Hestan GWD Series Outdoor Warming Drawer
Use and Care Manual & Installation Instructions
Message from Hestan
Outdoor cooking is a perfectionist's pursuit, and with your new investment, you've now taken the ultimate step forward. Hestan sincerely welcomes you to the Hestan Family. Hestan has engineered and built its products so that your guests will rave about your meal. Hestan Outdoor was born from this same perfectionist passion. Hestan engineers experimented, innovated, tweaked, and tinkered until they created the most powerful, versatile, and reliable outdoor products available.
Hestan prides itself on restless innovation, superior engineering, and purpose-built designs, coupled with an in-depth understanding of its target consumer and the interests and needs of the ultimate end-users. For many consumers, cooking outdoors is much more than an act of food preparation; it's a lifestyle activity that encompasses culinary, leisure, and social pursuits.
Hestan is thankful and proud that you have chosen Hestan and yearns to have you as a customer for life. Hestan takes your decision to choose Hestan most seriously and promises to deliver the very best.
Welcome to Hestan Outdoor.
Safety Definitions
AWARNING: Indicates that death or serious injury may occur as a result of not observing this warning.
ACAUTION: Indicates that minor or moderate injury may occur as a result of not observing this warning.
NOTICE: Indicates that damage to the appliance or property may occur as a result of not observing this warning.
General Appliance Safety Precautions
When using electrical appliances, basic safety precautions should always be followed, including:
- Do not touch hot surfaces. Use handles or knobs.
- To protect against electrical shock, do not immerse the cord or plug in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from the outlet or turn the breaker off before cleaning. Allow to cool before removing or replacing parts.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair, or adjustment.
- The use of accessory attachments not recommended by Hestan may cause injuries.
- Do not let the cord hang over the edge of a table or counter, or touch hot surfaces.
- Extreme caution must be used when moving anything containing hot oil or other hot liquids.
- Do not use the appliance for other than its intended use.
- The inside of the appliance can reach temperatures of 200°F [93°C]. If necessary, use gloves to remove items from the drawer.
- Do not lean or sit on the warming drawer when opened, as this could cause damage to the drawer slides. The maximum carrying weight of the warming drawer is 80 lbs. [36 kg].
- Do not keep plastic containers or any flammable objects in the appliance. Such objects pose a risk of catching fire once the warming drawer is turned on.
- In the event that personal clothing or hair catches fire, DROP AND ROLL IMMEDIATELY to extinguish flames.
Save these instructions.
Safety During Cleaning
- Never use a vacuum cleaner on the internal parts of the appliance.
- Follow suggestions listed under "Cleaning and Maintenance" in this manual.
- Never use sharp metal objects or abrasive scrubbing pads, as they can damage the surface of the appliance. If necessary, use standard non-abrasive utensils made of wood or plastic.
Repairs
Maintenance work and/or repairs must be performed exclusively by qualified personnel. Incorrect installation and maintenance can cause personal injury. During the warranty period, the appliance may only be serviced by technicians authorized by Hestan, or the warranty will be void.
Before beginning maintenance, installation, or repair work, disconnect the appliance from the electrical outlet. The appliance is disconnected only if:
- The circuit is turned off (Breaker OFF or the electrical fuse is removed), OR
- The cord of the appliance is removed from the electrical outlet.
Hestan will not be liable for damage caused by a failure to follow current regulations or the use of non-original replacement parts.
Using the Warming Drawer
Opening and Closing the Drawer
To open the drawer, grasp the handle and pull. To close the drawer, gently push it back to engage the soft-close slides.
Before You Begin
Before using the appliance for the first time:
- Make sure that all packaging materials have been removed from the unit.
- Gently clean it with a moist cloth and dry it completely. Replace the silicone mat on the floor of the drawer.
- Set the control to 150°F [65°C] and let the warming drawer warm for at least two hours. Ensure the kitchen is well ventilated during the heating period. The metal parts have been specially treated with a protective coating that can sometimes cause odors the first time the drawer is heated. These odors will quickly dissipate and should not be considered a defect.
