GE APPLIANCES CM22 Chest Freezers Owner's Manual

Owner's Manual for GE APPLIANCES models including: FCM16, CM22, Chest Freezers, CM22 Chest Freezers, Freezers

File Info : application/pdf, 16 Pages, 419.13KB

2111038L

CHEST FREEZERS

SAFETY INFORMATION . . . . . . . . .3
USING THE FREEZER
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Defrosting Instructions . . . . . . . . . . . . . . . . .7
CARE AND CLEANING . . . . . . . . . . .8
INSTALLATION . . . . . . . . . . . . . . . . . . 10
TROUBLESHOOTING TIPS. . . . . . 11
Normal Operating Characteristics . . . . . . . 13
LIMITED WARRANTY . . . . . . . . . . . 15
CONSUMER SUPPORT . . . . . . . . . . 16

OWNER'S MANUAL AND INSTALLATION
INSTRUCTIONS
Chest--Manual Defrost Models: FCM16, FCM22
ENGLISH/FRANÇAIS/ ESPAÑOL

Write the model and serial numbers here:
Model # _________________
Serial # _________________
You can find the rating label on the right hand side of the freezer above the machine compartment cover.
GE is a trademark of the General Electric Company. Manufactured under trademark license. 49-1000372 Rev. 1 05-19 GEA

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we're happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we
can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner's Manual. You may also mail in the pre-printed registration
card included in the packing material.

49-1000372 Rev. 1

SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING To reduce the risk of fire, explosion, electric shock, or injury when using your freezer, follow
these basic safety precautions:

7KLVIUHH]HUPXVWEHSURSHUO\LQVWDOOHGDQGORFDWHGLQ 7RSUHYHQWVXIIRFDWLRQDQGHQWUDSPHQWKD]DUGVWR

accordance with the Installation Instructions before it

children, remove the lid from any freezer before

is used.

disposing of it or discontinuing its use.

8QSOXJWKHIUHH]HUEHIRUHPDNLQJUHSDLUVRU cleaning. NOTE: Power to the freezer cannot be disconnected by any setting on the control panel. NOTE: Repairs must be performed by a qualified Service Professional.
5HSODFHDOOSDUWVDQGSDQHOVEHIRUHRSHUDWLQJ

7RDYRLGVHULRXVLQMXU\RUGHDWKFKLOGUHQVKRXOGQRW stand on, or play in or with the appliance.
&KLOGUHQDQGSHUVRQVZLWKUHGXFHGSK\VLFDOVHQVRU\ or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved.

'RQRWVWRUHRUXVHJDVROLQHRURWKHUIODPPDEOH vapors and liquids in the vicinity of this or any other appliance.
'RQRWVWRUHH[SORVLYHVXEVWDQFHVVXFKDVDHURVRO cans with a flammable propellant in this appliance.
'RQRWXVHDQH[WHQVLRQFRUG

7KLVDSSOLDQFHLVLQWHQGHGWREHXVHGLQKRXVHKROG and similar applications such as: staff kitchen areas LQVKRSVRIILFHVDQGRWKHUZRUNLQJHQYLURQPHQWV IDUPKRXVHVE\FOLHQWVLQKRWHOVPRWHOVEHG EUHDNIDVWDQGRWKHUUHVLGHQWLDOHQYLURQPHQWV catering and similar non-retail applications.

CAUTION To reduce the risk of injury when using your freezer, follow these basic safety precautions.

'RQRWFOHDQIUHH]HUZLWKZDUPZDWHUZKHQLWLV cold. Components may break if exposed to sudden temperature changes or impact, such as bumping or dropping.
.HHSILQJHUVRXWRIWKH³SLQFKSRLQW´DUHDV clearances between the lid and cabinet are necessarily small. Be careful closing lid when children are in the area.

'RQRWWRXFKWKHFROGVXUIDFHVLQWKHIUHH]HU compartment when hands are damp or wet, skin may stick to these extremely cold surfaces.
'RQRWUHIUHH]HIUR]HQIRRGVZKLFKKDYHWKDZHG completely.

