iScooter iX6 Electric Scooter User Manual

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Contents

1. Package Contents (01)
2. Product Overview (02)
3. Control Panel (03)
4. Assembly (05)
5. Riding Notice (06)
6. Charging (06)
7. First Ride (07)
8. Riding Basics (08)
9. Safety Instructions (09)
10. Dangerous Actions (No Attempting!) (10)
11. Disc Brake Adjustment (12)
12. Daily Care and Maintenance (13)
13. Specifications (14)
14. Limited Warranty Statement (15)
15. Question & Answer (17)
16. Contact Us (18)

Package Contents

An image of the iScooter iX6 electric scooter, a rugged model with large tires, front and rear suspension, and a foldable handlebar.

When unboxing your iX6 electric scooter, please verify that the below items are included in the package. If anything is missing or damaged, please contact iScooter customer service for support: support@iscooterglobal.com

Keep the package box to ship back the scooter when necessary.

• 1 x Charger
• 3 x Tool
• 6 x Tool
• 1 x Car Bag
• 2 x NFC

Product Overview

Diagram labeling the parts of the iScooter iX6: Brake, Adjustable Lock, Headlight, Front Suspensions, Tire, Turn Signal, Charging Port, Rear Fender, Motor, Rear Suspensions, Deck, Ambient Lights.

Control Panel

Illustration of the iScooter iX6 control panel display showing various icons and readouts including: Gear value, Fault, Locking, Cruise, Turn left, Headlights, Dual drive, Single drive, Turn right, Third gear, Second gear, First gear, ECO, STD, TURBO, Assist, Auto, Single, Dula, Speed, Distance, Total mileage, Battery power, Battery voltage, Single mileage, Controller current indicator bar, Real time speed, Maximum speed, Average speed, Error.

Displayed Content

Mode Settings

Illustration showing the location of the NFC key on the scooter.

After turning on the scooter, press and hold 'M' and 'Light' buttons for about 10 seconds. Release the 'Light' button first, then release 'M' button to enter setting mode.

• P01: Kilometer/mile selection setting
• P02: Voltage level setting: 36V/48V/60V/72V; the default is 48V, and the undervoltage value is automatically adjusted when the voltage is selected (this item is not recommended to be adjusted).
• P03: Wheel diameter: unit, inch; 8.0-12.0, default 10, increases by 0.5 for each change (this item is not recommended to be adjusted).
• P04: Number of magnetic poles for speed measurement: range: 1-100, default 30 (default value is ideal) (this item is not recommended to be adjusted).
• P05: Cruise selection: 0 means cruise off, 1 means cruise on; after the cruise is turned on, the cruise icon appears on the display.
• P06: Zero start/non-zero start setting: 0: zero start; 1: non-zero start.
• P07: Top speed setting 10%-100%; 00 means 100%.
• P08: Sleep time setting: 0, sleep off; other numbers are sleep time, range: 1-30; default 5 minutes.
• P09: Backlight brightness adjustment: Level 1 is the darkest, Level 3 is the brightest.
• P99: Restore factory default parameters; press and hold the + button for 5 seconds during P99.
• ODO: Travel distance reset; long press the + button for 5 seconds at ODO.

Assembly

1. Open the package, take out the E-scooter and its accessories.
2. Press the folding mechanism and lift the T-bar upright. Push down the kickstand.
3. Cut the tapes on the handlebar. Lift the handlebars on both sides up and slide in to secure. (Tips: Don't tighten only one side one time, visit www.iscooter.com for additional help with assembly, including a step-by-step video.)
4. Open the adjustable lock, adjust the handlebar to the height you needed, then close the lock.

Riding Notice

The iScooter iX6 electric scooter is a leisure device. But once they're in a public area, they'll be seen as vehicles, subjecting to any risks faced by vehicles. For your safety, please follow instructions in the manual and traffic laws and regulations set forth by government and regulatory agencies.

At the same time, you should understand that risks cannot be entirely avoided as others may violate traffic regulations and drive incautiously, and you're exposed to road accidents just as when you're walking or biking. The faster the scooter is, the longer it takes to stop. On a smooth surface, the scooter may slip, lose balance, and even result in a fall. Thus it is crucial that you use caution, keep proper speed and distance, especially so when you're unfamiliar with the place.