Heating System
The appliance is equipped with a hot air ventilating system. A convection fan distributes heat in the warming drawer to obtain a uniform temperature. The thermostat allows the user to control and set the appliance at 4 preset temperatures. The circulation of the air heats the drawer in a rapid and uniform way. It is not possible to accidentally touch the heating element or the fan.
Changing Temperature Scale
The unit is set to the Fahrenheit (°F) temperature scale by default. To change to Celsius (°C):
- With the unit off, press the TEMP button then the POWER button and hold for 30 seconds. The control is in °C mode when the right-most decimal point in the display is on.
- Use the same process to revert to °F mode.
Controls and Indicators
The warming drawer features a digital control with a 3-digit time/temperature display. There are 4 preset temperatures and 5 time intervals. An interior halogen light comes on when the drawer is opened. A red power indicator light is present on the control.
Operation
- Open the drawer and place your dishes or food products inside.
- Press the POWER button. The display will briefly show a software revision, then go blank. The red power indicator light will illuminate.
- Press the TEMP button to cycle through the 4 preset temperatures: 100, 125, 150, 200°F [38, 52, 65, 93°C]. The default temperature is 100°F [38°C]. This action initiates the heating cycle. The convection fan will begin rotating and will be on at all times until the time has run out and the unit shuts down.
- Press the TIME button to cycle through the 5 preset time intervals: 0.5, 1, 2, 3, 4 hours.
- During operation, the heating element will cycle to maintain the set temperature. The unit will chime at the end of the time interval and then shut down automatically. The display and power indicator light will also shut off.
- If you wish to change the temperature or time interval, shut off the unit (POWER button) and repeat steps 2-4.
To turn off the appliance, press the POWER button.
Heating Time
Heating time is influenced by the amount of dishes or food in the drawer, the arrangement of items, and the temperature setting. In general, the more dishes or items and the higher the set temperature, the longer it will take to reach the set temperature.
Dish Warming
Food safety standards recommend hot foods be kept at an internal temperature of 140°F [60°C] or warmer. Warming your dishes at a setting of 150°F [65°C] will help accomplish this. Warming time will depend on the amount and type of plates. Experience will help you learn the optimal temperature setting.
Defrosting
It is possible to defrost foods in the warming drawer, but a low temperature setting of 100 or 125°F [38 or 52°C] is recommended. Be sure to place your food item on a plate or other receptacle to catch any melting water.
Proofing
Proofing of bread dough should be done at a low temperature of 100°F [38°C]. Depending on the dough type, you may also need added moisture. Place 1 cup [250 ml] of very hot water in a small glass measuring cup or bowl inside the warming drawer next to your dough. This will add moisture and keep the dough soft during rising. Place the bowl of dough in the warming drawer and close.
The warming drawer features a moisture control system of small vents on the inside face of the drawer. Loosen the thumbscrew and slide the shutter left or right to adjust the amount of moisture inside the drawer. Re-tighten the thumbscrew.
Food Warming
Food recommended for warming: meat, chicken, fish, sauces, vegetables, side dishes, soups, breads, pizza.
- To avoid spills, do not overfill the dishes.
- Arrange the dishes in the drawer and close it carefully so that any liquids do not spill.
- It is advisable not to warm food for more than an hour to prevent it from losing nutritional value.
- If food will be held for more than one hour, it must be held at 140°F [60°C] or above.
- Cover moist food and liquids with a lid or heat-resistant cling film. This will prevent moisture from escaping, condensation from forming, and moisture settling on the outside of the dishes.
- Do not cover roast or fried dishes which need to stay crisp. Keep these dishes hot at high temperatures.
Slow Cooking
NOTICE: This cooking method is limited by the maximum time interval of the control (4 hours). If your recipe requires a longer time, you will have to restart the unit again after the initial 4 hours.
