40MBDQ Ducted Style Ductless System

A NOTE ABOUT SAFETY

Please read this Owner's Information Manual carefully before installing and using this appliance and keep this manual for future reference.

For your convenience, please record the model and serial numbers of your new equipment in the spaces provided. This information, along with the installation data and dealer contact information, will be helpful should your system require maintenance or service.

GENERAL

The ducted fan coil unit provides quiet, maximum comfort. In addition to cooling and/or heating, the ducted fan coil unit matched with an outdoor condensing unit filters and dehumidifies the air in the room to provide maximum comfort.

IMPORTANT: The ducted fan coil unit should be installed by authorized personnel only, using approved tubing and accessories. If technical assistance, service or repair is needed, contact the installer. The ducted fan coil unit can be set up and operated from the remote control (provided). If the remote is misplaced, the system can be operated from the "Auto" setting on the unit.

Operating Modes

The ducted fan coil unit has five operating modes:

• FAN Only: In the FAN Only mode, the system filters and circulates the room air without changing room air temperature.
• AUTO: In the AUTO mode, the system automatically cools or heats the room according to the user-selected set point.
• HEATING (heat pumps only): In the HEATING mode, the system heats and filters the room air.
• COOLING: In the COOLING mode, the system cools, dries and filters the room air.
• DEHUMIDIFICATION (DRY): In DEHUMIDIFICATION mode, the system dries, filters and slightly cools the room air temperature. This mode prioritizes air dehumidification but it does not take the place of a dehumidifier.

Wireless Remote Control

The remote control transmits commands to set up and operate the system. The control has a window display panel that displays the current system status. The control can be secured to a surface when used with the mounting bracket provided.

Wired Remote Control (Optional)

Refer to the Wired Controller manual.

24V Interface (Optional)

Allows the control of the Ductless System with a third party thermostat.

PARTS LIST

A diagram shows the indoor unit with air inlet, air outlet, electric control cabinet, and air filter. It also shows the remote control. Text labels indicate:

• Air outlet
• Air inlet
• Electric control cabinet
• Air filter
• Drain hose (field supplied)
• Refrigerant connecting pipe (field supplied)

Fig. 1 - Parts List

DISPLAY PANELS (SHIPPED INSIDE THE CONTROL BOX)

A diagram of the IR (Infrared) Receiver Display Panel shows the following components:

• Manual button
• Operation indicator
• Timer indicator
• PRE-DEF (pre-heating/defrost) indicator
• LED display
• Infrared receiver
• Alarm indicator

Fig. 2 - IR (Infrared) Receiver Display Panel

WIRELESS REMOTE CONTROL FUNCTION BUTTONS

Before you begin using your new air conditioner, familiarize yourself with the remote control.

• ON/OFF: Turns the unit on or off.
• TEMP: Increases temperature in 1°F (1°C) increments. Max. temperature is 86°F (30°C).
• SET: Scrolls through operation functions as follows: Fresh, Follow Me, AP mode. The selected symbol will flash on the display area, press the OK button to confirm.
• TEMP (down arrow): Decreases temperature in 1°F (1°C) increments. Min. temperature is 62°F (17°C).
• FAN SPEED: Selects fan speeds in the following order: AUTO → LOW → MED → HIGH. NOTE: Holding this button down for 2 seconds will activate Silence feature.
• SWING: Starts and stops the horizontal louver movement. Hold down for 2 seconds to initiate vertical louver auto swing feature.
• MODE: Scrolls through operation modes as follows: AUTO → COOL → DRY → HEAT → FAN.
• SLEEP: Saves energy during sleeping hours.
• OK: Use to confirm the selected functions.
• TIMER: Set timer to turn unit on or off.
• SHORTCUT: Use to restore the current settings or resume previous settings.
• CLEAN: Use to start/stop the Clean function.
• LED: Turns indoor unit's LED display and air conditioner buzzer on and off (model dependent), which create a comfortable and quiet environment.
• Turbo: Enables unit to reach preset temperature in shortest possible time.

A diagram illustrates the remote control with these buttons labeled.

Fig. 3 - Remote Controller Function Buttons

NOTE: New remote controller starting on production of week 10 year 2021 (serial number 1021V17181). For advanced functions, refer to the RG10B(B1)/BGEFU1 Wireless Remote Controller's Service Manual.

