Kore 2.0™ Instruction Manual

Important Safety Information

To prevent personal injury or damage to your Kore 2.0™, please read the following guidelines carefully to ensure proper usage:

• Avoid exposing Kore 2.0™ to chemicals, sudden impact, and extreme heat.
• When cleaning Kore 2.0™, do not use harsh solvents such as alcohol, benzine, acetone, or thinner.
• Do not attempt to disassemble Kore 2.0™ or remove the battery.
• If you feel any discomfort while wearing Kore 2.0™, loosen the wristband and discontinue use.
• This is not a medical-grade diagnostic device.
• Do not use in steamy environments such as saunas or hot springs. Not for swimming or diving.
• Do not submerge the Kore 2.0™ in water or other liquids for prolonged periods.
• Do not use the Kore 2.0™ if it feels warm or hot, or if the display is cracked.
• Substances in the Kore 2.0™ and its battery may harm the environment or cause injury if handled and disposed of improperly. Do not dispose of the Kore 2.0™ in a fire.
• Only charge Kore 2.0™ with its authorized charging dongle. Do not charge the Kore 2.0™ if it is wet, or wear the product while charging.
• Kore 2.0™ and its charging cable may include magnetic material. Magnets may interfere with pacemakers, defibrillators, or other medical devices. Consult your physician and the manufacturer of your medical device before using the Kore 2.0™ to determine if this product is safe for you.
• Consult your doctor before beginning or modifying any exercise program using the Kore 2.0™, or if you have any pre-existing condition.
• Do not check calls or other notifications, GPS, or other applications on the product's display while driving or in other situations where distractions could be hazardous. Always be aware of your surroundings when exercising.

Warning: This device is not a toy. Keep away from children and pets.

Tips for Use

• If the Kore 2.0™ screen does not light up immediately after being plugged in properly, the battery may be completely drained. Let it charge for at least 5 minutes. The screen should light back up within this time. If Kore 2.0™ still does not light up or charge after all these steps, please contact customer support.
• When the battery is lower than 5%, it will only show the [low battery symbol] on the screen. Please recharge the watch before use.
• Kore 2.0™ requires approximately 20 seconds to get a heart rate or blood oxygen reading.
• For optimal performance, it is recommended to wear Kore 2.0™ on your left wrist.
• To keep Kore 2.0™ clean, wipe it down with a damp cloth once a week or after physical activities.
• To maintain consistent sensor reading, it is recommended to clean the sensor at the back of the watch after use. Dirt, lotion, grease, or excessive water and sweat will affect sensor performance.

Charging the Battery

Kore 2.0™ is equipped with a magnetic pogo pin charging dongle.

1. Attach the bottom of the watch to the magnetic pogo pin charging dongle. (Diagram description: Shows the bottom of the watch connecting to the charging dongle.)
2. To charge, plug the dongle into a 5V 1A USB-A port (not included) or a wall socket with a USB adapter. Make sure your power source is 5V. It might take up to 3-5 minutes for the watch to be responsive. The charging screen will turn off after 10 seconds; touch the screen to reawaken the user interface.
3. Allow Kore 2.0™ to charge for up to 2 hours or until the battery indicator on the home screen is full.
4. When completely charged, remove the device from the charging dongle.

Turning On Kore 2.0™

Note: You will need to charge your Kore 2.0 smartwatch with the magnetic pogo pin charging dongle the first time you use it.

• Long press the [home button] to turn on the device.
• If the device cannot be turned on, it is possible that the battery might be low. Please charge it on a 5V rated USB power supply for up to 3-5 minutes. Please refer to the charging instructions.

Fastening the Wristband

1. The device sensors require direct skin contact on your wrist to get an accurate reading.
2. Hold Kore 2.0™ in place on the outside of your wrist.
3. Tighten the wristband until it has a snug fit around your wrist, but not so tight that it cuts off circulation, then fasten the pin-and-tuck strap.
4. To remove the device, unpin the tuck strap.

Diagram description: Illustrates the correct placement of the Kore 2.0™ on the left wrist, ensuring sensors make contact with the skin.

Installing the KoreHealth App

Download the KoreHealth App onto your iOS™ or Android™ smartphone by scanning the [QR code] on the next page, or by searching "KoreHealth" in the App Store® or Google Play Store™.