Slow cooking is ideal for cooking tender meat which needs to be medium rare or rare. This cooking method means the meat will always be pink inside, but not raw or undercooked. This method keeps the juices inside and makes it easy to keep the meat hot. Suitable dishes: glass, porcelain, or ceramic with a lid.
Procedure
- Preheat the warming drawer with the chosen dish at 200°F [93°C] for 15 minutes.
- Heat some butter or oil in a pan. Brown the meat well for the time indicated in the table, then place it immediately in the preheated pan and cover with the lid.
- Restart the control between 150/200°F [65/93°C] for the time required to finish the cooking.
Tips for Slow Cooking
- Only use fresh meat in perfect condition.
- Trim off any excess fat.
- The pieces of meat do not necessarily have to be turned.
- Once cooked, the meat can be carved immediately; it does not have to rest.
- Meat that is slow cooked is not as hot as meat cooked in the traditional way, so it is advisable to put the plates in the warming drawer on the left-hand side for the last 20-30 minutes.
- Serve the meat with piping hot sauces.
- If you want to keep the meat hot after cooking, restart the control at a lower temperature (100-150°F [38-65°C]). Smaller pieces of meat can be kept hot for 45 minutes and larger pieces for two hours.
Applications
Slow cooking is suitable for all tender cuts of beef, pork, veal, lamb, game, and poultry. The initial browning times and subsequent cooking times depend on the size of the slices of meat. The browning time is for meat placed in a preheated pan with butter or oil.
DISH EXAMPLE | INITIAL BROWNING | LEVEL |
---|---|---|
Small slices of meat | about 1-2 minutes | 150 |
Strips | about 1-2 minutes per side | 150 |
Small steaks or medallions | about 4-5 minutes per side | 200 |
Medium size slices of meat | about 10-15 minutes per side | 200 |
Tenderloin | about 6-8 minutes per side | 200 |
Lean roast | about 8-10 minutes per side | 200 |
Large slices of meat | about 30 minutes per side | 150 |
Tenderloin (from 2 lbs. [900g]) | ||
Roast beef | ||
Vegetables |
COOKING TIMES: As a guideline, allow 4 to 5 hours for a 200°F [93°C] setting, and 8 to 10 hours for a 150°F [65°C] setting. Smaller quantities of food may require less time, while larger quantities may require more time.
Cleaning and Maintenance
Drawer Slides
The drawer slides allow you to fully extend the drawer for cleaning. The drawer can also be completely removed for cleaning or to replace the interior light. Load capacity for the drawer is 80 lbs [36 kg].
Remove all items from inside the warming drawer, and allow the warming drawer to cool completely before attempting to remove the drawer.
To Remove:
- Open drawer to its fully open position.
- Locate the black tabs on both sides of the drawer.
- Press the tab down on the right side of the drawer and lift the tab up on the left side of the drawer at the same time. Then pull the drawer out another inch to disengage the latches.
- Hold the drawer by the sides (not by the front). Pull it slowly all the way out.
To Replace:
- Align the drawer rails with the receiving slides.
- Push drawer in all the way.
- Gently open and close the drawer to ensure it is seated properly on the slides.
Cleaning
AWARNING: Before cleaning, turn the appliance OFF and disconnect it from the outlet or shut off the breaker. Allow the appliance to cool before cleaning.
NOTICE: Do not use harsh detergents or abrasive products and/or scrubbing pads and sponges and sharp objects, as they can stain and damage the appearance of the appliance. Never use a vacuum cleaner on the internal parts of the appliance.
Front Surface and Control Panel
A moist cloth is often sufficient. If needed, add a few drops of liquid detergent in the water. Dry with a dry cloth. The stainless steel front can be cleaned with products specifically designed for stainless steel. Apply a minimal amount of the product on a soft cloth and apply it to the surface. Clean the control panel ONLY with a cloth moistened with plain water. Harsh cleaners may discolor the plastic surface. If your Hestan appliance has a colored drawer panel, use warm soapy water ONLY. Rinse and dry thoroughly.
