Owner's Manual for INVACARE models including: Softform Active 2 Rx, Powered Hybrid Support Surface

Invacare Softform Active 2 Rx

60129676-B 5 Invacare Softform Active 2 R. 2 Safety. 2.1 General Safety Information. WARNING! Risk of injury or damage to property – The procedures in this manual must only

4 60129676-B Invacare Softform Active 2 R. 1 General. 1.1 1.3Introduction. This document contains important information about . assembly, adjustment and advanced maintenance

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DTEC013819 60129676-print
Invacare® Softform Active® 2 Rx
Powered Hybrid Support Surface Service Manual en
PROVIDER: Keep this manual. The procedures in this manual MUST be performed by a qualified technician.

©2021 Invacare Corporation All rights reserved. Republication, duplication or modification in whole or in part is prohibited without prior written permission from Invacare. Trademarks are identified by TM and ®. All trademarks are owned by or licensed to Invacare Corporation or its subsidiaries unless otherwise noted.

Contents
1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.2 Symbols in this Document . . . . . . . . . . . . . . . . 4 1.3 Preliminary System Check . . . . . . . . . . . . . . . . 4
2 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2.1 General Safety Information . . . . . . . . . . . . . . . 5 2.2 Personal Safety Information. . . . . . . . . . . . . . . 5 2.3 Electrical Safety Check . . . . . . . . . . . . . . . . . . . 5
3 Digital Control Unit . . . . . . . . . . . . . . . . . . . . . . . 6 3.1 Components' Overview. . . . . . . . . . . . . . . . . . . 6 3.2 Circuit Board (PCB) Overview . . . . . . . . . . . . 6
4 Service | Digital Control Unit . . . . . . . . . . . . . . . 7 4.1 Replacing the Front Housing . . . . . . . . . . . . . . 7 4.2 Replacing the Mains Cable Socket . . . . . . . . . 9 4.3 Replacing the User Interface . . . . . . . . . . . . . . 9 4.4 Replacing the Compressor . . . . . . . . . . . . . . . 10 4.5 Replacing the PCB . . . . . . . . . . . . . . . . . . . . . . . 11 4.6 Replacing the CPR Connector. . . . . . . . . . . . .14 4.7 Replacing the Tubbing Set . . . . . . . . . . . . . . . .14 4.8 Replacing the Motor . . . . . . . . . . . . . . . . . . . . .15 4.9 Replacing the Power Switch . . . . . . . . . . . . . .16 4.10 Replacing the Bottom Housing . . . . . . . . . . . .17 4.11 Replacing the Fuses . . . . . . . . . . . . . . . . . . . . .17
5 Service | Mattress . . . . . . . . . . . . . . . . . . . . . . . . .18 5.1 Replacing the CPR Connector. . . . . . . . . . . . .18 5.2 Replacing the Air Cell Set. . . . . . . . . . . . . . . . .18

1 General
1.1 Introduction
This document contains important information about assembly, adjustment and advanced maintenance of the product. To ensure safety when handling the product, read this document and the user manual carefully and follow the safety instructions.
Find the user manual on Invacare's website or contact your Invacare representative. See addresses at the end of this document.
Invacare reserves the right to alter product specifications without further notice.
Before reading this document, make sure you have the latest version. You find the latest version as a PDF on the Invacare website.
For pre-sale and user information, see the user manual.
For more information about the product, for example, product safety notices and product recalls, contact your Invacare representative. See addresses at the end of this document.
1.2 Symbols in this Document
Symbols and signal words are used in this document and apply to hazards or unsafe practices which could result in personal injury or property damage. See the information below for definitions of the signal words.
WARNING! Indicates a hazardous situation that could result in serious injury or death if it is not avoided.
CAUTION! Indicates a hazardous situation that could result in minor or slight injury if it is not avoided.
IMPORTANT! Indicates a hazardous situation that could result in damage to property if it is not avoided.
Tips and Recommendations Gives useful tips, recommendations and information for efficient, trouble-free use.

Invacare® Softform Active® 2 Rx
1.3 Preliminary System Check
Before commencing any service procedure, the following preliminary verifications should be completed to ensure the system fault or failure is not due to an user oversight.
1. Confirm the mains cable is firmly attached and the system is connected to a working power source.
2. Make sure the handle is secured to the control unit. All three connectors should be firmly inserted.
3. Remove the mattress top cover. Ensure the cardiopulmonary resuscitation (CPR) label is firmly attached.
4. Check that each air cell and side bolster is firmly attached to the internal air tubes.
Once the preliminary system check is complete, proceed with the service and repair as outlined in the following procedures.

