated by your laptop or the AC adapter. Do not block the vent of your laptop where heat is dissipated from.
  3. Prevent your laptop from getting wet and keep liquids away from your laptop. Caution the danger of electric shock if spills or drops are displayed on/in the laptop unit or AC adapter.
  4. Handle your laptop gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your laptop, display, or external devices.
  5. Do not press or touch the display panel. Pay attention to small items with sharp or solid surfaces that might cause scratches.
  6. Avoid stamping on or placing heavy objects on the cables. Do not use damaged power cords, accessories, or other peripherals.
  7. Use your laptop in environments with ambient temperatures. Do not use the product under any extreme weather or in strong magnetic/electrical fields. Do not place your laptop near heat sources such as radiators, air ducts, or direct sunlight.
  8. Knock down of AC adapter is forbidden. Risk of high voltage and electric shock. Refer servicing to qualified service personnel if needed.

[Recycling symbol] Do not throw the laptop unit or AC adapter in municipal waste. This product has been designed to enable proper reuse of parts and recycling. This symbol indicates that the product should not be placed in municipal waste. Check local regulations for disposal of electronic products.

Warranty Card

TERMS AND CONDITIONS

TECNO laptop product is warranted against defects in materials or workmanship for a period (depending on the product, as described on warranty card). The limited warranty begins on the original date of purchase. Warranty repair must be carried out by a designated agent after sale, TECNO's authorized service center. To receive warranty service, the original proof of purchase must be presented to TECNO or TECNO's authorized service center. For carrying-in service, transportation to and from the service center is the responsibility of the purchaser. The appointed agent will carry out after-sales maintenance for this product, at TECNO's option and at no charge for the parts and services, if this product is defective during the limited warranty period.

During the warranty period from the date of original retail purchase by the customer or the product activation (If the last day of the warranty validity period is a legal holiday, the next day of the holiday shall prevail), TECNO will provide customers with free maintenance under the circumstance of non-human damage to the host of the product.

EXCLUSIONS

(This warranty does not cover the following)

  1. Products with original serial numbers removed, altered, or not able to be readily determined.
  2. Damage caused by transportation and handling, including scratches, dents, chips, and/or any damages to the exterior of your product.
  3. Damage or failure caused by incorrect electrical current or voltage, fluctuations, or surges.
  4. Applications and use for which this product was not intended.
  5. Damage or failure caused by products or equipment not supplied by TECNO.
  6. Accident, misuse, abuse, neglect, misapplication, fire, water, lightning, or other acts of nature.
  7. Damage or failure caused by improper or faulty installation, product alteration, or modification.
  8. Damage or failure caused by: Non-TECNO or unauthorized parts, supplies, accessories, or equipment; services performed by unauthorized service companies.
  9. Damage or failure caused by liquid or scale caused by liquid or water damage.

NOTIFICATIONS

The warranty card is confined to the first purchaser of the product only and is not transferable. The warranty covers only TECNO products purchased from authorized TECNO dealers.

FCC Caution

The right of final interpretation belongs to TECNO. PRODUCT CATEGORY: Laptop Unit WARRANTY PERIOD: 12 MONTHS WARRANTY

You can refer to the actual demonstration of warranty service provided by TECNO if the product category isn't mentioned in this sheet.

Driver download:

https://www.tecno-mobile.com/download/

Warm tips

During the warranty period, if warranty is required, please show the purchase invoice and warranty card. Please refer to your local dealer for after-sales policies. Thank you for using TECNO products.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

FCC RF Exposure Information and Statement

The SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue. Device types: T15FA (FCC ID: 2ADYY-T15FA) has also been tested against this SAR limit. The highest SAR value reported under this standard during product certification properly worn the body is 1.479 W/kg. This device was tested for typical body-worn operations with the back of the handset kept 0mm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 0 mm separation distance between the user's body and the back of the handset.

Body-worn Operation

This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 0mm must be maintained between the user's body and the handset, including the antenna. Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved antenna.

WARRANTY CERTIFICATE

Brand TECNO
Model T15FA
Name:
Address:
Telephone number:
Date of purchase: (dd/mm/yy)
Store name:
S/N:
Models: T15FA, T15FA Laptop Computer, Laptop Computer, Computer

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References

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