Drawer Interior
Use a moist cloth to clean the drawer interior. If further cleaning is required, add drops of detergent to the water. Dry with a dry cloth. Avoid excessive water entering into the moisture control vents or the heating louvers and fan openings. Only use the appliance after the drawer is completely dry. The silicone rubber mat can be cleaned with mild detergent and water.
Replacing a Warming Drawer Light Bulb
The Warming Drawer is equipped with a halogen light on the right side of the unit.
AWARNING: Make sure the power has been shut off to the Warming Drawer. The light socket is energized when the drawer is open. Failure to shut off the power when replacing a light bulb could result in electric shock or burns. Make sure the glass lens is cool to the touch. Use care when handling the lens; it is fragile and can break if dropped.
Use only 20-watt, 12-volt, halogen "Bi-Pin" bulbs suitable for appliance use. Call Hestan Customer Care for more information.
To Replace a Light Bulb:
- MAKE SURE POWER IS OFF! Unplug the unit or turn off power at the breaker. MAKE SURE THE LAMP IS COOL.
- You may wish to remove the drawer before changing the bulb.
- Use a small flat-blade screwdriver to carefully pry off the glass lens at the top edge of the lens, and set aside. Reach into the lamp housing and pull out the old light bulb.
- Before installation, clean the new bulb carefully with a clean, soft cloth or tissue paper. Grease, fingerprints, or oils can leave a residue on the glass surface of the bulb, creating a hot-spot that may cause the bulb to crack.
- While using a cloth or tissue paper, insert the new bulb in the lamp housing. Push the bulb fully into the socket.
- Re-install the glass lens, noting the cutout in the glass that aligns with the bulb socket.
- Restore the power and check if the new bulb is working.
- If the drawer was removed, re-install it.
Troubleshooting
Repairs must only be performed by specialized and qualified personnel. Any repair work not performed by professional personnel may cause damage to the appliance.
The Drawer is Not Hot Enough
Make sure that:
- The appliance is turned on.
- The correct temperature has been set.
- The opening of the ventilation fan is not blocked by plates or other large obstructions.
- The drawer has had sufficient time to heat up.
The Drawer Does Not Get Warm
Is it turned on? Is there a power outage or has the circuit-breaker tripped?
Can you hear the fan running?
- If the fan is running, then the heating system should be working. The fan is always running while the heating element cycles on and off to maintain the proper temperature. On low temperatures, it will cycle less frequently.
- In rare circumstances, if there is still no heat, the element may have exceeded a safe temperature and was cut off automatically. The element will reset itself after a short time. If this problem persists, contact Hestan Customer Care.
- If the interior light comes on, and the fan still does not run, the fan may be obstructed. Contact Hestan Customer Care. Do not attempt to dismantle the appliance to remove obstructions.
Installation
Before You Begin
IMPORTANT: Save these instructions for the local electrical inspector's use. INSTALLER: Please leave this manual with the owner for future reference. OWNER: Please keep this manual for future reference.
AWARNING: If the information in this manual is not followed exactly, electric shock, fire, or explosion may result, causing property damage, personal injury, or death. Please read these instructions COMPLETELY AND CAREFULLY.
Be sure to observe all CAUTIONS and WARNINGS. These installation instructions are intended for use by a qualified installer.
- Assure that electrical installation is adequate and in conformance with the National Electrical Code, ANSI/NFPA 70 (latest edition), or Canadian Electrical Code, Part 1 C22.1 (latest edition), and all local codes and ordinances.
Tools You Will Need
- Tape measure and straightedge or ruler
- Pencil
- Phillips screwdriver
- Level
- Hand or saber saw
- 1" [2.5 cm] diameter hole saw
- Drill and drill bits
- Safety gloves and goggles
- Volt meter (0-250VAC)
Packaging
Remove all tape and packaging before using the warming drawer. Destroy the packaging after unpacking the drawer following the rules in force in your locale. Never allow children to play with packaging material.