INSTALLATION

WARNING

FIRE OR EXPLOSION HAZARD Flammable Refrigerant

This appliance contains isobutane refrigerant, also known as R600a, a natural gas with high environmental compatibility. However, it is also combustible. Adhere to the warnings below to reduce the risk of injury or property damage.
1. When handling, installing and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.
2. Service shall only be performed by authorized VHUYLFHSHUVRQQHO8VHRQO\PDQXIDFWXUHUDXWKRUL]HG service parts.
3. 'LVSRVHRIUHIULJHUDWRULQDFFRUGDQFHZLWKWKH Federal and Local Regulations. The flammable refrigerant and insulation material used in this product require special disposal procedures. Contact your local authorities for the environmentally safe

disposal of your refrigerator
4. .HHSYHQWLODWLRQRSHQLQJVLQWKHDSSOLDQFH enclosures or in the built-in structure clear of obstruction.
5. To remove frost, scrape with a plastic or wood VSDWXODRUVFUDSHU'RQRWXVHDQLFHSLFNRUDPHWDO or sharp-edged instrument as it may puncture the freezer liner and then the flammable refrigerant tubing behind it.
6. 'RQRWXVHHOHFWULFDODSSOLDQFHVLQVLGHWKHIRRG storage compartment of the appliance.
7. 'RQRWXVHDQ\HOHFWULFDOGHYLFHWRGHIURVW\RXU freezer.

READ AND SAVE THESE INSTRUCTIONS

49-1000372 Rev. 1

SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
CONNECTING ELECTRICITY

WARNING

ELECTRICAL SHOCK HAZARD

Plug into a grounded 3-prong outlet.

'RQRWUHPRYHWKHJURXQGSURQJ

'RQRWXVHDQDGDSWHU

'RQRWXVHDQH[WHQVLRQFRUG

Failure to follow these instructions can result in death, fire, or electrical shock.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.

The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.
Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.
Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.
The freezer should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.

A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded electrical supply is required. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.
Never unplug your freezer by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.
Immediately discontinue use of a damaged supply cord. If the supply cord is damaged, it must be replaced by a qualified service professional with an authorized service part from the manufacturer.
When moving the freezer away from the wall, be careful not to roll over or damage the power cord.

PROPER DISPOSAL OF YOUR OLD APPLIANCE

WARNING SUFFOCATION AND ENTRAPMENT HAZARD

Failure to follow these disposal instructions can result in death or serious injury

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned appliances DUHVWLOOGDQJHURXVHYHQLIWKH\ZLOOVLWIRU³MXVWDIHZ GD\V´,I\RXDUHJHWWLQJULGRI\RXUROGDSSOLDQFH please follow the instructions below to help prevent accidents.

Before You Throw Away Your Old Freezer: Take off the freezer lid.
Leave the baskets in place so that children may not easily climb inside.

Refrigerant and Foam Disposal:
'LVSRVHRIDSSOLDQFHLQDFFRUGDQFHZLWK)HGHUDODQG/RFDO5HJXODWLRQV)ODPPDEOHLQVXODWLRQPDWHULDOXVHG requires special disposal procedures. Contact your local authorities for the environmentally safe disposal of your appliance.

READ AND SAVE THESE INSTRUCTIONS

49-1000372 Rev. 1

USING THE FREEZER: Operation/Features

Operation
Starting the Freezer
1. Clean the inside of the freezer with a mild solution of baking soda and water (see Care and Cleaning).
2. Connect cord to power outlet.

3. Make sure the temperature control is set the midpoint between Cold and Coldest.
4. Allow freezer to operate for at least 6 to 8 hours before placing food inside.