Connecting Kore 2.0™ to Your Smartphone

You will have to pair your Kore 2.0™ to your smartphone manually the first time you use it. After that, it will connect automatically anytime your device is within range. Your Kore 2.0™ can store offline data for up to 30 days before syncing with your smartphone.

1. Open the KoreHealth™ App on your smartphone.
2. Hold Kore 2.0™ near your smartphone and go to the Device page, then click "Pair Device".
3. Choose the [Bluetooth symbol] name corresponding with your device's unique serial number (e.g., K2XXXXXX). You can check your device's [Bluetooth symbol] name in Settings.

Note: When you turn on the device for the first time, the serial number will appear along with a [QR code] to download the KoreHealth App.

4. Connection completed.

Using Kore 2.0™

Kore 2.0™ is equipped with a glass touch screen and a capacitive [home button] located at the bottom of the screen.

• [Swipe up], [swipe down], [swipe left], and [swipe right] on the screen to navigate through modes.
• Short press on the screen/icon on the screen to select.
• Short press the [home button] to return to the previous screen.
• Long press the [home button] for 3 seconds to return to the Home screen.

Home Screen

The home screen displays the time, day, date, weather, health metrics data, and other essential information.

To change the home screen display style, long press the home screen for 3 seconds to open Cover Style Selection. [Swipe left] and [swipe right] to view cover designs. Short press at the end to confirm your selection.

Modes

1. To cycle through modes (e.g., Health metrics, workouts, messages, and more), scroll [up] and [down].
2. [Swipe left] or [swipe right] to access Quick Display Settings & Weather.

Health Metrics Data

Heart Rate Monitor

Measures your heart rate in beats per minute (bpm).

Steps

Measures your daily steps, distance, calories, and activity minutes. Short press "Health Data" to expand details.

HRV

Tracks the variation in time between each heartbeat.

Workout

Measures your performance during specific exercises. [Swipe up] and [down] to select workout (Walk, Run, Cycling, Gym, Hiking, Basketball, Soccer, Tennis, Yoga, Dance, Badminton). Select Target Setting (Distance, Duration, Calories, or Open Goal) and begin workout.

Blood Oxygen Monitor

Measures oxygen levels in your blood (SpO2).

Skin Temperature

Tracks skin temperature measurement.

The unit of measurement can be changed from °F to °C in your App. The metal temperature sensor requires direct skin contact to take an accurate reading. Water, sand, or dirt between your wrist and watch will result in inaccurate readings. The skin temperature measurement can take up to 1 minute to reach a stabilized measurement.

Sleep

Measures your total sleep duration and breaks down your sleep patterns.

Scenarios that could potentially impact the accuracy of sleep tracking include: sleeping less than 30 minutes, wearing the watch too loosely, obstructed sensors, rapid movement during sleep, or being awake but not moving for an extended period.

Relax

Set a timed goal to relax. The device will guide you in a breathing exercise.

Time

Use timer and stopwatch functions.

Weather

Displays local weather when connected to the App. [Swipe left] or [swipe right] from the home screen to view.

Notification

Views incoming messages from your smartphone. Scroll [left] to view details. Notification alerts include SMS, Facebook™, Instagram™, Twitter™, Messenger™, WhatsApp™, FaceTime™, Telegram™, Pinterest™, Snapchat™, Gmail™, Skype™, Line™, VKClient™, QQ™, and WeChat™.

Phone Calls

View incoming calls from your smartphone. Accept (to answer calls via smartphone) or decline calls.

Reminder

Set daily reminders to take medicine, drink water, or take a walk.

Settings

Select setting options (Find phone, display, language, restart, power off, reset, or about) by tapping on the desired feature. FCC ID, ISED ID, RCM, and MIC information are listed in About.

Factory Reset

In Settings, you will find the RESET button. This will prompt you to restore your Kore 2.0™ to its factory settings, which will erase any existing data and preferences.

