Samsung SDS SHP-P72 Smart Door Lock

Safety Caution

Safety caution protects the safety of users, and prevents property damage from accidents and usage inconvenience. Please read and comply with the following safety caution.

• Do not install or repair this product without permission.
• The gap between the door and door frame should not exceed 5mm during installation.
• Fracture in the door lock touchpad may result in an environment where the door lock is exposed to direct sunlight for a long period of time. Therefore, avoid the environment from being exposed to direct sunlight for installing the door lock.
• Do not apply excessive force or press the door lock button with sharp tools.
• Do not operate this product with wet hands, and do not let liquids such as water and beverage to infiltrate the product.
• Wipe the lock with soft and dry cloth, and do not wipe this product with water, benzene, alcohol, etc.
• Check that the door is completely locked when leaving home.
• Manage your password carefully and regularly change your password to prevent password leak.
• Insert the batteries accurately according to the terminal ([+] and [-]) of the battery. Be mindful that battery leak or rupture may result from inserting the batteries at opposite terminals ([+] and [-]).
• Battery consumption may vary depending on the wireless communication environment. Battery use time may decrease if the communication environment is unfavorable.
• Wireless radio waves or another device may cause interference when using this product. Wireless radio wave interference may take place during operation of the wireless device of this product, and this results in suspension of human safety-related services.
• Product performance may suffer if used in an environment with high humidity.
• Maintain at least 20cm of distance from the product when using the product.

The company reserves the right to change the contents of the user manual without notice in advance to upgrade product functionality.

Components

Exterior Unit

Interior Unit

Mortise

Strike Plate

Dust Box

Included Items

• 2 Keytags
• User Manual
• Mechanical override key
• "AA" batteries (LR6)
• Installation components (wrapped in plastic)

Product components may vary depending on installation environment.

Product Specifications

Names and Functions

Exterior Unit

• Keypad: For entering passwords and commands.
• Indication LED: Provides status indication.
• Keytag sensor: For reading keytags.
• Fingerprint sensor: For fingerprint authentication.
• Lower Exterior Unit
• Away mode LED: Indicates Away mode status.
• Proximity detector: Detects user presence for welcome function.
• Micro USB power input: For emergency power.
• Mechanical override hole: For emergency key access.
• Privacy mode LED: Indicates Privacy mode status.
• Reset button: For resetting the device.
• Battery replacement LED: Indicates low battery status.
• Push-Pull lever: For opening/closing the door.

Interior Unit

• Battery cover: Covers the battery compartment.
• Battery tray: Holds the batteries.
• Wi-Fi module installation unit: For Wi-Fi module installation.
• Module Cover: Covers the Wi-Fi module.
• Volume control switch: Adjusts volume levels.
• Auto/Manual lock conversion switch: Selects between auto and manual locking.
• Register button: Initiates registration modes.
• [DOUBLE LOCK] button: Activates double lock or privacy mode.

Open Door from Outside

Fingerprint

The door opens when the registered fingerprint accurately makes contact with the fingerprint sensor.

Master Password & User Password

1. Stand close to the door lock and then press the two random digits displayed (Randomizer function).
2. When all buttons on the keypad are displayed, enter your password (4~12 digits) and then press the [] button to open the door.

TIP: User manner function (sound muted) to open door: Press the [] button when temporarily turning off the sound in the evening and enter password to mute the sound.

References: Enter the password when the keypad is turned on. If the keypad is turned off, touch the keypad to turn on the keypad and then enter the password. Error alarm is triggered and the door lock operation is suspended for 3 minutes after entering an incorrect password 5 times. You can enter the accurate password to open the door once the door lock suspension disarming alarm is triggered by the door lock system after 3 minutes. Press the [Security] ([]) button when canceling entry after entering an incorrect password to re-enter the accurate password.

Keytag/Mobile Key

The door opens when a registered keytag or mobile key (smartphone) accurately makes contact with the fingerprint sensor.

References: Touch the keypad when the welcome function has been disabled and then place the mobile key on the sensor to open the door. You can open the door with mobile key after installing the door lock app and requesting for the service. Mobile key door open function only supports Android mobile phones and devices equipped with NFC USIM card. You can use the mobile key to open the door only when the smartphone screen is on. Refer to user guide provided in the app for details.