Features

Controls

/('/LJKW

Freezer Status Lights

Alarm Reset

High Temp Power

Cold Coldest

Alarm Reset Button

Yellow Light

Red Light

Green Light

Temperature Control

Freezer Status Lights RED: The red light will turn on automatically when the temperature of the freezer is too high, above 23°F (-5°C) for 60 minutes. It will go off once the temperature is below 20°F (-7°C).
YELLOW: The yellow light will flash when the red temperature light is on. You must press the Alarm Reset Button to turn the yellow light off. If the yellow light is flashing and the red temperature light is off, you have experienced a home power loss. You must press the Alarm Reset Button to turn the yellow light off.
GREEN: The green light is the indicator light and assures you that your freezer is running. If the indicator light is not glowing, immediately check for power interruption, unplugged power cord, open circuit breaker, blown fuse, or burned out indicator light. If the light is burned out, contact service for a replacement.

Alarm Audio alarm indicates that the freezer temperature is too high.
Alarm Reset Button Push the Alarm Reset button to turn the alarm off. Once the button is pushed, the yellow light will stop flashing and the alarm will shut off.
Temperature Control Dial Turn using a coin in the slot to adjust the freezer temperature between Cold and Coldest.
WARNING Freezer must be unplugged to avoid
electriical hazard from power source when installing, cleaning or repairing the freezer

49-1000372 Rev. 1

USING THE FREEZER: Features

Features
Recommended Grounding Method
A 115 Volt, 60 Hz, AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your freezer be SURYLGHG8VHDQRXWOHWWKDWFDQQRWEHWXUQHGRIIE\D VZLWFK'RQRWXVHDQH[WHQVLRQFRUG
Sliding Basket
Store small packages in the basket to avoid losing them in the bottom of the freezer. The basket can be moved from side to side or it can be removed when loading or unloading the food below it. To remove basket, lift it straight up and out. To replace basket, lower basket back into place.
Divider (Optional)
On some models there is a divider in the bottom of the unit. If divider is used, follow the assembly instructions included with the divider.
Key Eject Lock
The lock is spring loaded so the key cannot be left in the lock. To lock or unlock, press the key in while turning. If the key is lost, contact your dealer for a replacement or go to GEApplianceParts.com. Always give the model and serial number of the freezer when requesting a replacement key.
WARNING
To prevent a child from being entrapped, keep the key out of reach of children and away from the freezer.
6

49-1000372 Rev. 1

USING THE FREEZER: 'HIURVWLQJ,QVWUXFWLRQV

Defrosting Instructions

In most climates, defrosting will be necessary only about twice a year.
To have your freezer operate most efficiently, do not SHUPLWPRUHWKDQ´PPWKLFNQHVVRIIURVWRQ average, to accumulate on the walls.
To remove frost, scrape with a plastic or wood spatula or scraper.
'RQRWXVHERLOLQJZDWHUDVLWPD\GDPDJHWKHIUHH]HU

WARNING 5LVNRI¿UHRUH[SORVLRQ Flammable refrigerant used.
To remove frost, scrape with a plastic or wood VSDWXODRUVFUDSHU'RQRWXVHDQLFHSLFNRUDPHWDO or sharp-edged instrument as it may puncture the freezer liner and then the flammable refrigerant tubing behind it.
'RQRWXVHDQ\HOHFWULFDOGHYLFHWRGHIURVW\RXU freezer.

For Complete Defrosting
7XUQWKHWHPSHUDWXUHFRQWUROWRIDUOHIW&2/'VHWWLQJ and unplug the freezer.
2. Remove all food and place it in corrugated boxes, LQVXODWHGEDJVSLFQLFFRROHUVHWF8VHWRZHOVDQG newspapers for insulation as needed.
3. Place a tray (not included) in front of the freezer, beneath the exterior drain plug to collect the water. Pull out the drain plug about 1" until the drain hole on the plug shows completely. Turn the drain plug FORFNZLVHXQWLOWKHDUURZLVSRLQWHGGRZQ8QVFUHZ counterclockwise to remove the interior drain plug. This allows the water to flow out into the tray. NOTE: Water that has accumulated at the bottom of the freezer during defrosting will drain into the tray. Monitor the tray under the drain to avoid overflow.