Features Via App

• Kore 2.0™ will vibrate when you receive a call or text message. To activate this function, set it up in the App under 'Device'. When you receive a call, Kore 2.0™ will vibrate; long press the function button to decline the call.
• Message alerts (SMS, Facebook™, Instagram™, Twitter™, Messenger™, WhatsApp™, FaceTime™, Telegram™, Pinterest™, Snapchat™, Gmail™, Skype™, Line™, VKClient™, QQ™, and WeChat™) require connection in the "App" section.
• The alarm function can only be used on the App.
• Stand Up Reminder is adjustable from 30 - 240 minutes in increments of 5 minutes.
• You can link Kore 2.0™ data to the Apple Health App.
• Distance Units can be adjusted by going to App → 'Device' → 'Setting'.
• Display Timeout is adjustable from 5-30 seconds in increments of 5 seconds.
• Heart Rate monitoring can be set up for automatic monitoring every hour.
• 24-hour Time Setting can be adjusted by going to App → 'Device' → 'Settings'.

Language Settings

You can change the language settings directly on the Kore 2.0™ by selecting 'Settings' → 'Language' and cycling through until you reach the desired language. To change the language settings through the mobile App, go to 'Device' → 'General' while connected to your Kore 2.0™.

• English
• Spanish
• German
• French
• Portuguese
• Hindi
• Simplified Chinese
• Japanese

Specifications

Package Includes: Kore 2.0™, charging dongle, warranty card, instruction manual.

How to do a Manual Firmware Upgrade on Kore 2.0™

You will receive a prompt in the KoreHealth App stating "New Firmware Available". Select OK to proceed. Read any "Important Notes" displayed on the screen and select Start Upgrade. The upgrade will take approximately 10 minutes to complete.

MAKE SURE your devices meet all the below conditions to successfully upgrade the Kore 2.0™ firmware:

• Your Kore 2.0™ smartwatch and mobile device should have a minimum of 50% battery. It is strongly recommended that you keep both devices plugged into a stable power source to prevent any interruptions during the upgrade.
• Make sure you have a stable [Wi-Fi symbol] or Mobile Data connection.
• Please do not turn off the internet connection.
• Make sure [Bluetooth symbol] for both devices are on and your devices are close to each other (do not exceed 32 ft / 10 meters apart).
• Do not run other Apps, software, or make any calls.
• Avoid moving around too much if you are wearing the watch during the upgrade.
• Wait until the upgrade process is 100%; the watch will restart automatically after the upgrade.

Scan the [QR code] on the right for more information on Firmware Upgrades for your Kore 2.0 device.

If Kore 2.0™ Gets Wet

Kore 2.0™ uses an advanced capacitive touch screen monitor (TFT) that is sweat and splash-resistant; however, Kore 2.0™ is not fully waterproof. If your watch face gets exposed to water, it may cause the screen to flicker temporarily or the home screen to change, as the water will send mixed conductivity from your skin to the watch screen. Do not panic. Your Kore 2.0™ watch is not broken. This is normal, as nearly all touch-screen smartwatches react similarly to water exposure.

Support

Having difficulties setting up your watch? We are here to help! Please visit https://support.korehealthofficial.com or scan the [QR code] below for any urgent inquiries!

Regulatory and Compliance Information

Trademark Attributions: Apple™, Android™, iOS™, Bluetooth®, USB™, Facebook™, Instagram™, Twitter™, Messenger™, WhatsApp™, FaceTime™, Telegram™, Pinterest™, Snapchat™, Gmail™, Skype™, WeChat™, Line™, VKClient™, QQ™, and all other third-party trademarks or logos mentioned or used in this Manual or in the packaging of this product are owned by their respective trademark owners. KORE 2.0™ has no affiliation to, and is not associated or sponsored by Apple Inc., Google LLC, or any of the owners of the third-party trademarks mentioned or used in the product's website, manual, or packaging. Rather, any usage of third-party names or product logos are for illustrative purposes only. Should any trademark attribution be missing, mistaken, or erroneous, please contact us as soon as possible at https://support.korehealthofficial.com for rectification.

Canada ISED Statement: This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class [B] digital apparatus complies with Canadian ICES-003. This equipment complies with Canada radiation exposure limits set forth for uncontrolled environments. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC Statement: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. This equipment complies with FCC's RF radiation exposure limits set forth for an uncontrolled environment. End user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The [recycling symbol] on the product or its packaging indicates that the product must not be disposed of with household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste for recycling, please contact your local authority or where you purchased your product.

Compliance: Complies with IMDA Standards. DA105282 R006-001003. CE.

Origin: Made in China.