Power Requirements
This appliance is designed to use a grounded receptacle, 120 VAC Single Phase, 60 Hz, with a current rating as shown on page 5. When installed outdoors, it must be plugged into a Ground Fault Circuit Interrupter (GFCI) protected circuit. Have the installer show you where the electric circuit breaker is located.
The appliance is equipped with a flexible electrical supply cord with a three-prong grounding plug. It is imperative that this plug be connected to a properly grounded three-prong receptacle. Do not remove the grounding prong.
Power | Requirement |
---|---|
Voltage | 120 Volts, 60 Hz |
Current | 7.4 Amperes |
Consumption | 888 Watts |
Choosing Drawer Location
Carefully select the location where the warming drawer will be placed. It should be located for convenient use. When used outdoors, it is recommended to apply sealant to the outside of the case where it meets your outdoor cabinet/island structure to prevent water intrusion. There is also a gasket on the drawer face to prevent water intrusion at the front of the drawer.
Make sure that electrical power can be provided to the location selected. If possible, the receptacle should be accessible after the drawer is installed. The cord is about 47" [120 cm] long.
Preparation
- See drawings on the following pages for clearance and cutout dimensions.
- The warming drawer support surface must be a minimum 3/4" [19 mm] thick plywood platform. It must support 100 lbs. [45 kg]. If the unit is installed outdoors, the platform should be made of pressure-treated or marine-grade plywood, or other materials resistant to moisture and insect damage.
- The platform must be solid, level, and flush with the bottom of the cabinet cutout. Additional interior structures may be needed to support this platform.
- The cabinet must be secure against tipping when the drawer is opened. If necessary, install additional bracing at the rear of the cabinet.
- For best performance results, make sure the platform is level before placing the warming drawer. Use shims under the unit as needed to level it. There is no way to level the warming drawer after it has been installed. If the installation is not level, the door may slide open or not seal tightly, allowing heat to escape, or water to enter.
ACAUTION: Use extreme caution when moving or installing the drawer. It is very heavy.
NOTICE: DO NOT LIFT THE WARMING DRAWER BY THE DRAWER HANDLE. Be very careful when moving or installing the warming drawer to avoid damage to the frame or cabinets.
If installing the warming drawer below another product, refer to that product's literature for any installation or clearance requirements.
Product Dimensions and Cutout Dimensions
Product Dimensions:
- Height: 9-1/16" [23 cm]
- Width: 27-7/8" [70.7 cm]
- Depth: 23" [58.3 cm]
- Drawer Width: 29-1/2" [75 cm]
- Drawer Depth: 10-3/8" [26.4 cm]
- Cutout Width: 27-7/8" [70.7 cm]
- Cutout Height: 9-1/16" [23 cm]
- Cutout Depth: 29-5/8" to 29-7/8" [75.4 to 75.8 cm]
Cutout Dimensions: 28-7/16" X 9-1/4" X 24" DEEP [72.2 X 23.5 X 61 cm]
Placing the Drawer
NOTE: The unit is heavy and requires at least two people or proper equipment to move. Verify there is room to run the power cord before placing the drawer without pinching it.
- As shown on the previous page, the electrical outlet may be located directly behind the unit, or in a nearby adjacent cabinet opening. If the plug will not be accessible after placing the unit, turn power OFF at the service panel. Lock service panel to prevent power from being turned ON accidentally.
- Run the cord through to the outlet.
- Position the drawer so that it is directly centered and slide the warming drawer assembly into the cutout until it is flush with cabinet face.
- Securely fasten the drawer mounting frame to the cabinet in all four corners using the wood screws provided.
ACAUTION: Failure to secure the warming drawer could result in the drawer moving or tipping during use and causing damage to the drawer or cabinets or personal injury.
- Turn the power back on or plug in the unit.
- Test operation of the unit. Observe that the interior light comes on. Operate the unit for approximately 5 minutes, then check for warmth.
- After verifying that the drawer is warming up, turn the unit OFF.