Respect pedestrians' Right of Way. Try not to startle them while driving, especially children. When you ride from behind pedestrians, ring your bell to give them a heads-up and slow your scooter to pass from their left (applicable to countries where vehicles drive on the right). When you ride across pedestrians, keep to the right at a low speed. When you drive across pedestrians, keep the lowest speed or getting off the vehicle.

Closely follow the safety instructions in the manual. iScooter shall not be liable for any financial losses, physical injuries, accidents, legal disputes and other interest conflicts resulted from actions that violate user instructions.

Do not lend your scooter to whoever doesn't know the operations. And when you do lend it to your friends, please take the responsibility to ensure he/she knows the operation and wears the safety gear.

Check the scooter before every use. When you note loosen parts, low battery alerts, excessive wear, strange sounds, malfunctions and other abnormal conditions, stop riding.

WARNING ⚠️ – Risk of Fire – No User Serviceable Parts.

Charging

Illustration showing the iScooter iX6 connected to a charger, with a close-up of the charging port and charger plug.

Your scooter will be fully charged when the LED indicator on the charger changes to green ? from red ?. With charging protection, it will cut off charging automatically after fully charge. Even so, we still don't recommend charging your scooter for a long time more than 24 hours at one time. Do not connect the charger if the charging port is wet. Keep the charging port closed when not charging.

First Ride

Illustration of the scooter's handlebar area with the power switch highlighted.

1. Press the power switch for 1-3 seconds and then release, LCD display is on — it means the electric scooter is successful turned on.
2. Press the headlight button after power on to turn on the headlight and the ambient light on the deck.
3. Zero start: after power-on, press the accelerator and the motor of the scooter will rotate, and the scooter will go forward. (The throttle works even when the E-scooter is not in motion.)
4. Non-zero/Kick-and-go start: With kick-and-go start mode on, scoot the E-scooter for the throttle to operate.
5. Riding mode: After power on, press +/- key to switch between ECO, STD, and TURBO modes. (The default mode is low-speed ECO at first power-on.)
6. Comfort mode: the speed is 10km/h in 1st gear, 15km/h in 2nd gear, 25km/h in 3rd gear.
7. Off-road mode: the speed is 15km/h in 1st gear, 30km/h in 2nd gear, 45km/h in 3rd gear.
8. Mode switching: Short press the M key five times continuously after power on, the meter displays 45km/h, indicating that the setting is successful. Switch comfort mode: After restarting the scooter again, short press the M button five times in a row, and the meter displays 25km/h, indicating that the setting is successful.

Riding Basics

Illustration of a person wearing safety gear: helmet, elbow pads, and knee pads.

Wear a helmet, elbow pads, and knee pads in case of falls and injuries either you are a beginner learning to ride or you are a seasoned rider.

1. Turn the power on, and check the battery level indicator.
2. Stand with one foot on the deck and one foot on the ground. Scoot yourself with the foot on the ground.
3. When the scooter starts to move forward, put both feet on the deck and press the accelerator. (The accelerator initiates once the speed exceeds 3 mph.)
4. Release the accelerator and the kinetic energy recovery system (KERS) initiates automatically to brake slowly; And squeeze the brake lever for a sudden brake.
5. Tilt your body to the steering direction as you turn, and slowly turn the handlebar.

Safety Instructions

• Do not ride in the rain. (Illustration of person riding in rain)
• Please keep a medium or low speed (5mph) when you ride across speed bumps, elevator door sills, bumpy roads or other uneven surfaces. Slightly bend your knee to better adjust mentioned surfaces. (Illustration of person riding over bumps)
• Look out for doors, elevators and other overhead obstacles. (Illustration of person near doorway)
• Do not accelerate when you go downhill. (Illustration of person going downhill)
• Do not press the accelerator when you're walking alongside the scooter. (Illustration of person walking next to scooter)
• Always steer clear of obstacles. (Illustration of person avoiding obstacle)

Dangerous Actions (No Attempting!)