WIRELESS REMOTE CONTROL LCD SCREEN INDICATORS

A diagram shows the wireless remote display with various indicators:

• Transmission Indicator: Lights up when remote sends signal to indoor unit.
• TIMER ON display / OFF: Indicates timer status.
• Silence feature display: Indicates silence feature is active.
• FAN SPEED display: Displays selected fan speed (LOW, MED, HIGH, AUTO).
• MODE display: Displays the current mode (AUTO, COOL, DRY, HEAT, FAN).
• ECO display: Not available for this unit.
• GEAR display: Not available for this unit.
• LOCK display: Displays when LOCK feature is activated.
• Temperature/Timer/Fan speed display: Displays the set temperature, fan speed, or timer setting.
• Fresh feature display (some units): No display when Fresh feature is activated.
• Sleep mode display: Indicates sleep mode.
• Follow me feature display: Indicates follow me feature.
• Wireless control feature display: Indicates wireless control feature.
• Low battery detection display: Flashes when battery is low.

Fig. 4 - Wireless Remote Display

REMOTE CONTROL

CAUTION: EQUIPMENT DAMAGE HAZARD

Failure to follow this caution may result in equipment damage. Handle the control with care and avoid getting the control wet.

IMPORTANT: The wireless remote control can operate the unit from a distance of up to 26 ft. (8 m) as long as there are no obstructions.

NOTE: If a Wireless Remote controller is used, relocate the IR (Infrared) Receiver within line of sight of the remote location using the 6 ft. cable included. The factory location of the IR receiver is inside the control box.

When the timer function is used, the remote control should be kept in the vicinity of the unit (within 26 ft. (8 m).

The remote control can perform the following basic functions:

• Turn the system ON and OFF
• Select the operating mode
• Adjust room air temperature set point and fan speed

Refer to the "WIRELESS REMOTE CONTROL FUNCTION BUTTONS" on page 4 for a detailed description of all the capabilities of the remote control.

Battery Installation

Two AAA 1.5v alkaline batteries (included) are required to operate the remote control.

To install or replace batteries:

1. Slide the back cover off the control to open the battery compartment.
2. Insert the batteries. Follow the polarity markings inside the battery compartment.
3. Replace the battery compartment cover.

NOTES:

1. When replacing batteries, do not use old batteries or a different type of battery. This may cause the remote control to malfunction.
2. If the remote is not going to be used for several weeks, remove the batteries. Otherwise, battery leakage may damage the remote control.
3. The average battery life under normal use is about 6 months.
4. Replace the batteries when there is no audible beep from the indoor unit or if the Transmission Indicator fails to light.
5. When batteries are removed, the remote control erases all programmed settings. The control must be reprogrammed after the insertion of new batteries.

Remote Control Operation - Quick Start

NOTE: When transmitting a command from the remote control to the unit, be sure to point the control toward the right side of the unit. The unit confirms receipt of a command by sounding an audible beep.

1. Turn the unit on by pushing ON/OFF. NOTE: If there is a preference for °C rather than °F (default), press and hold TEMP ▲ or TEMP ▼ together for approximately 3 seconds.
2. Select the desired mode by pushing MODE.

A diagram shows the modes: AUTO, COOL, DRY, HEAT, FAN.

Fig. 5 - Modes

1. Select the temperature set point by pointing the control toward the unit and pressing the increase/decrease temperature set point buttons until the desired temperature appears on screen.
2. Press FAN to select the desired fan speed. NOTE: If the unit is operating in DRY or AUTO mode, the fan speed will be automatically set.
3. Set the airflow direction. When the unit is turned on, the Up-Down airflow louvers default to the cooling or heating position. The user can adjust the horizontal Up-Down airflow louver position by pressing DIRECT or have continuous louver movement by pressing SWING.

Manual Operation

If the remote control is lost, damaged, or the batteries are exhausted, MANUAL can be used to run the unit. When MANUAL is pressed once, the AUTO mode takes affect (heat or cool). When this button is pressed twice, the system enters the TEST mode and runs for 30 minutes in the COOLING mode (it will run in the AUTO mode afterward). When pressed three times, the system turns OFF.

A diagram shows the IR Receiver Display Panel with Manual button, Operation indicator, Timer indicator, LED display, Infrared receiver, Alarm indicator, and PRE-DEF indicator.