4

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2 Safety
2.1 General Safety Information
WARNING! Risk of injury or damage to property ­ The procedures in this manual must only be performed by a qualified technician. ­ Use only original accessories and spare parts. ­ Do not handle this product or any available optional equipment without first completely reading and understanding these instructions and any additional instructional material such as user manuals, installation manuals or instruction sheets supplied with this product or optional equipment. ­ After each assembly, check that all fittings are properly tightened and that all parts have the correct function.
WARNING! Risk of contamination ­ Clean and disinfect the product before servicing.
IMPORTANT! Assembly of accessories might not be described in this service manual. Refer to the manual, delivered with the accessory. ­ Additional manuals are available on request. See addresses at the end of this document.
IMPORTANT! Replacement parts - for this product family - are only available as a kit. Always use the complete new kit when replacing a part. ­ Spare parts kits can be ordered from Invacare. Refer to your local Invacare website to access the electronic spare parts catalogue (ESPC).
IMPORTANT! Refer to the user manual of this product for information on: ­ Technical data ­ Product components ­ Labels ­ Additional safety instructions ­ Cleaning and disinfection instructions
The information contained in this document is subject to change without notice.

Invacare® Softform Active® 2 Rx
2.2 Personal Safety Information
These safety instructions are intended to help avoid accidents during work and must be observed under all circumstances.
All employees coming into contact with contaminated products must regularly consult a company doctor. Work clothing and personal protective equipment must be available in necessary quantities and be in proper condition. Reliable hand and surface disinfection must be ensured.
WARNING! Risk of contamination ­ Clean and disinfect the product before carrying out repairs.
2.3 Electrical Safety Check
IMPORTANT! Regular electrical checks according to EN 62353 (VDE0751) must be carried out in line with national requirements.
Inspect all electronic components for damage to the casing or cable, test functions and check for stray current.

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3 Digital Control Unit
3.1 Components' Overview
Fig. 3-1
A User's interface
I H G

Invacare® Softform Active® 2 Rx
3.2 Circuit Board (PCB) Overview
JKL A

Fig. 3-3
M

O

N

Fig. 3-3

B

J Power switch connector

C

K Micro switch connector

D

L 6-pin user's interface connector

E

M Compressor connector

N Motor connector

O Fuses connector

F

Fig. 3-2
B Top housing C User's interface circuit board (UIPCB) D Compressor E IEC1 Mains socket F Bottom housing G Circuit board (PCB) H Air tube connector I Motor
1 International Electrotechnical Commission Standards 6

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4 Service | Digital Control Unit
4.1 Replacing the Front Housing Refers to spare parts kit SP1633237
Risk of damaging the PCB by electrostatic discharge Handle PCB's only in Electrostatic Protected Areas
PH1 Phillips key 14 mm Open-ended wrench
1. Switch off the control unit and disconnect from mains supply.
2. Turn the unit upside down. 3. Loosen and remove the four screws A.
A

Invacare® Softform Active® 2 Rx
A

A
4. Remove the bottom housing. 5. Loosen and remove the two screws B fixing the
motor to the front housing.
B

A
Fig. 4-1
B

6. Loosen and remove the three screws C fixing the compressor to the front housing.
60129676-B

Fig. 4-2

C

C

Fig. 4-3

C
7

7. Loosen and remove the four screws D fixing the PCB to the front housing.
8. Unplug all wires.
9. Unplug the four wires - brown E, black F, red G and blue H - connected to the fuse holders I, located on the front housing's bottom right side. Risk of malfunction or damage to the Control Unit Ensure the brown E, black F, red G and blue H wires are plugged back into their original positions.
10. Using the indicated wrench, loosen and remove the fuse holders I from the front housing.
11. Remove the digital control's label from the front housing.

Invacare® Softform Active® 2 Rx

D

D

D

D

Fig. 4-4

F E
Fig. 4-5

G H
I

12. Loosen and remove the seven screws J from the front housing.
13. Remove the User's interface from the front housing. Discard the defective front housing.
14. Place the User's interface in the new front housing. Position and tighten the provided screws.