• Do not hang bags or other heavy stuff on the handlebar. (Illustration of person with bag on handlebar)
• Keep both feet on the deck all time. (Illustration of person with both feet on deck)
• Do not ride in traffic lanes or residential areas where vehicles and pedestrians are both allowed. (Illustration of scooter in traffic)
• Do not turn the handlebar violently during high-speed riding. (Illustration of person turning sharply)
• Do not ride in a ponding that is higher than 20mm. (Illustration of scooter in water)
• Do not ride with anyone else, including children. (Illustration of two people on scooter)

Safety Warnings

• Keep your feet off the rear mudguard. (Illustration of person with foot near mudguard)
• Always keep your hands on the handlebar. (Illustration of person with hands on handlebar)
• Do not touch the disc brake. (Illustration of person touching brake)
• Do not try riding up or down stairs, and jumping over obstacles. (Illustration of scooter near stairs/obstacle)

Disc Brake Adjustment

Diagrams showing the rear wheel and brake caliper of the iScooter iX6.

To adjust the disc brake sensitivity: You need a hex wrench ? to remove the screws on the rocker.

• When the disc brake is too sensitive, rotate the disc brake rocker down a bit. Then, reinstall the screws back to the brake cable core to tighten.
• When the disc brake cannot stop, rotate the disc brake rocker up a bit. Then, reinstall the screw back to the brake cable core to tighten.

Notice: The disc brake may squeak when in use until it is broken in. This is normal and does not affect the brake's function or performance.

To remove the disc brake noise: First make sure the scooter is turned off. For easier operating, we suggest you put the scooter on the desk.

Illustration of the rear of the scooter on a desk, showing the brake components.

• Loosen two screws on the pump (not the screw on the rocker).
• Adjust the position of the disc brake pump to ensure that the brake disc is in the middle of the two brake pads.
• Keep the brake disc and brake pad not touching each other.
• Hold the disk brake pump in the desired position, then re-tighten the screws to the pump.

Daily Care and Maintenance

Cleaning and Storage

If you see stains on the scooter's body, wipe them off with a damp cloth. If you cannot scrub off the stain, put on some toothpaste, and brush them with a toothbrush, then wipe them off with a damp cloth.

Notes:

• Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile chemical solvents to prevent dire damage.
• Do not wash the deck with a high-pressure water spray. During cleaning, make sure that the scooter's turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may result in electric shock or other major problems. When the scooter is not in use, keep it indoors where it is dry and cool.
• Do not put it outdoors for a long time. Excessive sunlight, overheating, and over-cooling will shorten the battery pack's lifespan.

Battery Maintenance

1. Use original battery packs. Use of batteries of other models or brands may bring about safety issues.
2. Do not touch the contacts. Do not dismantle or puncture the casing. Keep the contacts away from metal objects to prevent short circuit which may result in battery damage or even injuries and deaths.
3. Use original power adapter to avoid potential damage or fire.
4. Mishandling of used batteries may do tremendous harm to the environment. To protect natural environment, please follow local regulations to properly dispose used batteries.
5. After every use, fully charge the battery to prolong its lifespan.

Storage and Disposal

1. Please try to store the scooter in a cool and dry place between 14°F and 104°F. In extremely humid environments the interior of the scooter may suffer condensation or even water accumulation, which may damage the battery rapidly. Devices are not intended for use at elevations greater than 2000 m above sea level. Prolonged Exposure to UV Rays, Rain and the Elements May Damage the Enclosure Materials, Store Indoors When Not in Use.
2. In daily use, try to recharge the scooter after completely exhausting the battery. If the battery level is low, charge it as soon as possible.
3. Please charge the scooter every other month to preserve the battery.

Specifications

(1) The height of the body: Distance from the ground to the highest end of the body.

(2) Description of the battery life: It is measured under the condition of full charge, a load of 70KG, at 25°C, on a flat road without wind, and at a speed of 15KM/H. The real battery life will differ with different factors of the load, humidity, wind speed and operation habits.

(3) The maximum allowable weight shall be kept within 150KG (driver and objects included) in any case. Consider an extra weight of the clothes or other accessories with us during the trip and the gravity generated by speed, the scooter will not support it if this load limit is exceeded.

Limited Warranty Statement

30 DAY SATISFACTION GUARANTEED RETURN POLICY

If you are unsatisfied with your purchase, iScooter's return policy allows you to return the product purchased on the Authorization channel within 30 days counting from the date of receipt of shipment, and request a refund from the Authorization channel for any reason.

For the return request, iScooter is not responsible for lost packages due to the carrier, or products received that cannot be verified. Received products that have damage determined to have been caused by the end-user may be subject to denial of the return request.