Fig. 6 - IR Receiver Display Panel

The set conditions of manual operation are as follows:

• Preset set point: 76°F (24°C)
• Fan speed: AUTO

BASIC REMOTE CONTROL OPERATION

Before operation, ensure the unit is plugged in and power is available.

COOL Mode

NOTE: As the outdoor temperature drops, the performance of your unit's HEAT function may be affected. In such instances, we recommend using this air conditioner in conjunction with other heating appliances.

A diagram shows the remote control for COOL mode with buttons labeled: MODE, FAN, SET, OK, TEMP ▲, TEMP ▼, ON/OFF, Swing, Turbo, LED, Clean.

Fig. 7 - COOL Mode

1. Press MODE to select the COOL mode.
2. Set your desired temperature using TEMP ▲ or TEMP ▼.
3. Press FAN to select the fan speed in a range of AU‘100%.
4. Press ON/OFF to start the unit.

Setting Temperature: The operating temperature range for units is 60-86°F (16-30°C)/(68-82 °F (20-28°C) (depends on model). You can increase or decrease the set temperature in 1°F (0.5°C) increments.

AUTO Mode

In AUTO mode, the unit automatically selects the COOL, FAN, or HEAT operation based on the set temperature.

A diagram shows the remote control for AUTO mode.

Fig. 9 - AUTO Mode

1. Press MODE to select AUTO.
2. Set your desired temperature using TEMP ▲ or TEMP ▼.
3. Press ON/OFF to start the unit.

NOTE: FAN Speed can not be set in the AUTO mode.

HEAT Mode

A diagram shows the remote control for HEAT mode.

Fig. 8 - HEAT Mode

1. Press MODE to select the HEAT mode.
2. Set your desired temperature using TEMP ▲ or TEMP ▼.
3. Press FAN to select the fan speed in the range of AU-100%.

DRY Mode

A diagram shows the remote control for DRY mode.

Fig. 10 - DRY Mode

1. Press MODE to select the DRY mode.
2. Set your desired temperature using TEMP ▲ or TEMP ▼.
3. Press ON/OFF to start the unit.

FAN Mode

A diagram shows the remote control for FAN mode.

Fig. 11 - FAN Mode

1. Press MODE to select the FAN mode.
2. Press FAN to select the fan speed in the range of AU-100%.
3. Press ON/OFF to start the unit.

CAUTION: EQUIPMENT DAMAGE HAZARD

Failure to follow this caution may result in equipment damage. Handle the controller with care and avoid getting it wet.

REMOTE CONTROL FUNCTIONS

Pressing ON/OFF

When the air conditioner is not in operation, the remote control displays the last set point and mode.

• Press ON/OFF to start the unit. The unit starts in the last operating mode and set point. The ON/OFF indicator appears.
• Press ON/OFF to stop the unit. All the indicator lights on the unit go out, and the remote control displays the set point and mode.

NOTE: If ON/OFF is pressed too soon after a stop, the compressor will not start for 3 to 4 minutes due to the inherent protection against frequent compressor cycling. The unit only emits an audible beep when the signals are received correctly.

Selecting an Operating Mode

Use OPERATING MODE to select one of the available modes.

A diagram shows the operating modes: Auto, Cool, Dry, Heat, Fan.

Fig. 12 - Operating Modes

Setting the Room Temperature Set Point

Press TEMP ▲ or TEMP ▼ to raise or lower the temperature. The unit confirms the signal receipt with a beep and the value of the set temperature appears on the display and changes accordingly. The temperature can be set between 62°F (17°C) and 86°F (30°C) in increments of 1°F or 1°C.

NOTE: In the COOLING mode, if the temperature selected is higher than the room temperature, the unit will not start. The same applies for the HEATING mode if the selected temperature is lower than the room temperature.

Selecting the Fan Speed

A diagram shows fan speed options: AUTO, LOW, MED, HIGH.

Fig. 13 - Fan Speeds

1. Press FAN to select the fan speed.

NOTE: When the unit is on, the fan runs continuously in cooling or heating. When in heating, there might be situations where the fan will slow down or shut off to prevent cold blow.

Direct

NOTE: The DIRECT feature is not available on this model.

Swing

NOTE: The SWING feature is not available on this model.