- Make sure that the customer knows how to disconnect the power to the warming drawer at the circuit breaker or fuse box in case of an emergency.
Installation - Custom Drawer Front (-OV Models)
Custom Panel Requirements:
- Have a typical thickness of 3/4" [19 mm].
- Have all edges finished.
- If using wood, the back must be sealed to prevent moisture damage.
- Be capable of withstanding temperatures above 158°F [70°C].
Preparing Custom Drawer Front
- Mark pilot holes on the back side of the panel according to the dimensions indicated in the drawing.
- Drill pilot holes with a 3/32" [2.5 mm] drill bit. Be careful not to drill all the way through the panel. Pilot holes should only be 7/16" [11 mm] deep.
Attaching Custom Drawer Front
- It may be easier to remove the drawer from the unit. Remove 8 screws from the top and bottom of the special frame. This will detach the frame from the assembly.
- Mount the special frame onto your custom overlay panel. A typical overlay panel is 3/4" [19 mm] thick. A light pipe is supplied in the kit which helps the red indicator light on the control shine through the drawer face. The light pipe may be press-fit into the new hole you drilled into the overlay panel. If your overlay panel is less than 3/4" [19 mm] thick, you may trim the length of the light pipe as needed, but use caution as the optical material is brittle.
- Install the completed overlay and frame to the drawer assembly and re-install the 8 screws you removed in step 1. Re-install the drawer if you removed it.
Wiring Schematic
A wiring schematic diagram is provided, illustrating the connections between the control module, hi-limit switch, convection element, oven light, convection fan, plunger switch, and power cord.
Parts/Service
Service Data Record
The location of the serial tag on the product can be seen when the drawer is opened. It is located on the bottom of the drawer. Keep your invoice for warranty validation. Record the Model Number, Serial Number, and Date of Installation or Occupancy.
Parts List
Please visit the Hestan website to access the parts list for your Hestan Indoor product: www.hestanhome.com.
Service
All warranty and non-warranty repairs should be performed by qualified service personnel. To locate an authorized service agent in your area, contact your Hestan dealer, local representative, or Hestan Customer Care. Before you call, please have the model number and serial number information ready.
Hestan Commercial Corporation
3375 E. La Palma Avenue
Anaheim, CA 92806
(888) 905-7463
Limited Warranty
What This Limited Warranty Covers:
Hestan Commercial Corporation ("HCC") warrants to the original consumer purchaser of a Hestan Indoor Cooking product from an HCC authorized dealer that the Product is free from defective materials or workmanship for a period of three (3) years from the date of original retail purchase or closing date for new construction, whichever period is longer.
HCC agrees to repair or replace, at HCC's sole option, any part or component of the Product that fails due to defective materials or workmanship during the Limited Warranty Period. This Limited Warranty is not transferable and does not extend to anyone beyond the original consumer purchaser. This Limited Warranty is valid only on Products that are (i) purchased and received from an HCC authorized dealer, (ii) delivered after purchase to a consumer, and (iii) continuously thereafter remain located, in the fifty United States, the District of Columbia and Canada.
Events that will void this warranty include purchasing or taking delivery in, or moving Products to any location outside of, the fifty United States, the District of Columbia and Canada. This Limited Warranty applies only to Products in non-commercial use and does not extend to Products used in commercial applications.
How to Obtain Warranty Service:
If the Product fails during the Limited Warranty Period for reasons covered by this Limited Warranty, the Purchaser must immediately contact the dealer from whom the Product was purchased or HCC at 888.905.7463.
Purchaser is responsible for making the Product reasonably accessible for service or for paying the cost to make the Product reasonably accessible for service. Service is to be provided during normal business hours of the authorized Hestan Commercial Service Provider. Purchaser will pay the difference between regular rates and overtime or premium rates for service outside normal business hours. Purchaser is required to pay all travel costs for travel beyond 50 miles (one way) from the nearest authorized Hestan Commercial Service Provider.