J J

J J

JJJ

15. Place the unit with the Invacare logo facing forward and install the new digital control's stick-on label as illustrated.
16. Place and secure the remaining components on the new front housing in the reverse order to which they have been removed from the old one (see steps 5 to 10).
17. Reinstall the bottom housing.
8

Fig. 4-6

Fig. 4-7

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4.2 Replacing the Mains Cable Socket Refers to spare parts kit SP1633111
Risk of damaging the PCB by electrostatic discharge Handle PCB's only in Electrostatic Protected Areas
PH1 Phillips key 1. Switch off the control unit and disconnect from
mains supply. 2. Remove the bottom housing (see 4.1). 3. Unplug the brown A and blue B wires from the
defective mains socket.
Risk of malfunction or damage to the Control Unit Ensure the brown A and blue B wires are plugged back into their original positions.
4. Plug the brown A and blue B wires to the new mains socket C, ensuring they are installed in the original position. Slide the socket into its slit.
5. Reinstall the bottom housing.
4.3 Replacing the User Interface Refers to spare parts kit SP1633233 Risk of damaging the PCB by electrostatic discharge
Handle PCB's only in Electrostatic Protected Areas
PH1 Phillips key 1. Switch off the control unit and disconnect from
mains supply. 2. Remove the bottom housing (see 4.1). 3. Remove the user's interface label from the front
housing.
60129676-B

Invacare® Softform Active® 2 Rx
A B
Fig. 4-8
C
Fig. 4-9
Fig. 4-10
9

4. Unplug wires A, silicon tube B, and wires C from the UIPCB.
5. Loosen and remove the seven screws fixing the interface label to the front housing (see 4.1, step 12).
6. Remove the non-functioning UIPCB from the housing.
7. Install the new User's interface, which includes a new - already attached - UIPCB, on the front housing.
8. Position and tighten the provided screws. 9. Plug wires A, silicon tube B, and wires C into
the new UIPCB. 10. Reinstall the bottom housing (see 4.1). 11. Place the unit with the Invacare logo facing
forward and install the new digital control's stick-on label as illustrated.
4.4 Replacing the Compressor Refers to spare parts kit SP1633124
Risk of damaging the PCB by electrostatic discharge Handle PCB's only in Electrostatic Protected Areas
PH1 Phillips key Wire clippers 1. Switch off the control unit and disconnect from mains supply. 2. Remove the bottom housing (see 4.1). 3. Loosen and remove the three screws A fixing the compressor to the front housing.
10

Invacare® Softform Active® 2 Rx
AB C
Fig. 4-11

Fig. 4-12

A

A

Fig. 4-13

A
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4. Carefully unplug the silicon tube B and cut the cable tie C using the wire clippers.
B C
5. Unplug the compressor wire D from the PCB. 6. Remove the non-functioning compressor from
the housing and install the new one. 7. Position and tighten the provided screws. 8. Plug the silicon tube to the compressor. 9. Plug the mains wire to the PCB. 10. Secure the wires with the provided cable ties.
Cut the excess cable tie length. 11. Reinstall the bottom housing.
4.5 Replacing the PCB Refers to spare parts kit SP1633122 Risk of damaging the PCB by electrostatic discharge
Handle PCB's only in Electrostatic Protected Areas
PH1 Phillips key 1. Switch off the control unit and disconnect from
mains supply. 2. Remove the bottom housing (see 4.1). 3. Unplug silicon tube A connecting the T-valve to
the compressor, tube B from the CPR connector, and the pressure tube C from the UIPCB. 4. Remove the CPR connector from its slit and untangle the silicone tubes around the motor.
B
60129676-B

Invacare® Softform Active® 2 Rx
Fig. 4-14
D
Fig. 4-15
C A
Fig. 4-16
11

5. Unplug the black and green wires D from the
microswitch. 6. Loosen and remove the four screws fixing the
PCB to the front housing.

Invacare® Softform Active® 2 Rx

D

D

Fig. 4-17

7. Unplug the yellow motor wire E from the PCB. 8. Slide the PCB from under the microswitch and
remove it from the housing. Unplug the five remaining wires from the PCB. Discard the non-functioning PCB.
9. Connect the five cables to the new PCB, in their original position: green and black power switch wire F, green and black micro switch wire G, 6-pin user interface wire H, red compressor wires I and red and black fuse holder wire J.
10. Install the new PCB on the front housing, ensuring the yellow motor wire E goes under it.
11. Install the provided screws and tighten them. 12. Plug the yellow motor wire to its original position. 13. Plug the microswitch wires (see step 5).
14. Place the longer silicon tube (the one with the T-valve), counterclockwise, around the motor.

E
Fig. 4-18
FG H

J

I

Fig. 4-19

Fig. 4-20

12

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15. Pick the longer tube connected to the CPR connector B, put it around the motor, clockwise, and plug it back to the connector, threading it under the microswitch wires D.
16. Install the CPR connector in its place, making sure the longer silicon tube is underneath.