Open/Close Door from Inside

Open by Pulling or Pushing the Push-Pull Lever

You can choose to open by pulling or pushing the Push-Pull lever depending on the direction of door installation.

Close Door

• Auto lock (A): The door is automatically locked when closed. (Default)
• Manual lock (M): The door is not locked even after being closed for unrestricted access (e.g., for parties, moving).

How to Configure Auto/Manual Lock

1. Open the battery cover on the interior unit.
2. Configure with the [Auto/Manual Lock] conversion switch.

Caution: After enabling manual lock mode, the door can only lock if the [DOUBLE LOCK] button is pressed from the inside or if the keypad is pressed from the outside. Regardless of the manual lock mode configuration, the door is automatically locked if the door is not opened within 7 seconds after disabling the lock.

Register Authentication Method

You can only register the authentication method when the door is open. After opening the battery cover on the interior unit, press the [Register] button and enter the master password. Then press the [] button to enter registration mode.

* Read the caution for registering authentication mode, and it is recommended to only register when there is a person present inside the house.

* Registration mode is terminated automatically when an incorrect password has been entered, and you can register again after pressing the [Register] button. Press the [Register] button on the interior unit if you have to suspend registration before completion. Each setting can be checked through the door lock keypad.

Registration Mode

Enter registration mode and then register authentication method (password, fingerprint, keytag) according to the voice guidance.

* Registration mode is maintained for 60 seconds by default and the door does not lock even if it is closed within 60 seconds.

• Master password
• Change master password mode
• Register user password mode
• Register keytag mode
• Register fingerprint mode

Master Password

You can enter 4-12 digits for the password, and you can only register a single master password. Default password is "1234".

* You must change the password after installing the product.

Register (Add) User Password / Delete Individual User Password / Delete All User Passwords

You can register up to 100 keytags including passwords and mobile keys. Registered passwords can be deleted individually or collectively. (4-12 digits)

• Register (Add): Enter registration mode, select Password, then Register. (Within 60 seconds)
• Delete individual: Enter registration mode, select Password, then Delete individual. (Within 60 seconds)
• Delete all passwords: Enter registration mode, select Password, then Delete all passwords. (Within 60 seconds)

References: Close the door after adding or deleting is complete.

Register (Add) Keytag / Delete Individual Keytag / Delete All Keytags

You can register up to 100 keytags including passwords and mobile keys. Registered keytags can be deleted individually or collectively.

• Register (Add): Enter registration mode, select Keytags, then Register. (Within 60 seconds)
• Delete individual keytag: Enter registration mode, select Keytags, then Delete individual. (Within 60 seconds)
• Delete all keytags: Enter registration mode, select Keytags, then Delete all. (Within 60 seconds)

References: This product only supports keytags provided by Samsung SDS. Warranty is void if the door lock is malfunctioning from opening the door using alternate authentication method aside from the keytags prescribed by the company.

Register (Add) Fingerprint / Delete Individual Fingerprint / Delete All Fingerprints

You can register up to 100 fingerprints. Registered fingerprints can be deleted individually or collectively.

• Register (Add): Enter registration mode, select Fingerprint, then Register. (Within 60 seconds)
• Delete individual fingerprint: Enter registration mode, select Fingerprint, then Delete individual. (Within 60 seconds)
• Delete all fingerprints: Enter registration mode, select Fingerprint, then Delete all. (Within 60 seconds)

How to Register Fingerprint

Place a finger on the fingerprint sensor to register. Change the angle of the finger 6 times and make contact with the sensor when registering a fingerprint. The number of contacts made by fingerprint appears on the keypad with a 'Ding' sound when registering a fingerprint. Register the fingerprints in the same method according to voice guidance when adding fingerprints. Press the [Register] button on the interior unit when registration is complete.

References: It is recommended to register thumbs or index fingers when registering fingerprints. Register the fingerprint for a finger you use often if you wish to improve fingerprint recognition rate. Recognition rate may be low if it is a fingerprint of a child or if the fingerprint is faint (or damaged). Fingerprint may not register or be recognized in such instance. If the surface of the fingerprint is too rough (damaged or bubble present on the finger), fingerprint may not be recognized. Recognition rate may suffer if the finger is too small or thin, or if the finger is bent, or if only the fingertip is used for authentication. You must cover the entire fingerprint sensor with your finger when registering your fingerprint. If the fingerprint sensor or the finger is dirty or wet, try again after wiping. If the surrounding environment is dry, static may occur for the product. In such an instance, avoid using fingerprint recognition or make contact with another metallic object before fingerprint recognition to eliminate static and try again. Be careful not to scratch the fingerprint sensor with coins, keys, necklaces, and other metallic objects. Close the door after checking that the fingerprint has been added or deleted accurately.