Extensions to Three Year Limited Warranty Period:
In addition to the Three-Year Limited Warranty, the following components have extended warranty coverage:
- The Product's gas burners (excludes appearance), electric heating elements, blower motors (ventilation hoods), electronic control boards, magnetron tubes, and induction generators (where applicable) are warranted to be free from defects in material and workmanship under normal non-commercial use and service for a period of five (5) years from the original Purchaser. This excludes surface corrosion, scratches, and discoloration which may occur during normal use and is limited to replacement of the defective part(s), with the Purchaser paying all other costs, including labor, shipping, and handling, as applicable.
What This Limited Warranty Does Not Cover:
This Limited Warranty does not cover and HCC will not be responsible for and will not pay for:
- Damage to or defects in any Product not purchased from an HCC authorized dealer.
- Color variations in color finishes or other cosmetic damage.
- Failure or damage from abuse, misuse, accident, fire, natural disaster, commercial use of the Product, or loss of electrical power or gas supply to the Product.
- Damage from alteration, improper installation, or improper operation of the Product.
- Damage from improper or unauthorized repair or replacement of any part or component of the Product.
- Damage from service by someone other than an authorized agent or representative of the Hestan Commercial Service Network.
- Normal wear and tear.
- Damage from exposure of the Product to a corrosive atmosphere containing chlorine, fluorine, or any other damaging chemicals.
- Damage resulting from the failure to provide normal care and maintenance to the Product.
- Damage HCC was not notified of within the Limited Warranty Period.
- Incidental and consequential damages caused by any defective material or workmanship.
Arbitration:
This Limited Warranty is governed by the Federal Arbitration Act. Any dispute between Purchaser and HCC regarding or related to the Product or to this Limited Warranty shall be resolved by binding arbitration only on an individual basis with Purchaser. Arbitration will be conducted by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules or by JAMS. The arbitrator shall not conduct class arbitration, and Purchaser shall not bring any claims against HCC in a representative capacity on behalf of others.
Limitation of Liability:
This Limited Warranty is the final, complete, and exclusive agreement between HCC and Purchaser regarding the Product. There are no express warranties other than those listed and described above. No warranties, whether express or implied, including, but not limited to, any implied warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE, shall apply after the Limited Warranty Period stated above. No other express warranty or guaranty given by any person, firm, or corporation with respect to this Product shall be binding on HCC. HCC assumes no responsibility that the Product will be fit for any particular purpose, except as otherwise provided by applicable law. HCC shall not be liable for loss of revenue or profits, failure to realize savings or other benefits, or any other special, incidental, or consequential damages caused by the use, misuse, or inability to use the Product, regardless of the legal theory on which the claim is based, and even if HCC has been advised of the possibility of such damages. No recovery of any kind against HCC shall be greater in amount than the purchase price of the Product. Without limiting the foregoing, you assume all risk and liability for loss, damage, or injury to you and your property and to others and their property arising out of the use, misuse, or inability to use the Product not caused directly by the negligence of HCC. This Limited Warranty states your exclusive remedy.
No oral or written representation or commitment given by anyone, including but not limited to, an employee representative or agent of HCC will create a warranty or in any way increase the scope of this express Limited Three Year Warranty. If there is any inconsistency between this Limited Warranty and any other agreement or statement included with or relating to the Product, this Limited Warranty shall govern. If any provision of this Limited Warranty is found invalid or unenforceable, it shall be deemed modified to the minimum extent necessary to make it enforceable, and the remainder of the Limited Warranty shall remain valid and enforceable according to its terms.
Interaction of Laws with this Limited Warranty:
Some states, provinces, or territories may not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Some states, provinces, or territories may provide for additional warranty rights and remedies, and the provisions contained in this Limited Warranty are not intended to limit, modify, take away from, disclaim, or exclude any mandatory warranty requirements provided by states, provinces, or territories, including certain implied warranties. This warranty gives you specific legal rights, and you may also have other rights which vary depending on location.
Any questions about this Limited Warranty may be directed to: Hestan Commercial Corporation at (888) 905-7463