4. With the lid open, you may choose to use pans of hot tap water (less than 120° F) to speed defrosting. 'LUHFWLQJDLUIURPDQHOHFWULFIDQLQWRWKHIUHH]HUZLOO DOVRKHOS'RQRWSODFHIDQRUDQ\HOHFWULFDOGHYLFHLQ the freezer. Remove large pieces before they melt.
5. Wipe water from walls with a towel or sponge.
6. After defrosting, clean the inside of the freezer (see Care and Cleaning).
7. Replace the drain plugs.
8. Plug in the freezer. Return the temperature control to its previous position and return food to the freezer.

Drain hole

Arrow

WARNING
Freezer must be unplugged to avoid electrical hazard from power source when defrosting unit.

Interior Drain plug

49-1000372 Rev. 1

CARE AND CLEANING

Care And Cleaning

Cleaning Your Freezer
Outside. Protect the paint finish. The finish on the outside of the freezer is a high quality, baked-on paint finish. With proper care, it will stay new-looking and rust-free for years. Apply a coat of appliance polish wax when the freezer is new and then at least twice a year. Appliance polish wax also works well to remove tape residue from freezer surfaces.
Keep the finish clean. Wipe with a clean cloth lightly dampened with appliance polish wax or mild OLTXLGGLVKZDVKLQJGHWHUJHQW'U\DQGSROLVKZLWK DFOHDQVRIWFORWK'RQRWZLSHWKHIUHH]HUZLWKD VRLOHGGLVKZDVKLQJFORWKRUZHWWRZHO'RQRWXVH scouring pads, powdered cleaners, bleach, or cleaners containing bleach.
NOTICE: Care should be taken in moving the freezer away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.

Inside. Clean the inside of your freezer at least once a year. We recommend that the freezer be unplugged before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning in the vicinity of switches, lights or controls.
8VHZDUPZDWHUDQGEDNLQJVRGDVROXWLRQ±DERXWD tablespoon of baking soda to a quart of water. Rinse WKRURXJKO\ZLWKZDWHUDQGZLSHGU\'RQRWXVH FOHDQLQJSRZGHUVRURWKHUDEUDVLYHFOHDQHUV'2127 wash removable parts in a dishwasher.
An open box of baking soda in the freezer will absorb stale freezer odors. Change the box every three months.
CAUTION
'DPSREMHFWVVWLFNWRFROGPHWDO VXUIDFHV'2127WRXFKLQWHULRUPHWDOVXUIDFHVZLWK wet or damp hands.

,Q&DVHRI([WHQGHG3RZHU)DLOXUH
.HHSIUHH]HUOLGFORVHG<RXUIUHH]HUZLOONHHSIRRG frozen for 24 hours provided warm air is not admitted.
,IIUHH]HULVRXWRIRSHUDWLRQIRUKRXUVRUPRUHDGG dry ice. Leave ice in large pieces. Add more ice as required.

CAUTION
Handling of dry ice can cause freezing of the hands--gloves or other protection is recommended.
,IGU\LFHLVQRWDYDLODEOHPRYHIRRGWRDIUR]HQIRRG locker temporarily--until power is restored.

Preparing to Move
'LVFRQQHFWWKHSRZHUFRUGSOXJIURPWKHZDOORXWOHW 5HPRYHIRRGVGHIURVWRQ0DQXDO'HIURVWPRGHOVDQG clean the freezer.
Secure all loose items such as baskets by taping them securely in place to prevent damage.

Be sure freezer stays in upright position during actual moving and during transportation. The freezer must be secured during transportation to prevent movement. Protect outside of freezer with blanket.

49-1000372 Rev. 1

CARE AND CLEANING

Care And Cleaning

Preparing for Vacation
To maintain freezer in operation during vacations, be sure your house power is not turned off. For sure protection of freezer contents, you may want to ask a neighbor to check the power supply and freezer operation every 24 hours.

For extended vacations or absences, you may prefer to move your frozen foods to a storage locker temporarily. If your freezer is to be left empty, disconnect power cord plug from wall outlet. To prevent formation of odors, place open box of baking soda in freezer and leave freezer lid open.