Samsung Smart Doorlock app

Installation and registration

When you register a door lock to Samsung Smart Doorlock app, you can use various IoT services including remote door open, access function, push notification, etc. Android users can search for 'Smart Doorlock' app in Play Store to download and install, and iOS users can search for 'Smart Doorlock' app in the App Store to download and install.

How to Register Wi-Fi

Press the [Register] button on the interior unit for 5 seconds to register Wi-Fi.

Caution: Wi-Fi router must be on to register door lock. When using dual-band router (2.5GHz, 5GHz), you must select 2.4GHz. (5GHz is not supported) Refer to user guide provided by the app for door lock registration method and other service-related matters.

Additional Functions and Setting Method

Welcome Function

When a user stands close to the door lock, the keypad is automatically displayed, and keytag and fingerprint sensor areas also enter authentication standby mode. Welcome function and alarm notice function are enabled, and the voice guidance and alarm are triggered when the user stands in front of the door lock for more than a minute. Welcome function is on by default, and alarm notice function is set to Off by default for the door lock system.

Dual Authentication Function

When configured, the user must consecutively authenticate both password and fingerprint to open the door, and the security system is reinforced through this configuration. Dual authentication mode can only be configured (enabled) when more than one fingerprint has been registered. Dual authentication function is set to Off by default for the door lock system.

Auto Lock Time Setting Function

Auto lock time can be configured and auto lock time can be adjusted as necessary.

Voice Guidance

A voice provides assistance regarding the door lock operation status. Voice guidance function is set to On by default for the door lock system.

Wi-Fi Configuration Function

When the Wi-Fi module has been equipped on the door lock, the Wi-Fi function is set to On by default for the door lock system. App-based services cannot be used when this function is turned off. It is recommended to turn off the Wi-Fi function if the app is not being used. (Can reduce battery consumption)

Volume Settings

You can configure the volume for system sound, keypad entry sound, voice guidance, etc. when opening the door. Open the battery cover on the interior unit to adjust volume through the volume control switch, and it is configured at [1] by default.

• [0] Mute (Alarm excluded)
• [1] Default volume
• [2] Max. volume

Configuring or Disabling Other Additional Functions

Open the battery cover on the interior unit and press the [Register] button. Press the exterior keypad security button ([+]) according to the voice guidance to enter configuration mode. Select a function to use according to the voice guidance, and press the Register button on the interior unit to suspend configuration before completion.

* Door is not locked even if the door has been closed within default time (within 1 minute) in configuration mode.

References: Recognition distance may vary in an environment exposed to sunlight or intense light. When configuring (enabling) the welcome mode in houses with corridors exposed to sunlight or houses with lighting on permanently, be mindful that the door lock system will automatically sound the alarm when this function is used. What is WPS (Wi-Fi protected setup)? This is a function designed for app users. After completing Wi-Fi registration and when the wireless router must be changed during use, you can connect to security settings via Wi-Fi for easy configuration without a complex configuration process. This mode can only be used in an environment that can support a WPS wireless router. Refer to the wireless router User Manual for WPS instructions for the wireless router. Wireless router can only be used normally after registering Wi-Fi again when the wireless router does not support WPS.

How to Use Security Function

Randomizer Function

Enter two random digits displayed and then enter password for authentication to prevent password leak. Randomizer function is set to On by default for the door lock system.

Away mode Function

The Away mode button ([1]) is turned on when the door is locked after the user leaves the house. Press the Away mode button ([]) within 3 seconds to configure (enable) the function. After configuring (turning on), the alarm will be triggered as the external alarm LED flashes when the door is opened from the inside. It is recommended to only use this function when there is no one home.

Lockout mode

This is a function to increase the difficulty of opening the door from the inside. This prevents a stranger from forcefully opening the Push-Pull lever from the inside through abnormal methods when there is no one home.