Timer Function

TIMER ON (to start the unit) and TIMER OFF (to stop the unit) can be used separately or together.

Timer ON Only

This function allows the unit to start automatically at the set time. The TIMER ON function can be set while the unit is on or off.

Unit On

1. Press TIMER ON to initiate the auto-on time sequence. The set time is displayed in the remote control display. Every time TIMER ON is pressed, the time increases by 30 minutes, up to 10h. It increases by 60 minutes, afterwards, until the time setting reaches 24h.
2. When the TIMER ON is set, the TIMER light on unit illuminates. The unit continues to run at the set time.

Unit Off

1. Set the timer described in the UNIT ON section. The unit starts at the set time.
2. Adjust the TIMER ON settings to 0.0 to cancel this option.

Timer OFF Only

This function allows the unit to stop automatically at the set time. The timer can be set while the unit is on or while it is off.

Unit On

Press TIMER OFF to initiate the auto-off time sequence. The set time appears on the remote control display. Every time TIMER OFF is pressed, the time increases by 30 minutes, up to 10h. It increases by 60 minutes, afterwards, until the time settings reach 24h.

When the TIMER OFF is set, the timer light on the unit illuminates and the unit turns off automatically at the set time.

Unit Off

1. Set the TIMER OFF as described in the UNIT ON section. The TIMER display on the unit illuminates and the unit remains off.
2. Adjust the TIMER ON settings to 0.0 to cancel this option.

Timer ON and Timer OFF

Use both functions to program the unit to turn on and shut off at specified times.

Unit Off

1. Set TIMER ON as previously described.
2. Set TIMER OFF as previously described. The unit starts automatically at the set TIME ON and turns off at the set TIME OFF.

Unit On

1. Set TIME OFF as previously described.
2. Set TIME ON as previously described. The unit turns off automatically at the set TIME OFF and turns on at the set TIME ON.

SLEEP Mode

SLEEP mode is used to conserve energy and can be used when the unit is in the COOL, HEAT or AUTO mode only.

COOLING Mode

Push SLEEP. After 1 hour the set point raises by 1.8°F (1°C). After another hour, the set point raises by another 1.8°F (1°C) and the fan runs in a low speed. The unit shuts off 5 hours after setting the SLEEP mode. SLEEP mode cancels if either MODE, TEMP, FAN, TIMER, or ON/OFF on the remote control is pressed.

HEATING Mode

Same as the COOLING mode however the set points are lowered by 1.8°F (1°C).

TURBO Mode

Use TURBO to cool or heat the room rapidly.

1. Press TURBO. An audible "beep" is heard if the indoor unit supports this function. The fan runs on super high speed. The TURBO mode terminates automatically 20 minutes after selecting TURBO.
2. To cancel TURBO, select TURBO mode again. When the TURBO mode terminates, the unit reverts to the original setting.

Clean Mode (Available only on sizes 18 to 24)

Press CLEAN to activate or deactivate the self-cleaning function. Under this function, the air conditioner automatically cleans and dries the evaporator. The cleaning cycle takes 16 minutes, after which the unit turns off automatically. Pressing CLEAN in the middle of the cycle cancels the operation and turns off the unit. This function can be activated only in the COOL or DRY mode.

SILENCE Mode

NOTE: The SILENCE Mode (SLC) is not available on this model.

LED Light

Press LED to turn the display light on and off.

Resetting the Remote Control

If the batteries in the remote control are removed, the current settings will be canceled and the control returns to the initial settings and will be in standby mode. Push ON/OFF to activate.

Time Delay

If ON/OFF is pressed too soon after a stop, the compressor will not start for 3 to 4 minutes due to the inherent protection against frequent compressor cycling. The unit only emits an audible beep when the signals are received correctly.

Heating Features

If the unit is in the heating mode, there is a delay when the fan starts. The fan starts only after the coil is warmed up to prevent cold blow.

Auto Defrost Operation

In HEATING mode, if the outdoor coil is frosted, the indoor fan and outdoor fan turns off while the system removes the frost from the outdoor coil. The system automatically reverts to normal operation when frost is removed from the outdoor unit.

Auto Start

If the power fails while the unit is operating, the unit stores the operating condition, and the unit will start operation automatically under those conditions when the power is restored.

