Belkin BPD004 Frequently Asked Questions

Product Information

1. What is the Belkin BOOST CHARGE™ Magnetic Wireless Power Bank 5K + Stand, BPD004?
   The Belkin BOOST CHARGE™ Magnetic Wireless Power Bank 5K + Stand, BPD004 allows you to wirelessly charge on the go with a lightweight, portable magnetic power bank with a soft-touch exterior and retractable pop-up stand. For more information, click here.
2. Is this MFi-certified?
   Yes.
3. Does this device meet the Proposition 65 specifications?
   Yes.
4. Is this RoHS-certified?
   Yes.
5. Is it MagSafe®-compatible?
   Yes.
6. Does it support MagSafe charging?
   Yes.
7. What are included in the package?
   The following are included in the package:
   • One Belkin BPD004
   • 3.3 ft/1 m USB-C to USB-C cable
   • Quick start guide
   • Regulatory documentation
8. In what colors does the Belkin BPD004 come in?
   The Belkin BPD004 comes in the following colors:
   • Black - BPD004xxBK
   • White - BPD004xxWH
9. What is the warranty of the Belkin BPD004?
   This device has a 2-year limited warranty.
10. Does this come with a Connected Equipment Warranty (CEW)?
    The Belkin BPD004 has a CEW of up to $2,500.
11. How do I register my device?
    For instructions on how to register your Belkin device, click here.

Hardware Information

1. What is the battery capacity of the Belkin BPD004?
   The Belkin BPD004 has a capacity of 5,000 mAh.
2. What ports does the Belkin BPD004 have?
   The Belkin BPD004 has one USB-C port.
3. Are there any lights on the Belkin BPD004?
   Yes, it has lights that indicate when it needs to be recharged.
4. What are the dimensions of the Belkin BPD004?
   Below are the dimensions of the Belkin BPD004:
   • Height: 9.37 cm (3.68 in)
   • Length: 1.65 cm (0.65 in)
   • Width: 6.35 cm (2.5 in)
   NOTE: Weight: 0.17 kg (0.37 lb)
5. What are the recommended operating and storage temperatures of the Belkin BPD004?
   (Information not provided in the document)
6. Are the batteries inside the product replaceable?
   No. Doing this voids the warranty.

Compatibility

1. What can I charge with this product?
   The Belkin BPD004 is designed to work with the latest iPhone® models. It has been tested to work with the following:
   • iPhone 13 Pro Max
   • iPhone 13 Pro
   • iPhone 13
   • iPhone 13 mini
   • iPhone 12 Pro Max
   • iPhone 12 Pro
   • iPhone 12
   • iPhone 12 mini
   • AirPods Pro®
   • AirPods®
2. Does it support fast charging?
   Yes. The Belkin BPD004 supports Apple® fast charging at up to 7.5W.
3. Does it support USB-C® Power Delivery?
   Yes.
4. Can I use it with my phone case ON?
   The Belkin BPD004 can be used with MagSafe official cases up to 3 mm in thickness.
5. Can I use it with an Apple Wallet®?
   No.
6. Can I use this outdoors?
   Yes.

Functionality

1. How do I start charging a device with it?
   For instructions on how to properly charge your devices, click here.
   NOTE: Make sure that the Belkin BPD004 is fully charged before using it to charge any devices. For more information, click here.
2. How do I properly align my phone for wireless charging?
   To do this, place the back of your phone on top of the Belkin BPD004 and the built-in magnet will automatically align it.
3. How do I stop it from charging my phone wirelessly?
   To do this, carefully twist or slide your phone away from the Belkin BPD004.
4. How many devices can the Belkin BPD004 charge at the same time?
   The Belkin BPD004 can charge one device at a time.
5. Does it support pass-through charging?
   (Information not provided in the document)
6. How do you recharge the Belkin BPD004?
   The Belkin BPD004 charges through the USB-C Port and requires a minimum power supply of 5V/2A.
7. What does the light on the button of the Belkin BPD004 indicate?
   For more information, see the details below:

   Color	Behavior	Indication
   N/A	OFF	Standby
   White	Solid	Charging / Fully charged
   Orange	Solid	Charging error

8. How do I know the battery status of the Belkin BPD004?
   The lights beside the button provide an approximation of how much charge is left in the power bank. The number of lights lit when pressing the button corresponds to the following:
   • Four lights: 75% to 100% charged
   • Three lights: 50% to 75% charged
   • Two lights: 25% to 50% charged
   • One light: 25% or less charged
9. How do I know if it is charging?
   When the lights on the product are solid white, this indicates that the Belkin BPD004 is charging properly.
10. What orientations can I use when charging my phone?
    You can charge your phone in either portrait or landscape mode while using the Belkin BPD004.

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