Invacare® Softform Active® 2 Rx

D

D

B

Fig. 4-21

17. Slide the T-valve underneath the microswitch, connect the wider tube to the compressor, and the thinner one to the user interface, making sure it goes under all the other tubes.
18. Reinstall the bottom housing.

Fig. 4-22 Fig. 4-23

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13

4.6 Replacing the CPR Connector Refers to spare parts kit SP1633238
Risk of damaging the PCB by electrostatic discharge Handle PCB's only in Electrostatic Protected Areas
PH1 Phillips key
1. Switch off the control unit and disconnect from mains supply.
2. Remove the bottom housing (see 4.1). 3. Unplug both silicon tubes A from the connector. 4. Discard the defective connector. 5. Reinstall the silicon tubes to the new connector
and slide it into the slit. Ensure no tube is kinked or clamped. 6. Reinstall the bottom housing.

4.7 Replacing the Tubbing Set
Refers to spare parts kit SP1633112
Risk of damaging the PCB by electrostatic discharge Handle PCB's only in Electrostatic Protected Areas

PH1 Phillips key

1. Switch off the control unit and disconnect from

mains supply.

2. Remove the bottom housing (see 4.1).

3. Unplug tubes A to G. Discard them.

4. Install the 320 mm long tube on one side of the

T-valve and the 40 mm long tube on the opposite

side. Connect the third (smaller diameter) tube

both to the T-valve and to the UIPCB. 5. Install remaining tubes to their original positions

A

(see 4.5, steps 14 - 17).

B

6. Reinstall the bottom housing.

C

D

14

Invacare® Softform Active® 2 Rx
A A
Fig. 4-24

E

F G
Fig. 4-25

60129676-B

4.8 Replacing the Motor Refers to spare parts kit SP1633126
Risk of damaging the PCB by electrostatic discharge Handle PCB's only in Electrostatic Protected Areas
PH1 Phillips key
1. Switch off the control unit and disconnect from mains supply.
2. Remove the bottom housing (see 4.1). 3. Unplug the three silicon tubes A connected to
the motor.
A

Invacare® Softform Active® 2 Rx
A A

4. Unplug the black B and green C wires from the microswitch.
Risk of malfunction or damage to the Control Unit Ensure the black B and green C wires are plugged back into their original positions.
5. Unplug the yellow motor wire from the PCB (see Fig. 4-18).
6. Loosen and remove the screws D fixing the motor to the front housing.
7. Discard the non-functioning motor. 8. Install the new motor on its position. 9. Position and tighten the provided screws. 10. Plug tubes A and the wires to the new motor. 11. Reinstall the bottom housing.

Fig. 4-26
B C
Fig. 4-27
D D

60129676-B

Fig. 4-28
15

4.9 Replacing the Power Switch Refers to spare parts kit SP1633123
Risk of damaging the PCB by electrostatic discharge Handle PCB's only in Electrostatic Protected Areas
PH1 Phillips key
1. Switch off the control unit and disconnect from mains supply.
2. Remove the bottom housing (see 4.1). 3. Unplug the red A, green B and two black C wires
from the defective power switch. Discard it.
Risk of malfunction or damage to the Control Unit Ensure the red A, green B and two black C wires are plugged back into their original positions.
4. Plug the red A, green B and two black C wires back to their original positions on the new power switch.
5. Slide the switch into the slit. 6. Reinstall the bottom housing.

Invacare® Softform Active® 2 Rx
C B
A

Fig. 4-29

16

60129676-B

4.10 Replacing the Bottom Housing
Refers to spare parts kit SP1633246
Risk of damaging the PCB by electrostatic discharge Handle PCB's only in Electrostatic Protected Areas

PH1 Phillips key
1. Switch off the control unit and disconnect from mains supply.
2. Remove the bottom housing (see 4.1). 3. Install the new bottom housing. 4. Position and tighten the provided screws.
4.11 Replacing the Fuses Refers to spare parts kit SP1633143

PH1 Phillips key

1. Switch off the control unit and disconnect from

mains supply.

A

2. Turn the unit upside down.

A

3. Unscrew the fuse holders A. Remove them from

the unit.

4. Remove the fuses from their holders. Discard the defective fuses.
5. Install the new fuses on their holders.
6. Position the fuse holders back to the unit and tighten them.

Invacare® Softform Active® 2 Rx
Fig. 4-30

Fig. 4-31

60129676-B

17

5 Service | Mattress
5.1 Replacing the CPR Connector
Refers to spare parts kit SP1633708
1. Switch off the control unit and disconnect from mains supply.
2. Open the zipper of the mattress and remove the top cover.
3. Remove the orange castellated foam insert. 4. Find the CPR connector at the mattress foot end.
Unplug it at the tube's extremities A. 5. Slide the defective connector off its sleeve and
replace it with the new one. 6. Plug the new connector onto the tube extremities. 7. Place the foam insert back on top of the mattress
and close the mattress cover's zipper.