TIP: How to Disable Alarm: To disable the alarm, use the registered authentication method (Fingerprint/Password/Keytag/Mobile key/app) to open the door.

Caution: When the Away mode function is disabled from inside, press the [DOUBLE LOCK] button on the indoor lock to disarm the current state, and open the door with the handle to easily open the door. (Alarm triggered)

References: Press the [] button within 3 seconds after turning on the Away mode function to enable the Lockout mode.

Privacy mode Function

This function is configured when all family members have returned home in the evening, or to protect personal privacy, and it can restrict the door from being opened from the outside. Door lock cannot be opened through any authentication method from the outside when this function is enabled. Be careful not to configure this function when a child is present indoors.

* Only use this function when there is a person inside when configuring (enabling) this function through the app.

Configure

Press the [DOUBLE LOCK] button on the interior unit for 3 seconds with the door lock being locked to enable the function.

Disable

The function is immediately disabled when the door is opened from the inside.

Anti-Tampering Function

The door triggers the alarm when operated incorrectly from the outside (outdoor), and the door lock operation is suspended. The door lock triggers a failure alarm and its operation is suspended for 3 minutes (cannot be used) after failing authentication 5 times consecutively. (Password, fingerprint, keytag, mobile key authentication failure).

Intrusion Detection Function (Default function and cannot be disabled)

The door lock triggers the alarm when the door is forcefully opened from the inside/outside. The door opening sensor detects an intrusion and the alarm is triggered for 5 minutes when the door is forcefully opened with the door lock being locked.

High Temperature Alarm Function (Default function and cannot be disabled)

The alarm system is activated with the temperature sensor reacting to an abnormal increase in indoor temperature (approx. 70°C ±10°C). LED on the [DOUBLE LOCK] button on the interior unit flashes as the alarm is triggered for 15 seconds. The door lock is automatically disabled after the alarm is turned off. (The door lock is restored to normal operational state when the indoor temperature drops to a certain temperature)

Initialization

Initialize the linked information (Wi-Fi)

This resets the mobile key and Wi-Fi registration information. Master password, user password, fingerprint, and keytag information are maintained.

Initialize the key information

Password is reset to '1234' and all registered fingerprints, keytags, and app information are deleted.

TIP: What is reset? It is a function to perform factory reset for all information configured for the door lock.

Caution: Password is changed to '1234' after reset. You must change the password afterward.

How to Replace the Battery and Open the Door During an Emergency

Battery Replacement

Replace the batteries immediately if the voice guidance is activated after the battery replacement alarm (LED) is turned on. Continuing to use without replacing the batteries on time may result in the door lock shutting down due to lack of battery power. Replace the batteries by pushing the interior unit cover upwards to remove the cover.

Caution: Battery use time may vary depending on the battery manufacturer, manufacturing date, and environment of use. (8 Alkaline batteries (1.5V AA), can be used for 10 months when used 10 times per day, use time may be less than 10 months when Wi-Fi function is used) Regularly check the battery state (6 months is recommended) to prevent damage to product from battery leak. When the battery replacement alarm is displayed on the door lock, some functions such as enter registration mode, enter configuration mode, etc. may be restricted until the batteries are replaced.

Emergency Door Open

When the door lock is continued to be used without replacing the batteries despite the battery replacement alarm, you won't be able to use the door lock normally due to a lack of battery power. Emergency power (Smartphone portable charger with micro USB 5-pin connector) or mechanical override may be used to open the door in such an instance.

Emergency Power

Connect the smartphone portable charger with micro USB 5-pin connector to the Micro USB power input at the bottom of the exterior unit through a micro USB 5-pin cable, and perform authentication (fingerprint/password/keytag) to open the door by disabling the door lock.

Mechanical Override

Mechanical override can be used to open the door by disabling the door lock when the door lock no longer operates due to lack of battery power or other circuit errors. Insert the mechanical override in the mechanical override hole at the bottom of the exterior unit and turn the key left or right to open the door.

Caution: Contact Samsung SDS customer service center (400-818-0177) to inquire about total key chip replacement when the mechanical override has been misplaced. (Total key chip replacement is a paid service.) Keep the mechanical override at a safe location outside of the house for unforeseen circumstances. (Vehicle, office, etc.)