Additional Service
Disassembly or service of the air compressor beyond what is covered in this manual is not recommended. If additional service is required, contact your nearest Authorized Warranty Service Center.
Accessories
Recommended accessories for use with your tool are available for purchase from your local dealer or authorized service center. If you need assistance in locating any accessory for your tool, please call 1-888-895-4549 or visit our website www.dewalt.com.
Warning: The use of any other accessory not recommended for use with this tool could be hazardous. Use only accessories rated equal to or higher than the rating of the air compressor.
Service Information
Please have the following information available for all service calls:
- Model Number
- Serial Number
- Date and Place of Purchase
Repairs
To assure product SAFETY and RELIABILITY, repairs, maintenance and adjustment should be performed by a DeWALT factory service center, a DeWALT authorized service center or other qualified service personnel. Always use identical replacement parts.
Limited Warranty
The Manufacturer warrants from the date of purchase.
- 2 Year - Limited warranty on oil-lubricated air compressor pumps.
- 1 Year - Limited warranty on all other air compressor components. This warranty is not transferable to subsequent owners.
The Manufacturer will repair or replace, without charge, at their option, any defects due to faulty materials or workmanship. For further detail of warranty coverage and warranty repair information, call 1-(888)-895-4549 or visit dewalt.com. This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. This warranty also does not apply to merchandise sold by the Manufacturer which has been manufactured by and identified as the product of another company, such as gasoline engines. Such manufacturer's warranty, if any, will apply.
ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL LOSS, DAMAGE OR EXPENSE THAT MAY RESULT FROM ANY DEFECT, FAILURE OR MALFUNCTION OF THE PRODUCT IS NOT COVERED BY THIS WARRANTY. Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
What the Manufacturer Will Do:
(The Manufacturer) will cover parts and labor to remedy substantial defects due to materials and workmanship during the first year of ownership, with the exceptions noted below. Parts used in repair of whole goods or accessories are warranted for the balance of the original warranty period.
What is Not Covered Under This Warranty?
Failures by the original retail purchaser to install, maintain, and operate said equipment in accordance with standard industry practices. Modifications to the product, or tampering with components, or failure to comply with the specific recommendations of the Manufacturer set forth in the owner's manual, will render this warranty null and void. The Manufacturer shall not be liable for any repairs, replacements, or adjustments to the equipment, or any costs for labor performed by the purchaser without the Company's prior written approval. The effects of corrosion, erosion, surrounding environmental conditions, cosmetic defects, and routine maintenance items, are specifically excluded from this warranty. Routine maintenance items such as: oil, lubricants, and air filters, as well as changing oil, air filters, belt tensioning, etc... fall under the owner's responsibility. Additional exclusions include: freight damage, failures resulting from neglect, accident, or abuse, induction motors when operated from a generator, oil leaks, air leaks, oil consumption, leaky fittings, hoses, drain valve, bleeder tubes, and transfer tubes.
What is Not Covered Under This Warranty? (Continued)
- The following components are considered normal wear items and are not covered after the first year of ownership: Belts, pulleys, flywheels, check valves, pressure switches, air unloaders, throttle controls, electric motors, brushes, regulators, o-rings, pressure gauges, tubing, piping, fittings, fasteners, wheels, quick couplers, gaskets, seals, air filter housings, piston rings, connecting rods, and piston seals.
- Labor, service calls, and travel charges, are not covered after the first year of ownership on stationary compressors (compressors without handles, or wheels). Repairs requiring overtime, weekend rates, or any other charges beyond the standard shop labor rate are not covered.
- Time required for orientation training for the service center to gain access to the product, or additional time due to inadequate egress.
- Damage caused by incorrect voltage, improperly wired, or failure to have a certified licensed electrician install the compressor, will render this warranty null and void.
- Damage caused from inadequate filter maintenance.
- Pump wear or valve damage caused by using oil not specified.
- Pump wear or damage caused by any oil contamination.
- Pump wear or valve damage caused by failure to follow proper maintenance guidelines.
- Operation below proper oil level or operation without oil.
- Gas Engines, if product is equipped with a gas engine, see engine manual for specific engine manufacturer's warranty coverage.
Parts purchased separately:
The warranty for parts purchased separately such as: pumps, motors, etc., are as follows:
From Date of Purchase | |
All single & two stage pumps | 1 year |
Electric motors | 90 days |
Universal motor/pump | 30 days |
All other parts | 30 days |
No return authorization will be issued for electrical components once items are installed.
How do You Get Service?
In order to be eligible for service under this warranty you must be the original retail purchaser, and provide proof of purchase from one of the Manufacturer's dealers, distributors, or retail outlet stores. Portable compressors or components must be delivered, or shipped, to the nearest Authorized Service Center. All associated freight costs and travel charges must be borne by the consumer. Please call our toll free number 1-888-895-4549 for assistance. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. THE MANUFACTURER MAKES NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE. ALL IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF ERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES UNDER ANY AND ALL WARRANTIES, OTHER CONTRACTS, NEGLEGENCE, OR OTHER TORTS IS EXCLUDED TO THE EXTENT EXCLUSION IS PERMITTED BY LAW.