Save Money and Energy
7KHIUHH]HUVKRXOGEHORFDWHG in the coolest area of the room, away from heat-producing appliances or heating ducts, and out of direct sunlight.
/HWKRWIRRGVFRROWRURRP temperature before placing in the freezer. Overloading the freezer forces the compressor to run longer. Foods that freeze too slowly may lose quality or spoil.

%HVXUHWRZUDSIRRGVSURSHUO\DQGZLSHFRQWDLQHUV dry before placing them in the freezer. This cuts down on frost buildup inside the freezer.
)UHH]HUEDVNHWVVKRXOGQRWEHOLQHGZLWKDOXPLQXP foil, wax paper or paper towels. Liners interfere with cold air circulation, making the freezer less efficient.
2UJDQL]HDQGODEHOIRRGWRUHGXFHOLGRSHQLQJVDQG extended searches. Remove as many items as needed at one time, and close the lid as soon as possible.

49-1000372 Rev. 1

INSTALLATION

Preparing of Installation

Read these instructions completely and carefully.

Freezer Location
Your freezer should be conveniently located for day-to-day use in a dry, well-ventilated room.
'RQRWLQVWDOOWKHIUHH]HUZKHUHWKHWHPSHUDWXUHZLOOJR below 0°F (-18°C) or above 110°F (43°C), because it will not maintain proper temperatures.

'RQRWLQVWDOOWKHIUHH]HULQDORFDWLRQH[SRVHGWRUDLQ water or direct sunlight.
Be sure to install your freezer on a floor strong enough to support it when it is fully loaded.

Level Freezer
Level the freezer from side to side and front to back VRWKDWWKHOLGZLOOVHDOSURSHUO\8VHVKLPVWROHYHOWKH freezer if necessary.

NOTE: It should not be necessary to remove the lid during installation. If, for some reason, the hinges need
adjustment, call a professional service company..

Clearances and Ventilation
$OORZDWOHDVW´PPFOHDUDQFHRQERWKVLGHVRI WKHIUHH]HUDQG´PPEHWZHHQWKHEDFNRIWKH freezer and the wall. Leave room above the freezer to open the lid.
.HHSIODPPDEOHPDWHULDOVDQGYDSRUVVXFKDVJDVROLQH away from freezer.

'RQRWFRYHUWKHIUHH]HUZLWKLWHPVVXFKDVEODQNHWV sheets, tablecloths, etc. This reduces air circulation.

Lid Removal
CAUTION LIFTING HAZARD
7KHOLGLVKHDY\8VHERWKKDQGVWRVHFXUHWKHOLGEHIRUH lifting.
CAUTION
HINGE SPRING UNDER TENSION If it is necessary to remove the lid, follow these steps:
1. Remove the lower part of the hinge cover and then remove the upper part.

2. Open the lid to the maximum position. (The hinges are loosest at this position.)
3. Remove the 4 screws from the upper part of the hinge and lid. The 16' freezer has 3 hinges and the 22' freezer has 4 hinges total.
Hinge Screws to be Removed

8SSHU+LQJH Cover
Lower Hinge Cover

4. To reinstall lid follow steps in reverse. Tighten all hinge screws but avoid over-tightening to prevent stripping. Reinstall hinge covers.

49-1000372 Rev. 1

TROUBLESHOOTING TIPS

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem Freezer does not operate Freezer starts/stops too frequently Freezer operates too long
Noisy operation or cabinet vibrates
Freezer temperature too warm
Foods defrosting
Freezer temperature too cold

Possible Causes
Temperature control set to Cold position.
Freezer is unplugged.
The fuse is blown/circuit breaker is tripped.
Lid left open.
Too frequent or too long lid openings.
Temperature control set too cold.
Lid left open.
Too frequent or too long lid openings.
Temperature control set too cold.
Inadequate air circulation space around cabinet.
Room or outside weather is hot.
Freezer has been disconnected recently for a period of time.
Large amounts of warm or hot food have been stored recently.
Floor may be weak, causing freezer to vibrate when compressor is on.
Cabinet is not positioned solidly on floor.
Freezer is touching the wall.
Lid left open.
Too frequent or too long lid openings.
Temperature control is set too warm.
Large amounts of water or hot food may have been stored recently.
Freezer has been disconnected recently.
Temperature control set to Cold position.
Freezer is unplugged.
The fuse is blown/circuit breaker is tripped.
Lid left open.
Too frequent or too long lid openings.
Temperature control set too cold.