TO QUALIFY FOR A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE MET

1. A Return Merchandise Authorization (RMA) must be requested from iScooter within 30 days from the date of receipt of shipment. To request an RMA, contact iScooter Service Team at vip.support@iscooterglobal.com.
2. The cost of return shipping will be borne by the customer.
3. For warranty service, please keep your receipt and/or invoice to validate proof of purchase.
4. Returned product must be in good physical condition (not physically broken or damaged).
5. All accessories originally included with your purchase must be included with your return.
6. If you return a product to iScooter, (a) without an RMA from iScooter, (b) without all parts included in the original package, iScooter retains the right to refuse delivery of such return.

LIMITED PRODUCT WARRANTY

1. iScooter warrants the original purchaser that your iScooter product shall be free from defects in materials and workmanship under normal use for a period aforementioned.
2. iScooter does not warrant the operation of the product will be uninterrupted or error-free. iScooter is not responsible for damage arising from failure to follow instructions relating to the product's usage.
3. Within 180 days after purchasing the scooter, if the battery is defective, it can be replaced free of charge. After exceeding this time limit, it needs to be replaced at a charge.
4. Only the original owner of an scooter purchased from iScooter online store is covered by this Limited Warranty. The Warranty Period begins upon your receipt of the scooter and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the scooter to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or other transferees of the scooter.

LIMITED WARRANTY DOES NOT COVER

1. Normal wear and tear of any Covered Component.
2. Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables, housing, grips).
3. Any damage or defects to Covered Components resulting from failure to follow instructions in the scooter owner's manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the scooter as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
4. For the avoidance of doubt, iScooter will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
5. The Battery is not warranted from damage resulting from power surges, the use of an improper charger, improper maintenance or other such misuses, normal wear or water damage.

REMEDIES

If a hardware defect is found and a valid claim is received by iScooter within the Warranty Period, iScooter will, at its option and to the extent permitted by law, either (1) repair the product at no charge, using new or refurbished replacement parts or, (2) replace the product with a new or refurbished product. In the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only in the jurisdictions where the products are sold by www.iscooter.com, and is valid to the extent permitted by the applicable laws of such jurisdictions.

Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

HOW TO OBTAIN WARRANTY SERVICE

• A Warranty Service Order must be requested from iScooter within Warranty Period from the date of receipt of shipment. To request a Warranty Service Order, contact iScooter Service Team vip.support@iscooterglobal.com.
• To obtain warranty service, you must deliver the product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by iScooter. In accordance with applicable law, iScooter may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service.

LIMITATION OF DAMAGES

Except to the extent prohibited by applicable law, iScooter shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of, even when iScooter has been advised of the profits, revenue or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Question & Answer

1. What if the E-Scooter arrived with missing accessories or broken parts? A: Please take a photo and send to iScooter Support Team by sending email: And iScooter Support Team will reply you soon and send correct accessory or part replacement.
2. Is the tire replaceable and how to replace the tire? Yes, the tire is replaceable. Please contact iScooter support team for more information or search the video "How to replace the offroad tire" in YouTube instead.
3. What if the rear disc brake of the scooter doesn't work well? A: You may please contact us for instructions of brake adjusting, or search "How to adjust rear brake of scooter" in YouTube for tutorial video as well.
4. What should I do when I hear an unusual noise coming from the rear wheel? A: It usually means your disc brake tilts to cause friction noise. Please see Disc Brake Adjustment page. If you still have problem, please contact us for help.
5. Why does the screen display an error code? A: If you see any error code below, Please contact iScooter Support Team to remove the error code.

Error Codes

If the 5-core wire connecting the dashboard and the controller fails, the specific reasons may be as follows:

(1) If the dashboard cannot be turned on, the screen is black. Possible reasons: The main power line between the controller and the battery is not properly connected, or there is a problem with any one of the red, black, and blue wires connecting the dashboard and the controller.

(2) If the dashboard can be turned on, but it will stop working after working for 3s. Possible reasons: Any one of the green-yellow signal wires connecting the dashboard and the controller is in open state.

Contact Us

Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your iScooter iX6 electric scooter.

• E-mail Service: support@iscooterglobal.com
• Website: www.iscooterglobal.com