5.2 Replacing the Air Cell Set
Refers to spare parts kits: SP1538771, SP1629717,
SP1639718, SP1639719

1. Switch off the control unit and disconnect from

mains supply.

2. Open the zipper of the mattress and remove

the top cover.

3. Remove the orange castellated foam insert.

4. Find the CPR connector at the mattress foot

end. Unplug it at the tube's extremities (see 5.1).

5. Detach the tubes connected to the T-valve A

located on the penultimate air cell.

A

Invacare® Softform Active® 2 Rx
A A
Fig. 5-1
A

6. Slide the T-valve through the strap's hole. 7. Thread the strap through the buckle B positioned
on the blue foam's lower side. 8. Discard the defective air cell set. 9. Repeat steps 5 to 7 for the five remaining T-valves. 10. Install the new air cell set and secure it with the
provided straps and buckles. 11. Place the foam layer back on top of the mattress
and close the mattress cover's zipper.
18

Fig. 5-2

B

Fig. 5-3

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Invacare® Softform Active® 2 Rx

60129676-B

19

Belgium & Luxemburg: Invacare nv Autobaan 22 B-8210 Loppem Tel: (32) (0)50 83 10 10 Fax: (32) (0)50 83 10 11 belgium@invacare.com www.invacare.be
Italia: Invacare Mecc San s.r.l., Via dei Pini 62, I-36016 Thiene (VI) Tel: (39) 0445 38 00 59 Fax: (39) 0445 38 00 34 italia@invacare.com www.invacare.it
Schweiz / Suisse / Svizzera: Invacare AG Benkenstrasse 260 CH-4108 Witterswil Tel: (41) (0)61 487 70 80 Fax: (41) (0)61 487 70 81 switzerland@invacare.com www.invacare.ch
United Kingdom: Invacare Limited Pencoed Technology Park, Pencoed Bridgend CF35 5AQ Tel: (44) (0) 1656 776 222 Fax: (44) (0) 1656 776 220 uk@invacare.com www.invacare.co.uk

Danmark: Invacare A/S Sdr. Ringvej 37 DK-2605 Brøndby Tel: (45) (0)36 90 00 00 Fax: (45) (0)36 90 00 01 denmark@invacare.com www.invacare.dk
Ireland: Invacare Ireland Ltd, Unit 5 Seatown Business Campus Seatown Road, Swords, County Dublin Tel: (353) 1 810 7084 Fax: (353) 1 810 7085 ireland@invacare.com www.invacare.ie
Suomi: Camp Mobility Patamäenkatu 5, 33900 Tampere Puhelin 09-35076310

Deutschland: Invacare GmbH, Alemannenstraße 10 D-88316 Isny Tel: (49) (0)7562 700 0 Fax: (49) (0)7562 700 66 kontakt@invacare.com www.invacare.de
Norge: Invacare AS Grensesvingen 9, Postboks 6230, Etterstad N-0603 Oslo Tel: (47) (0)22 57 95 00 Fax: (47) (0)22 57 95 01 norway@invacare.com www.invacare.no
Sverige: Invacare AB Fagerstagatan 9 S-163 53 Spånga Tel: (46) (0)8 761 70 90 Fax: (46) (0)8 761 81 08 sweden@invacare.com www.invacare.se

España: Invacare SA c/Areny s/n, Polígon Industrial de Celrà E-17460 Celrà (Girona) Tel: (34) (0)972 49 32 00 Fax: (34) (0)972 49 32 20 contactsp@invacare.com www.invacare.es
Portugal: Invacare Lda Rua Estrada Velha, 949 P-4465-784 Leça do Balio Tel: (351) (0)225 1059 46/47 Fax: (351) (0)225 1057 39 portugal@invacare.com www.invacare.pt
Österreich: Invacare Austria GmbH Herzog-Odilo-Straße 101 A-5310 Mondsee-Tiefgraben Tel: (43) 6232 5535 0 Fax: (43) 6232 5535 4 info-austria@invacare.com www.invacare.at

Invacare UK Operations Limited Pencoed Technology Park, Pencoed Bridgend CF35 5AQ UK
Invacare Portugal, Lda Rua Estrada Velha, 949 4465-784 Leça do Balio Portugal

60129676-B

2021-11-23

*60129676B*



References

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