What To Do Move the control to a colder temperature setting.
Push the plug completely into the outlet. Replace fuse or reset the breaker.
Check to see if package is holding lid open. Open the lid less often.
See About the operation of your freezer. Check to see if package is holding lid open. Open the lid less often.
See About the operation of your freezer. See Preparing to install the freezer.
It's normal for the freezer to work harder under these conditions. It takes 6-8 hours for the freezer to cool down completely. Warm food will cause the freezer to run more until the desired temperature is reached Check to make sure freezer is located on solid floor and use shims, as needed, to level the unit.
6HH3UHSDULQJWRLQVWDOOWKHIUHH]HU8VHVKLPVDV needed, to level the unit. Level freezer or move slightly. See Level Freezers. Check to see if package is holding lid open. Open the lid less often.
Turn control to a colder setting. Allow several hours for the temperature to stabilize. Wait until the freezer has had a chance to reach its selected temperature.
Freezer requires 6-8 hours to cool down completely.
Move the control to a colder temperature setting.
Push the plug completely into the outlet. Replace fuse or reset the breaker.
Check to see if package is holding lid open. Open the lid less often.
See About the operation of your freezer.

49-1000372 Rev. 1

TROUBLESHOOTING TIPS

Troubleshooting Tips... Before you call for service

Problem Moisture forms on outside of cabinet
Interior light does not work Lid won't fully close by itself Slow starting time after being off ([FHVVLYHIURVWEXLOGXS
)UHH]HUH[WHUQDOVXUIDFH temperature is warm
Louder sound levels whenever freezer is on
Higher sound levels when compressor comes on Popping or cracking sound when compressor comes on Bubbling or gurgling sound, like boiling water
Moisture forms on inside freezer walls
Odors in freezer

Possible Causes
Not unusual during periods of high humidity.
Lid may not be seating properly, causing cold air from inside the freezer to meet warm moist air from the outside.
No power at outlet.
Freezer is unplugged.
Package holding lid open.
Built-in overload protection.
Lid left open.
Too frequent or too long lid openings.
Not unusual during periods of high humidity.
7KHH[WHUQDOIUHH]HUZDOOVFDQ be as much as 30°F warmer than room temperature.
Modern freezers have increased storage capacity and more stable temperatures. They require a highefficiency compressor.
Freezer operates at higher pressures during the start of the ON cycle.
0HWDOSDUWVXQGHUJRH[SDQVLRQ and contraction, as in hot water pipes.
Refrigerant (used to cool freezer) is circulating throughout the system.
Weather is hot and humid, which increases internal rate of frost buildup.
Lid may not be seating properly.
Lid is kept open too long, or is opened too frequently.
Interior needs to be cleaned.
Foods with strong odors are in the freezer.

What To Do Wipe surface dry.
See Preparing to install the freezer.
Replace fuse or reset the breaker. Push the plug completely into the outlet. Move package to a different location.
This is normal after being off.
Check to see if package is holding lid open. Open the lid less often.
Wipe surface dry.
This is normal while the compressor works to transfer heat from inside the freezer cabinet. This is normal. When the surrounding noise level is low, you might hear the compressor running while it cools the interior.
This is normal. Sound will level off or disappear as freezer continues to run.
This is normal. Sound will level off or disappear as freezer continues to run.
This is normal.
This is normal.
See Preparing to install the freezer. Open the lid less often.
Clean interior with sponge, warm water and baking soda. Cover the food tightly.

