Verizon Fios TV Setup Instructions
This guide provides instructions for setting up your Verizon Fios TV Video Media Server (VMS1100) and Media Clients (IPC1100).
Video Media Server (VMS1100) Setup
Note: Install and connect the Video Media Server (VMS1100) first. Then connect any Media Clients (IPC1100).
Disconnect your existing set-top box. Set it aside along with the power cord to pack up later.
Connect your new VMS:
- Connect the coax cable from the VMS to a coax outlet.
- Connect the HDMI cable from the VMS to your TV.
- Connect the power cord from the VMS to an electrical outlet.
Alternate connection option using composite cables:
If your TV is not HDMI compatible, connect the composite cables instead. Ensure you match the cable colors (red, white, yellow) to the corresponding ports on the back of the VMS and TV.
Activate your VMS: Turn on your VMS and your TV. Follow the on-screen instructions for activation.
Program your Fios TV Remote: The remote is preprogrammed for Fios TV set-top boxes. For universal remote features, pair the remote with your TV. On the Fios TV remote, press Menu, then navigate to Customer Support > Top Support Tools > Program Remote.
Pack your old VMS: Place your old VMS and power cord in the shipping box from your new equipment, especially if completing a swap.
Seal the box: Secure the box with your old equipment. Apply the provided return label over the original shipping label. Refer to the return label for instructions on where to take your package.
Media Client (IPC1100) Setup
Note: Install and connect any Media Clients (IPC1100) after installing and connecting the Video Media Server (VMS1100).
Disconnect your existing set-top box. Set it aside along with the power cord to pack up later.
Connect your new Media Client:
- Connect the coax cable from your Media Client to a coax outlet.
- Connect the HDMI cable from your Media Client to your TV.
- Connect the power cord from your Media Client to an electrical outlet.
Alternate connection option using composite cables:
If your TV is not HDMI compatible, connect the composite cables instead. Ensure you match the cable colors (red, white, yellow) to the corresponding ports on the back of the Media Client and TV.
Activate your Media Client: Turn on your Media Client and your TV. Follow the on-screen instructions for activation.
Program your Fios TV Remote: The remote is preprogrammed for Fios TV set-top boxes. For universal remote features, pair the remote with your TV. On the Fios TV remote, press Menu, then navigate to Customer Support > Top Support Tools > Program Remote.
Pack your old Media Client: Place your old Media Client and power cord in the shipping box from your new equipment, especially if completing a swap.
Seal the box: Secure the box with your old equipment. Apply the provided return label over the original shipping label. Refer to the return label for instructions on where to take your package.
Support Information
For setup help, answers to common Fios questions, and more, visit verizon.com/support.