CLEANING, MAINTENANCE AND TROUBLESHOOTING

CAUTION: ELECTRICAL SHOCK HAZARD

Failure to follow this caution may result in personal injury or death. Always turn off power to the system before performing any cleaning or maintenance to the system. Turn off the outdoor disconnect switch located near outdoor unit. Be sure to disconnect the indoor unit if on a separate switch.

CAUTION: EQUIPMENT DAMAGE/OPERATION HAZARD

Failure to follow this caution may result in equipment damage or improper unit operation. Operating the system with dirty air filters may damage the indoor unit and could cause reduced cooling performance, intermittent system operation, frost build-up on indoor coil or blown fuses.

Periodic Maintenance

Periodic maintenance is recommended to ensure proper operation of the unit. Recommended maintenance intervals may vary depending on the installation environment, e.g., dusty zones, etc. Refer to Table 2 on page 11.

CAUTION: CUT HAZARD

Failure to follow this caution may result in personal injury. The coil fins are very sharp. Use caution when cleaning. Always wear safety protection.

Cleaning the Coil

Clean the coil at the beginning of each cooling season, or when necessary. Use a vacuum cleaner or a long-bristle brush to avoid damage to the coil fins.

Cleaning the Air Filters

Remove and clean the air filters once a month. A clogged air conditioner can reduce the cooling efficiency of your unit, and can also be bad for your health.

NOTE: If air filters show signs of excessive wear or are torn, they must be replaced. Contact your local dealer for replacement filters.

1. Unscrew filters from the frame.
2. Pull filters down to remove.

A diagram shows how to remove filters.

Fig. 14 - Remove the Filters

1. Vacuum the filters.

A diagram shows vacuuming the filters.

Fig. 15 - Vacuum the filters

1. Clean with warm water.

A diagram shows cleaning a filter with warm water.

Fig. 16 - Clean Filter with Warm Water

1. Shake filter to remove excess water and dry thoroughly.
2. Replace filter by sliding into rack until filter snaps in place.
3. Close front panel on unit.

CAUTION: EQUIPMENT DAMAGE HAZARD

Failure to follow this caution may result in equipment damage. When cleaning the front panel, do not use water hotter than 105°F (40.6°C) and do not pour water onto the fan coil. Do not use abrasive or petroleum based cleaners as they may damage the front panel.

Preparing for Extended Shutdown Period

Clean the filters and reposition them in the unit. Operate the unit in FAN ONLY mode for 12 hours to dry all internal parts. Turn the main power supply off and remove batteries from the remote control.

System Operation Recommendations

The items outlined in the following list help to assure proper system operation:

• Replace both remote control batteries at the same time.
• Point the remote control toward the unit display panel when transmitting a command.
• Keep doors and windows closed while unit is operating.
• Contact an authorized service representative if a problem arises that cannot be easily resolved.
• Do not perform cleaning or maintenance activities while the unit is on.

NOTE: Keep the display panel on the unit away from direct sunlight and heat as this may interfere with remote control transmissions. Do not block air intakes and outlets on the indoor or outdoor units.

Energy Saving Recommendations

The following recommendations will add greater efficiency to the ductless system:

• Select a comfortable thermostat setting and leave it at chosen setting. Avoid continually raising and lowering the setting.
• Keep the filter clean. Frequent cleaning may be necessary depending on indoor air quality.
• Use drapes, curtains or shades to keep direct sunlight from heating the room on very hot days.
• Limit the unit's run time by using the TIMER function.
• Do not obstruct the air intake on the front panel.

TROUBLESHOOTING

Refer to Table 4 on page 12 before contacting your local dealer.

Table 2 - Periodic Maintenance

* Increase frequency in dusty zones.
† Maintenance to be carried out by qualified service personnel. Refer to the Installation Manual.

CAUTION

If one of the following conditions occurs, switch off the power supply immediately and contact your dealer for further assistance.

• The operation light continues to flash rapidly after the unit has been restarted.
• The remote control buttons do not work.
• The unit continually trips fuses or circuit breakers.
• A foreign object or water enters the air conditioner.
• Other abnormal situations.

Common Problems

Table 3 - Common Problems

Table 4 – Troubleshooting

* Diagnostic lights are a combination of lights that will illuminate in the display area on the unit. They are a combination of the lights you see during normal operation.