49-1000372 Rev. 1

TROUBLESHOOTING TIPS

Troubleshooting Tips... Before you call for service
Normal Operating Characteristics
These things are normal and do not indicate a need for service. $ZDUPFDELQHWH[WHULRUDVWKHUHIULJHUDWLRQV\VWHP
transfers heat from the inside to the outside through the exterior cabinet walls. 7KHVRXQGRIWKHKLJKHIILFLHQF\FRPSUHVVRUPRWRU

49-1000372 Rev. 1

NOTES

Notes

49-1000372 Rev. 1

LIMITED WARRANTY

Freezer Limited Warranty
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at geappliances.com/service, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. In Canada, call 800.661.1616.

For the Period of:
One Year From the date of the original purchase

GE Appliances Will Replace
Any part of the freezer which fails due to a defect in materials or workmanship. 'XULQJWKH limited one-year warranty, GE Appliances will also provide, free of charge, all labor and related service to replace the defective part.

What GE Appliances Will Not Cover:

Service trips to your home to teach you how to use the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
Loss of food due to spoilage.
Damage caused after delivery.

Replacement of house fuses or resetting of circuit breakers.
Damage to the product caused by accident, fire, floods or acts of God.
Incidental or consequential damage caused by possible defects with this appliance.
Product not accessible to provide required service.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
For US Customers: This limited warranty is extended to the original purchaser and any succeeding owner for products SXUFKDVHGIRUKRPHXVHZLWKLQWKH86$,IWKHSURGXFWLVORFDWHGLQDQDUHDZKHUHVHUYLFHE\D*($SSOLDQFHV$XWKRUL]HG Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.
Warrantor: GE Appliances, a Haier company Louisville, KY 40225
For Customers in Canada: This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. In-home warrant service will be provided in areas where it is available and deemed reasonable by Mabe to provide.
Warrantor Canada: MC Commercial, Burlington, Ontario, L7R 5B6

Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

49-1000372 Rev. 1

CONSUMER SUPPORT

Consumer Support
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support VHUYLFHVGHVLJQHGIRU\RXUFRQYHQLHQFH,QWKH86GEAppliances.com In Canada: GEAppliances.ca
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. ,QWKH86GEAppliances.com/register In Canada: 3URGVXSSRUWPDEHFDFUP3URGXFWV3URGXFW5HJLVWUDWLRQDVS[
Schedule Service
Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at \RXUFRQYHQLHQFHDQ\GD\RIWKH\HDU,QWKH86GEAppliances.com/service or call 800.432.2737 during normal business hours. In Canada: GEAppliances.ca/en/support/service-request or call 800.561.3344
([WHQGHG:DUUDQWLHV
Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your ZDUUDQW\H[SLUHV,QWKH86*($SSOLDQFHVFRPH[WHQGHGZDUUDQW\or call 800.626.2224 during normal business hours. In Canada: *($SSOLDQFHVFDHQVXSSRUWSXUFKDVHH[WHQGHGZDUUDQW\ or call 800.290.9029
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes 9,6$0DVWHU&DUGDQG'LVFRYHUFDUGVDUHDFFHSWHG2UGHURQOLQHWRGD\KRXUVHYHU\GD\ ,QWKH86GEApplianceparts.com or by phone at 877.959.8688 during normal business hours. Instructions contained in this manual cover procedures to be performed by any user. Other servicing JHQHUDOO\VKRXOGEHUHIHUUHGWRTXDOLILHGVHUYLFHSHUVRQQHO&DXWLRQPXVWEHH[HUFLVHGVLQFHLPSURSHU servicing may cause unsafe operation. Customers in Canada should consult the yellow pages for the nearest Mabe service center, visit our website at GEAppliances.ca/en/products/parts-filters-accessories or call 800.661.1616.
Contact Us
If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including your phone number, or write to: ,QWKH86*HQHUDO0DQDJHU&XVWRPHU5HODWLRQV_*($SSOLDQFHV$SSOLDQFH3DUN_/RXLVYLOOH.< GEAppliances.com/contact ,Q&DQDGD'LUHFWRU&RQVXPHU5HODWLRQV0DEH&DQDGD,QF_6XLWH)DFWRU\/DQH_0RQFWRQ1%(&0 GEAppliances.ca/en/contact-us

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References

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